Strategic Analysis and Plan

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Assignment 3 Feedback Form: Strategic Analysis and Plan

Unit code: JNB739 Unit title: Strategic Management Assignment: 3 Southwest Airlines (Textbook case)

Assessment criteria

High Distinction*

Distinction*

Credit*

Pass*

Fail*

1.0 Depth & breadth of knowledge demonstrated

Most concepts clearly explained

Evidence of wide reading and independent research

Main concepts covered and clearly explained

Range of resources used with discrimination

Main concepts covered but some not clearly explained

Reasonable use of some quality resources

A number of important concepts overlooked or insufficiently described

Limited use of some quality resources

Majority of key concepts not addressed or misunderstood

Little/no evidence of use of resources

2. Quality of thinking in evidence

2.1. Application of theory to solve problems/issues

Most theory applied with precision

Most theory competently applied

Some important theory inappropriately applied

Limited application of theory

Little or no relevant theory applied

2.2 Depth of analysis &/or evaluation; relevance to the question

Identifies the significance of all relevant factors clearly linking the parts of the strategic plan

Critically & comprehensively evaluates evidence, experiences, practice

Identifies most factors & their significance clearly linking the parts of the strategic plan

To good depth, evaluates core evidence, experience, practice

Identifies most factors but some significance/interrelationships of the strategic plan ignored

Good evaluation of evidence, experience, practice

Overlooks a number of important factors &/or inter-relationships of the strategic plan
Reasonable evaluation of evidence, experience, practice

Most factors and their inter-relationships of the strategic plan overlooked

Little attempt to evaluate evidence, experience, practice

3. Quality of communication

3.1 Logical structure & organisation

Work needed on material for Appendices

Organisational methods effectively used to facilitate understanding

Very clear & coherent flow of ideas

Mostly organised to facilitate understanding

Mostly clear & logical

Generally organised to facilitate understanding

Basically clear and logical

Reasonable organisation

Some aspects unclear/illogical

Organisation ineffective

Generally illogical & unclear

3.2 Clarity & succinctness of writing

Crystal clear, precise & appropriate

Technically error-free

Mostly very clear & appropriate

Mostly technically, error-free

Occasionally unclear or inappropriate

Some technical errors

Sometimes unclear &/or inappropriate

Numerous technical errors

Frequently unclear &/or inappropriate

Technically deficient to the point of distraction

4. Conformance to referencing standards and MLM formatting guidelines

4.1 Presentation, style & formatting

Exemplary presentation, style and format

Very good presentation, style and format

Basic presentation, style and format

(see notes below)

Some or limited presentation, style and format

Insufficient presentation, style and format

4.2. Referencing

Faultless application of the UTAS Harvard reference style

Sources acknowledged professionally

Using UTAS Harvard reference style with very few errors

Sources in the main acknowledged professionally

Using UTAS Harvard reference style applied with few errors

Sources in the main acknowledged professionally

Using UTAS Harvard reference style applied with many errors

Some lapses in acknowledging sources

Sources poorly acknowledged, incorrect and, or inconsistent reference style

Please note that the criteria listed above are not necessarily of equal weighting, nor are they all-inclusive; they give an indication of your performance.

Assessor comments below

Sharma,

Firstly, well done on completing this individually. I have taken this into consideration.

Overall, this paper identifies and covers key areas of formulation. The issues raised are managed reasonably well. It was certainly a different paper and I enjoyed the change – Southwest Airlines is an interesting company, who a transparent and unique in their management philosophy.

Regarding layout and presentation, the document is satisfactorily presented but could use some ‘polish’. Referencing was handled competently. Note: Appendices needed to be numbered and addressed in the content of your paper, so the reader is not searching for them.

Note: the exam includes questions using this assignment as your base. Consider the following in readiness for the examination and please contact me if you have any:

The SWOT analysis focussed on key concepts and was reasonably comprehensive. I understand that as you were not employed you had both challenges and opportunities – I took this into consideration. The case gave you a great head-start. The key issues were certainly relevant and mostly well covered. My main concern in this section was that you did not focus clearly on staff – this is unusual given that the values in the Appendix were clearly staff focused.

The list of key strategic issues was overall quite well done but you did tend to drift into strategies (mainly) This will work out well for you in the examination as you have done much of the thinking 😊.

Your discussion of the Mission, Vision and Values was interesting. Whilst I agree on keeping the current strategic corporate intent, the justification was ‘light-on’ – it would have been improved by linking clearly to the unit content.

Conventional writing/practice suggests that goals are broad statements of what we want to achieve. Whilst companies have their own approaches that obviously work for them, goals and objectives are generally considered to be the ‘what’ (they often start with a verb) and strategies are the ‘how’ to achieve the goals and objectives.

I was looking for a nice list as presented in Module 5 but we can work with what we have… Your list currently focused on key result areas – so that is good. You missed out people/staff – they execute your plan. You will need to select one of these goals upon which to write SMART objectives in the examination. We can work to rewrite/select this to make it more manageable for writing a set of objectives in the exam.

Any of your goal areas will work for the exam but the goals would be better if we were to slightly rewrite together before the exam 😊. Please feel free to discuss the goal to use in the examination. I would be most happy to assist you.

So, in general you seem to have grasped some the concepts required reasonably well. Refer to the General Comments attached and the comments marked-up on your paper for further feedback.

If you have any questions, please do not hesitate to contact me. I look forward to working with you on this paper moving towards the exam.

Kind regards

Allison James

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