Task 1Human Computer Interaction

Your Manager asked you to create a report for the Board of Directors at your selected organization. This report must critically evaluate ANY TWO of the below operations areas by discussing the main theories/concepts/frameworks in each area AND then apply them by discussing real and complex examples from your selected organization:

1. Process Design and Layout Analysis
2. Total Quality Management
3. Supply Chain Management
4. Inventory Management

Task 2

In relation to these operations topics discussed above identify TWO challenges specific to your organization caused by the recent supply chain disruptions OR the recent Covid-19 pandemic. How did your organization confront and deal with these two challenges? Thus, this consultancy report will illustrate your understanding of the role of the operations department in creating a competitive advantage at your selected organization.

• It will also show the interdependence of the operations department on other functions within the company.
• in order to face operational challenges.

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