Introduction to SAP S/4HANA Page 1
Holmes Institute
Bachelor of Professional
Accounting
Course Handbook
Introduction to SAP S/4HANA Page 2

Introduction to SAP S/4HANA Page 3
Contents
SAP ERP: S/4HANA……………………………………………………………………………………………………………………………2
Introduction to SAP ERP ……………………………………………………………………………………………………………………5
Getting Started ………………………………………………………………………………………………………………………………….. 6
Logging on to the SAP System………………………………………………………………………………………………………………. 7
Input Areas of the Screen ……………………………………………………………………………………………………………………. 7
SAP S/4HANA Fiori Launch Pad…………………………………………………………………………………………………………….. 9
ERP Terminology ………………………………………………………………………………………………………………………………. 11
Case Study……………………………………………………………………………………………………………………………………….. 13
SAP S/4HANA Navigation…………………………………………………………………………………………………………………… 13
Master Data Navigation ………………………………………………………………………………………………………………… 13
SAP S/4HANA Reports……………………………………………………………………………………………………………………….. 20
Sorting………………………………………………………………………………………………………………………………………… 21
Totals………………………………………………………………………………………………………………………………………….. 22
Drilling Down……………………………………………………………………………………………………………………………….. 23
Logging Off ………………………………………………………………………………………………………………………………….. 24
SAP ERP: S/4HANA Finance ……………………………………………………………………………………………………………..25
Accounting…………………………………………………………………………………………………………………………………….26
Financial Accounting …………………………………………………………………………………………………………………………. 27
General Ledger Master Records …………………………………………………………………………………………………………. 28
Displaying the Chart of Accounts………………………………………………………………………………………………………… 28
The Chart of Accounts Applied to the General Ledger …………………………………………………………………………… 31
Display General Ledger Account …………………………………………………………………………………………………………. 32
Post Transfer of Funds to Alternate Bank Account………………………………………………………………………………… 34
Display G/L Account Balance ……………………………………………………………………………………………………………… 36
Displaying Accounting Documents ……………………………………………………………………………………………………… 37
Post Purchase of Office Supplies Scenario……………………………………………………………………………………………. 38
Display General Ledger Account Balances ……………………………………………………………………………………………. 41
Procurement (procure to pay)………………………………………………………………………………………………………….43
Display Stock Requirements List …………………………………………………………………………………………………………. 44
Create a Purchase Order……………………………………………………………………………………………………………………. 45
Display Stock Requirements List …………………………………………………………………………………………………………. 47
Create Goods Receipt for Purchase Order……………………………………………………………………………………………. 49
Verify Physical Goods Receipt…………………………………………………………………………………………………………….. 51
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Displaying Account Balances………………………………………………………………………………………………………………. 51
Create Invoice Receipt from Vendor……………………………………………………………………………………………………. 55
Process Flow ……………………………………………………………………………………………………………………………………. 57
Post Payments to Suppliers ……………………………………………………………………………………………………………….. 59
Reviewing The General Ledger. ………………………………………………………………………………………………………….. 63
Summary…………………………………………………………………………………………………………………………………………. 65
Fulfilment (order to Cash) ……………………………………………………………………………………………………………….67
Create a New Customer…………………………………………………………………………………………………………………….. 68
Create Customer Inquiry……………………………………………………………………………………………………………………. 75
Create Customer Quotation……………………………………………………………………………………………………………….. 82
Create a Sales Order Referencing a Quotation……………………………………………………………………………………… 86
Check Stock Status ……………………………………………………………………………………………………………………………. 90
Perform the Delivery Process …………………………………………………………………………………………………………….. 93
Goods Issue……………………………………………………………………………………………………………………………………… 97
Create Invoice for Customer ………………………………………………………………………………………………………………. 98
Post receipt of Customer Payment ……………………………………………………………………………………………………. 101
Review Process Flow & Document Flow…………………………………………………………………………………………….. 104
Process Flow ………………………………………………………………………………………………………………………………….. 105
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Introduction to SAP ERP
SAP’s Enterprise Resource Planning (ERP) system is designed to assist an organisation in integrating
and managing business processes. The system deals with the problems of organising and executing the
millions of transactions that are fundamental to many large businesses. SAP is the leader in the ERP
market. SAP ERP is a very large system that incorporates over 30,000 tables and 50,000 transactions.
This tutorial is an introduction designed to assist you with familiarising yourself with the SAP ERP
basics utilising SAP’s latest ERP release: S/4HANA.
The exercises will focus on how these Enterprise systems support the key accounting functions in an
organisation. Accounting processes are core to the operations of a business. These processes support
the other business scenarios within and organisation.
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Getting Started
SAP S/4HANA can operate on a variety of personal computers using different operating systems. You
can access S/4HANA either through the traditional interface (SAPGUI) or the new interface (Fiori) built
with HTML5 based (web) on the UI5 standard. But no matter which equipment, operating system or
interface is used, there are some necessary requirements:
Log On details
Due to the value of the information stored in the ERP system, it is necessary to control the access
to the software. The SAP administrator would need to establish a user account for each user
who intends to use the ERP system. Each user account is identified by a user name and requires
a password for security. Each user account is also allocated a particular type of security profile
which determines the data a user is allowed to view and change.
The other log on the detail you require is the Client number. A Client is a set of self-contained
tables required for processing transactions in the SAP system. A Client could be created for
separate companies in an organisation. A user in one client cannot change the data in another
Client. You will need to know your user name, Password and client before you attempt to access
the system. These can be obtained from your workshop leader.
 Identify your log on details

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Logging on to the SAP System
There are various techniques to open SAP S/4HANA. For the purpose of these exercises you will access
the ERP system via a web browser.
1. Type https://m29z.ucc.ovgu.de/sap/bc/ui2/flp?sap- client=&saplanguage=EN– in the
Address bar.
2. Press<ENTER> to display the S/4HANA logon screen.
The S/4HANA logon screen appears similar to the one below:
Input Areas of the Screen

Password Uniquely identifies you to the ERP system.

Client The “Client” identifies a business entity in the ERP system. Each Client contains data
that is separate from data from other clients. Different clients are established for
testing and developing different aspects of the system and for training purposes.
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3. Type your User Id LEARN-### where ### is the number assigned to you.
4. Press <TAB> to move the cursor to the Password text box.
5. Type your Password, which the workshop leader will supply.
To hide your new Password from other people, it is hidden by ⚫⚫ as you type.
6. Type the Client details as provided by the workshop leader.
7. Click to authorise your details.
A new screen will appear, which allows you to enter a new password to replace the temporary one
you were supplied with.
You now need to create a new password. You will be the only person who knows this Password, so it is
important to create a password that is easy to remember. However, the ERP system has some rules
about what it allows to be a password. The system administrator can change these rules. But in
general, the following applies:
Password Rules
Passwords must be at least six characters.
Passwords are case-sensitive.
Passwords cannot start with a blank space, question mark(?). or an exclamation mark (!).
The Password cannot be any of the previous five passwords.
8. Type your Current Password.
9. Type your New Password.
10. Type your new password aging in the Repeat Password field to confirm it.
11. Click to change your Password.
LEARN-###
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After logging on to the SAP S/4HANA system, the main screen appears.
SAP S/4HANA Fiori Launch Pad
The SAP Fiori launch pad home page is the first page that users see after they have logged on. It is the
main entry point to SAP Fiori apps on mobile and desktop devices. The home page is the primary place
where a user will look for applications. The page features tiles that allow the user to launch apps and
may show additional information. The page can be personalised, and tiles can be added, removed, or
bundled in groups.
Launch Pad Components
The launch pad screen has several screen elements you need to become familiar with:
Tiles
The tiles provide direct access to apps or content. They are similar to large icons and have a
rectangular shape. The launchpad home page comes with a predefined set of groups and tiles.
However, the user can also personalise the launchpad home page to reflect their individual roles by
choosing from the app finder’s wide range of ready-to-use tiles.
Tiles differ in the content they display. They can contain an icon, a title, some informative text,
numbers, and charts. The information that is shown depends on the function of the tile or app.

Search
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The number of tiles visible on a page depends on the screen resolution. The tiles are placed below
each other and are resized for smaller screens such as smartphones and tablets.
Groups
Groups are areas where related Fiori tiles are displayed. This assists the user in quickly moving from
one activity to a related activity.
Group Selection Bar
On the launchpad home page, tiles are usually clustered in groups. These groups are listed in a Group
Selection Bar at the top of the page. The page scrolls down to the selected Group when users select a
group name.
Profile Icon
The Profile Icon provides access to the Me Area. This area provides a number of options for
customising your Home screen. It also lists the most recent tiles or objects you have worked on.
Search Icon
The Search Icon allows users to find business objects such as materials or sales orders and tiles such as
Leave Request or Current Accounts Balance.
Icon Chart Number
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ERP Terminology
While using the SAP system, you will encounter a number of ERP terms that are important to
understand if you understand how these systems operate.
Business Scenario: Grouping of business processes in a specific organisational unit that share some
similar goals in the enterprise, such as purchasing, services, balance sheet preparation, production,
personnel administration, and so on.
Organisational Units: An organisational unit represents any type of organisational entity found within
a company, for example, subsidiaries, divisions, departments, or special project teams. These
organisational units need to be mapped in the SAP ERP system as they are the locations where the
various Business Scenarios occur. Some of the possible organisational units are displayed below
The types of organisational units mapped in the SAP system will depend upon which Business
scenarios will be used. Some units are only relevant to specific SAP modules.
 List some of the Organisational Units you would find in a university.
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Master Data:
Business Scenarios involve various objects such as customers, vendors, products, employees etc. Data
that describes these objects are referred to as Master Data. This data describes the various objects
stored within the SAP system. This data usually remains unchanged over an extended period of time.
A Master Data object, such as a customer, can be used by more than one module. Each module may
only be concerned with certain aspects of the Master Data.
 List Master Data objects in a Student Administration system
Transactions: are application programs that execute business processes in the ERP system. They
usually result in the interaction with master data objects such as creating a customer order, posting an
incoming payment, or approving a leave request. The majority of processing in the SAP ERP system is
related to transactions. For example, the diagram below illustrates a Transaction, the interaction
between the Master Data objects of Customer and Material in the creation of a sales document.
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Document: A data record that is generated when a transaction is carried out and contains all the
predefined information such as sales document, order, pay slip etc.
Reports: Program which reads certain data elements and displays them in a list. SAP has extensive
reporting facilities which enable users to access and display the data in various formats.
Case Study
Scenario
The SAP system you are working on has been configured to support a fictitious company, Global Bikes
Inc (GBI). Global Bikes Inc (GBI) was founded in 2001 following the merger of two bicycle manufacturers,
one based in the US and the other in Germany. GBI has three lines of business: deluxe and professional
touring bikes, men’s and women’s off-road bikes, and bike accessories. GBI sells its bikes to a network
of specialised dealers throughout the world, and it procures its raw materials from a variety of suppliers
globally.
GBI has two manufacturing facilities in the US and one in Germany. It also has three additional
warehouses, two in the US and one in Germany. GBI has more than 100 employees globally. The
organisation uses SAP ERP to support its processes. The company has a new bicycle for sale- Mongoose
Mountain Bike. The SAP systems contain all the necessary data to support GBI’s business processes.
SAP S/4HANA Navigation
Master Data Navigation
An ERP system stores vast amounts of data about the various objects used in different business
processes. To display the data, you require from such a large system; there are various navigation
techniques you need to become familiar with. SAP S/4HANA includes a number of tools that can
facilitate this navigation.
This exercise requires you to find the Master Data for a particular product. The product we are
interested in is referred to as Deluxe Touring Bike. The Master Data referring to a product is called a
Material Master. To display the Material Master for a product:
12. Click on the Group Selection Bar to display this Group
13. Click Fiori tile to start this transaction.
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The Display Material: Initial Screen appears:
The screen requires the details of the Material you want to display. If you can remember the details,
you can type them directly into the Material field. Notice that the material field has an * which
indicates that it is required information for this transaction to occur. Often it is difficult to remember
the Material’s details, so you would need to search for it. In this exercise, you want to search for a
material (product) called “Deluxe Touring Bike“,
There are usually thousands of different products in the ERP system, and a facility called a match code
can make the search a lot easier. A match code is a method of finding a certain piece of data when you
do not know the specific number of that record.
To access the match code tool for a particular field, you click the icon of the relevant field
14. Click to display a search dialogue box.
You will notice there are numerous ways to search for a Material. We want to search by Material
description.
15. Type Deluxe*Bike* in the Material description: field to display all materials with a Material
Description that includes the words Deluxe and Bike.
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Note
You are able to replace letters and numbers by using wildcards. A summary of the different types of
wildcards can be seen below:

For example:

16. Click in the dialogue box to accept this option and display the search results.
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There are a number of products that satisfies the Matchcode.
17. Click Deluxe Touring Bike (Black) (any one) to select it.
18. Click in the dialog box to accept this option and to move to the next screen.
Notice that the ERP system has automatically places the material number in the Material field.
 What is the Material Number for the Deluxe Touring Bike (Black)?
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Now that the relevant Material Number has been found, you can display the Master Data for the
product.
19. Click or press <ENTER>
The Select Views dialog box appears on screen. The Material Master stores a large amount of data
depending upon which Business Scenarios it is involved in within the organisation. The costing data
about a material would be of little interest to someone responsible for its storage in the warehouse.
The Select View dialog box allows the user to select which data from the Material Master will be
displayed.
From this dialog box, it is evident that a large amount of information is available about a product. We
are going to assume that you are assigned to the purchasing department and therefore only require
details relevant to this area.
20. Click next to Plant Stock to select this view of the data. You will need to use the
scroll bar to display the other possible views.
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21. Click or press <ENTER>
Often products may be used at more than one organisation level in a large corporation or produced at
different plants within a country or around the world. To display the product details which are relevant
to you, an organisation level will need to be indicated.
22. Click *Plant field to insert the cursor.
23. Click to display a list of possible entries.
This displays the Plants that are responsible for the Deluxe Touring Bike (Black).
24. Click DC Miami to select it. (MI00)
25. Click to insert automatically insert the Plant number in the Plant field.
26. Click or press <ENTER> to display the product details.
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You can see from this screen the stock available for this material. However, you would like to know the
price which this bike sells for and its weight. This data is stored in the Accounting 1 and Basic Data 1
views.
You will notice that the required Views do not appear on the View toolbar. You can display the Views
available by clicking on the toolbar
 What is the price and weight of the bike?
Price: ………………………..
Weight:………………………..
27. Click to close this transaction and return to the Home screen.
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SAP S/4HANA Reports
One of the major reasons a company implements an ERP system, like SAP, is to get up to date
information about what is happening in the company. SAP S/4HANA has a broad range of reporting
functionality. The next exercise will look at an example of common report functionality.
Your manager has asked for details of sales since 2016 for East United States (UE00) sales
organisation. The report is to include sale order details and total revenue. You are going to use an
existing Fiori tile to display this report.
28. Choose Sales and Distribution on the Group Selection bar to display the associated tiles.
29. Choose to display this report.
A screen appears which enables you to enter variables as selection criteria to help narrow the scope
of the information required. As mentioned earlier, the information required pertains to sales orders
since 2016.
To satisfy the report’s requirements, you need to specify the date range.
30. Click the Document Date field to select it.
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31. Type 01.01.2016 as the date from
32. Press <TAB> to move to the date to the field.
33. Type today’s date.
You now need to limit the data to the sales for East United States (UE00).
34. Click Sales Organisation field to select.
Notice that the icon appears in the field, enabling you to search for the required variable.
35. Click to display a list of available Sales Organisations.
36. Click UE00 to select it.
37. Click to transfer the variable to the report selection screen.
You have now entered the required variables to filter the report data.
38. Click to run the report.
The report appears similar to the one below. Your report may have more data depending on more
recent sales orders.
Sorting
To make the report more meaningful for your manager, you need to sort the Net Value of the orders
from highest to lowest. This can be done by selecting the appropriate Sort icon from the
Application Toolbar. The first icon is for ascending, while the other is order descending.
39. Click to display the Sort dialog box.
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You want to sort by Net Value (Item), so it needs to be transferred to the Sort criteria pane.
40. Click Net Value (Item) to select this field (You may have to scroll down).
41. Click to transfer this field to the search criteria.
Notice that radio buttons appear to give the option to sort either ascending or descending .
42. Select as the sort criteria.
43. Click to apply the sort criteria to the report.
The report is now sorted by Net Value (Item). Notice a small triangle appears in the column heading to
indicate that it is part of the sort criteria. An alternate technique for performing a sort is by clicking the
column heading of the field you want to sort and then clicking the appropriate Sort icon.
Totals
You can perform a number of calculations on your reports to make them more meaningful. This can be
done by clicking the Total button on the Application Toolbar. For example, to determine total Net
Value (Item) for all orders.
44. Click to select this column.
45. Click to perform the calculation.
Notice a new row appears with the total of this column.
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Drilling Down
SAP S/4HANA provides the facility to drill down to get further details about any item on a screen. This
is done by double clicking the item you to get more details about. For example, for shipping purposes,
you would like to determine the weight of the materials in Sales Document 3.
Once you have viewed the further details, you can click the back button to return to the previous
screen. At the moment, we have created a report for a specific time period. But the report only
indicates a match code for the vendor rather than the vendor’s details.
46. Double Click Material DXTR1997 to view more details about this order’s materials.
If an Information window appears, click “Continue”.
The order’s details appear on the screen.
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The weight (68,080g) of the combined materials is displayed (you may need to use the scroll bar to
make this field visible). Drilling down is a very powerful feature which you should familiarise yourself
with.

It is important that when you have finished working with SAP S/4HANA that you log off correctly. This
will protect data, but more importantly, it will prevent others from unlawfully using the system under
your name.
48. Click profile icon on the Title bar to exit SAP ERP.
49. Click
A dialog box appears asking to confirm your actions:
50. Click to exit the system.
You have now completed the introductory tutorial for SAP ERP: S/4HANA. As you become more
familiar with the system, you will find alternative ways of doing things. We have only covered the
basics, and there is a lot more to learn.
Summary
 There were a number of new ERP terms you were introduced to throughout this exercise. These are
important to understand.
• Master data
• Material Master
• Transaction
• Drill down
• Match code
• Vendor
• Wildcard
• Client
• Organisational Unit
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Accounting
The function of accounting is to provide financial documentation and information for an enterprise
and other interested parties that are associated with it. There are two types of accounting:
▪ External accounting is oriented more towards satisfying the information requirements of external
parties. This is referred to as Financial Accounting (FI).
▪ Internal accounting meets the reporting demands of internal enterprise groups. This is referred to
as Cost Accounting (CO).
Each accounting area comprises a number of business scenarios and reporting requirements.
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Financial Accounting
The main components of Financial Accounting are the general ledger(G/L) and sub-ledger accounting
(accounts payable, accounts receivable, and asset accounting) and consolidation.
• Accounts Payable records all accounting transactions for dealings with suppliers. Much of its
data is obtained from procurement. This supports the procure to pay business scenario.
• Accounts Receivable records all accounting transactions for dealings with customers. This
supports the order to cash business scenario
• Asset Accounting records all accounting transactions relating to the management of assets.
• Travel Management manages and calculates travel costs and supports travel planning and
travel expenses
• Bank ledger supports the posting of cash flows.
General Ledger (G/L) is the foundation of the accounting function. It serves as a complete record of all
business transactions. It is the centralised, up-to-date reference for the maintaining of accounts.
Actual individual transactions can be checked at any time in real-time processing by displaying the
original documents, line items, and transaction figures at various levels, such as:
• Account information
• Journals
• Totals/transaction figures
• Balance sheet/profit and loss evaluations
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General Ledger Master Records
General Ledger (G/L) account master records contain the data that is always needed by the general
ledger to determine the account’s function. The G/L account master records control the posting of
accounting transactions to G/L accounts and the processing of the posting data. Before you can make
postings to a G/L account, you need to create a master record in that account’s system.
G/L account master records are divided into two areas so that companies (company codes) with the
same chart of accounts can use the same G/L accounts.
• Chart of accounts area
The chart of accounts area contains the valid data for all company codes, such as the account
number. It is a list of all G/L account master records which are used in one or several company
codes. For every G/L account master record, the chart of accounts contains the account number,
the account name and controlling information. This information is consistent across companies in
the same organisation.
• Company code specific area
The company code specific area contains data that may vary from one company code to another,
such as the currency in which the account may be posted.
The G/L account master record in the company code contains company code-specific information
which controls the entry of data to this account and the management of the account.
Displaying the Chart of Accounts
Many company codes may share a chart of accounts in the same organisation. For example, Apple
Australia and Apple Singapore. E ach company code must be assigned a chart of accounts. Once
assigned to a company code, it is used to capture information for both Financial Accounting (FI) and
Cost Accounting (CO). For each G/L Account, the chart of accounts contains the account number, the
account name, and additional technical information
You want to view the Chart of Accounts to understand the structure of General Ledger better.
1. Logon to SAP S/4HANA if not already logged on.
2. Click on the Group Selection Bar to display this Group.
However, you will notice that a Fiori tile to display the Chart of Accounts has not been included. You will
need to search for this function using .
3. Click to display the Search text field.
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4. Type Chart of Accounts in the text box.
After a short while a screen appears with suggested results.
5. Click to select this function.
A large list of Chart of Accounts appears:
6. Click on the toolbar to display the Chart of
Accounts.
You want to view the Chart of Accounts for GBI Global
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7. Click G000 (Financial Statement (GBI) 000) to select this Chart of Accounts.
You will notice the Chart of Accounts includes a structure for Account codes, Descriptions and
Account types.
8. Click adjacent to Revenue to expand this Description.
9. Click adjacent to to expand this Description.
The Account Description, Account Number, and General Ledger Account Type is displayed for the
various accounts under this Description.
10. Scroll to review the various Expenses accounts contained in the Chart of Accounts for GBI.
11. Click to return to the launchpad.
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The Chart of Accounts Applied to the General Ledger
The General Ledger is a version of the Chart of Accounts implemented for each Company. You are
going to review a listing of the General Ledger (G/L) accounts that are part of your chart of accounts
and that have been made operative for your company code. Each G/L account being used by a
company code has both charts of account and company code specific information Currency, tax etc.).
In this way, in an organisation, a chart of accounts may be used by several company codes, with each
having its own unique information and settings (different countries) but at the same time facilitating
the integration of accounting information across the organisation. For example, Account 600000
would reflect sales transactions in each company.
12. Click on the Group Selection Bar to display this Group.
13. Click to display the General Ledger selection screen.
You will notice that there are 2 fields (Chart of Accounts, View) require information before you can
display any data. From the previous exercise, we looked at the Global Bike Chart of Account (GL00).
14. Type GL00 in the Chart of Accounts field.
You now need to change the View to display the General Ledger.
15. Click of the View field to display the available options.
16. Click .
17. Type US00 in Company Code field.
18. Click to display the General Ledger Accounts.
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You will notice that the General Ledger has a similar structure to the previous Chart of Accounts in
terms of Account Codes and Descriptions. But now at the Company Code level the default currency
has been added. When the GL00 Chart of Accounts was used in the German GBI Company General
Ledger the currency was set to Euro.
19. Click to return to the launchpad.
Display General Ledger Account
Businesses commonly maintain several bank accounts (e.g. payroll, general checking and money
market) that are listed on their balance sheet. Often you need to display a General Ledger account in
your chart of accounts. For example, the account you want to display is the alternative bank account
(101000) in the GBI US company (US00). You display account details through the Manage G/L Account
Master Data Fiori tile.
20. Click to display the General Ledger selection screen.
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21. Type GL00 in the Chart of Accounts field.
You now need to change the View to display the General Ledger.
22. Click of the View field to display the available options.
23. Click .
24. Type US00 in the Company Code field.
25. Click to display the General Ledger Accounts.
All the accounts for GBI US are listed. The account you want to review is the Alternate Bank Account
(10100). You now need to specify the account you want to display.
26. Click 101000 to drill down to further details for this account.
What Account Group is this G/L account assigned to?
Is this account a Profit and Loss Statement account or a Balance Sheet account?
This account is used by 3 different companies. What is the major difference?
27. Click to return to the launchpad.
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Post Transfer of Funds to Alternate Bank Account
The General Ledger contains a number of accounts. In some scenarios funds may need to be
transferred between accounts. In this exercise you are going to generate a journal entry for the US
GBI company to transfer funds ($USD5,000) from the alternate bank account to the current bank
account.
To create a journal entry you use the Post General Journal Entries Fiori tile.
28. Click to display the posting screen.
First you need to indicate the Journal Entry Date.
29. Click in the Journal Entry Date field to display the calendar.
You will notice that today’s date is highlighted.
30. Click <ENTER> to transfer today’s date to the Journal Entry Date field.
The Posting Date has defaulted to the same date but you could make the Posting date sometime in the
future. For this exercise you will leave it as it is. You now need to indicate the company which is
involved in the transfer.
31. Type US00 in the Company Code field to indicate GBI US.
As monies are often transferred in different currencies to need to indicate the currency type.
32. Type USD in the Transaction Currency field.
Introduction to SAP S/4HANA Page 35
Now you need to enter the details of the transfer. Transfer funds ($USD5,000) from the alternate bank
account (debit) to the current bank account (credit)
33. Type the following details
You can test if the postings are correct by simulating the posting.
34. Click to test the postings
No errors should appear. You are now ready to make the transfer of post it.
35. Click to complete the transfer.
The following dialog screen similar to below appears.
36. Click to complete the process.
37. Click to return to the launchpad.
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Display G/L Account Balance
It is important to be able to quickly view the balance of different accounts. The accounting function
underpins all businesses process in a company. The General Ledger and its accounts is the area where
accounting activity is recorded. Throughout the exercises you will be continually reviewing the general
ledger accounts to get an understanding how the various business processes and their associated
transactions impact on the accounting function.
38. Click tile to start this application.
The following screen appears:
You will notice that there are a number of fields in the Header area which require data.
39. Type US00 in the Company Code field.
As you type the relevant data for US GBI Bike is displayed.
40. Click US00 to select it and transfer the details to the Company Code field.
41. Type 101000 in the Account field.
Again, notice that as you type the available accounts are being searched automatically and those
which match are being displayed
42. Click 10100 Alternate Bank Account to select it.
43. Ensure that the Ledger Fiscal Year matches the current year.
44. Click to display the details.
A screen similar to below appears:
Introduction to SAP S/4HANA Page 37
If your numbers are different, can you explain why?
Answer: Other students have also been using this account.
Displaying Accounting Documents
The screen displays the balance for the Alternate Bank Account (101000). Sometimes a balance is not
enough information to understand what has happened. You may want to review the accounting
documents associated with this balance. This can be easily achieved by using the system’s drill down
feature.
45. Click the balance for the current period to drill down to the associated documents.
A screen appears similar to below but may have many more documents.
You can display more details by expanding the line item.
46. Click adjacent to to provide additional detail.
47. Expand .
Introduction to SAP S/4HANA Page 38
You will notice that there is a drill down function for Journal Entry number.
48. Click one of the Journal Entry numbers.
A dialog screen appears.
49. Click
After a short period of time a screen appears with the Journal Entry details.
The screen identifies who performed the Journal Entry and what time. This can help auditors trace
financial transactions
50. Click to return to the launchpad.
Post Purchase of Office Supplies Scenario
The business scenario is that you need some office supplies immediately. You drive down to
OfficeWorks and buy $175 of supplies (paper, folders, and a software package) and pay for the
purchase with a company check drawn on your alternate bank account. Two Cost Center’s budgets
(Internal Services-$80, IT Costs-$95) in the company will incur these costs.
51. Click to display the posting screen.
First you need to indicate the Journal Entry Date.
52. Click in the Journal Entry Date field to display the calendar.
You will notice that today’s date is highlighted.
53. Click <ENTER> to transfer today’s date to the Journal Entry Date field.
You now need to indicate the company which is involved in the transfer.
54. Type US00 in the Company Code field to indicate GBI US.
As monies are often transferred in different currencies to need to indicate the currency type.
55. Type USD in the Transaction Currency field.
Introduction to SAP S/4HANA Page 39
56. Type ### (your id) in the Reference field.
57. Type OfficeWorks in the Header Text field.
You now need to provide the sending account details, the type of transfer, and the amount. However,
you are not sure what the account number for the Supplies Expense account. You will need to search
for it.
58. Click in the first row of the G/L Account field to display the search facility.
The screen is requesting the G/L Account number but you are unsure what this number is. You need
to search by description.
59. Type Supplies* in the Short Text: field.
60. Click to display the search results.
The following results appear:
This is the correct account.
61. Click the first column to select this record and transfer these details.
62. Type 80 in the Debit field.
63. Press <ENTER> to display additional fields
You now need to indicate which Cost Centre’s budget will be impacted.
64. Type NAIS1000 for (Internal Services).in the Cost center field.
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Now you need to repeat the process for the second Cost Center. In the second row:
65. Type 740000 (Supplies Expense) in the G/L Account field on the 002 line item.
66. Type 95 in the Debit field.
67. Press <ENTER> to display additional fields
You now need to indicate which Cost Centre’s budget will be impacted.
68. Type NAIS1000 for (Internal Services).in the Cost center field.
At the bottom of the screen there is a summary of the transactions.
You have indicated which cost center accounts will be contributing to the purchase of the office
supplies. However, funds from the Alternate bank account will be used to pay OfficeWorks. The
debited amounts need to be credited to the Alternate bank account. To do this you need to add an
additional line item.
69. Scroll to the top of the screen and click to add another line item.
70. Scroll to the bottom of the screen to access the new line item.
71. Type 101000 (Alternate Bank Account) in the G/L Account field on the first line.
72. Type 175 in the Credit field.
73. Press <ENTER> to check the details.
You have entered all the required details and should simulate the posting to detect any errors.
74. Click to test the postings
No errors should appear. You are now ready to make the transfer of post it.
75. Click to complete the transfer.
The following dialog screen similar to below appears.
76. Click to complete the process.
Record your Accounting Document Number:
77. Click to return to the launchpad.
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Display General Ledger Account Balances
You now need to display and confirm by individual account number the activity and associated
balances for several accounts in the general ledger of the US GBI company.
Previously you displayed account balances in the general ledger (steps 25 to 31)
78. Repeat these steps for each of the accounts involved in the purchase of office supplies
What is the account balance for:
• Alternate Bank Account?
• Supplies Expenses?
You have now completed the exercises on Financial Accounting. However, as accounting underpins all
other company processes the exercises will continually be referring to accounting functions.
Introduction to SAP S/4HANA Page 42

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Procurement (procure to pay)
The purpose of this exercise is to understand the fundamentals of the purchasing process
and how SAP S/4HANA supports this function and how the accounting processes support this function.
There are a number of processes and transaction involved in the Procurement process. In summary
these are:
Case Study Scenario
GBI re-sells a range of bicycles. There is a request for the Deluxe Touring Bike (red). After reviewing
the stock, you realise that stock is required and you are start the procurement process. The Deluxe
Touring Bike (red) is purchased from the vendor; Olympic Protective Gear. This vendor is already
created in the system. You create a purchase order for the Deluxe Touring Bike (red) which is
forwarded to the vendor. The goods arrive and you will create a goods receipt and verify the physical
receipt in stock. An invoice will arrive which will need to be entered into the system. Payments will be
posted to the vendor and you will review the impact the purchase has on the General Ledger.
The two key modules involved are Material Management and Financials.
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Display Stock Requirements List
You need to display and review the stock/requirements list for a Deluxe Touring Bike (red) to
determine the stock available and the demand that exists for this product. The report should show
that there is no stock and therefore nothing is available for use at this time. The stock/requirements
list is a dynamic list and, therefore, changes whenever a transaction occurs using the given material,
such as sales or damaged bikes. To display the stock/requirements:
1. Logon to the S/4HANA system.
2. Click to display the various functions
3. Click .
The following screen appears:
This screen enables you to enter a number of variables to limit the materials displayed.
4. Type DXTR3### (where ### is your logon) for the Deluxe Touring Bike (red) in the Material
field.
5. Select DXTR3### (where ### is your logon) for the Deluxe Touring Bike (red) from the list.
6. Type MI00 for Plant Miami in the Plant field.
7. Select the Miami plant from the list.
8. Click to display the stock levels
The following screen appears indicating that there is no stock available:
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After reviewing the stock levels, you realise that there is a need to order 5 bikes. Normally a Purchase
Requisition would be created but this is an optional step in the procurement process. The Purchase
Requisition would be approved and the details would be copied to the Purchase Order. You are going
to create a Purchase Order directly.
9. Click to return to the launchpad.
10. Press <ENTER> to acknowledge the dialogue screen.
Create a Purchase Order
A purchase order (PO) is a legal document a buyer sends to a supplier or vendor to authorise a
purchase. Purchase orders outline what the buyer would like to purchase and how much of it they
would like to receive, the agreed costs and when the buyer would like the goods delivered. These
agreements help both the buyer and seller document transactions. You create a purchase order using
the Create Purchase Order tile in the Materials Management group.
11. Click as per the tile above.
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The Create Purchase Order screen appears similar to:
If you had purchased a product previously the purchase order would be listed to facilitate future purchases.
An existing purchasing document does not exist for the Deluxe Touring Bike (red). You will need to create a
new Purchase Order. The first data required is the vendor’s details. As mentioned previously, you need to
purchase 5 Deluxe Touring Bikes (red) from the vendor (Olympic Protective Gear – 101###).
12. Type 101### (where ### is your logon) in the Vendor field.
13. Press <ENTER>.
Notice that the system searches for the supplier and automatically populates related fields with
default values. Each company has business rules about how they purchase goods. These rules are
managed by the Purchasing Organization (BI US) and Purchasing Group (North America). These
organizational units need to be identified on the Purchase Order.
14. Type US00 the code for BI US in the Purch Org field.
15. Type N00 the code for North America in the Purch Group field.
16. Select North America from the list
You have entered the supplier (vendor) details in the Purchase Order. You now need to enter details
about the items to be ordered.

18. Select the bike from the list.
19. Type MI00 in the Plnt field to represent the DC Miami Plant.
20. Press <ENTER> to display purchasing data
21. Type 5 in the PO Quantity field.
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22. Type 1400 in the Net Price field.
23. Type USD in the Currency field.
24. Press <ENTER> to display additional purchasing data.
Your screen should appear similar to below:

The Purchase Order is saved, and a unique Purchase Order number appears on the status bar.
Record your Purchase Order number:
26. Click to return to the launchpad.
You now need to see if the stock levels have been impacted by the creation of the Purchase Order.
Display Stock Requirements List
You need to review the impact the creation of a Purchase Order has on stock levels for a material.
27. Click .
The Stock Overview screen appears. It should have the details of the material last accessed. If not:
28. Type DXTR3### (where ### is your logon) for the Deluxe Touring Bike (red) in the Material
field.
29. Select DXTR3### (where ### is your logon) for the Deluxe Touring Bike (red) from the list.
30. Type MI00 for Plant Miami in the Plant field.
31. Select the Miami plant from the list.
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32. Click to display the stock levels
The following screen appears indicating the impact of your Purchase Order – 5 bikes 0n-order.
33. Click to return to the launchpad.
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Create Goods Receipt for Purchase Order
After a couple of weeks, a delivery from Olympic Protective Gear (101###) occurs for the ordered
bikes. These materials need to be received into inventory. A goods receipt document will be created
referencing and checking your purchase order thereby ensuring that GBI receives the correct materials
ordered within the agreed timeframes. Goods on hand (inventory) will be increased and an
accounting document will be generated recognising the value associated with these goods. In other
words, the value of inventory needs to be recorded when goods are received or manufactured.
34. Click tile to start the Goods Receipt process.
The following screen appears:
35. Type the Purchase Order Number in the Purchase Order field.
If you have misplaced the PO Number then you can use the other details of the Purchase Order to
search for your Purchase Order.
36. Press <ENTER> to display your Purchase Order.
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You will notice that Storage Location field is highlighted as you need to identify where the bikes are
going to be stored.
37. Click in the Storage Location field to display the available options.
38. Select Finished Goods.
You will notice that the Stock Type field has defaulted to Unrestricted-Use. If there was a problem
with the delivered bikes, then you could change this field to indicate that the materials need to be
sent off to Quality Inspection or they are Blocked for use. As the bikes meet GBI’s requirements the
field will remain as Unrestricted-Use.
39. Click to complete the Goods Receipt.
A dialog screen appears to confirm the Goods Receipt has been created and provides a Material
Document Number for the Goods Receipt.
Record your Material Document number:
40. Press <ENTER> to close the dialog screen,
As mentioned previously; when a Goods Receipt occurs two documents are automatically generated.
The Material Document updates the inventory levels for the materials received while the Accounting
Document increases the value of the inventory as new goods have arrived. This is a good example of
the type of integration that occurs in an ERP system. You will review the impact of these two
documents.
41. Click to return to the launchpad.
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Verify Physical Goods Receipt
You need to review the impact the creation of a Goods Receipt has on stock levels for a material.
42. Click .
The Stock Overview screen appears. It should have the details of the material last accessed. If not:
43. Type DXTR3### (where ### is your logon) for the Deluxe Touring Bike (red) in the Material
field.
44. Select DXTR3### (where ### is your logon) for the Deluxe Touring Bike (red) from the list.
45. Type MI00 for Plant Miami in the Plant field.
46. Select the Miami plant from the list.
47. Click to display the stock levels
The following screen appears indicating the impact of your Good Receipt– 5 bikes Unrestricted Use.
Displaying Account Balances
As mentioned previously a Goods Receipt also produces an Accounting Document to update the
General ledger in regards to value of inventory. To check this:
79. Click to return to the launchpad.
80. Press <ENTER> to acknowledge the warning.
81. Click . You may need to scroll to the left by clicking groups to the
left of screen.
82. Click tile to start this application.
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The following screen appears:
You will notice that there are a number of fields in the Selection area which require data.
83. Type US00 in the Company Code field.
As you type the relevant data for US GBI Bike is displayed.
84. Click US00 to select it and transfer the details to the Company Code field.
You now need to identify the Account related to Inventory Finished Goods.
85. Click in the G/L Account field to display the search options.
86. Click to display all the accounts.
87. Click associated with 200100 Inventory Finished Goods to select this account.
88. Click to transfer the selection.
Ensure that the Ledger Fiscal Year matches the current year.
89. Click to display the balances.
Your screen will appear similar to below:
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The data may appear different to the screen above as this account is continually being updated with
other Goods Receipts. To verify your Goods Receipt you will need to drill down to further data.
90. Click the Debit amount to drill down to further details.
91. Click adjacent to to display further
Company details.
92. Click adjacent to to display the
Finished Goods account details.
93. Locate the Journal Entry for the date you created the Goods Receipt for the bikes
($7000)
94. Click your Journal Entry number to display its details.
95. Click
After a short period of time a screen appears with the Journal Entry details.
Introduction to SAP S/4HANA Page 54
The screen identifies who performed the Journal Entry and what time. It includes the materials
purchased and Purchase Order number. These details can help auditors trace financial transactions
96. Click to return to the launchpad.
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Create Invoice Receipt from Vendor
You have completed a Goods Receipt for the bikes on their arrival. Also included with the delivery is
an invoice from the supplier for payment. The invoice details need to be entered into the system,
checked and then paid at a later date.
97. Click in the Materials Management group to start the payment process.
A dialog screen appears requesting the Company Code.
98. Type US00 for the GBI Americas.
99. Click to proceed.
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The following screen appears:
100. Type today’s date in the Invoice Date field (American format MM/DD/YYYY).
101. Type 7000 in the Amount field.
102. Press <TAB> to move to the next field.
103. Type USD to indicate the currency if not already entered.
At the moment, you have entered the amount to be paid but there is nowhere to indicate who this
money should be paid to. However, there is a field for Purchase Order. If you remember the Purchase
Order you created included the vendor’s details.
104. Click
105. Type <your Purchase Order number> (previously recorded) in the Purchase
Order/Scheduling Agreement field.
If you can’t find your Purchase Order number you can click in the field to display and then click the
icon to search for your Supplier.
106. Press <ENTER> to populate the fields.
Notice the details from your Purchase Order now appear on the screen. You now need to enter some
tax details before the invoice can be processed, if not automatically populated.
107. Click in the field to display the options.
108. Click to select it. You may need to scroll down.
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You now need to check the entered invoice. This can be done by using the function.
109. Click to check the invoice.
The Simulate Document screen appears. The balance should be 0.00.
110. Click to save the invoice.
Record the Document number in the Status bar.
Process Flow
The Process Flow enables a user to examine the status of the procurement process.
111. Click to return to the launchpad.
112. Click
The following screen appears
This screen provides a number of ways to search for Material Documents.
57. Type the date you posted the invoice in the Posting date field (MM/DD/YYYY).
58. Click to display the relevant documents.
59. Click the Material Document number to drill down to further details.
Details appear related to the purchase of the bikes.
60. Scroll down the screen to display the Process Flow.
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This screen identifies the stages of the procurement process so far and the Material Documents
involved. You could drill down on any of these documents to see the actual document. If a supplier
contacted GBI in regards to a payment, you could view the Document Flow and understand the status
of the process.
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Post Payments to Suppliers
The invoice from Olympic Protective Gear for the 5 Deluxe Touring Bicycles has been entered and
checked in the ERP system. The goods have arrived and have been receipted, and is now time to post a
payment as per the invoice. This process is often called Accounts Payable. To make a payment:
113. Click to return to the launchpad.
114.Click in the Financial Accounting group.
The following screen appears:
115. Type 101### (where ### is your logon) in the Supplier field.
116. Type US00 in the Company field.
117. Click .
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The balances for your Supplier appears:
118. Click the Balance amount (-7000) to view the items that make up this balance.
The following screen appears:
The icon indicates that the journal entry is still open. This means it needs to be paid.
119. Click on the line of the open item to select this entry.
120. Click the Supplier id to display the context menu.
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121. Click to display this screen.
122. Type today’s date for Posting Date, Journal Entry Date, and Value Date fields.
123. Type today’s month (MM) in the Period field.
124. Type 100000 in the G/L Account field.
125. Type BANK in the House Bank field.
126. Type 7000 in the Amount field representing the amount to be paid.
127. Press <TAB> to move to the next field
128. Type USD as the currency
129. Click to open this item for the Supplier.
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The following screen appears:
Notice the screen indicates in the top right that 7,000 is owing.
130. Click identify this open item is ready to be paid.
Notice the details are moved to the Items to Be Cleared pane. Also, a 0.00 balance appears in the top
right of the screen. You can simulate the transaction to check all details are correct.
131. Click to simulate the transaction.
A screen similar to the below appears:
The details are correct so the Journal Entry is ready to be saved (posted).
132. Click .
 Record the Journal Entry number
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Reviewing General Ledger.
As mentioned previously, the General Ledger underpins all business transactions. To view the impact
of this payment on the General Ledger:
133. Click to return to the launchpad.
134. Click
135. Click tile to start this application.
136. Type US00 in the Company Code field.
137. Type G### (### is your logon number) in the Financial Statement Type field.
138. Click to display the balances.
Your screen will appear similar to below:
139. Click associated with ASSETS to expand this category if not already expanded.
140. Expand Cash & cash Equivalents category.
You will notice a number of transactions. To further review the transactions for G/L Account 100000:
141. Click the Period Balance for G/L Account 100000 to display a context menu.
142. Click .
143. Click adjacent to to display further
Company details.
144. Click adjacent to to display the account
details.
145. Locate the Journal Entry for the date you created the payment for the bikes ($7000)
146. Click of the Journal Entry (-7000USD) you previously recorded.
A dialog screen appears which provides details about the Journal Entry.
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106. Click the background screen for the Journal Entry Details to disappear.
The integrated nature of the ERP system results in different related functional areas being updated in
real time. The following document summarises the procure to pay process and the accounting
function is integral in this process.
© SAP AG 2006
Assets Liabilities
Balance Sheet
Assets
Bank
Receivables
Material
Equity capital
Liabilities
Loans
Procurement Process from the Accounting View
GR/IR Allocation
Bank Allocation
Vendors
FI
GL
FI
BL
Account
Statement
Goods Receipt
to Warehouse
Incoming
Bills
Payment
Program
1. 3.
4.
2.
MM
MM
FI
AP
Introduction to SAP S/4HANA Page 65
Summary
The procurement process involves a number of steps as outlined below:
Quiz
What happens when a Goods Receipt occurs? What are functional areas of the company updated?
What is the essential information entered for a purchase order to be created?
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Fulfilment (order to Cash)
This exercise aims to understand the fundamentals of the fulfilment process, how SAP
S/4HANA supports this function, and how the accounting processes support this function.
There are a number of processes and transactions involved in the Fulfillment process. In summary,
these are:
In order to complete the Fulfillment (order-to-cash) process, you will take on different roles within
the GBI company, e.g. sales agent, warehouse worker, and accounting clerk. Overall, you will be
working in the Sales and Distribution (SD), the Materials Management (MM) and the Financial
Accounting (FI) departments. Below are the organisational units involved in the Fulfilment process.
Introduction to SAP S/4HANA Page 68
Scenario
You start the sales order process by creating a new customer (The Bike Zone) in Orlando. Then, you
receive an inquiry which you will process into a quotation for two bikes (Deluxe Touring Bike (black)
and the Professional Touring Bike (black)). Once the customer accepts the Quotation, they create a
purchase order to purchase the materials. You use the customer’s purchase order as the basis to
create a sales order referencing the Quotation. As you will have enough bikes in stock, you deliver the
products sold to your customer, create an invoice, and receive the payment.
Create a New Customer
In this case study, you will create a new customer (The Bike Zone) and the required master data
(general data, sales data and accounting data). A customer is a type of Business Partner in the ERP
system. To create a new customer, use the app Maintain Business Partner.
1. Click in the Sales and Distribution group.
If the Sales and Distribution group is not visible, then click on the far right of the group toolbar
to display all the groups.
2. Click In the
3. Click
The following screen appears:
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4. Click in the to display the
options.
5. Select FI Customer to start entering the accounting data for this customer.
A dialog window appears confirming you want to create a Business Partner which is a FI Customer.
6. Click to confirm the customer creation.
The BP Role is now changed to FI Customer (New).
7. Click in the Title field and select Company.
8. Type The Bike Zone ###, where ### is your logon, in the Name field.
9. Type ### in the Search Term 1 field, where ### is your logon.
10. Type N Orange Ave for Street/House number.
11. Press <TAB> to move to the next field.
12. Type 2144.
13. Type 32804 for Postal Code.
14. Type Orlando for City.
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15. Type US for Country and FL (Florida) for Region.
16. Select English for Language.
Your screen should appear similar to:
You need to add additional address details to facilitate deliveries.
17. Click to the right of Street Address to display more fields.
You will notice addition al fields appear in the Street Address section.
18. Click to select this field.
19. Click in this field to display the search screen.
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20. Double-click on Region East to select it.
21. Select on the top toolbar.
The Company and Accounting screen appears.
22. Type US00 in the Company Code field.
23. Press <ENTER> to confirm the entry.
24. Type 110000 in the Reconciliation acct: field
If the field doesn’t allow you to add any data (it is dulled), then click
on the top toolbar.
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25. Type 001 for the Sort key field.
You now need to add details about the customer payment details.
26. Click .
27. Type 0001 in the Payment Terms field to indicate payment is due immediately.
You now need to create the sales and distribution data for this customer.
28. Click in the to display the options.
29. Select Customer to start entering the accounting data for this customer.
A dialog window appears confirming you want to create a Business Partner which is a Customer.
30. Click to create a sales Business Partner role
You will receive a message on the Status Bar that you have created a Business Partner.
Record this number: ………………………..
.
You have created the general and accounting data for your new customer. You now need to create
your new customer’s sales and distribution data.
31. Click on the top toolbar.
32. Type UE00 (US East) in the Sales Org. field.
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33. Type WH (Wholesale) in the Distr. Channel field.
34. Type BI (Bikes) in the Division field.
35. Press <ENTER> to confirm the entries are correct.
Your screen should appear similar to below:
36. Type US0003 (Southeast US) in the Sales District field.
37. Type USD in the Currency field.
38. Type 01 (Bulk Buyer) in the Price Group field.
39. Type 1 (Standard) in the Cust.Price.Procedure field.
You need to enter the shipping details for this customer.
40. Click to display this screen.
41. Type 02 (Normal Item) in the Delivery Priority field.
42. Type MI00 (DC Miami) in the Delivering Plant field.
43. Type 01 (Standard) in the Shipping Conditions field.
44. Type 3 in the Max.Part.Deliveries field.
Your screen should appear similar to below:
You now need to enter the billing information for the Customer.
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45. Click to display this screen.
46. Type FOB (Free on board) in the Incoterms field.
47. Type Miami in the Incoterms Location 1 field.
48. Type 0001 (Payment due immediately Net) in the Payment Terms field.
49. Type 0 (Exempt) in each of the three Tax classifications fields.
Your screen should appear similar to below: screen below:
50. Click to save the changes.
A message appears on the Status Bar to indicate the changes have been saved.
You have now created a new Business Partner (The Bike Zone ###). A Business Partner can
many different roles. You could buy goods from a company (vendor) while at the same time you
could sell goods this company (customer). The Business Partner would have a unique number
and a different unique number as a vendor and a different unique number as a customer.
To display this:
51. Select
52. Select on the top toolbar to display this information for this customer.
You will notice that there is a Business Partner number and a Customer number. Both these numbers
are unique.
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Record the customer number …………………………………..
53. Click to return to the Fiori Launchpad.
If a warning dialog screen appears – press <ENTER> to continue.
Create Customer Inquiry
The Order to Cash process can begin with Pre-Sales Activities. These activities evolve around the
establishing and maintaining customer relationships but are not mandatory in the Order to Cash
process. Typical Pre Sales Activities include:

For the purpose of this tutorial, you will create an inquiry from your new customer (The Bike Zone
###). An inquiry is a customer’s request to be provided with a quotation or sales information without
obligation. An inquiry can relate to materials or services, conditions, and if necessary, delivery dates.
The Bike Zone wants a quote on two products – the Deluxe Touring Bike (black) and the Professional
Touring Bike (black).
54. Click the Create Inquiry app.
The following screen appears:
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The following information may appear by default but if not enter the following details:
55. Type IN (Inquiry) in the Inquiry Type: field.
56. Type UE00 (US East) in the Sales Organization field.
57. Type WH (Wholesale) in the Distribution Channel field.
58. Type BI (Bikes) in the Division field.
59. Click .
The following screen appears:
You now need to enter the customer details (The Bike Zone ###).
60. Click the Sold-To Party field.
61. Click search icon , to display the search screen.
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Previously when you created a search term (###) to assist you quickly your locate your customer. You
will now use this search term to locate your customer.
62. Type ### in the search term: field, where (### is your logon number)
63. Type Orlando in the City field.
64. Click to search for your customer.
A similar screen to below should appear:
65. Click to transfer the customer details.
66. Press <ENTER> to confirm the customer.
67. Type ### in the Cust. Reference field.
68. Type today’s date in the Cust Ref Date field.
Quotations are usually for a specific time period as prices can change over time. You need to
indicate the time period the Quotation is valid for.
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69. Type today’s date in the Valid from field
70. Type the date one month from today in the Valid to field.
The Bike Zone wants a quote on two products – the Deluxe Touring Bike (black) and the Professional
Touring Bike (black). To find these products, we need to use the search function.
71. Click in the Material field on the first row.
72. Click to display the search options.
Due to the large number of products that can exist in an ERP system, the search function has lots of
options. You are going to use an alternative search criteria than one on your screen.
73. Click to display the search criteria context menu.
74. Click to select this option.
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75. Type UE00 (US East) in the Sales Organisation field.
76. Type WH in the Distribution Channel field
77. Type *### in the Material field, where ### is your logon number.
78. Click .
A list of materials which match the search criteria appear on screen.
79. Double Click Deluxe Touring Bike (Black) to select this material.
The material number is transferred to the Inquiry screen. You now need to enter the Quantity.
80. Type 5 in the Order Quantity field for this material.
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81. Click the Material field on the 2nd row.
82. Repeat the previous process to enter the Professional Touring Bike (Black) details.
83. Type 2 in the Order Quantity field for this material.
84. Press <ENTER> to confirm the entries and determine the price for this Inquiry.
The total price for these 7 bikes to The Bike Zone is $USD21,400.00, which is indicated by the Net
Value field. Not all Inquiries turn into sales. The system calculates the value of the inquiry based on a
probability figure. The Expected Order Value (6,420.00) is a calculated value that takes the net value
of the order and multiplies it by the probability of having an inquiry from this customer turn into an
actual sale. The system sets a default probability of 30%. You are confident that The Bike Zone will buy
the identified products and need to change the probability accordingly. To change the Conditions of
the Inquiry:
85. Click on each material line item to select it
86. Click the Conditions icon to display the conditions of this Inquiry.
This screen includes details of the prices for the materials. Notice that there is an area to enter
discounts. To change the probability figure:
87. Click
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The Order Probability of 30% is the default value that was set for GBI for inquiry documents. The
expected order value is then 0.30 x 21,400.00 = 6,420.00. You need to change the Order Probability for
this Inquiry.
88. Change the Order Probability to 70.
You will notice that the Order Quantity is 5 which corresponds to the first material. To move to the
next material.
89. Click .
90. Change the Order Probability to 70.
91. Click on the top toolbar to return to the Inquiry Overview.
Notice the Expected.ord.val has increased to 14,980 due to the change in probability.
From the Inquiry screen, you can check the availability of the Inquiry’s materials. To do this
92. Click on the first material line item to select it
93. Click Display Availability icon
A screen appears indicating the number of materials available (Available to Promise -ATP)
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94. Click on the top toolbar to return to the Inquiry Overview.
95. Click to save the changes.
The SAP system will assign a unique number to the inquiry.
Record your Inquiry number: ……………
96. Click to return to the Fiori Launchpad.
Create Customer Quotation
An inquiry presents the terms (price, delivery schedule) to a customer considering a purchase. A
Quotation is similar, except that it is a legally binding offer for delivering the requested product or
services. The Bike Zone would like a firm quote for the items in the inquiry you provided before. You
can do this easily by copying the details from the inquiry into the new quotation. To do this, you use
the Create Quotation app on the Fiori LaunchPad. At the moment, the Fiori app tile to perform this function
has not been included on your launchpad. As this will be a regular activity, you need to add the relevant Fiori tile
to make this function easier to perform.
Adding a Fiori Tile
Firstly, you need to locate the relevant application and its associated tile. These applications can be accessed
through the App Finder in the Me area .
97. Click to access the Me area.
98. Click to display the various applications.
You will notice that the Apps are grouped in functional areas.
99. Click in the left pane to select it. You will need to scroll down.
The Apps associated with this functional area are displayed.
There is a pin icon on each tile which allows you to include or exclude a particular tile in the Launchpad. You will
notice that one of the tiles pin icon is highlighted.
This indicates that the Fiori tile has been included on the Launchpad.
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100. Click on the Create Quotation tile.
A dialog screen appears, allowing you to specify which Group you want to include the tile.
101. Scroll and Click Sales and Distribution to select this Group.
102. Click to add the selected tile to your Launchpad.
A message appears to confirm the addition, and the pin icon on the tile becomes highlighted.
103. Click to return to the launchpad and confirm the tile has been added.
104. Click the newly displayed Create Quotation tile.
The following screen appears:
105. Type QT in the Quotation Type field.
106. Click to import data from your previously created Inquiryinquiry.
The following screen appears.
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You need to identify the Inquiry which you want to reference.
107. Click in the Inquiry field to display a search dialog screen.
As mentioned previously there are numerous criteria you can use to find data in the system. Here you
will use your login details.
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108. Type your username (learn-###) in the Created by: field.
109. Click to display the results.
Your screen will appear similar to below:
110. Double-click the highlighted inquiry to select it and transfer the details.
111. Click to copy the information from the Inquiry into the Quotation screen.
The date details may have changed since you created the Inquiry. These need to be confirmed.
112. Type ### in the Cust. Reference field.
113. Type today’s date in the Cust Ref Date field.
114. Type today’s date in the Valid from field
115. Type the date one month from today in the Valid to field.
116. Type tomorrow’s date in the Req. Deliv date field.
117. Press <ENTER> to confirm.
The following warning may appear in the Status Bar.
118. Press <ENTER>
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Another warning dialog screen appears which you will ignore.
119. Click
120. Click
A message appears on the Status Bar to confirm the Quotation has been saved
Record your Quotation number: ……………
121. Click to return to the Fiori Launchpad.
Create a Sales Order Referencing a Quotation
A sales order is an electronic document that records your customer’s request for goods or services.
The sales order contains all information to process the customer’s request during sales order
processing. Standard orders normally contain:

The Bike Zone ### is satisfied with the Quotation and has produced a Purchase Order to purchase the
bikes. A Purchase Order is a legally commitment to the purchase.
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The details from the Purchase Order and the Quotation (if it exists) are used as the basis for the
creation of a Sales Order. The Sales Order is required to commence the Sales and Distribution
process. While an Inquiry, Quotation and Purchase Order have been created, they are not
compulsory components of the Sales and Distribution process.
To create a sales order, use the app Manage Sales Order. This is a dynamical app, which in this
example shows a 3. This means that GBI has three different sales orders being processed at the
moment.
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122. Click to create a Sales Order.
In the screen Manage Sales Orders you can display all Sales Orders from GBI.
123. Click display all the current Sales Orders
124. Click to create a new Sales Order.
The following screen appears:
125. Type OR in the Order Type: field.
126. Click to link the Sales Order to the Quotation.
A search dialog screen appears to identify your Quotation.
127. Click in the Quotation field to display a search dialog screen.
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128. Type ### in the Purchase Oder No: field.
129. Click to display the search results.
Your screen should appear similar to below. Notice that your username is displayed.
130. Click to transfer the details.
131. Click to copy the information from the Quotation into the Sales Order.
132. Type ### for Cust. Reference field.
133. Type today’s date in the Cust. Ref date.
Note that the Req.deliv.date is copied from the Quotation.
134. Change the First Date field for each order line item to tomorrow’s date.
135. Click to save the sales order.
The Status Bar indicates that the Sales Order has been saved. The system will assign a sales
(standard) order number.
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Record your Sales Order number: ……………………
136. Click to return to the Fiori Launchpad.
Check Stock Status
The creation of a Sales Order has an impact on various areas in the system. For example, the bikes in
stock need to be reserved so that they are available for delivery. You can check on the inventory level
of the bikes in the Sales Order for The Bike Zone ###. To do this, use the Display Stock Overview app.
137. Click .
The following screen appears which is used to identify the materials which will have their stock
levels displayed.
138. Click the search icon in the Material field.
You are going to use alternative search criteria than one on your screen.
139. Click to display the search criteria context menu.
140. Click to select this option.
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As the materials in the Sales Order can exist in numerous locations (countries, plants etc.) you need
to specify the organisational units relevant to this Sales Order.
141. Type UE00 (US East) in the Sales Organization: field,
142. Type WH (wholesale) in the Distribution Channel field
143. Type *### in the Material: field.
144. Click .
A similar screen with the search results appears.
145. Double-click Deluxe Touring Bike (Black) to select it and transfer the material number to
the Stock Overview screen.
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146. Type MI00 (Miami) in the Plant field.
147. Click .
The Stock Overview screen appears with the stock levels for the Deluxe Tour Bike (Black) in the Miami
plant.
You can get more detail on the stock of the Deluxe Touring Bike (Black).
148. Click to select this plant.
149. Click .
The screen displays specific information about the inventory of the Deluxe Touring Bike (Black).
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Note 5 bikes have been allocated to the sales order.
150. Click to close the Detailed Display window,
151. Click to return to the main screen.
You could use the same [process you check the stock levels for Professional Touring Bike (Black).
152. Click to return to the Fiori Launchpad.
Perform the Delivery Process
The materials now need to be delivered (shipped) to the customers as specified in the Sales Order.
Shipping consists of several tasks that are necessary to prepare and send shipments of materials. To
initiate the shipping activities for this sales order, a Delivery Document needs to be created which
authorises the delivery of orders that are ready to be shipped. For a Delivery Document, the system
re-determines the stock availability, and the number of ordered items are placed in a scheduled for
delivery status. Then, the necessary materials are picked from storage and placed in a staging area
where they can be packed appropriately. After the order is shipped, a Goods Issue is recorded in the
system, which triggers processes in accounting.
To start the process that will fulfill The Bike Zone’s order, you need to create a delivery document.
To do this, use the Create Outbound Deliveries app.
153.Click
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The following screen appears:
154. Click in the Ship-To Party field to display the search options screen.
155. Type *### in the Search field
156. Type US in the Country key field.
157. Click to continue.
158. Scroll down until you find your customer.
159. Click The Bike Zone ### to select it.
160. Click to continue.
161. Click in the Planned Creation Date field to display the options.
162. Click
163. Select Due up until next week.
164. Click .
A similar screen appears:
This screen identifies the sales document for the previous created Sales Order. Notice that it has
calculated the weight of the delivery, which has implications for the delivery (handled by hand, size of
delivery vehicle etc.).
165. Click to select the sales document.
166. Click to start the shipping process.
167. Click to return to the Fiori Launchpad.
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168. Repeat the Check Stock Status process previously completed to check the stock status.
You will notice that the 5 Deluxe Touring Bikes (Black) are scheduled for delivery.
169. Close the detailed display window and return to the screen.
You now need to continue the shipping process by Picking the materials from their storage locations.
Click
The following screen appears:
170. Type ### in the Ship to Party field.
171. Click in the Overall Statusfield to display the options.
172. Select All.
173. Click .
The following similar screen appears:
174.Click .
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The following similar screen appears:
175. Type 5 in the Picking Quantity for the first material (DXTR1###).
176. Type 2 in the Picking Quantity for the second material (PRTR1###).
You have indicated how many materials are going to be picked for this Shipment. You now need to
identify where the materials are going to be Picked from.
177. Click next to your Deluxe Touring Bike.
178. Type FG00 (Finished Goods) in the Storage Location field.
179. Click .
180. Click next to your Professional Touring Bike.
181. Type FG00 (Finished Goods) in the Storage Location field.
182. Click .
183. Click
A message appears on the screen to confirm the outbound delivery. You have identified the materials
which need to be picked, their quantity and the storage location. You now need to do a Goods Issue.
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Goods Issue
Goods Issue involves a movement of materials that reduces the quantity of those materials in
inventory. Therefore, in addition to the reduction of inventory value in the General Ledger, the
inventory quantity is also reduced in the delivering plant. A material document is created to record
this movement. Relevant sales documents, such as quotations and sales orders, are updated with the
details of the Shipment. Finally, the Billing Due list is updated. The Billing Due list is a list of deliveries
for which the billing step can be executed. Notice that the delivery is ready for Goods Issue.
i
184. Click .
You will see a message “GI Posted” and on the screen is the text “GI 99999999”.
Record your Goods Issue number …………..
185. Click to return to the Fiori Launchpad.
To see the impact that the goods issue for the materials in the Sales Order for The Bike Zone has had
on the inventory position of GBI, use the Display Stock Overview app as before. You will notice that the
available stock has been reduced
In the Detailed Display, the Scheduled Delivery inventory has become 0.
186. Close any windows and return to the screen.
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Create Invoice for Customer
You have completed the Goods Issue, and now the materials have to be paid for by the customer. To
do this, you need to create a Billing Document for The Bike Zone relative to the Shipment. The Billing
Document permits the recognition of revenue and its associated accounts receivable.
When you create a Billing Document, data is copied from the Sales Order and the Delivery Document
to the Billing Document.
The Billing Document serves several important functions:
• It is the sales and distribution document that helps you to generate invoices.
• The billing document serves as a data source for financial accounting (FI) to help you to
monitor and process customer payments.
To create a Billing Document
187. Click app.
The following similar screen appears with a list of sales documents. There maybe many more
or just yours,
To restrict the list:
188. Type ### in the Sold to Parrty fioedl
189. Press <ENTER>.
190. Click next to your Sales Document.
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191. Click .
In the following screen, Maintain Billing Due List enter today’s date for Billing Date from.
In the Sold to Party, enter your Customer Number.
Then click on Display Billing List.
192. Make sure that your document is selected and click on Individual Billing Document.
You will get an overview of your Billing Items. Your two bikes should be listed.
193. Click on and record the billing document generated: ……………..
194. Return to the screen
195. The invoice that will be sent to The Bike Zone can be
viewed by using the app Display Billing Document.
If the billing document number is not entered
automatically, you can find with the F4 help as follows:
Extend the tab Restrictions.
Enter there your Sold-to party and press Enter.
196. Double-click your Billing Document number.
SAVE
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197. Back in the Display Billing Document, press .
198. To review the accounting implications of this sale, click on “Accounting”. This will produce a
screen similar to the following:
Review the accounting postings due to this sales order.
199. Return to the screen.
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Post receipt of Customer Payment
You have sent the Invoice to the customer for the Sales Order. The Bike Zone has sent the payment.
You now need to Post the receipt of payment to settle the billing. A Journal entry is made to
Accounts Receivable for The Bike Zone and the General Ledger bank checking account.
After The Bike Zone mails its payment, it needs to be recorded. To do this, use the Post Incoming
Payments app.
200. Click .
The following screen appears:
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201. Type US00 in the Company Code field.
202. Type today’s date in the Posting Date and Journal Entry Date fields.
203. Click in the Journal Entry Type field to display the options.
204. Select RV (Billing Doc Transfer).
205. Type the current month number in the Period field.
206. Type 100000 for G/L Account,
207. Type 20.092,50 and USD for Amount/Currency.
Under Open Item Selection, select in the Account Type/ Account ID field Customer and use the
F4 help to find and enter your customer.
As The Bike Zone was created with the data set number (###) as a search term, you can use this
and the City Orlando to find your Bike Zone customer.
208. Compare your screen with the screenshot below and press .
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209. Click the button.
The screen shows you a 0.00 balance (in the right corner)
210. Now click on the icon to post the payment. The system will assign a document number
automatically.
211. Click on
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212. Return to the screen.
Review Process Flow & Document Flow
The document flow tool links all documents that were used in The Bike Zone’s sales order processing.
Again, there are many ways to access the document flow tool. One way is to start by displaying all
material documents. To display the document flow, use the Material Documents Overview app.
213. Click
214. Type MI00 (Miami) in the Plant field.
215. Type DXTR1### and PRTR1### in the Materials field.
216. Type today’s date on the Posting Date field.
217. Click
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You will get an overview of the items:
30. Click > in the Deluxe Touring Bike row to get more information
about the material document.
Process Flow
In the following screen, click on
The process flow for the order will look like the following:
Click on the home icon to return to the Fiori Launchpad overview.
31. A more detailed process (or document) flow can be obtained as follows:
Click on the List of Sales Orders app.
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Enter the Sold-to Party and Execute.
Drill-down on the Sales Document number.
Choose .
You have now completed the SAP tutorial. You should now be aware of some of the core business
functions this type of system supports. Also, you should be aware different functional areas
(accounting, procurement, sales and distribution) integrate with each other.
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