Learners
Assessment Guide
SITXHRM004
Recruit, Select and
Induct Staff
Assessment 3 2022
SITXHRM004 Recruit, Select and Induct Staff RTO No: 21595 | CRICOS Code: 02634E
SITXHRM004 Recruit, select and induct staff Assessment 3
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Assessment Coversheet
Name:
Student ID:
Email Address:
Class:
Unit name:
Unit Code:
Assignment name:
Student Declaration
I declare that –
a. The evidence I have submitted for assessment is my own work, and
b. The evidence I have submitted for assessment has not been shared with other
students, and I have taken all reasonable precautions to ensure that my work cannot
be accessed by other students that may seek to submit my work as their own, and
c. All of the sources of information used to prepare my work have been, or may be
accurately cited, and
d. I retain a copy of all my original for my own records, or for resubmission if required by
Academia Australia, and
e. I have read and understood Academia Australia’s policy regarding plagiarism, and I
accept the right of Academia Australia to investigate suspected plagiarism, and to act
in accordance with the policy and procedure I have read.
Student Signature:
Date of Submission: / /
SITXHRM004 Recruit, Select and Induct Staff RTO No: 21595 | CRICOS Code: 02634E
SITXHRM004 Recruit, select and induct staff Assessment 3
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Assessment Information
• You must achieve a satisfactory outcome for each of the required criteria of this assessment
to be deemed satisfactory for this assessment. You must achieve a satisfactory result for the
assessments for this unit of competency to achieve a competent result for the unit. If one or
more of the assessment results are not satisfactory, you will be Not Yet Competent for this
unit.
• You may follow the Assessment Appeals process in the Student Handbook
(www.academia21.com) if you are not satisfied with:
o the assessment result; or
o the way an assessment was carried out by your trainer; or
o the conditions or structure of the assessment
The student handbook has the steps for reassessment if you receive a Not Yet Competent mark and
do not want to appeal.
Reasonable adjustment for assessment
Where students have highlighted Language, Literacy and Numeracy issues reasonable adjustment to
the assessment can be made. Should you receive a ‘Not Yet Competent’ or ‘Resubmit’ result for the
assessment you will be given the opportunity to re-submit your assessment work with any
amendments requested by your trainer.
The adjustment may include actions such as:
• Student demonstrating knowledge through verbal discussion to identify correct answers
• Student demonstrating knowledge through applied skills
• Allowing additional time relating to disability
• Through consultation amending assessment timeframes
• Assistance in the form of the training location to allow easier access
• Accessing relevant equipment or aids to assist the student
• Adjustments to the assessment methods to cater for any special needs (without effecting the
integrity of the outcome)
If a student requests or is identified as requiring reasonable adjustment to the training and
assessment process a detailed training and assessment plan including timetables, notes regarding
the required adjustments, and any related communications regarding the adjustments must be
maintained in the students file.
The RTO Manager must review and authorise any request for ‘reasonable adjustment’ to ensure that
any adjustments and resulting outcomes are not affecting the integrity of the training and assessment
process.
Location of and completion timeframes for assessment
The location of the assessment will depend upon the nature of the assessment. Direct observation of
student’s skills will be assessed in class at Academia, the timeframes for these assessments will be
related to the scheduled times of the practical classes. Other assessments such as; role plays, in
class activities, presentations and knowledge questions will be conducting in the classroom. The
timeframes and due dates for these assessments, as well as any reports, projects or research
assignments, are documented in the stage outlines. Stage outlines are handed out at the beginning of
each term.
SITXHRM004 Recruit, Select and Induct Staff RTO No: 21595 | CRICOS Code: 02634E
SITXHRM004 Recruit, select and induct staff Assessment 3
©Copyright Academia International 2022
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Assessment 3 – Role Play, Interview, evaluation, and letter of offer.
Interviewing techniques and skills are very much in demand as a hospitality manger. Hospitality has a high staff
turnover which has negative impacts upon your business; it is essential to recruit the right staff that will have the
skills and personal attributes. This assessment is a role play where you will simulate an interview process. This
assessment is in two parts.
You must remember that you will be interviewing as if it is for a real industry position. For this reason, it is
important that you look and act professional as would be expected from a hospitality manager and applicant in
the industry.
Complete the following:
PART A.
Q1. Based on your chosen resume/applicant from assessment 2, you are now to conduct an interview. You need to
design an interview sheet (minimum 10 questions) you will use this as your guide in the interview and this will be
communicated to your colleagues and recorded for future reference.
The question you design are to not only evaluate the applicant’s qualifications, they are also aimed at assessing if the
applicant has the right skills, attitude, and aptitude for the position. Include the following points:
SECTION 1: Interview | Comments | Y | N |
Applicant name | |||
Date, time, location. | |||
Special adjustments requested by the applicant for the interview? Security clearance/car park required? |
|||
Key selection criteria for the position | List here your selection criteria for the role you created in assessment 1. |
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Introduction | Describe to the applicant the skills and personal attributes you are looking for in this position, and the nature of the role. |
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Q1 -10 | Please list ten questions in dot point and record the applicant’s response in this column. |
SITXHRM004 Recruit, Select and Induct Staff RTO No: 21595 | CRICOS Code: 02634E
SITXHRM004 Recruit, select and induct staff Assessment 3
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Resume evaluation | Look through the applicants resume, discuss their prior work experience. |
Conclusion | Wrap up the interview, thank the applicant for coming, advise you will be in touch to let them know if they were successful. |
SECTION 2-: Evaluation | This sections to be completed by you |
Evaluation of the skills/qualifications of the applicant, are these suitable for the role? Explain. |
|
Does the applicant have the required attitude and personal qualities for the position? List and explain which of these you identified. |
|
Does the applicant meet the selection criteria? Briefly outline the reason for your decision. |
|
References checked and satisfactory? |
|
Section 3: Approval | This section simulates an approval in line with organisational policy to inform the applicant of their success in getting the position. Give this sheet to your trainer to look at, summarise the interview and evaluation and get their approval to offer the position to the applicant (imagine they are the owner of the business). |
I approve ………………. (name) to be offered the position of ………………. |
Signed………………………. |
Q2. Interview/role play
Now that you have written your question sheet, interview your chosen applicant from assessment 1 in class. Go through
section one with the applicant and record details in the comment section of your question sheet. Evaluate their
performance throughout the interview. Briefly summarise your candidate’s performance and their suitability for the
position. Obtain approval from your trainer to proceed with the offer letter.
SITXHRM004 Recruit, Select and Induct Staff RTO No: 21595 | CRICOS Code: 02634E
SITXHRM004 Recruit, select and induct staff Assessment 3
©Copyright Academia International 2022
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Part B.
Letter of acceptance.
Write brief letter to the applicant informing them of their success in getting the position. This letter must include the
following:
• Company logo
• Contact details
• Job title, salary/hourly rate/superannuation contributions
• Start date
• Location and time of induction training
• How to reply and accept the offer
Dear………. (company logo) Kind Regards, |
SITXHRM004 Recruit, Select and Induct Staff RTO No: 21595 | CRICOS Code: 02634E
SITXHRM004 Recruit, select and induct staff Assessment 3
©Copyright Academia International 2022
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Marking Criteria
Student is satisfactory for this assessment task: Yes Not Yet
/ /
Trainer’s Signature Date
Interview sheet, evaluation, and letter of offer | Not Attempted | Not Satisfactory | Satisfactory | Excellent | Comments |
0 | 1 | 2 | 3 | ||
SITXHRM004 Recruit, Select and Induct Staff | |||||
SECTION 1: Interview Special adjustments requested by the applicant for the interview? Security clearance/car park |
|||||
Key selection criteria for the position identified and discussed | |||||
Ten interview questions establishing qualifications, skills, attributes | |||||
Resume evaluation and discussion | |||||
SECTION 2-: Evaluation Evaluation of the skills/qualifications of the applicant |
|||||
Identifies if the applicant has the attitude and personal qualities for the position |
|||||
Identifies if the applicant meets the selection criteria | |||||
Section 3: Approval Management approval obtained for the offer of the position to the applicant |
|||||
PART B | |||||
Letter of offer containing, company logo, contact details job title, salary/hourly rate/superannuation contributions, start date location and time of induction training, how to reply and accept the offer. |
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Total Marks out of 27 |
SITXHRM004 Recruit, Select and Induct Staff RTO No: 21595 | CRICOS Code: 02634E
SITXHRM004 Recruit, select and induct staff Assessment 3
©Copyright Academia International 2022
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Version 6 Approved by: CM