Lord Ashcroft International Business School
Marketing Design and
InnovationMarketing Research and Data Analysis
Department: Leadership and Management
Module Code: MOD001223
Level: 7
Academic Year: 2014/15
Semester/Trimester: One
Module Guide
Contents
Marketing Design and Innovation ……………………………………………………………………..1
1. Key Information ………………………………………………………………………………………….2
2. Introduction to the Module ……………………………………………………………………………2
3. Intended Learning Outcomes ……………………………………………………………………….3
3.1 Employability skills delivered in this Module………………………………………………….4
4. Outline Delivery ………………………………………………………………………………………….5
4.1 Attendance Requirements ………………………………………………………………………….8
5. Assessment ……………………………………………………………………………………………….9
5.1 Submitting via Turnitin®UK…………………………………………………………………….13
5.2 Submitting your work ……………………………………………………………………………….15
5.3 Marking Rubric and Feedback…………………………………………………………………..15
5.4 Re-Assessment (resit) ……………………………………………………………………………..16
6. How is My Work Marked?…………………………………………………………………………..16
7. Assessment Criteria and Marking Standards ………………………………………………..19
7.1 Specific Assessment Criteria and Marking Rubric (weightings in brackets) …..19
7.2 University Generic Assessment Criteria (TBC)…………………………………………….21
8. Assessment Offences………………………………………………………………………………..24
9. Learning Resources ………………………………………………………………………………….26
9.1. Library…………………………………………………………………………………………………..26
9.2. Other Resources ……………………………………………………………………………………27
10. Module Evaluation …………………………………………………………………………………..27
11. Report on Last Delivery of Module …………………………………………………………….28
Appendix 1: Re-Assessment Information …………………………………………………………29
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Module Guide
1. Key Information
Module: Marketing Design and Innovation
Module Leader ARU: Robert Willis
Cambridge Campus, LAIBS
Email: [email protected]
Module Tutors: | Clarissa Jayasinghe |
Every module has a Module Definition Form (MDF) which is the officially validated record of the module. You can access the MDF for this module in four ways via: |
|
• | the Virtual Learning Environment (VLE) |
• the My.Anglia Module Catalogue at www.anglia.ac.uk/modulecatalogue
• Anglia Ruskin’s module search engine facility at www.anglia.ac.uk/modules
• As the final section of this module guide
All modules delivered by Anglia Ruskin University at its main campuses in the UK and at Associate
Colleges throughout the UK and overseas are governed by the Academic Regulations. You can view
these at www.anglia.ac.uk/academicregs. A printed extract of the Academic Regulations, known as the
Assessment Regulations, is available for every student from your Faculty Office (all new students will
have received a copy as part of their welcome pack).
In the unlikely event of any discrepancy between the Academic Regulations and any other publication,
including this module guide, the Academic Regulations, as the definitive document, take precedence
over all other publications and will be applied in all cases.
2. Introduction to the Module
It is increasingly the case that in many markets an organisation’s competitive strength is determined and
shaped by its general design and innovation prowess. This strategic and operational fact applies across
the business spectrum: i.e., design and innovation readiness and responsiveness is as commercially
critical to the growth and success of a micro-business, as it is to a global multinational.
But of equal importance is the relevance and effectiveness of an organisation’s design and innovation
specific capability: both throughout its operational structure and across its commercial functions. For
instance, customers can benefit as much from a firm’s investment in an innovative smart and lean
marketing system, as they can from the launch of a breakthrough new product or service.
This module seeks to explore the full range of organisational design and innovation operations, with a
strong course emphasis on the way in which success in these areas can impact on competitiveness in
the marketplace. Indeed, central to the module’s objectives, is the demonstration of how strong
marketing positions can be constructed and defended around an organisation’s design and innovation
expertise.
This course module aims to provide an integrated and practical approach, offering usable management
techniques which are primarily directed at developing design and innovation initiatives for gaining
competitive advantage.
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Importantly, practical problem solving exercises and group workshop activities are the basis of this
module. In addition, every effort is made to include in the lecture course a rich body of examples of
where design and innovation strategy has propelled organisations, both large and small, into positions of
market strength and commercial sustainability.
Of prime importance throughout the course is the focus placed within the teaching schema upon
providing candidates with highly business relevant skill sets and professional performance
capabilities — attributes that will bolster and enhance their employability.
3. Intended Learning Outcomes
On successful completion of this module you will be able to:
3.1. Identify and critically evaluate the main characteristics of product and service design and innovation
from the marketing perspective, at both a practical and theoretical level.
3.2. Distinguish between the key characteristics of the design process in the context of stylistic change,
fashion and consumer taste, including the nature of design management and the importance of design
and innovation in enhancing competitiveness.
3.3. Critically appraise the importance of patenting ideas, design registration, trade marking and
intellectual property on new products and services.
3.4. Critically examine compelling organisational theories and alternative theoretical frameworks around
the study of organisations.
Anglia Ruskin modules are taught on the basis of intended learning outcomes and that, on successful
completion of the module, students will be expected to be able to demonstrate they have met those
outcomes.
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3.1 Employability skills delivered in this Module
It is important that we help you develop employability skills throughout your course which will assist you
in securing employment and supporting you in your future career. During your course you will acquire a
wide range of key skills. In this module, you will develop those identified below:
SKILL | Skills acquired in this module |
Communication (oral) | |
Communication (written) | x |
Commercial Awareness | x |
Cultural sensitivity | x |
Customer focus | |
Data Handling | x |
Decision making | x |
Enterprising | x |
Flexibility | x |
Initiative | x |
Interpersonal Skills | x |
Leadership/Management of others | |
Networking | |
Organisational adaptability | x |
Project Management | |
Problem Solving and analytical skills | x |
Responsibility | x |
Team working | x |
Time Management | x |
Other |
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4. Outline Delivery
The table below is indicative only and can be customised as necessary
Session | Lecture | Student activity | Reading references |
1 | A closer look at customer needs and wants |
In order to fully benefit from the lessons, students are expected to read the recommended Lecture notes, Practical applications and Case studies, available in the IMSS. |
• Trott P., (2005) Innovation Management and New Product Development (3rd ed) FT Prentice Hall, Harlow • Von Stamm B., (2003) Managing Innovation, Design and Creativity, John Wiley, Chichester • Jordan P W, (latest edition), Designing pleasurable products: an introduction to the new human factors, Taylor & Francis, London • Dussauge, P. and Garette, B. (latest edition) Cooperative Strategy: Competing successfully through strategic alliances. Chichester: Wiley |
2 | The role of communication and branding in new product development |
In order to fully benefit from the lessons, students are expected to read the recommended Lecture notes, Practical applications and Case studies, available in the IMSS. |
• Trott P., (2005) Innovation Management and New Product Development (3rd ed) FT Prentice Hall, Harlow • Von Stamm B., (2003) Managing Innovation, Design and Creativity, John Wiley, Chichester • Dussauge, P. and Garette, B. (latest edition) Cooperative Strategy: Competing successfully through strategic alliances. Chichester : Wiley • http://www.betterproductdesi gn.net/tools/ (2004-) (A current website that is related to product design). |
3 | The design process and principles of product and service design |
In order to fully benefit from the lessons, students are expected to read the recommended Lecture notes, Practical applications and Case studies, available in the IMSS. |
• Trott P., (2005) Innovation Management and New Product Development (3rd ed) FT Prentice Hall, Harlow • Von Stamm B., (2003) Managing Innovation, Design and Creativity, John Wiley, Chichester • Jordan P W, (latest edition), |
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Designing pleasurable products: an introduction to the new human factors, Taylor & Francis, London • Baxter M, (latest edition), Product design: practical methods for the systematic development of new products, Stanley Thornes, UK |
|||
4 | Patents, trademarks and intellectual property |
In order to fully benefit from the lessons, students are expected to read the recommended Lecture notes, Practical applications and Case studies, available in the IMSS. |
• Trott P., (2005) Innovation Management and New Product Development (3rd ed) FT Prentice Hall, Harlow • Von Stamm B., (2003) Managing Innovation, Design and Creativity, John Wiley, Chichester • Jolly A., (latest edition) From Idea to Profit, Kogan Page London |
5 | Innovation and global trends |
In order to fully benefit from the lessons, students are expected to read the recommended Lecture notes, Practical applications and Case studies, available in the IMSS. |
• Trott P., (2005) Innovation Management and New Product Development (3rd ed) FT Prentice Hall, Harlow • Von Stamm B., (2003) Managing Innovation, Design and Creativity, John Wiley, Chichester • Kelley T, (latest edition), The art of innovation, Harper Collins Business, London • Bidault F., Despres C. and Butler, C. (latest edition) Leveraged Innovation: Unlocking the innovation potential of strategic supply. Basingstoke: Macmillan |
6 | Consumerism and commoditisation of products and services |
In order to fully benefit from the lessons, students are expected to read the recommended Lecture notes, Practical applications and Case studies, available in the IMSS. |
• Trott P., (2005) Innovation Management and New Product Development (3rd ed) FT Prentice Hall, Harlow • Von Stamm B., (2003) Managing Innovation, Design and Creativity, John Wiley, Chichester • Jolly A., (latest edition) From |
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Idea to Profit, Kogan Page London • Dussauge, P. and Garette, B. (latest edition) Cooperative Strategy: Competing successfully through strategic alliances. Chichester : Wiley • Bidault F., Despres C. and Butler, C. (latest edition) Leveraged Innovation: Unlocking the innovation potential of strategic supply. Basingstoke: Macmillan |
The module will be contextualised depending on the need of the cohort.
* Students must read the articles and other material given out during the module.
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4.1 Attendance Requirements
Attending all your classes/online activities and webinars is very important and one of the best ways to
help you succeed in this module. Research has found a clear correlation between student attendance
and overall performance. In accordance with the Student Charter, you are expected to arrive on time and
take an active part in all your timetabled webinar and other online activities. For further details contact
Joanna Shear at [email protected].
London School of Marketing will closely monitor the attendance of all students. Continued absence can
result in various consequences including the termination of your registration as you will be considered to
have withdrawn from your studies.
International students who are non-EEA nationals and in possession of entry clearance/leave to remain
as a student (student visa) are required to be in regular attendance at London School of Marketing.
Failure to do so is considered to be a breach of national immigration regulations. London School of
Marketing, like all British Universities, is statutorily obliged to inform the UK Border Agency of the Home
Office of significant unauthorised absences by any student visa holders.
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5. Assessment
Part | Type of Assessment |
Learning Outcomes |
% Weighting & Fine Grade (FG) or Pass/fail (PF) |
Word Limit | Submission Method | Submission Dates |
Key Contact Person |
1 2 |
Draft | 1-4 | N/A | Two sides of A4 |
Submission to the tutor via the IMSS>Module Assessment> Current Assessments>Draft Submissions |
Please refer to the timetable on the IMSS and follow correspondenc e for deadlines and any possible revisions. |
Tutor |
3 | Task 2 | 1-3 | 25% | 1000 word reflective commentary |
LSM Submission Website http://www.lsmsubmissions.co m |
Tutor |
Task 1 | 1-4 | 75% | 2000 word report |
LSM Submission Website http://www.lsmsubmissions.co m |
Tutor |
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The Assessment for this module is an individual 2,000 word report (75%) and a 1000 word reflective
commentary (25%).
The module will be assessed by individual assignment. The assignment is given below.
Context:
You are required to select a contemporary consumer, industrial or commercial product or service that for
one reason or another inspires you to critique within the context of this module. Explain why this choice has
influenced you.
TASK 1: (2,000 words / 75%)
Carry out a written critique of the way in which characteristics of the chosen innovative product or service
has altered over time in order to suit the changing needs of the market by taking account of the following:
• The benefits and value derived by the clients or customers or recipients
• The uniqueness of its design elements – shape, colour, design, imagination, relevance and
usefulness
• Its brand appeal in relation to competitors in contemporary markets
Task 2: (1000 words / 25%)
Write a critical reflective essay on your journey of discovery through the module, set within the context of
the learning outcomes. In particular, describe how the course challenged your thinking, brought to you new
and interesting ideas and concepts, or, presented approaches to the topic with which you may have
disagreed.
Assessment Criteria and Marking Standards
You should demonstrate that you have shown the relevance of your arguments to the module learning
outcomes:
• Combined design, innovation, management and organisation practice and theory
• Shown evidence of critical and reflective analysis
• Used a variety of management literature using the Harvard system
The following provides a guide to how the assignment should be structured:
Introduction:
• Is there a clear introduction that the context of the situation that is to be analysed?
• Is there a clear statement of the problem/objective of the assignment?
Synthesis and use of literature:
• Have you used the literature to explore the topic and as evidence to support the points you make?
• Have you integrated the literature?
• You are expected to show your knowledge and understanding of the literature by using the
literature to argue a case in support of your point of view. Be sure to use your own words to present
ideas you have obtained from the literature and to cite your sources.
• The descriptive retelling of source material alone is insufficient.
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Analysis:
• Have you moved beyond simple description?
• Have you drawn insights and conclusions which address the assignment purpose?
• Is there a review/reference made to relevant literature and its appropriate use?
• Is there critical evaluation?
• Are discussions and arguments coherent?
• Have you demonstrated skills in applying theory into practice?
• Analysis does not come by just describing ‘things’ and listing the views of the various writers. Instead
you must breakdown the various arguments. You must look for the strengths and weakness in each
argument.
Conclusions:
• Are your conclusions logical in the context of your assignment?
• What are the main points to be made in your conclusion?
• Are your conclusions evidenced based and built upon rigorous analysis?
• What lessons can be learnt from the conclusions?
Literacy:
• Have you checked structure, spelling, punctuation, grammar, language and sentence and paragraph
formation?
• Good paragraphs will contain transitional sentences which clearly state how you move from one theme
to the next.
• One/few sentences do not normally make a paragraph.
A final check:
If someone was to read your assignment could they:
• Tell you what the question is you are attempting to answer?
• Explain what they saw as your major points and conclusions?
• Be persuaded by the evidence you present and the line of reasoning you offered to support your
conclusions?
Note: You may find it useful to discuss your approach and framework with the module tutor
before starting your assignment
Assessment breakdown | ||||
Part | Type of assessment |
Word or time limit | Submission method | |
1 | *Draft | Two page draft | IMSS | TBA |
2 | Final submission | Complete 3000 word Assignment |
LSM Submission website http://www.lsmsubmissions.com |
TBA |
Submission dates |
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*Requirements of Draft: You are required to provide a TWO PAGE summary of your task one and two in
order to provide you with suggestions for improvement before the final submission.
• Task One – Summarise the benefits and value derived by the customer from the selected
innovative product / service, uniqueness of its design elements and brand appeal in relation to
competitors.
• Task Two – Summarise the journey of discovery through the module, learning outcomes and
challenges faced.
Part 1 – Assignment
Mark | Learning Outcome |
|
1. 2,000 word report | 75% | 1,2,3,4 |
2. 1,000 word reflective piece | 25% | 1,2,3 |
3. | ||
4. | ||
5. | ||
TOTAL MARKS | 100% |
Learning activity: | Lectures |
Hours: | 12 |
Learning outcome(s): 1-3 | |
Detail: Learning activity: |
1 hour lecture and 1 hour seminar each week Other Teacher Managed Learning |
Hours: | 12 |
Learning outcome(s): 1-3 | |
Detail: | 1 hour lecture and 1 hour seminar each week |
Learning activity: | Other Student Managed Learning |
Hours: | 126 |
Learning outcome(s): |
1-3 |
Detail: | 126 hrs comprising directed work on a week-by-week basis outlined in the student module guide. |
Assessment details
In order to pass this module, students are required to achieve an overall mark of 40%.In addition, students
are required to: (a) achieve the qualifying mark for each element of fine grade assessment as specified
below (b) pass any pass/fail elements.
Assessment number: | 010 |
Code: | MOD001223 |
Method: | Coursework |
Details: | Assignment : 3000 words |
Learning outcomes: | 1-3 |
Percentage weighting: | 100 |
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Fine grade or pass/fail: | Fine Grade |
Qualifying mark: | 30 |
All coursework assignments and other forms of assessment must be submitted by the published deadline
which is detailed above. It is your responsibility to know when work is due to be submitted – ignorance of
the deadline date will not be accepted as a reason for late or non-submission.
Any late work will NOT be accepted and a mark of zero will be awarded for the assessment task in
question.
You are requested to keep a copy of your work.
5.1 Submitting via Turnitin®UK
You are required to submit your written assignments online via Turnitin. You must put YOUR Student
ID number (SID) as the submission title (details below).
You will be enrolled automatically to a Turnitin class: The Originality Report Class to which you can submit
multiple drafts for originality checking. You should follow the detailed instructions provided on the IMSS.
When you submit your paper, remember to:
a) Keep Default |
b) Enter your first and last name(s) |
c) Enter your SID as the submission title: VERY |
SID
d) Browse to search for your
assignment file
f) or cancel
e) Upload
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Plagiarism Requirement:
Prior to final submission the assignment must be submitted to the electronic plagiarism checking
software (i.e. Turnitin);
Turnitin.com uses the Originality Check tool to compile the Originality Report, which contains detailed information about the number and the use of each primary source in the submitted document. This is done through the Similarity Index, which is a percentage of words in the paper that match all the primary sources to all words in the document. The Similarity Index also shows a copy of the student paper with primary sources. Each primary source is given a colour and number. The text within the student’s paper, which corresponds to a primary source, will be highlighted in that respective colour and attached with its respective number. The percentage of each primary source refers to a percentage of words in the entire paper that match the source. |
HOW TO VIEW YOUR FEEDBACK
Click on the class that you wish to view and then you will see the assignments for the module
listed. Click the blue view button to open up the document viewer. A new window will open and you
will see your feedback on the right-hand side of the screen.
Click on the View button
POINTS TO NOTE
1. All work submitted MUST be entitled by your Student ID number.
2. The Originality Report is automatically generated by Turnitin on submitting work. A paper copy
of the originality report is not required.
3. The Originality Report will not be used to make assessment decisions unless concerns
arise as to poor academic practice, plagiarism, or collusion. The report may then be
considered as part of the normal investigatory procedures undertaken by the academic
team and the Director of Studies (again, please see Section 10 of the Assessment
Regulations).
4. Re-sits and extensions are also to be submitted via Turnitin. New Turnitin classes will be
created for re-sits.
5. Full details as on submitting to Turnitin, the Originality Report, and a FAQs list, can be
located on the module VLE.
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All assignments must be submitted by the published deadline. It is your responsibility to know
when work is due to be submitted – ignorance of the deadline date will not be accepted as a
reason for late or non- submission.
5.2 Submitting your work
All student work which contributes to the eventual outcome of the module (i.e. if it determines whether
you will pass or fail the module and counts towards the mark you achieve for the module) is submitted to
London School of Marketing Submission Website. Academic staff CANNOT accept work directly
from you.
Any late work will NOT be accepted and a mark of zero will be awarded for the assessment task in
question.
You are requested to keep a copy of your work.
5.3 Marking Rubric and Feedback
The rubric, shown in Section 7.1 Specific Marking Criteria, will be used to mark your work.
Feedback
You are entitled to written feedback on your performance for all your assessed work. For all assessment
tasks which are not examinations, this is provided by a member of academic staff through Grademark at
Cambridge and Chelmsford. At other locations and Associate Colleges, this is provided through the
completion of the assignment coversheet on which your mark and feedback will relate to the
achievement of the module’s intended learning outcomes and the assessment criteria you were given for
the task when it was first issued.
Examination scripts are retained by Anglia Ruskin and are not returned to students. However, you are
entitled to feedback on your performance in an examination and may request a meeting with the Module
Leader or Tutor to see your examination script and to discuss your performance.
Anglia Ruskin is committed to providing you with feedback on all assessed work within 20 working days
of the submission deadline or the date of an examination. This is extended to 30 days for feedback for a
Major Project module (please note that working days excludes those days when LS is officially closed;
e.g. between Christmas and New Year). Personal tutors will offer to read feedback from several
modules and help you to address any common themes that may be emerging.
On occasion, you will receive feedback and marks for work that you completed in the earlier stages of
the module. We provide you with this feedback as part of the learning experience and to help you
prepare for other assessment tasks that you have still to complete. It is important to note that, in these
cases, the marks for these pieces of work are unconfirmed. This means that, potentially, marks can
change, in either direction!
Marks for modules and individual pieces of work become confirmed on the Dates for the Official
Publication of Results which can be checked at www.anglia.ac.uk/results.
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5.4 Re-Assessment (resit)
If you are unsuccessful with the 1st attempt of your assessment, you must complete a re-assessment.
As indicated in Section 6.2.7. of the Senate Code of Practice, this is a NEW assessment, you CANNOT
re-work the assessment explained in this section. The re-assessment information is given in Appendix
1.
6. How is My Work Marked?
After you have submitted your work or you have completed an examination, Anglia Ruskin undertakes a
series of activities to assure that our marking processes are comparable with those employed at other
universities in the UK and that your work has been marked fairly, honestly and consistently. These
include:
• Anonymous marking – your name is not attached to your work so, at the point of marking, the
lecturer does not know whose work he/she is considering. When you undertake an assessment task
where your identity is known (e.g. a presentation or Major Project), it is marked by more than one
lecturer (known as double marking)
• Internal moderation – a sample of all work for each assessment task in each module is moderated
by other Anglia Ruskin staff to check the standards and consistency of the marking
• External moderation – a sample of student work for all modules is moderated by external
examiners – experienced academic staff from other universities (and sometimes practitioners who
represent relevant professions) – who scrutinise your work and provide Anglia Ruskin academic staff
with feedback, advice and assurance that the marking of your work is comparable to that in other UK
universities. Many of Anglia Ruskin’s staff act as external examiners at other universities.
• Departmental Assessment Panel (DAP) – performance by all students on all modules is discussed
and approved at the appropriate DAPs which are attended by all relevant Module Leaders and
external examiners. Anglia Ruskin has over 25 DAPs to cover all the different subjects we teach.
This module falls within the remit of the Economics, International Business and Operations
Management DAP.
The following external examiners are appointed to this DAP and will oversee the assessment of this
and other modules within the DAP’s remit:
ECONOMICS, INTERNATIONAL BUSINESS AND OPERATIONS MANAGEMENT
External Examiner’s Name | Academic Institution | Position or Employer |
Colin Allen | University of Greenwich | Director of Student Experience |
Janet Astley | York St John University | Senior Lecturer in HRM |
Brian Kriefman | Regent’s College London | Head of Department, Accounting, Finance & Economics |
Prof Phil Megicks | Plymouth Business School | Professor of Marketing and Strategy Executive Head of School of Management/Associate Dean Research |
Chris Miller | University of South Wales | Principal Lecturer |
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The above list is correct at the time of publication. However, external examiners are appointed at
various points throughout the year. An up-to-date list of external examiners is available to students and
staff at www.anglia.ac.uk/eeinfo.
Anglia Ruskin’s marking process is represented in the flowchart below:
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Anglia Ruskin’s marking process is represented in the flowchart below:
Student submits
work / sits
examination
Work collated and passed to
Module Leader
Work is marked by Module
Leader and Module Tutor(s)1. All
marks collated by Module Leader
for ALL locations2
Internal moderation samples
selected. Moderation undertaken
by a second academic3
Unconfirmed marks and feedback
to students within 20 working
days (30 working days for Major
Projects)
External moderation samples
selected and moderated by
External Examiners4
Marks submitted to DAP5 for consideration and approval Any issues? Confirmed marks issued to students via e-Vision YES NO NO |
DAP4 Stage External Moderation Stage Internal Moderation Stage Marking Stage |
Marks Approved by DAP5 and
forwarded to Awards Board
Any issues?
Students receive
initial (unconfirmed)
feedback
YES
Flowchart of Anglia Ruskin’s Marking Processes
1 All work is marked anonymously or double marked where identity of the student is known (e.g.in a presentation)
2 The internal (and external) moderation process compares work from all locations where the module is delivered
(e.g.Cambridge, Chelmsford, Peterborough, Malaysia, India, Trinidad etc.)
3 The sample for the internal moderation process comprises a minimum of eight pieces of work or 10% (whichever
is the greater) for each marker and covers the full range of marks
4 Only modules at levels 5, 6 and 7 are subject to external moderation (unless required for separate reasons). The
sample for the external moderation process comprises a minimum of eight pieces of work or 10% (whichever is
the greater) for the entire module and covers the full range of marks
5 DAP: Departmental Assessment Panel – Anglia Ruskin has over 25 different DAPs to reflect our subject coverage
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7. Assessment Criteria and Marking Standards
7.1 Specific Assessment Criteria and Marking Rubric (weightings in brackets)
A++ = 90-100 | A+ = 80-89% | A = 70-79% | B = 60-69% | C = 50-59% | D = 40-49% | F = 30-39% | F- = 20-29% | F— = 10 -19% | F—- = 0-9% | Score |
Organisation and (0.4) development |
An exceptionally well structured essay that includes an introduction, very strong argument, counter-argument and conclusion. Highly focused on the topic and a critical approach is fully adopted. |
An outstanding structure that is well focused and considered. It includes an introduction, strong argument, counter argument and conclusion. Highly focused and a critical approach is adopted. |
An excellent structure that is clear and succinct. It includes an introduction, argument, counter argument and conclusion. Focused on the topic and a critical approach is largely adopted. |
A very good structure includes an introduction, main body and conclusion. Strong evidence of an argument and counter-argument. Mainly focused on the key issues. A little descriptive in places. |
The structure includes the main elements of an essay, including an introduction, main body and conclusion. However, some elements are rather brief. Descriptive in places. |
There is some evidence of the required structure e.g. Introduction, main body and conclusion. Little evidence of an argument being formed. Mainly descriptive. |
The structure does not follow a typical essay structure, several elements are missing. Too descriptive, with little or no evidence of analysis. |
Little evidence of the required essay structure. Likely that the wrong format has been used Poor structure. A descriptive piece of work. |
Inadequate evidence of an essay structure, very poorly structured, reads like a narrative. |
No evidence of an essay structure. Does not focus on the topic, reads like a narrative |
Score | ||||||||||
Content (0.3) | Exceptional content and evidence of information base exploring and analysing the Marketing design and innovation and its theory with extraordinary originality and autonomy. Work may be considered for publication within Anglia Ruskin University |
An outstanding content base analysing Marketing design and innovation and its theory. A wide range of case examples. |
An excellent content base analysing the Marketing design and innovation and its theory. An excellent range of case examples. |
A good knowledge base of the Marketing design and innovation and its theory that supports analysis. A good range of case examples. |
A satisfactory knowledge base of the Marketing design and innovation and theory that supports analysis. . A satisfactory range of case examples. |
A basic knowledge base of the Marketing design and innovation with some evidence of theoretical content. A fair range of case examples. |
A limited knowledge of the Marketing design and innovation with little evidence of theoretical content. A limited number of case examples. |
Little evidence of content relating to the Marketing design and innovation. Difficulty in understanding the subject. A dearth of case examples. |
Inadequate evidence of the Marketing design and innovation and theory. Little, if any case examples. |
No evidence relevant content to the Marketing design and innovation and theory. No case examples. |
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Score | ||||||||||
Research (0.2) |
An exceptionally well researched essay that draws on a large number and a wide range of sources |
An outstanding range of sources demonstrating very strong evidence of research. |
An excellent range of sources demonstrating strong evidence of research. |
A very good range of sources demonstrating solid evidence of research. |
A satisfactory range of sources. In addition, a reasonable number are used. |
A basic range of sources, limited in number and likely to be largely web based. |
A limited number of sources, a poor range are included in the references. |
Little in the way of sources. A poor range and poor evidence of research. |
Inadequate sources. Poor evidence of research. |
No evidence of sources. |
Score | ||||||||||
Presentation (0.1) | An exceptional level of presentation. All words spelt correctly, no grammatical errors, Harvard Referencing System (HRS) adopted throughout. |
An outstanding level of presentation. The majority of words are spelt correctly, minimal grammatical errors. The HRS is well applied. |
An excellent level of presentation. Most words are spelt correctly. A few grammatical errors. HRS mainly employed. |
A very good level of presentation, tables and diagrams are labelled, some evidence of grammatical and typographical errors.. |
A satisfactory level of presentation, although some problems with grammatical and typographical errors. |
A basic level of presentation. Minimal graphics and several grammatical and typographical errors. HRS partially applied. |
A fair level of presentation. Although evidence of errors throughout. |
A poor level of presentation. A number of errors throughout the essay. Little in the way of attention to detail. HRS not applied. |
A very poor level of presentation, HRS not applied a large number of errors throughout. |
An exceptionally poor level of presentation, problems with formatting, no HRS, difficult to understand in places. |
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Module Guide
7.2 University Generic Assessment Criteria (TBC)
MARKING CRITERIA:
The REPORT will be assessed according to the following criteria:
Marks
The degree to which the concepts have been explained and
Understood 30%
The clarity of application 25%
The reasoning behind the evaluation 30%
The presentation and structure of report 15%
Furthermore, the criteria used to assess the reflective essay are:
The inclusion of course generated ideas, concepts and applications The provision of critical personal insights The degree of overall coherent reasoning The readability, style, presentation and structure |
30% 25% 20% 25% |
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Module Guide
ANGLIA RUSKIN UNIVERSITY GENERIC ASSESSMENT CRITERIA AND MARKING STANDARDS
LEVEL 6
Level 6 is characterised by an expectation of students’ increasing autonomy in relation to their study and developing skill sets. Students are expected to demonstrate problem solving skills, both theoretical and practical. This is supported by an understanding of appropriate theory; creativity of expression and thought based in individual judgement; and the ability to seek out, invoke, analyse and evaluate competing theories or methods of working in a critically constructive and open manner. Output is articulate, coherent and skilled in the appropriate medium, with some students producing original or innovative work in their specialism. |
||||
Mark Bands | Outcome | Generic Learning Outcomes (GLOs) (Academic Regulations, Section 2) | ||
Knowledge & Understanding | Intellectual (thinking), Practical, Affective and Transferable Skills |
|||
Characteristics of Student Achievement by Marking Band | 90-100% | Achieves module outcome(s) related to GLO at this level |
Exceptional information base exploring and analysing the discipline, its theory and ethical issues with extraordinary originality and autonomy. Work may be considered for publication within Anglia Ruskin University |
Exceptional management of learning resources, with a higher degree of autonomy/exploration that clearly exceeds the assessment brief. Exceptional structure/accurate expression. Demonstrates intellectual originality and imagination. Exceptional team/practical/professional skills. Work may be considered for publication within Anglia Ruskin University |
80-89% | Outstanding information base exploring and analysing the discipline, its theory and ethical issues with clear originality and autonomy |
Outstanding management of learning resources, with a degree of autonomy/exploration that clearly exceeds the assessment brief. An exemplar of structured/accurate expression. Demonstrates intellectual originality and imagination. Outstanding team/practical/professional skills |
||
70-79% | Excellent knowledge base that supports analysis, evaluation and problem-solving in theory/practice/ethics of discipline with considerable originality |
Excellent management of learning resources, with degree of autonomy/research that may exceed the assessment brief. Structured and creative expression. Very good academic/ intellectual skills and practical/team/professional/problem solving skills |
||
60-69% | Good knowledge base that supports analysis, evaluation and problem-solving in theory/ practice/ethics of discipline with some originality |
Good management of learning resources, with consistent self-directed research. Structured and accurate expression. Good academic/intellectual skills and team/practical/ professional/problem solving skills |
||
50-59% | Satisfactory knowledge base that supports some analysis, evaluation and problem-solving in theory/practice/ethics of discipline |
Satisfactory management of learning resources. Some autonomy in research but inconsistent. Structured and mainly accurate expression. Acceptable level of academic/ intellectual skills going beyond description at times. Satisfactory team/practical/professional/problem-solving skills |
||
40-49% | A marginal pass in module outcome(s) related to GLO at this level |
Basic knowledge base with some omissions at the level of theoretical/ethical issues. Restricted ability to discuss theory and/or or solve problems in discipline |
Basic use of learning resources with little autonomy. Some difficulties with academic/intellectual skills. Some difficulty with structure/accuracy in expression, but evidence of developing team/practical/professional/problem-solving skills |
|
30-39% | A marginal fail in module outcome(s) related to GLO at this level. Possible compensation. Sat isfies qualifying mark |
Limited knowledge base. Limited understanding of discipline/ethical issues. Difficulty with theory and problem solving in discipline |
Limited use of learning resources. Unable to work autonomously. Little input to teams. Weak academic/ intellectual skills. Still mainly descriptive. General difficulty with structure/accuracy in expression. Practical/professional/ problem-solving skills that are not yet secure |
|
20-29% | Fails to achieve module outcome(s) related to this GLO. Qualifying mark not satisfied. No compensation available |
Little evidence of knowledge base. Little evidence of understanding of discipline/ethical issues. Significant difficulty with theory and problem solving in discipline |
Little evidence of use of learning resources. Unable to work autonomously. Little input to teams. Very weak academic/ intellectual skills. Work significantly descriptive. Significant difficulty with structure/accuracy in expression. Little evidence of practical/professional/problem-solving skills |
|
10-19% | Inadequate knowledge base. Inadequate understanding of discipline/ethical issues. Major difficulty with theory and problem solving in discipline |
Inadequate use of learning resources. Unable to work autonomously. Inadequate input to teams. Extremely weak academic/intellectual skills. Work significantly descriptive. Major difficulty with structure/accuracy in expression. Inadequate practical/professional/ problem-solving skills |
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Module Guide
1-9% | No evidence of knowledge base; no evidence of understanding of discipline/ethical issues. Total inability with theory and problem solving in discipline |
No evidence of use of learning resources. Completely unable to work autonomously. No evidence of input to teams. No evidence of academic/intellectual skills. Work wholly descriptive. Incoherent structure/accuracy and expression. No evidence of practical/professional/ problem solving skills |
0% | Awarded for: (i) non-submission; (ii) dangerous practice and; (iii) in situations where the student fails to address the assignment brief (eg: answers the wrong question) and/or related learning outcomes |
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Module Guide
8. Assessment Offences
As an academic community, we recognise that the principles of truth, honesty and mutual respect are
central to the pursuit of knowledge. Behaviour that undermines those principles weakens the community,
both individually and collectively, and diminishes our values. We are committed to ensuring that every
student and member of staff is made aware of the responsibilities s/he bears in maintaining the highest
standards of academic integrity and how those standards are protected.
You are reminded that any work that you submit must be your own. When you are preparing your work
for submission, it is important that you understand the various academic conventions that you are
expected to follow in order to make sure that you do not leave yourself open to accusations of plagiarism
(e.g. the correct use of referencing, citations, footnotes etc.) and that your work maintains its academic
integrity.
Definitions of Assessment Offences
Plagiarism
Plagiarism is theft and occurs when you present someone else’s work, words, images, ideas, opinions or
discoveries, whether published or not, as your own. It is also when you take the artwork, images or
computer-generated work of others, without properly acknowledging where this is from or you do this
without their permission.
You can commit plagiarism in examinations, but it is most likely to happen in coursework, assignments,
portfolios, essays, dissertations and so on.
Examples of plagiarism include:
• directly copying from written work, physical work, performances, recorded work or images, without
saying where this is from;
• using information from the internet or electronic media (such as DVDs and CDs) which belongs to
someone else, and presenting it as your own;
• rewording someone else’s work, without referencing them; and
• handing in something for assessment which has been produced by another student or person.
It is important that you do not plagiarise – intentionally or unintentionally – because the work of others
and their ideas are their own. There are benefits to producing original ideas in terms of awards, prizes,
qualifications, reputation and so on. To use someone else’s work, words, images, ideas or discoveries is
a form of theft.
Collusion
Collusion is similar to plagiarism as it is an attempt to present another’s work as your own. In plagiarism
the original owner of the work is not aware you are using it, in collusion two or more people may be
involved in trying to produce one piece of work to benefit one individual, or plagiarising another person’s
work.
Examples of collusion include:
• agreeing with others to cheat;
• getting someone else to produce part or all of your work;
• copying the work of another person (with their permission);
• submitting work from essay banks;
• paying someone to produce work for you; and
• allowing another student to copy your own work.
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Module Guide
Many parts of university life need students to work together. Working as a team, as directed by your
tutor, and producing group work is not collusion. Collusion only happens if you produce joint work to
benefit of one or more person and try to deceive another (for example the assessor).
Cheating
Cheating is when someone aims to get unfair advantage over others.
Examples of cheating include:
• taking unauthorised material into the examination room;
• inventing results (including experiments, research, interviews and observations);
• handing your own previously graded work back in;
• getting an examination paper before it is released;
• behaving in a way that means other students perform poorly;
• pretending to be another student; and
• trying to bribe members of staff or examiners.
Help to Avoid Assessment Offences
Most of our students are honest and want to avoid committing assessment offences. We have a variety
of resources, advice and guidance available to help make sure you can develop good academic skills.
We will make sure that we make available consistent statements about what we expect. You will be able
to do tutorials on being honest in your work from the library and other support services and faculties, and
you will be able to test your written work for plagiarism using ‘Turnitin®UK’ (a software package that
detects plagiarism).
You can get advice on how to use honestly the work of others in your own work from the library website
(www.libweb.anglia.ac.uk/referencing/referencing.htm) and your lecturer and personal tutor.
You will be able to use ‘Turnitin®UK’, a special software package which is used to detect plagiarism.
Turnitin®UK will produce a report which clearly shows if passages in your work have been taken from
somewhere else. You may talk about this with your personal tutor to see where you may need to
improve your academic practice. We will not see these formative Turnitin®UK reports as assessment
offences. All students in Cambridge and Chelmsford are also expected to submit their final work through
Turnitin®UK as outlined above.
If you are not sure whether the way you are working meets our requirements, you should talk to your
personal tutor, module tutor or other member of academic staff. They will be able to help you and tell
you about other resources which will help you develop your academic skills.
Procedures for assessment offences
An assessment offence is the general term used to define cases where a student has tried to get unfair
academic advantage in an assessment for himself or herself or another student.
We will fully investigate all cases of suspected assessment offences. If we prove that you have
committed an assessment offence, an appropriate penalty will be imposed which, for the most serious
offences, includes expulsion from Anglia Ruskin. For full details of our assessment offences policy and
procedures, see Section 10 of the Academic Regulations at: www.anglia.ac.uk/academicregs.
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Module Guide
9. Learning Resources
9.1. Library
Library Contacts
Faculty of Arts, Law and Social Sciences
[email protected]
Lord Ashcroft International Business School
[email protected]
Faculty of Health, Social Care and Education
[email protected]
Faculty of Science and Technology
[email protected]
Reading List Template – Anglia Ruskin University Library
Resources | Notes |
Key text Trott P., (2005) Innovation Management and New Product Development (3rd ed) FT Prentice Hall, Harlow Von Stamm B., (2003) Managing Innovation, Design and Creativity, John Wiley, Chichester |
We will draw heavily on these books. Students are advised to purchase a copy of either. |
Books Baxter M, (1999), Product design: practical methods for the systematic development of new products, Stanley Thornes, UK Bidault F., Despres C. and Butler, C. (1998) Leveraged Innovation: Unlocking the innovation potential of strategic supply. Basingstoke: Macmillan Dussauge, P. and Garette, B. (1999) Cooperative Strategy: Competing successfully through strategic alliances. Chichester : Wiley Jordan P W, (2000), Designing pleasurable products: an introduction to the new human factors, Taylor & Francis, London Kelley T, (2001), The art of innovation, Harper Collins Business, London Jerrard R., Hands D., Ingham J., (2002) Design Management Case Studies, Routledge, London Jolly A., (2005) From Idea to Profit, Kogan Page London |
The bibliography is indicative in nature. Reading done before the class will help you to put things in context. You are advised to do so. The list is designed as a resource to help you find relevant material and point you in the right direction. I found these books useful. However, you will have to decide whether to read few books and articles in detail or to scan many books and articles for an overview of the subject. You will also find in the library and from your tutor other relevant references. After all in your professional life you will often have to synthesise large amount of material in a short report. You have to decide for yourself what is relevant to your needs from the material you can find. |
Journals Harvard Business Review European Management Journal Journal of Management Studies |
Available in the Digital Library. |
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Module Guide
Organisational Dynamics Sloan Management Review Management Today Fortune |
|
Specific journal articles Journal articles will be recommended during the sessions. |
|
Websites http://www.imc.co.uk (Institute of Business Consulting) http://www.cim.co.uk/home.aspx (Chartered Institute of Marketing) http://www.isp.org.uk/contacts/talk.html (Institute of Sales Promotion) http://www.asa.org.uk/asasp (Advertising Standards Authority) http://www.designcouncil.org.uk (British Design Council) http://www.ipo.gov.uk (Intellectual Property Office) http://www.betterproductdesign.net/tools/ (A website that is related to product design). |
These are really useful websites for Design and innovation. |
Additional notes on this reading list Link to the University Library catalogue and Digital Library http://libweb.anglia.ac.uk/ Link to Harvard Referencing guide http://libweb.anglia.ac.uk/referencing/harvard.htm |
9.2. Other Resources
The museum of Brands, Packaging & Advertising at 2, Colville Mews, Lonsdale Rd Notting Hill London
provides an interesting array of exhibitions.
(www.museumofbrands.com)
10. Module Evaluation
During the second half of the delivery of this module, you will be asked to complete a module evaluation
questionnaire to help us obtain your views on all aspects of the module.
This is an extremely important process which helps us to continue to improve the delivery of the module
in the future and to respond to issues that you bring to our attention. The module report in section 11 of
this module guide includes a section which comments on the feedback we received from other students
who have studied this module previously.
Your questionnaire response is anonymous.
Please help us to help you and other students at Anglia Ruskin by completing the Module Evaluation
survey. We very much value our students’ views and it is very important to us that you provide feedback
to help us make improvements.
In addition to the Module Evaluation process, you can send any comment on anything related to your
experience at Anglia Ruskin to [email protected] at any time.
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Module Guide
11. Report on Last Delivery of Module
MODULE REPORT FORM |
This form should be completed by module tutors (where there is more than one delivery) and forwarded to Module Leaders who compiles the
results on to one form for use at the Programme Committee and other methods of disseminating feedback to students.
Module Code and Title:
Anglia Ruskin Department:
Location(s) of Delivery:
Academic Year: Semester/Trimester:
Enrolment Numbers (at each location):
Module Leader:
Other Module Tutors:
Student Achievement Provide a brief overview of student achievement on the module as evidenced by the range of marks awarded. A
detailed breakdown of marks will be available at the Departmental Assessment Panel.
Feedback from Students Briefly summarise student responses, including any written comments
Module Leader/Tutor’s Reflection on Delivery of the Module, including Response to Feedback from Students
(including resources if appropriate)
Developments during the current year or planned for next year (if appropriate)
External Examiner’s Comments State whether the external examiner agreed the marks and/or commented on the
module
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Module Guide
Appendix 1: Re-Assessment Information
THIS INFORMATION ONLY APPLIES TO STUDENTS WHO ARE UNSUCCESSFUL IN
THEIR FIRST SUBMISSION DRAFT VERSION – AWAITING EXTERNAL EXAMINER
APPROVAL
Assessment will be confirmed before the re-assessment period
The re-assessment for this module consists of one part:
Part | Type of assessment | Word or time limit |
Submission dates |
010 | Individual assessment | 2,000 words |
TBA |
011 | Reflection | 1,000 words |
TBA |
Part 010 – Assignment (individual essay)
Mark | Learning Outcome |
5 TBA | 75% |
6 | 25% |
7 | |
8 | |
9 | |
TOTAL MARKS | 100% |
Page 29
Module Definition Form (MDF)
Module Code: MOD001223 | Version 1 Date amended 03/08/2009 |
1. Module Title |
Marketing Design Innovation |
2a. Module Leader | 2b. Department | 2c. Faculty |
Jonathan Wilson | Dept of Marketing, Strategy and Enterprise |
Lord Ashcroft International Business School |
3a. Level | 3b. Module Type |
7 | Standard Module |
4a. Credits | 4b. Study Hours |
15 | 150 |
5. Restrictions | |||
Type | Module Code | Module Name | Condition |
Pre requisites: |
None | ||
Co requisites: |
None | ||
Exclusions: | None | ||
Courses to which this module is restricted |
None |
LEARNING, TEACHING AND ASSESSMENT INFORMATION
6a. Module Description |
The module investigates stylistic change in taste, fashion and customer need by examining contemporary issues in marketing, design and innovation, including dependency products and services. Marketing principles of product and service design, functionality and purpose, customer perception, value and branding extend to the consideration of patenting ideas, design registration, trade marking and intellectual property. The module also looks at the influence of marketing communications on demand. The design process is then examined from the customer perspective, involving new product development, life cycle, and the importance of design in enhancing competitiveness. Finally, the module investigates current developments in design and product/service innovation and the introduction of mass customisation in global markets. One of the main focuses for the design of this module has been the further development of relevant employability and professional skills. Such skills are implicit in the learning outcomes. Multiculturalism has been considered during the design of this module and will be considered when the assessment brief is written. |
6b. Outline Content |
1.Marketing |
MDF generated on Thursday 09 January 2014, 00:12:03.15 Page 1 of 3
6b. Outline Content (Continued) |
Customers, consumers, clients and the distinction between want and need, from the perspective of: -Product and service functionality, dependence and performance -Perception, ownership and use -Value and meaning -Branding, brand value and competitive advantage -Marketing communications -Projection of ideas and concepts to target markets 2.Design -The design process that includes study, investigation, research, concept, rough, prototype, test, modify, implement, presentation, modification to final commercialisation -The main principles of product and service design, functionality and purpose, customer perception, value and branding -Patenting ideas, design registration, trade marking and intellectual property 3.Innovation -Diffusion of innovation, style, change and fashion. -Global patterns of market demand and trends, -Consumerism and commoditisation of products and services. -Significance of innovation in the marketing process |
6c. Key Texts/Literature |
Baxter M, (latest edition), Product design: practical methods for the systematic development of new products, Stanley Thornes, UK Bidault F., Despres C. and Butler, C. (latest edition) Leveraged Innovation: Unlocking the innovation potential of strategic supply. Basingstoke: Macmillan Dussauge, P. and Garette, B. (latest edition) Cooperative Strategy: Competing successfully through strategic alliances. Chichester : Wiley Jordan P W, (latest edition), Designing pleasurable products: an introduction to the new human factors, Taylor & Francis, London Kelley T, (latest edition), The art of innovation, Harper Collins Business, London Von Stamm B., (latest edition) Managing Innovation, Design and Creativity, John Wiley, Chichester Jerrard R., Hands D., Ingham J., (latest edition) Design Management Case Studies, Routledge, London Jolly A., (latest edition) From Idea to Profit, Kogan Page London Trott P., (latest edition) Innovation Management and New Product Development, FT Prentice Hall, Harlow http://www.imc.co.uk (Institute of Management Consultancy) http://www.cim.co.uk/cim/index.cfm (Chartered Institute of Marketing) http://www.isp.org.uk/contacts/talk.html (Institute of Public relations) http://www.asa.org.uk/index.asp (Advertising Standards Authority) http://www.designcouncil.org.uk (British Design Council) http://www.patent.gov.uk/patent/howtoapply/libraries.htm (British patent Office) http://www.betterproductdesign.net/tools/ (2004-) (A current website that is related to product design). Last Updated: 03/08/2009 |
6d. Specialist Learning Resources |
None |
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7. Learning Outcomes (threshold standards) | ||
No. | Type | On successful completion of this module the student will be expected to be able to: |
1 | Knowledge and understanding |
Identify and critically evaluate the main characteristics of product and service design and innovation from the marketing perspective; |
2 | Intellectual, practical, affective and transferable skills |
Distinguish between the key characteristics of the design process in the context of stylistic change, fashion and consumer taste, including the nature of design management and the importance of design and innovation in enhancing competitiveness; |
3 | Intellectual, practical, affective and transferable skills |
Critically appraise the importance of patenting ideas, design registration, trade marking and intellectual property on new products and services; |
4 | Intellectual, practical, affective and transferable skills |
Critically examine the impact of current developments in design and product/service diffusion and innovation on mass customisation and marketing communications. |
8a. Module Occurrence to which this MDF Refers | ||||
Year | Occurrence | Period | Location | Mode of Delivery |
2013/4 | ZZF | Template For Face To Face Learning Delivery |
Face to Face |
8b. Learning Activities for the above Module Occurrence | |||
Learning Activities |
Hours | Learning Outcomes |
Details of Duration, frequency and other comments |
Lectures | 12 | 1-4 | 2 hour session combining lecture and seminar each week. |
Other teacher managed learning |
12 | 1-4 | 2 hour session combining lecture and seminar each week. |
Student managed learning |
126 | 1-4 | Reading around the subject, contributing in seminars/group exercises and preparing for the assignments. |
TOTAL 150 |
9. Assessment for the above Module Occurrence | |||||
Assessment No. |
Assessment Method |
Learning Outcomes |
Weighting (%) | Fine Grade or Pass/Fail |
Qualifying Mark (%) |
010 | Coursework | 1-4 | 75 | Fine Grade | 30 |
Details: | Assignment : 2000 words | ||||
011 | Coursework | 1-4 | 25 | Fine Grade | 30 |
Details: | Reflective Essay : 1000 words | ||||
In order to pass this module, students are required to achieve an overall mark of 40%. In addition, students are required to: (a) achieve the qualifying mark for each element of fine grade assessment as specified above (b) pass any pass/fail elements. |
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