This case discusses how a hospital uses pay for performance to improve employee productivity. (For the case, go toHuman Computer Interaction www.cengage.com/management/mathis or visit the instructor companion website.) 1. Discuss how this case illustrates how compensation can be used as a method for improving employee satisfaction and motivation. 2. Identify some of the ways that performance-based pay systems should be developed based on the experiences at Scripps Health.
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