Question 1 (10 marks)
Consider the following requirements, where (c), (d) and (e) are undesirable requirements:
(a) Functional requirement
(b) Non-functional requirement
(c) Design directive
(d) Implementation directive
(e) Platitude
Analyze the NSR and specify FIVE (5) new requirements for the CRM system, each of which falls under ONE (1) of the above classification. Justify your classification.