Question 1

Lean Hin Company is an established local company that manufactures household products in Singapore. While the pandemic has affected business as much as other industries, Lean HiHin’susiness was not growing as much as they would have hoped for. The senior management of Lean Hin has sought advice from some government agencies who have provided them with some proposals to improve their productivity as well as digital strategies to increase innovation in their products and organisation. With the government support, Lean Hin has sent their staff for reskilling and upskill of their staff in the midst of the pandemic so that they will be prepared for new opportunities when the economy has picked up.

After training has completed, Lean Hin’s staff have proposed several new ideas to improve productivity in their organisation as well as new line of innovative products which can grow and attract new sales and customers for Lean Hin. However, to do this, Lean Hin requires to grow their company to include more headcount especially in manufacturing, research and development, and sales and marketing.

The HR team has also undergone upskilling and has recently embraced digitisation in their processes by implementing a human resource information system (HRIS). HRIS has enabled a lot of the administrative processes to be automated especially in payroll and leave management. Lean Hin HR is also incorporating HRIS into their recruitment process which they are hopeful that will enable them to monitor and evaluate the recruitment process so that updates to senior management can be more accurate for better decision-making.

Unfortunately, due to budgetary constraints, the HRIS platform did include a visualisation module for dashboard building. The dashboard has to be manually created for the time being and the HR director is keen to do this well to justify for more budget to improve their HRIS. Thankfully, the relevant data from the HRIS platform was able to retrieve the following information. These data are listed in the tables below.

Table 4 consists of pooled data directly from the HRIS platform regarding number of open positions and the time-to-start. The number of open positions indicates the number of available positions that Lean Hin has yet to fill. The time-to-start indicates the average time between when a candidate accepts an offer to their first day as an employee.