Opportunities and challenges that the chosen organization faces when utilizing digital channels.Human Computer Interaction
The roles that different business functions (e.g. marketing, finance, HR, etc.) have played in the organization’s attempt to deliver a successful digital operation.
Issues surrounding customer privacy and security that the chosen organization may face when engaging in digital business.
Identify and discuss the single biggest challenge their chosen organization faces when doing business digitally;
Provide two recommendations for how the organizations can tackle this challenge moving forward.
