“ If he touches me again, I ’ m going to deck him, ” said Angela Larson, a cocktail server at the Windmere Casino, as she walkedMarketing Research and Data Analysis into Peggy Richards office. “ He ’ s creepy. ” “ He ” was Roger Sheets, corporate vice president of operations for Jennus Casino Management, the operator of the casino, as well as the immediate supervisor of Peggy Richards, the casino ’ s general manager. Angela was a very attractive, single mother of two who had worked at the casino for three years. Her coworkers considered her to be very friendly, and her attendance was excellent. Tom Delaney, the casino ’ s HR manager, had brought Angela to Peggy ’ s office. The day before, Angela had approached Tom regarding Roger ’ s last visit to the casino. Tom had called Peggy to give her a heads – up about the meeting ’ s purpose. According to Angela, this was not the first time Roger had gotten close or brushed up against Angela while talking to her on the casino floor. But during Roger ’ s last visit to the casino, he had put his hand on Angela ’ s back while he asked her about her future career goals and indicated that, if she really wanted to advance, he would be glad to discuss her future career goals, over dinner, away from the casino. This he said as, according to Angela, his hand trailed a good bit lower than her back. “ When I first met Roger, he seemed really nice, and we had really friendly conversations about me, my kids, and my ex. But now, well, I can handle the normal flirting of customers, ” said Angela to Peggy. “ I ’ m pretty touchy – feely myself. You know, patting a customer ’ s arm when I deliver a drink — that kind of thing. I know most of my customers are harmless, and I can deal with the ones who aren ’ t, but this is different. Ms. Richards, you know I really need this job, and I think Roger was implying that if I didn ’ t have dinner with him, well, I don ’ t know for sure. But I do know he needs to keep his hands off my backside! “ I talked to a lawyer friend, who I ’ m dating now, ” Angela continued, “ and he said it ’ s definitely sexual harassment, and that I needed to report it. My lawyer friend said the company needs to fire him or I should sue, and I ’ d win. A lot of money. So I ’ m officially reporting him. ”

Dimension: Employee Protection Review the scenario described in the case study, and then address the following questions: 1. What evidence is there, in this case, of a hostile work environment? 2. What evidence is there, in this case, of quid pro quo harassment? 3. Discuss the specific advantages and disadvantages to Angela Larson if she initiates an EEOC sexual harassment charge (or lawsuit) in this case.

Dimension: Management Response Review the conversation described in the case, and assume that the Windmere Casino has a zero – tolerance harassment policy: 1. What are the most important rights of Angela Larson that must be protected? 2. What are the most important rights of Roger Sheets that must be protected? 3. If you were Peggy Richards, how would you advise Tom Delaney to proceed?

Dimension: Company Protection Assume that you are the CEO of Jennus Casino Management, and Roger Sheets was hired by and reports to you. In your best – case scenario: 1. What would you like to see Peggy Richards and her HR director do next? 2. Assume that, when approached, Roger Sheets denies that the conversations and actions reported by Angela Larson ever took place. Would you instruct your corporate attorneys to defend, at company expense, him and your corporation in any forthcoming legal action brought by Angela Larson? 3. What specific steps would you instruct your corporate – level HR director to take to minimize the chances that a problem such as this wou