SUBJECT – WEL302A
ASSIGNMENT – CASE STUDY WITH REPORT
WORD COUNT – 3000
Case Study of a Client with Complex Needs
INTRODUCTION
The number of people living in the modern world who have a variety of specifc
requirements is quickly expanding. According to Cheung (2013), complex requirements
may be described as various, interconnected issues that call for an all-encompassing
strategy for evaluation and solution. In the case study, I will look at a customer who will
be referred to only by his initials, “John,” and whose requirements have been categorized
as very difcult. John is a male resident in a residential facility in South Australia. He is
25 years old and has never been married. He has a history of being homeless, abusing
substances, and struggling with mental health concerns, and he has been diagnosed
with schizophrenia. In the case study, I will cover the challenges posed by John’s
extensive requirements as well as the methods used in creating a complete case plan
adapted to meet his requirements.
BACKGROUND
A foundation in John’s social history as well as his family history was essential to
understand the intricacies of John’s needs and to develop a treatment strategy that is
tailored to his circumstance. This was necessary to devise a treatment strategy that is
suitable to John’s specifc circumstances. John’s history included a signifcant amount of
time spent being homeless, misusing narcotics, and battling issues related to his mental
health. It had been three years since he had been homeless, and during that time he
had been in and out of several treatment institutions as well as shelters. He had been
homeless for three years. The fact that he had a past arrest record that included charges
of disorderly conduct and public drunkenness is what led to his being referred to this
institution. John was found to have a problem with drug abuse when he was evaluated at
a rehabilitation centre, where it was determined that he had a problem with abusing
alcohol, marijuana, and several other illicit substances. In addition to this, he revealed
that he regularly suffered emotions of worry and sadness and that he found it difcult to
maintain his relationships with his family and friends. He also battled to keep his
connections with his co-workers intact. The fact that he was unable to fnd or hold work
that was lucrative added another element of difculty to his needs since it meant that he
had no access to any money resources.
Because John’s needs are so complex, any evaluation and subsequent action must
adopt a holistic point of view. It is vital to respond to each of John’s requests on an
individual basis if one is to be successful in resolving the underlying issues. For instance,
therapies to address his challenges with drug abuse and mental health must be coupled
with interventions to address his challenges with fnancial resources and homelessness.
This is because he is experiencing all three of these challenges simultaneously. A
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comprehensive case plan was developed to meet all of John’s needs and to provide him
with the support he needs to improve the overall quality of his life. This was done
because this was the primary objective of the case. This strategy was developed with
John’s assistance in mind.
The predicament in which John fnds himself serves as an indication of how vital it is to
appreciate the complexity of an individual’s needs and to design a case strategy that is
customized to the individual’s specifc set of circumstances. This is shown by the fact
that John is in the current situation. In addition to this, it highlights how important it is to
take a comprehensive approach to the evaluation as well as the intervention procedures.
To offer the necessary assistance and resources for a person to improve their overall
quality of life, it is essential to have a full case plan that covers an individual’s mental
health concerns, drug addiction issues, fnancial resources, and homelessness issues.
ISSUES
A comprehensive technique of evaluation and intervention is needed
since John’s needs are so complicated. Before creating an effective
approach for his case, a thorough evaluation of his needs must be
conducted. This entails assessing his level of financial resources as well
as his physical, mental, and social well-being (Cheung, 2013).
John’s physical health is seriously in jeopardy due to his history of drug
abuse and his schizophrenia diagnosis. The National Institute on Drug
Abuse (2021) asserts that drug abuse may have a significant impact on
a person’s physical health since it can lead to both short- and long-term
issues with physical and mental well-being. John struggles to establish
and maintain connections as well as locate and hold onto a job because
of his schizophrenia (Cheung, 2013). Concerns concerning John’s
mental health are among the most important ones that this raises.
John struggles to get the supports he needs, such as assistance with his
mental health and assistance obtaining housing, because of his
homelessness. Another reason to be concerned about John’s social
well-being is this. Homelessness may significantly harm one’s mental
health by causing emotions of loneliness, isolation, and sadness,
according to studies from the National Coalition for the Homeless
(2021). John’s lack of financial means is also a major source of worry
since he is unable to get the funds required to pay for the services he
requires.
If one wishes to be successful in creating a treatment plan for John, it is
essential to address all of his needs at once. This means putting into
action a comprehensive diagnostic and intervention approach that
considers his financial resources as well as his physical, mental, and
social health (Cheung, 2013). The results of this evaluation will be used
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to identify the best course of action. It’s also crucial to come up with a
treatment plan for him that takes into consideration the unique needs
and preferences he has as a person. This entails creating a
personalised treatment plan that considers his financial capabilities as
well as his requirements about his physical, mental, and social states of
health.
John’s care plan needs to prioritise increasing his access to a range of
services, such as those that assist with housing and mental health
treatment. This may be done by connecting him with neighbourhood
resources such as programmes that provide financial help, supportive
housing organisations, and mental health support groups. John must
also be placed under the care of a primary care physician for him to get
the required medical treatment.
Finally, John’s case plan has to include strategies for addressing his
issues with drug abuse. This involves arranging for him to take part in
inpatient treatment, detoxification, and counselling for drug abuse. John
must also get the help and resources need to help him keep his sobriety,
in addition to everything else.
John’s treatment plan must be customised to fit his unique needs and
preferences. This entails assessing his level of financial resources as
well as his physical, mental, and social well-being. John needs to relate
to the community services that are accessible as well as giving support
and resources that will help him stay clean. John’s case plan may be
modified to match his specific needs and preferences by integrating a
holistic approach into the assessment and intervention procedures,
allowing his development towards a greater level of general health and
well-being.
CASE PLAN
The plan for John’s case was an all-encompassing strategy that
addressed all his many problems in a way that considered their linked
nature. This strategy was devised just for him. It was customised to
meet his specific needs and comprised a variety of therapies that were
planned to specifically address each of his many different requirements.
For instance, some of the treatments that were utilised to address his
mental health concerns were individual therapy, group therapy, and the
administration of his medication. This was done to address his
challenges. John was able to have specialised therapy that was tailored
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to his needs as a result of this, and he benefited much from this
opportunity. Counselling both one-on-one and in groups, as well as
monitoring of his medications, were included among the several tactics
employed to manage his drug abuse. These were some of the many
ways that his substance abuse was addressed. Because of this, John
was in a position to get treatment for the challenges he had as a result
of his drug abuse, and as a consequence of this treatment, he was
provided with the resources he needed to stay clean. In addition,
therapies such as job search assistance, training in life skills, and
financial planning were used to address his available financial
resources. John was able to learn the skills he need as a result of this,
and as a result, he was able to take charge of his money and obtain
productive work. Finally, to address the issue of his homelessness,
several different interventions were put into place. These interventions
included providing support with housing applications, providing financial
assistance for housing, and referring him to community services.
Because of this, John was in a position to acquire the housing and
resources essential to getting started on the process of building a more
dependable life. In general, the case plan that was developed for John
was comprehensive, and it was tailored to meet the specific
requirements that he had. As a direct consequence of this, the tactic in
question was the one that proved to be the most effective in catering to
his varied requirements.
Despite the all-encompassing nature of the case plan that was
developed for John, there are still problems that need to be addressed
to ensure that the plan is capable of effectively satisfying the multiple
criteria that he has. This is the only way to ensure that the plan can fulfil
all of John’s needs. The need to do continuous monitoring and analysis
of the strategy is one of the issues that must be addressed. This may
entail doing frequent assessments of the progress that John is making,
as well as collecting feedback from John and any other relevant
stakeholders. In addition to this, there is a need for more research that is
more in-depth on the effectiveness of the treatments that are included in
the plan. This category may include studies that investigate the impact
of the treatments on John’s mental health, drug abuse, financial
resources, and housing situation. In conclusion, it is necessary to devote
a bigger amount of resources to the execution of the plan to meet the
requirements. This could need increased funding for the residential
facility, as well as additional personnel and programmes, to assist clients
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with complicated requirements such as John and those who are similar
to him.
As a result, it has been determined that John has complicated needs,
which demand an all-encompassing strategy for both the evaluation and
the response. For John, a case plan was developed that was
individualised to match his specific needs and included a variety of
therapeutic approaches. This plan also included a few various sorts of
treatments. After taking into consideration several different approaches,
it was determined that the case plan that had been developed for John
was the one that was the most appropriate for the circumstance.
EVALUATION OF OTHER APPROACHES
The case strategy that was produced for John ended up being the
technique that was the most suitable for the situation. This was due to
the fact that it was adapted to John’s unique requirements and that it
satisfied all of his complex standards. As a direct result of this, the
approach in question was the one that was the most appropriate.
Because of the individualised nature of John’s therapy, he was able to
get the highest quality of care possible. This was made possible by the
treatment plan’s capacity to accommodate all of John’s specific
requirements in order to provide him with the most beneficial outcomes.
Individual therapy, group therapy, and medication management were
some of the forms of treatment that were inclin into the plan in order to
assist in resolving the issues that he was experiencing with his mental
health. In addition to that, it requires treatments to address his addiction
to drugs, such as individual and group therapy, in addition to the supply
of his prescriptions to treat his illness. This is in addition to the fact that it
involves the administration of his meds. Additionally, the plan contained
interventions to address his financial resources, such as aid with job
searching and training in life skills. These were both components of the
strategy. Both of these were aspects of the strategy that was taken.
These included practical skills such as making a budget and being
organised. In conclusion, the plan incorporates strategies to address the
problem of his homelessness. These strategies include aiding him with
housing applications, providing him with financial assistance for housing,
and exposing him to community services.
The case strategy that had been prepared for John was shown to be
suitable by examining a range of techniques that might be executed to
fulfil the complexities of John’s needs. This served to show that the
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strategy that had been designed for John was appropriate. Traditional
methods of mental health treatment, traditional ways of treating drug
addiction, and traditional methods of housing aid were unable to
effectively meet all of John’s needs because each technique
concentrated on a single problem and was not personalised to John’s
individual requirements. As a result, traditional methods of mental health
treatment, traditional methods of treating drug abuse, and traditional
means of housing support all failed to adequately meet all of John’s
needs. Because of this, it was difficult for these strategies to
satisfactorily satisfy any of John’s requirements. Because John’s
treatment plan was individualised to address his specific requirements,
he was able to get the highest quality of care that was legally
permissible. This was made feasible as a result of the fact that John’s
strategy was able to satisfy all of the requirements that were specific to
him.
PROGRAM DEVELOPMENT
However, despite the fact that the case plan that was developed for
John was successful in addressing the complexity of his requirements,
there are still certain areas in which the programme would need
additional honing. For example, John has trouble maintaining contacts
and is short on financial resources. He also struggles to make ends
meet. In order for John to effectively handle these difficulties, he may
need additional support in the form of assistance with creating and
maintaining relationships, as well as assistance with budgeting and
money management. John could benefit from this assistance as well. In
addition, if John had access to aid in finding and maintaining a
productive employment, he may benefit by taking use of such
assistance. Last but not least, John stands to benefit from an increase in
his access to community resources such as housing and employment
aid.
CONCLUSION
John is a person who has a history of having a variety of needs and who
has struggled to get access to the required help and resources to
enhance his life. He has a history of being a person who has
complicated requirements. John has struggled to acquire the resources
necessary to make his life more enjoyable but has been unsuccessful
thus far. To recap, John is an independent person who may be
considered on his own. In order to fulfil all of his criteria, a case strategy
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was designed that was tailor-made to his one-of-a-kind requirements.
This was done in order to generate the best possible results. This was
done in order for us to satisfy all of his requirements and demands. This
strategy includes interventions to address his issues with mental health,
problems connected to drug addiction, problems related to financial
resources, and problems associated with his being homeless. Because
of the use of an all-encompassing approach that was applied throughout
the assessment and intervention stages, the case strategy was able to
be adapted to John’s particular requirements in a manner that was both
efficient and effective. As a direct result of this, he has been given
access to the resources and assistance he needs in order to accomplish
the overriding objective of improving the standard of his life. It is of the
utmost significance to identify the relevance of understanding the
complexity of an individual’s demands and to devise a strategy that is
suited to the particulars of that individual’s predicament. It is also of the
utmost importance to design a solution that is suited to the particulars of
that individual’s condition. It is also of the highest worth to design a plan
that is personalised to the specifics of an individual’s situation, and this
should be done as much as possible. If one is successful in achieving
this goal, they will have a greater chance of ensuring that the person
receiving care gets the most exhaustive and productive treatment that is
possible for their disease.
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Quigley, A. (2017). Mental health. Greenhaven Press.
Engdahl, S. (2010). Mental health. Greenhaven Press/Gale Cengage
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Lucas, D. S. (2017). The Impact of Federal Homelessness Funding on
Homelessness. Southern Economic Journal, 84(2), 548–576.
https://doi.org/10.1002/soej.12231
Keene, J. (2008). Clients with Complex Needs. John Wiley & Sons.
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Suzanne Smith Blancett, & Flarey, D. L. (1996). Case studies in nursing
case management: health care delivery in a world of managed care.
Aspen Publishers.
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