ONLINE REQUEST TRANSPORTATION AND MANAGEMENT SERVICE

 

 

Abolacion, Rey John M.

Alvaran, John Jorell P.

Ampania, Faye L.

Cortel, Jonas P.

 

Chapter 1

Introduction

Chapter 1 is consist of seven parts: (1) Background of the study, (2) Statement of the Problem, (3) Objectives of the Study, (4) Conceptual Framework, (5) Definition of Terms, (6) Purpose and Description, (7) Scope and Limitation.

Part One, Background of the Study, presents the rationale for choosing the problem upon which the study is anchored.

Part Two, Statement of the Problem, state the general and the specific problems that the system hopes to answer.

Part Three, Objectives of the Study, describes what research aims and objectives are.

Part Four, Conceptual Framework, presents the overall structure of the study.

Part Five, Definition of Terms, presents the conceptual and operation meanings of the important terms used in the study.

Part Six, Purpose and Description, state the purpose of the research and is to describe what the study will do, and defines the direction, reason or goals for the research being conducted.

Part Seven, Scope and Limitation, describes the scope and limitations of the study in terms of respondents.

 

Background of the study

            Transportation request forms are used to request transport services. Whether you run a shuttle service, taxicab company, or limousine rental, our free Transportation Request Forms are designed to help your company keep better track of clients. Transportation management systems play a central role in supply chains, affecting every part of the process from planning and procurement to logistics and lifecycle management. The broad and deep visibility afforded by a powerful system leads to more efficient transportation planning and execution, which results in higher customer satisfaction. That, in turn, leads to more sales, helping businesses grow. With such a dynamic global trade environment that we live and transact in, it is important to have a system that will allow you to successfully navigate complicated processes around trade policies and compliance.

Online transportation services are already well-known and well accepted in developed countries such as USA and Europe countries. In Indonesia, this type of service is now getting popular and many international companies were already started to expand their market in Indonesia. However, what is exactly online transportation service? Some studies use the term ride sharing to define online transportation services. It is called ride sharing due to the cars/vehicle used is owned by individual (private cars) which is then ‘shared’ with other (the customer) when delivering the services (Wallsten, 2015). Watanabe et al. (2016) explained that ride sharing is an on-demand services connecting passengers and vehicle owners (drivers) in real time using mobile technology. Online transportation service or ride sharing is now becoming a common means for people to fulfill their commuting needs.

Online transportation service is a part of m-commerce, customers or users can put order of products or services through internet without using PC (personal computer) (Clarke III, 2001). As the technology of mobile phone is getting more advanced, more people are using m-commerce and consequently more commercial services are provided by business people. Mobile commerce is attractive due to its unique characteristics. Clarke and Flaherty (2003) defines three characteristics of m-commerce which are ubiquity, convenience, localization and personalization. Xiaojun et al. (2004) add one more characteristic, which is accessibility, due to its power to be accessed anywhere, anytime. These characteristics apply to online transportation service as well which is one of varieties of m-commerce products. With its uniqueness, it is important to study the quality of service of online transportation.

 

//  ambulance transport

 

Statement of the Problem

The researchers found out that the MDRRMO has no existing system for scheduling of request, dispatch and tracking of ambulance.

First, the employee of MDRRMO found it hard to schedule the request of an ambulance to be dispatch when accidents occur.

// problem/ cause// effect///

Second, the request is received via verbal most of the time that can cause delay in dispatching of ambulance.

Third, the employee of the MDRRMO can’t easily locate the ambulance that they dispatch.

 

 

 

Objectives of the Study

            This proposal’s primary objective is to create an Online Request for Transportation and Management Service. Specifically, it aims to:

Develop a request via online to manage service and be accumulated in fastest and accurate way.

create a system that automatically generates the

 

 

Conceptual Framework

INPUT

OUTPUT

PROCESS

 

 

 

-Identified Problems. -Data Gathering through interview, assessment and observation. -Related Literature as contribution to the system.

-Request of ambulance and Booking of Ambulance for Dialysis checkup. -Check availability of ambulance. -Tracking of ambulance location.

ONLINE REQUEST TRANSPORTATION AND MANAGEMENT SERVICE

           

           

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Definition of Terms

 

In this part of the study, the researchers give definitions to the terms in order to bring uniformity of ideas and to ensure clarity and understanding of the study; the following terms were conceptually and operationally defined.

Management. the coordination and administration of tasks to achieve a goal. Such administration activities include setting the organization’s strategy and coordinating the efforts of staff to accomplish these objectives through the application of available resources.(indeed.com)

In this study, “management refers to the

Online. refers to a user, computer, or another device connecting to a network, the Internet, or another computer that allows communication with others.(computerhope.com).

In this study, “online” refers to the transactions of the users using devices that are connected to the internet to access the website.

Request. refers to the act of asking for something to be given or done, especially as a favor or courtesy; solicitation or petition.(dictionary.com).

In this study, “request” refers to the inquiry of a transportation vehicle.

 

Responder. a person (such as a police officer or an emergency medical technicians) who is among those responsible for going immediately to the scene of an accident or emergency to provide assistance.

In this study, “responder” refers to the member of the rescue team, Emergency Medical Technicians, and Bureau of Fire Protection.

Service. refers to activity that is essentially characterized by the provision of a technical or intellectual service.(insee.fr)

In this study, “service” refers to the assistance provided to the requester.

Transportation. refers to the movement of people, animals and goods from one place to the other. The movement can be done through different modes of transport such as air, land, sea, cable, pipeline and space transport.(saloodo.com)

In this study, “transportation” refers to vehicles like water trucks, ambulances, rescue vehicles, and  rescue boats.

 

Purpose and Description

The main purpose of this study is to develop a system that could manage the online request transportation and management service. The system is designed to improve the online request transportation and management service of MDRRMO to have an efficient use of resources and improve online request transportation.

The present system of the MDRRMO, where the researchers conducted their study will be applied as reference for the implementation of the proposed Online Request Transportation and Management Service.

The proposed system is significant for it will benefit the target community of the researchers, thus, the study will serve as basis in online request of people as well as the MDRRMO on the efficacy of Online Request Transportation and Management Service.  Moreover, the result of this study will be a source of references for further study of future researchers.

 

Scope and Limitation

            The study highlights are purpose for a better performance of a system to helps the office of MDRRMO identifying the request and dispatching of the ambulance. This system can track the ambulance if there is an available ambulance to be requested. The practice identifies and responds to trends to ensure there’s always enough ambulance to fulfill the request of the residence of Lambunao.

 

 

 

 

 

 

 

 

Chapter 2

Review of Related Literature

 

Chapter 2 includes five (3) parts: (1) Review of Foreign or Local Literature, (2) Review of Foreign or Local Systems, (3) Justification of the Present Project.

Part One, Review of Foreign or Local Literature, presents the cited literature/s that the researchers came across, in which it can add knowledge for them to serve as basis in developing their proposed system.

Part Two, Review of Foreign or Local System, presents the cited system/s that the researchers came across, in which they draw some ideas of their proposed system.

Part Three, Justification of the Present Project (Synthesis), describes the justification of the researchers on their proposed system.

 

 

 

 

Review of Foreign or Local Literature

The overall objective of a literature review is to provide historical background to key concept and to provide a strong argument that guides the research problem. This section aims at creating a good system that supports the current study by reviewing a number or related previous studies that have dealt with online request transportation and management service.

Transportation request means a request for transportation services submitted to the operator in accordance with the booking manual. Transportation planning provides integrated solutions by balancing policy, investments, technology, and land use. This aim to support long- term growth and strategic accessibility. Successful transport planning analyzes community needs, travel patterns, and demographics before developing plans.

Importance of Online Request Transportation.

 

 

Review of Foreign or Local System

Related Systems is a part of a system documentation wherein, the researchers cite system/s they came across in which they draw some ideas of their proposed system. These are some of the systems related to the study.

Effect of the Online Transportation against Conventional Transportation and User of Transportation Services in Semarang Poncol Railway Station, Indonesia (Legal and Economic Perspective). One of the most effective and efficient public transport is the Ojek. Ojek or ojeg is an informal public transportation in Indonesia in the form of motorcycles. Called informal because its existence is not recognized by the government and there is no permission to operate it. Passengers are usually only one person. Ojek is widely used by residents in big cities because of its advantages with other transport, which is faster and can pass through the jam in the city. Usually a Ojek is available at a busy junction, or in the entrance to a residential area. Laws are not legally specified in Undang-Undang Nomor 22 Tahun 2009 tentang Lalu Lintas dan Angkutan Jalan, this Rules is expected to help organize and coordinate public transport and motorists on the road to be more orderly.  This public transportation act as the carrier of people and / or goods to facilitate the community in doing their activities. Discussion on the development of the legal aspects of transportation cannot be separated from the effectiveness of the transport law itself. The more rapid technology of the era, making a lot of people use it to innovate, one of which is the use of Internet technology in the field of transportation. Indonesia has an online motorcycle service that allows prospective passengers not to come to an ojek base. Ojek online it booming began in 2014 because of easy access and cheap tariff given for

Using GPS-based technology to determine the tariff rather than the conventional motorcycle taxi that fix rates that are not in accordance with the distance traveled. The presence of ojek online is certainly triggered the reaction from various walks of life who rely on life with ojek service, the reaction will eventually lead to business conflicts between motorcycles conventional with ojek online.

The research method used in this research is the sociological juridical approach. The sociological juridical approach is to identify and conceptualize law as a real and functional social entity in the real life system. The sociological juridical approach is to emphasize research that aims to gain legal knowledge empirically by plunging directly into the object of knowing the positive and negative impacts of the emergence of online transport of conventional transportation at Semarang Poncol Station. The statute approach is conducted by reviewing all laws or regulations related to legal issues to be investigated, ie research contained in Law No. 22 of 2009 on traffic and road transport (Undang-Undang Nomor 22 Tahun 2009 tentang Lalu Lintas dan Angkutan Jalan).

 

 

 

 

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