Learners
Assessment Guide
SITXHRM004
Recruit, select and
induct staff
Assessment 1 2022
SITXHRM004 Recruit, select and induct staff RTO No: 21595 | CRICOS Code: 02634E
SITXHRM004 Recruit, select and induct staff – Assessment 1
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Assessment Coversheet
Name:
Student ID:
Email Address:
Class:
Unit name:
Unit Code:
Assignment name:
Student Declaration
I declare that –
a. The evidence I have submitted for assessment is my own work, and
b. The evidence I have submitted for assessment has not been shared with other
students, and I have taken all reasonable precautions to ensure that my work cannot
be accessed by other students that may seek to submit my work as their own, and
c. All of the sources of information used to prepare my work have been, or may be
accurately cited, and
d. I retain a copy of all my original for my own records, or for resubmission if required by
Academia Australia, and
e. I have read and understood Academia Australia’s policy regarding plagiarism, and I
accept the right of Academia Australia to investigate suspected plagiarism, and to act
in accordance with the policy and procedure I have read.
Student Signature:
Date of Submission: / /
SITXHRM004 Recruit, select and induct staff RTO No: 21595 | CRICOS Code: 02634E
SITXHRM004 Recruit, select and induct staff – Assessment 1
©Copyright Academia International 2022
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Version 5 Approved by: CM
Assessment Information
• You must achieve a satisfactory outcome for each of the required criteria of this assessment
to be deemed satisfactory for this assessment. You must achieve a satisfactory result for the
assessments for this unit of competency to achieve a competent result for the unit. If one or
more of the assessment results are not satisfactory, you will be Not Yet Competent for this
unit.
• You may follow the Assessment Appeals process in the Student Handbook
(www.academia21.com) if you are not satisfied with:
o the assessment result; or
o the way an assessment was carried out by your trainer; or
o the conditions or structure of the assessment
The student handbook has the steps for reassessment if you receive a Not Yet Competent mark and
do not want to appeal.
Reasonable adjustment for assessment
Where students have highlighted Language, Literacy and Numeracy issues reasonable adjustment to
the assessment can be made. Should you receive a ‘Not Yet Competent’ or ‘Resubmit’ result for the
assessment you will be given the opportunity to re-submit your assessment work with any
amendments requested by your trainer.
The adjustment may include actions such as:
• Student demonstrating knowledge through verbal discussion to identify correct answers
• Student demonstrating knowledge through applied skills
• Allowing additional time relating to disability
• Through consultation amending assessment timeframes
• Assistance in the form of the training location to allow easier access
• Accessing relevant equipment or aids to assist the student
• Adjustments to the assessment methods to cater for any special needs (without effecting the
integrity of the outcome)
If a student requests or is identified as requiring reasonable adjustment to the training and
assessment process a detailed training and assessment plan including timetables, notes regarding
the required adjustments, and any related communications regarding the adjustments must be
maintained in the students file.
The RTO Manager must review and authorise any request for ‘reasonable adjustment’ to ensure that
any adjustments and resulting outcomes are not affecting the integrity of the training and assessment
process.
Location of and completion timeframes for assessment
The location of the assessment will depend upon the nature of the assessment. Direct observation of
student’s skills will be assessed in class at Academia, the timeframes for these assessments will be
related to the scheduled times of the practical classes. Other assessments such as; role plays, in
class activities, presentations and knowledge questions will be conducting in the classroom. The
timeframes and due dates for these assessments, as well as any reports, projects or research
assignments, are documented in the stage outlines. Stage outlines are handed out at the beginning of
each term.
SITXHRM004 Recruit, select and induct staff RTO No: 21595 | CRICOS Code: 02634E
SITXHRM004 Recruit, select and induct staff – Assessment 1
©Copyright Academia International 2022
Page 3 of 4
Version 5 Approved by: CM
Assessment 1 – In class activity
This activity will require you to demonstrate your ability to develop a job specifications and selection criteria for
recruitment, conduct fair and legal interviews and make staff selections based on agreed criteria. You should
imagine that the business you are hiring for is one that you would really like to own in the future. The process
you will go through is just as it would be in the Industry.
Scenario: As the Manager of your hospitality business you have been noticing that lunch time business has been
increasing in the last few weeks. However, the current numbers of staff are not sufficient to provide high quality service
as customers are waiting too long for service when ordering and the kitchen is taking too long for their meals to be
prepared and served.
Currently 10 staff members are employed by the Café. The roles of the current staff are:
Head Chef, full-time |
Sous Chef, full-time |
Cook, casual |
Kitchenhand, full time |
Front of house supervisor, full-time x 2 |
Waiter x 2 full-time |
Waiter x 2 casual |
Q1. You are to simulate an analysis and identify short-term recruitment needs based on the monitoring of service and
efficiency levels in your workplace and decide on which positions you may need to recruit new staff. Simulate that you
are communicating with each team member and trying to identify the reasons why the issues are occurring (are they
understaffed, need training, need new team members etc), discuss this in a group and reflect on your own professional
experiences. Identify potential reasons why each staff member is underperforming.
Team member | Areas of underperformance | Potential reasons for the underperformance. |
Head Chef | ||
Sous Chef | ||
Cook, casual | ||
Kitchenhand | ||
Front of house supervisor, full time 1 |
||
Front of house supervisor, full time 2 |
||
Waiter 1 full time |
SITXHRM004 Recruit, select and induct staff RTO No: 21595 | CRICOS Code: 02634E
SITXHRM004 Recruit, select and induct staff – Assessment 1
©Copyright Academia International 2022
Page 4 of 4
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Waiter 2 full time |
Waiter 1 casual |
Waiter 2 casual |
Q2. Create an Organisational Chart below for the business as it is currently for the 10-job staff and highlight where the
required staff members you will recruit would fit into the chart.
Q3. You have a budget allocation that will allow you to hire two more staff members to assist your team. Create job
description for each role you intend to recruit for. This must include duties and responsibilities and the required criteria to
be selected for the role (you will be shown examples of job descriptions in class and you should follow a similar structure.
You must make sure the description is specific to your business and the required staff member). The selection criteria you
produce at this stage will help you as a basis for your Interview sheet which you will develop in Assessment 4.
Position | Description of duties (job description) |
Essential skills and training to be successful in the role (selection criteria) |
1. | ||
2. |
Q5. To be complaint with legislation it is a business’s responsibility to accommodate and applicants with special needs
when organising interviews and access. Explain why you may use the following in assisting your applicants in their
interview:
Assistive technology |
Interpreters |
Teleconference/video conference |
Electronic presentations/visual information instead of written information. |
Special interview techniques for those with disabilities |
SITXHRM004 Recruit, select and induct staff RTO No: 21595 | CRICOS Code: 02634E
SITXHRM004 Recruit, select and induct staff – Assessment 1
©Copyright Academia International 2022
Page 5 of 4
Version 5 Approved by: CM
Marking Criteria
Student is satisfactory for this assessment task: Yes Not Yet
/ /
Trainer’s Signature Date
Not Attempted | Not Satisfactory | Satisfactory | Excellent | Comments |
0 | 1 | 2 | 3 | |
SITXHRM004 Recruit, Select and Induct Staff | ||||
Analyse and identify short-term recruitment needs based on the monitoring of service and efficiency levels in your workplace, identify areas and reasons for underperformance |
||||
Organisational chart developed including all members of staff clearly and correctly (min 10) |
||||
Job description for two identified roles, skills, and selection criteria | ||||
Explanation of adjustments to assist applicants with special needs | ||||
Total Marks out of 40 |
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