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Student Name |
Student Number |
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Unit Code/s & Name/s |
ICTICT517 Match ICT needs with the strategic direction of the organisation | |||
| Cluster Name If applicable |
N/A | |||
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Assessment Name |
AT2- Review and plan a new ICT System |
Assessment Task No. |
2 of 2 | |
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Assessment Due Date |
Week 12 |
Date submitted |
/ / | |
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Assessor Name |
Mark O’Reilly | |||
| Student Declaration: I declare that this assessment is my own work. Any ideas and comments made by other people have been acknowledged as references. I understand that if this statement is found to be false, it will be regarded as misconduct and will be subject to disciplinary action as outlined in the TAFE Queensland Student Rules. I understand that by emailing or submitting this assessment electronically, I agree to this Declaration in lieu of a written signature. | ||||
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Student Signature |
Date |
/ / | ||
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Instructions to Student |
This assessment requires you to submit a portfolio of tasks. The portfolio assesses skills and knowledge required to ensure that information technology services meet current and future internal operational enterprise requirements. Part 1 – Evaluate current strategic plan and propose changes Part 2 – Evaluate effect of changes Part 3 – Plan implementation of changes Provide all your answers in a word document and save it as ICTICT517_AT2_PE_<Your Name> and upload it to connect drop box along with the Action plan
Materials to be supplied: Assessors to provide: Uptown IT client brief Computer with Internet access Project scheduling software such as MS Project or Project Libre.
Work, Health and Safety: When working with or on computers, ensure that following all WHS guidelines and standards when working with computers. If using physical machines, ensure that you wear closed-in shoes when moving them around and working with them. Details of location – TAFE will provide simulated work environment in the classroom all practical activities should be completed in the classroom with teacher/tutor assistance; however, it is possible to complete these tasks on a home virtual network using a freeware/shareware product such as Oracle Virtual Box/VMWare. Time restrictions – this is a portfolio assessment designed to take place over 10 weeks. The student is expected to attend in class for 6 hours per week (this includes theory sessions) and should be able to commit up to 3 hours per week in their own time. Level of assistance permitted – teachers and tutors should be available in class, and accessible by email for students working from home. Staff cannot directly show students answers but guide them to where to go to complete tasks individually. Students with disability will receiver reasonable adjustments. If you are unable to attend assessment you must notify your teacher before the assessment and supply a doctor’s certificate and approval from the team manager for extension. Reasonable adjustments will be made for students as and when appropriate, after consultation with the Disability and Counselling team. Extra time may be given for Language literacy and numeracy (LLN) or extenuating circumstances – you must see your teacher prior to assessment regarding this.
Assessment Criteria: To achieve a satisfactory result, your assessor will be looking for your ability to demonstrate the following key skills/tasks/knowledge to an acceptable industry standard: Analyse strategic direction, policies and proceesures of an organisation Analyse, compare and contrast current and desired conditions of an organisation. Analyse, compare and contrast current and future ICT systems Evalusate the impact of proposed changes to organisations ICT systems Design an action plan to implement proposed changes of the organisation. |
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Submission details |
Insert your details on page 1 and sign the Student Declaration. Include this form with your submission. Due Date: Session 16 Naming Convention: ICTICT517_AT2_PE_<Student Name> ICTICT517_AT2_Action plan_<student name> Evidence required to be submitted: Submission – Connect Upload the completed word document to Assessment 1 drop box in Connect TAFE Queensland Learning Management System: Username; 9 digit student number For Password: Reset password go to: https://passwordreset.tafeqld.edu.au/default.aspx> |
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Instructions to Assessor |
Specifications of assessment –There are 6 major activities that all must be completed correctly to achieve a satisfactory result for this assessment. Students will be able to resubmit their work a second time if they are not successful on the first attempt. Equipment or material requirements – Computer with access to internet Word processing software Project scheduling software such as MS project or Project Libre. Details of location – TAFE will provide simulated work environment in the classroom. the practical activities should be completed in the classroom with teacher/tutor assistance; however, it is possible to complete these tasks on a home virtual network using a freeware/shareware product such as Oracle Virtual Box/VMWare Time restrictions – this is a portfolio assessment designed to take place over 10 weeks. The student is expected to attend in class for 2 hours per week (this includes theory sessions), and also should be able to commit up to 3 hours per week in their own time. Level of assistance permitted – teachers and tutors should be available in class, and accessible by email for students working from home. Staff cannot directly show students answers but guide them to where to go to complete tasks individually. Students with disability will receive reasonable adjustments. WHS requirements – all workplace health and safety legislation and policy should apply to the practical activities Interactions – teamwork skills are essential in the IT industry therefore you should work in teams to consult and collaborate on the practical activities. However, each student is to complete the tasks below individually and will be required to show their work (unless indicated). Contingencies – reasonable adjustments can be made for students who require variations to assessment conditions.
Work Health and Safety: A work health and safety check of the assessment environment is to be conducted prior to the assessment and any hazards addressed appropriately.
A site where ICT needs and strategic directions of the organisation are coordinated Detailed information relating to a strategic organisation plan, objectives, and direction Organisational policies and procedures relating to the implementation of ICT changes Individual superior in the organisation Information on current ICT systems and practices in the organisation including operating systems, hardware, and security Access to a computer with internet, applicable charting software and word processing software
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Note to Student |
An overview of all Assessment Tasks relevant to this unit is located in the Unit Study Guide. |
You work for Uptown IT as a junior system analyst, Uptown IT provide various IT services in greater Brisbane. As a junior system analyst, you are required to read the client brief from Caroline’s Classroom Robots, analyse their current situation and propose a desired ICT system considering their business goals and resource availabilities.
You have been met with the client previously, and asked a range of questions. You will require a further meeting to ensure your understanding of your client’s new IT requirements, including:
current strategic planning
objectives and direction
organisational policies and
current system hardware and software
Part 1: Evaluate current strategic plan and propose changes
The project requires you to analyse and evaluate the strategic planning to determine the potential business gaps, improvements and opportunities. Your results will be provided in the form of a report.
Analyse the strategic planning requirements in accordance with information previously requested. Create a list of (minimum 5) questions for the sections that have not fully requested and/or understood from your initial meeting, including policies and proceedures that you consider require further clarification to be correctly interpreted. These questions will be answered by the client during a further meeting.
Attend a second client meeting (with your teacher) . Make sure that you are prepared for the meeting. Meeting preparation includes:
Having read and analysed the previous information gleamed from the client.
Having created a list of questions to guide the conversation, including questions related to policies, procedures and practices and may be relevant for this project.
Discuss improvement opportunities and possible proposed changes
Create gap analysis evaluating and comparing current state and desired state and determine ICT gap. Desired state of the ICT system must align with your client’s policies and procedures. Include proposed operating systems, hardware and security improvements.
Write an email to authorised personal of your client, documenting:
Gaps and proposed changes (gap analysis from 1.3).
Improvement opportunities from 1.2.
Suggest 3 current and emerging systems and product trends and directions that will be beneficial for business.
Part 2: Evaluate effect of changes
Considering the desired state in gap analysis in part 1, create an evaluation table to analyse the impact of the proposed changes including:
2.1 Evaluate difficulty level of implementing proposed changes.
2.2 Prioritise proposed changes, refine opportunities and assist in scheduling implementation.
2.3 Identify strategic objective of organisation for each proposed change.
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Evaluation – Impact of Proposed Changes |
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PROPOSED CHANGES |
OBJECTIVES (2.3) |
PRIORITY (2.2) |
DIFFICULTY LEVEL (2.1) |
2.4 Email the evaluation table to your supervisor in Uptown IT for improvement feedback.
Part 3 Plan implementation of changes
3.1 Using gap analysis you have proposed in part 1 and considering impact evaluation in part 2 develop an action plan to implement proposed changes including (Use Microsoft Project (or equivalent project management software) to complete the action plan):
Prioritise schedule consistent with organisational policies and proceedures.
Method or strategy.
Timeframe or target.
Organisational policies and procedures check.
Standards (if required).
3.2 Write an email to your supervisor in Uptown IT providing the action plan and requesting feedback and approval
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