In your viewpoints, in today’s management philosophy, suppose you are to set up a company and identify the appropriate management system that you think will work for the company for the mechanical and electrical building maintenance service industry.
What do you understand about system theory, and list the steps that you think are most appropriate for a company’s production department or procurement department?
Suppose you are an operation manager of a restaurant, and you notice that the service level has been dropping, the boss told you to provide the management of a change process that will bring service level standards. In your opinion, list the action plan to improve the service level standard.