ASSESSMENT INFORMATION FOR LEARNERS

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ICTTEN615
Manage Network Traffic
ASSESSMENT
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ICTTEN615 – Manage Network Traffic Version 1
ICT60220 Advanced Diploma of Information Technology

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ICTTEN615 – Manage Network Traffic Version 1
ICT60220 Advanced Diploma of Information Technology
ASSESSMENT INFORMATION FOR
LEARNERS
Throughout your training we are committed to your learning by providing a training
and assessment framework that ensures the knowledge gained through training is
translated into practical on the job improvements.
You are going to be assessed for:
Your skills and knowledge using written and observation activities that apply
to the workplace.
Your ability to apply your learning.
Your ability to recognise common principles and actively use these on the job.
All of your assessment and training is provided as a positive learning tool. Your assessor
will guide your learning and provide feedback on your responses to the assessment
materials until you have been deemed competent in this unit.
How you will be assessed
The process we follow is known as competency-based assessment. This means that
evidence of your current skills and knowledge will be measured against national
standards of best practice, not against the learning you have undertaken either recently
or in the past. Some of the assessment will be concerned with how you apply your skills
and knowledge in the workplace, and some in the training room as required by each
unit.
The assessment tasks have been designed to enable you to demonstrate the
requirements of the performance criteria and knowledge in this unit to successfully
demonstrate competency at the required standard.
Your assessor will ensure that you are ready for assessment and will explain the
assessment process. Your assessment tasks will outline the evidence to be collected and
how it will be collected, for example; a written activity, case study, or demonstration and
observation.

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The assessor will also have determined if you have any special needs to be considered
during assessment. Changes can be made to the way assessment is undertaken to
account for special needs and this is called making Reasonable Adjustment.
What happens if your result is ‘Not Yet Competent’ for one or more
assessment tasks?
Our assessment process is designed to answer the question “has the desired learning
outcome been achieved yet?” If the answer is “Not yet”, then we work with you to see
how we can get there.
In the case that one or more of your assessments has been marked ‘NYC’, your trainer
will provide you with the necessary feedback and guidance, in order for you to resubmit
your responses.
What if you disagree on the assessment outcome?
You can appeal against a decision made in regards to your assessment. An appeal should only
be made if you have been assessed as ‘Not Yet Competent’ against a specific unit and you feel
you have sufficient grounds to believe that you are entitled to be assessed as competent. You
must be able to adequately demonstrate that you have the skills and experience to be able to
meet the requirements of units you are appealing the assessment of.
Your trainer will outline the appeals process, which is available to the learner. You can request a
form to make an appeal and submit it to your trainer, the course coordinator, or the
administration officer. The RTO will examine the appeal and you will be advised of the outcome
within 14 days. Any additional information you wish to provide may be attached to the appeal
form.
What if I believe I am already competent before training?
If you believe you already have the knowledge and skills to be able to demonstrate
competence in this unit, speak with your trainer, as you may be able to apply for
Recognition of Prior Learning (RPL).
Assessor Responsibilities
Assessors need to be aware of their responsibilities and carry them out appropriately.
To do this they need to:
Ensure that participants are assessed fairly based on the outcome of the
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language, literacy and numeracy review completed at enrolment.
Ensure that all documentation is signed by the learner, trainer, workplace
supervisor and assessor when units and certificates are complete, to ensure
that there is no follow-up required from an administration perspective.
Ensure that their own qualifications are current.
When required, request the manager or supervisor to determine that the
learner is ‘satisfactorily’ demonstrating the requirements for each unit.
‘Satisfactorily’ means consistently meeting the standard expected from an
experienced operator.
When required, ensure supervisors and learners sign off on third party
assessment forms or third party report.
Follow the recommendations from moderation and validation meetings.
How should I format my assessments?
Your assessments should be typed in an 11 or 12 size font for ease of reading. You must
include a footer on each page with the learner name, unit code and date. Your
assessment needs to be submitted as a hardcopy or electronic copy as requested by
your trainer.
How long should my answers be?
The length of your answers will be guided by the description in each assessment, for
example:

TypeofAnswer AnswerGuidelines
ShortAnswer 4typedlines=50words,or
5linesofhandwrittentext
LongAnswer 8typedlines=100words,or
10linesofhandwrittentext=
1
3
of afoolscap page

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BriefReport 500words=1pagetypedreport,or
50linesofhandwrittentext=1
1
2
foolscaphandwrittenpages
MidReport 1,000words=2pagetypedreport
100linesofhandwrittentext=3foolscaphandwrittenpages
LongReport 2,000words=4pagetypedreport
200linesofhandwrittentext =6foolscaphandwrittenpages

How should I reference the sources of information I use in my
assessments?
Include a reference list at the end of your work on a separate page. You should reference
the sources you have used in your assessments in the Harvard Style. For example:
Website Name – Page or Document Name, Retrieved insert the date. Webpage
link.
For a book: Author surname, author initial Year of publication, Title of book,
Publisher, City, State.

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ASSESSMENT GUIDE
The following table shows you how to achieve a satisfactory result against the criteria
for each type of assessment task. The following is a list of general assessment methods
that can be used in assessing a unit of competency. Check your assessment tasks to
identify the ones used in this unit of competency.

AssessmentMethod SatisfactoryResult Non-SatisfactoryResult
YouwillreceiveanoverallresultofCompetentorNotYetCompetentforthis unit. The
assessmentprocessismadeupofanumberofassessmentmethods.Youarerequiredto
achieveasatisfactoryresultineachofthesetobedeemedcompetentoverall.Your
assessmentmayincludethefollowingassessmenttypes.
Questions Allquestions answered
correctly
Incorrect answersforone
ormorequestions
Answersaddressthe
question in full; referring
toappropriatesources
fromyourworkbook
and/orworkplace
Answersdonotaddress
thequestion in full. Does
not referto appropriate or
correctsources.
Third Party Report Supervisorormanager
observes work
performanceandconfirms
thatyouconsistentlymeet
thestandardsexpected
fromanexperienced
operator
Couldnotdemonstrate
consistency. Could not
demonstratetheabilityto
achieve the required
standard
WrittenActivity Theassessorwillmarkthe
activity against the
detailed
guidelines/instructions
Doesnotfollow
guidelines/instructions
Attachmentsifrequested
areattached
Requestedsupplementary
itemsarenotattached
Allrequirementsofthe
written activityare
addressed/covered.
Response does not
addresstherequirements
infull;ismissinga
responseforoneormore
areas.

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Responsesmustreferto
appropriatesourcesfrom
your workbookand/or
workplace
Oneormore of the
requirementsare
answeredincorrectly.
Doesnotrefertoorutilise
appropriateorcorrect
sourcesofinformation
Observation/Demonstration Allelements,criteria,
knowledgeand
performanceevidenceare
demonstratedatthe
appropriateAQFlevel
Couldnotdemonstrate
elements,criteria,
knowledgeand
performanceevidenceat
theappropriateAQFlevel
CaseStudy Allcomprehension
questions answered
correctly;demonstrating
an application of
knowledgeofthetopic
case study.
Lackofdemonstrated
comprehensionofthe
knowledgerequiredto
completethecasestudy
questions correctly. One
ormorequestionsare
answeredincorrectly.
Answersaddressthe
question in full; referring
toappropriatesources
fromyourworkbook
and/orworkplace
Answersdo not address
thequestion in full;donot
refertoappropriate
sources.
Practical Activity Alltasksinthepractical
activitymustbecompleted
andevidenceof
completionmustbe
providedto your
trainer/assessor.
Alltaskshavebeen
completedaccurately and
evidence provided for
each stated task.
Tasks have notbeen
completedeffectivelyand
evidenceofcompletion
has notbeen provided.
Attachmentsifrequested
areattached
Requestedsupplementary
itemsarenotattached

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ASSESSMENT COVER SHEET

AssessmentCoverSheet
Learner’sname:
Assessors
Name:
Date
Submitted:
Thefollowingquestionsaretobecompletedbytheassessor:
IstheLearner readyforassessment? Yes No
Hastheassessmentprocessbeenexplained? Yes No
DoestheLearner understandwhich evidence isto be
collected and how?
Yes No
HavetheLearner’srightsandtheappealsystembeenfully
explained?
Yes No
Haveyoudiscussedanyspecialneedstobeconsidered
duringassessment?
Yes No
Thefollowingdocumentsmustbecompletedandattached:
o KnowledgeTestQuestions,WrittenActivityand
Checklist
Thelearnerwillcompletethewrittenactivityprovidedto
thembytheassessor.The
WrittenActivityChecklist will be
completedbytheassessor.
S NYS
o PracticalActivityChecklist
Thelearner willdemonstratearangeofskillsandthe
assessorwill observewhereappropriatetotheunit. The
PracticalActivityChecklist willbecompletedbythe
assessor.
S NYS
Learner Declaration
I agree to undertakeassessmentintheknowledgethatinformationgatheredwillonly
beusedforprofessionaldevelopmentpurposesandcanonlybeaccessedbytheRTO

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I declare that:
o ThematerialIhavesubmittedismyownwork
o I havekeptacopyofallrelevantnotesandreferencematerialthatIusedinthe
productionofmywork
o I havegivenreferencesforallsourcesofinformationthatarenotmyown,
includingthewords,ideasandimagesofothers
Learner
Signature:
Date:
ResultandFeedback
Feedbackto Learner:
Overall Outcome oCompetent oNot yet
Competent
Assessor
Signature:
Date:

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TASK 1 – KNOWLEDGE TEST
QUESTIONS AND WRITTEN ACTIVITY
Your task is to write the answers to each of the following questions.
Question 1: Explain what do you understand by the term customer service policies and
service level agreement. Answer within 100 – 150 words.
Question 2: Explain any two network management principles. Answer within 50 – 100
words.
Question 3. Answer the following:
A.) How does network traffic blocking works? Answer within 50 -100 words.
B.) How does network congestion occur, and what are its effects? Answer within30 – 50
words.
C.) What is the role of dimensioning in networking? Answer within 50 – 100 words.
Question 4: Explain the term traffic engineering used in networking. Answer within 50 –
80 words.
Question 5: Provide brief information about traffic patterns used in networking. Answer
within 100 – 150 words.
Question 6: Answer the following:
A.) Explain the different types of transmission which is done in networking. Answer
within 80 – 120 words.
B.) Provide brief information signal and types of signals encountered in networking.
Answer within 80 – 120 words.
Question 7: Answer the following:
A.) Explain any two network topologies. Answer within 80 – 120 words.

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B.) Explain any two switching techniques. Answer within 50 -100 words.
C.) Explain routing techniques. Answer within 50 – 100 words.
D.) Explain transmission techniques. Answer within 80 – 120 words.
Question 8: Answer the following:
A.) What is a network management system? List the three types of services provided by
the network management system. Answer within 30 – 50 words.
B.) What are the steps with the help of which network traffic can be monitored?
Question 9. Give any three examples of network traffic problems?
Question 10. In what ways you should communicate in the workplace to discuss
changes?
Question 11. What are the different policies or techniques used by different congestion
control techniques?
Question 12. What is the contingency plan, and what steps need to be followed to
develop a contingency plan? Answer within 40 – 80 words.
Questions 13: Complete the following table and write the function of the elements of
networking:

Elements Functions(Writeatleastthree)
Systemmonitoringalertsandalarm
• •
Route and circuit availabilities
••
Systemoutages

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• •
Networkmanagementsystems
• •
Traffic patterns
• •
Semi-permanentcontrols
• •
Traffic engineering
• •
Workplacedocumentationrelatedto
network traffic
• • •

Questions 14: Complete the following table and write the features of the elements of
networking:

Elements Features(Writeatleastthree)
Systemmonitoringalertsandalarm
• •
Route and circuit availabilities
• •

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Systemoutages
• •
Networkmanagementsystems
• •
Traffic patterns
• •
Semi-permanentcontrols
• •
Traffic engineering
• •
Workplacedocumentationrelatedto
network traffic
• • •

Question 15: Answer the following:
A.) What is meant by a contingency plan? Answer must be between 40-80 words.
B.) What is the purpose of having a contingency plan? Answer must be between 30-60
words.
C.) Write the steps which need to be taken to develop a contingency plan for network
traffic. Answer must be between 80-130 words.

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Question 16: Briefly explain the following legislation, codes, work practices, standards
associated with the designing of the network:
WHS Act 2011
Telecommunications Regulations 2001
Safe work practices
Answer must be between 150-200 words.
Question 17: Briefly explain the following network strategies:
Distributed network
LAN
Answer must be between 80-130 words.

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TASK 1 – KNOWLEDGE TEST
QUESTIONS AND WRITTEN ACTIVITY
CHECKLIST

KnowledgetestquestionsandWritten ActivityChecklist
Forthisassessment, thelearner mustcompletetheKnowledgetest questionsand
Written activity.
TheKnowledgetest questionsandWrittenactivity isa stand-aloneactivity that will
allow thelearner todisplaytherequirementsoftheperformancecriteriaand
knowledge evidence in this unit thatareessentialwhendecidingoverallcompetency.
Learner Name:
AssessorName:
Hasthelearner
satisfactorilycompleted
the writtenactivity?
Yes No
DidtheLearner provide evidence of their ability to:
Question 1:Explain what doyou understandby the
termcustomerservicepoliciesandservicelevel
agreement.Answerwithin100– 150words.
£ £
Question2:Explainanytwonetworkmanagement
principles.Answerwithin50– 100words.
£ £
Question3.Answerthefollowing:
A.)Howdoesnetworktrafficblockingworks?Answer
within 50-100words.
£ £
B.)How doesnetwork congestion occur, andwhat are
itseffects?Answerwithin30– 50words.
£ £
C.)Whatistheroleofdimensioninginnetworking?
Answerwithin50– 100words.
£ £
Question4:Explainthetermtrafficengineeringusedin
networking.Answerwithin50– 80words.
£ £

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Question5:Providebriefinformationabouttraffic
patternsusedinnetworking.Answerwithin100– 150
words.
£ £
Question6:Answerthefollowing:
A.)Explainthedifferenttypesoftransmissionwhichis
doneinnetworking.Answerwithin80– 120words.
£ £
B.)Providebriefinformationsignalandtypesofsignals
encounteredinnetworking.Answerwithin80- 120
words.
£ £
Question7:Answerthefollowing:
A.)Explainanytwonetworktopologies.Answerwithin
80– 120words.
£ £
B.)Explainanytwoswitchingtechniques.Answer
within 50-100words.
£ £
C.)Explainroutingtechniques.Answerwithin50– 100
words.
£ £
D.)Explaintransmissiontechniques.Answerwithin80
– 120words.
£ £
Question8:Answerthefollowing:
A.)Whatisanetworkmanagementsystem?Listthe
threetypesofservicesprovidedbythenetwork
managementsystem.Answerwithin30– 50words.
£ £
B.)What arethestepswiththehelp ofwhichnetwork
trafficcanbemonitored?
£ £
Question 9. Giveanythreeexamplesofnetworktraffic
problems?
£ £
Question10.Inwhatwaysyoushouldcommunicatein
theworkplacetodiscusschanges?
£ £
Question 11. What arethedifferent policiesor
techniquesusedbydifferent congestion control
techniques?
£ £
Question 12. What isthecontingency plan, andwhat
stepsneedtobefollowedtodevelopacontingency
plan?Answerwithin40– 80words.
£ £

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Questions13:Completethegiventableandwritethe
functionoftheelementsofnetworking
£ £
Questions14:Completethegiventableandwritethe
featuresoftheelementsofnetworking
£ £
Question15:Answerthefollowing:
A.)Whatismeantbyacontingencyplan?Answermust
bebetween 40-80words.
£ £
B.)What isthepurposeofhaving a contingency plan?
Answermustbebetween30-60words.
£ £
C.)Writethesteps,whichneedtobetakentodevelopa
contingencyplanfornetworktraffic.Answermustbe
between 80-130words.
£ £
Question 16:Briefly explain thefollowing legislation,
codes, workpractices, standards associated with the
designingofthenetwork:
WHSAct2011
TelecommunicationsRegulations2001
Safe work practices
Answermustbebetween150-200words.
£ £
Question 17: Briefly explain the following network
strategies:
Distributednetwork
LAN
Answermustbebetween80-130words.
£ £
Feedbackto Learner:

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Result o Satisfactory o NotYetSatisfactory
Assessor’sSignature: Date:

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TASK 2 – PRACTICAL ACTIVITY
The following task must be demonstrated in conditions that are safe and replicate the
workplace. Noise levels, production flow, interruptions and time variances must be
typical of those experienced in the website technologies field of work, and include
access to:
Computer
Internet
Equipment and materials
MS office
Web browser software
Project Task:
Scenario:
Career Training is acknowledged as an industry training leader delivering nationally recognised and
specialised courses. Career Training is a private registered training organisation (RTO) based in
Geraldton, Western Australia with satellite offices in Broome, Derby and Perth.
Registered training organisations (RTOs) are those training providers registered by ASQA (or, in some
cases, a state regulator) to deliver vocational education and training (VET) services.
RTOs are recognised as providers of quality-assured and nationally recognised training and
qualifications.
Only RTOs can:
§ deliver nationally recognised courses and accredited Australian Qualifications Framework
(AQF) VET qualifications,
§ apply for Australian, state and territory funding to deliver vocational education and training.
RTOs can offer qualifications at the following levels:
§ Certificates I, II, III and IV
§ Diploma
§ Advanced Diploma
§ Vocational Graduate Certificate
§ Vocational Graduate Diploma.
Career training has a dedicated network system which is used by the RTO to use internet services.
Career training has given access to staff and students for accessing internet services through a
dedicated network.

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Career training has around 40 staff members who are using the network regularly and around 150
students.
Career training is now facing difficulty in the network, as many staff and students have raised the
issues related to the network. The issues raised are:
The slow speed of the Internet
Traffic congestion in peak time
Availability of network is not adequate
Career training is aware that the current network was installed three years ago when the staff
members and students were less, so the network operated very smoothly. But now the staff and
student number have increased due to which the issues are occurring. Career training knows the
general causes of network congestion, which are:
Low bandwidth
Outdated hardware
A large number of devices are connected
Career training has also encountered the internet speed, which is required to operate certain
devices. The network traffic requirements for some of the devices which are encountered by the
network developer are:
Low – 100 Kbps (kilobits per second) or less: E-fax machines, VoIP phones, laptops and
computers for emailing and simple web surfing
Medium – 100-500 Kbps: More intensive web browsing, streaming, emailing, and
downloading
High – 500Kbps – 2.0Mbps (megabits per second): Devices that use cloud-based platforms
and software programs
Intensive – 2.0Mbps and higher: HD video conference devices and platforms
Career training also has some tools and websites to test the security, availability, monitor and
measure the network.
Access control
Anti-malware system
Email security
SolarWinds
PRTC Network Monitor
ManageEngine
Network Bandwidth analyser pack
NetFlow Traffic analyser
ISP website to check network availability
You have been part of Career training for the past one year as a network planner. You have been
assigned the task to overcome the network issues. You need to develop strategies to overcome the
network issues, ways to control network congestion and give future issues that can arise in the
network. You need to complete the following activities to resolve the issues related to the network.

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Activity 1: Obtaining work details
You need to go through the scenario and research over the internet before starting the activity.
In this activity, you need to conduct a meeting with your manager to obtain information about the
work that needs to be performed, legislation, standards and codes that need to be followed while
performing the work.
You will act as a network planner who will provide information about the work details; that is, what
task will be performed, what legislation is required while performing the task. You also need to
provide information about the security arrangements and scope of the project.
Your classmates will act as a manager who provides information about the network strategies for the
project. He/she will also provide information about why it is important to comply with legislation,
standards and codes while performing the work.
In the meeting, you need to discuss the following:
Obtain detail information about work
Discuss network strategies
Highlight the scope of the project
Obtain site access
Discuss security arrangements
Highlight which legislation, standards and codes to follow
You need to complete the meeting in 7-10 minutes. Your trainer will observe your performance and
complete the following performance checklist. You also need to complete the following meeting
minutes template and write the information related to the meeting discussion.
You need to submit the completed meeting minutes document to your assessor.
Meeting minute template

MinutesofMeeting
MeetingObjective:
Attendees:
Venue:
Date:
No PointsDiscussed ActionsSuggested TargetDate

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Performance criteria checklist for unit assessment task:

Trainer/Assessortocomplete
Doesthecandidatemeetthefollowingcriteria Yes No Trainer/AssessorComments
Conductameeting:
Obtained detailinformationaboutwork
Discussed networkstrategies
Highlighted scopeoftheproject
Obtained siteaccess
Discussed securityarrangements
Highlighted whichlegislation,standards
andcodestofollow
Completedthegivenmeetingminutes
template
Completedthemeetinginthegiven
timeframe
Useactivelisteningtounderstandthe
manager’spointofview
Allowotherpeopletodiscussthe
issues

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Activity 2: Evaluation of network traffic problems and capacity
This activity is in continuation with the previous activity.
You need to perform this activity in the computer lab. Your trainer will provide all the equipment
required for performing this activity.
In this activity, you need to prepare a report in which you will provide brief information about the
network of Career training and what is the status of the traffic on the network. The report needs to
include information about the testing that is done on the network.
You need to perform the following tasks to complete the report:
Security of the network
Network availability
Planned and unplanned outages of network
Restoration time
Monitor network traffic
Identify the network problems
Identify customer complaints about network
Identify threshold, loading and grading level of network
Measure traffic on the network
Controls to regulate traffic
Once you have performed the tasks, you need to prepare a report in which you just need to put the
tools, software and website which you used to test the network and get the information about the
network traffic.
Your trainer will provide you with the template of the report, and the trainer will also complete a
performance checklist at the end of the activity. You need to submit the completed template to the
trainer.
Template: Network traffic problems and Network capacity evaluation

Toolsusedtocheckthesecurityofthenetwork
• • •
Waystochecknetworkavailability
Checkingofplannedandunplannednetworkoutages

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Toolstomonitornetworktraffic
• • •
Networkproblems
• • • •
Customercomplaints
• • •
Toolsusedtomeasurenetworktraffic
• • •

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Performance criteria checklist for unit assessment task:

Trainer/Assessortocomplete
Doesthecandidatemeetthefollowingcriteria Yes No Trainer/AssessorComments
Networkevaluation:
Performedthetaskeffectively
Researchedthesecurityofthenetwork
Checkednetworkavailability
Obtainedinformationaboutplannedand
unplannedoutagesofthenetwork
Listedrestorationtime
Monitorednetworktraffic
Identifiedthreshold,loadingandgrading
level ofnetwork
Identifiedthenetworkproblems
Identifiedcustomercomplaintsabout
network
Measuredtrafficonthenetwork
Usedcontrolsproperlytoregulatetraffic

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Activity 3: Strategies to overcome network traffic problems
This activity is continuing from the previous activity.
In this activity, you need to develop strategies to deal with network traffic problems. For this activity,
you need to develop a report which should include information about the strategies that will be used
to overcome the network traffic problems.
To develop the strategies, you need to gather the following information:
Historical data about network traffic
Network traffic volume requirements
Strategies to control traffic
Strategies to prevent network congestion
Strategies to recover network from network congestion
Your trainer will provide you with the template of the report. You need to research over the internet
and take the help of a case study to complete the template. Once the template is completed, you
need to submit it to your trainer.
Template: Strategies to overcome network traffic problems

Historicaldataaboutnetworktraffic
Causesfornetworkcongestion
• • • •
Networktrafficvolumerequirements
• • • •
Strategies tocontroltrafficandnetworkcongestion
Controllingnetworktraffic
• • •
Dealingwithtrafficcongestionandrecoveringnetwork
• • • • •

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Activity 4: Discussion about network strategies and contingency plan
This activity is continuing from the previous activity.
In this activity, you need to conduct a meeting with your manager to discuss the strategies
developed in the previous activity and changes that need to be made in the strategies.
You will act as a network developer, and one of your classmates will act as your manager.
In the meeting you need to discuss the following points:
Discuss information collected in activity 2
Highlight issues related to the strategies
Discuss the budgeting of the project
Discuss contingency plan that can be developed to overcome the issues
Your manager will highlight and will provide suggestions for the strategies and contingency plan.
You need to complete the meeting in 7-10 minutes. Your trainer will observe your performance and
complete the following performance checklist. You also need to complete the following meeting
minutes template and write the information related to the meeting discussion.
You need to submit the completed meeting minutes document to your assessor.
Meeting minute template

MinutesofMeeting
MeetingObjective:
Attendees:
Venue:
Date:
No PointsDiscussed ActionsSuggested TargetDate

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Performance criteria checklist for unit assessment task:

Trainer/Assessortocomplete
Doesthecandidatemeetthefollowingcriteria Yes No Trainer/AssessorComments
Conductameeting:
Discussedinformationcollectedin
activity2
Highlightedissuesrelatedtothe
strategies
Discussedthebudgetingoftheproject
Discussedcontingencyplanthatcanbe
developed toovercometheissues
Completedthegivenmeetingminutes
template
Completedthemeetinginthegiven
timeframe
Useactivelisteningtounderstandthe
manager’spointofview
Allowotherpeopletodiscussthe
issues

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Activity 5: Contingency plan
This activity is continuing from the previous activity. You need to develop a contingency plan for
dealing with the network problem which will occur during the changes that will be made in the
network.
For completing this activity successfully, you need to prepare a contingency plan which needs to
include ways to deal with the network problems. Your trainer will provide you with the template for
the contingency plan.
You need to research the internet and understand the criteria and gather information from previous
activities to complete the task. Once the template is complete, you need to submit it to the trainer
for assessment.
Template: Contingency plan template

Whatwillbetheissue Probability Contingencyplan
Malwareattackonthesystem
Unauthorisedpeopleare
accessingthenetworkdueto
whichnetworktrafficis
increasing
Thebandwidthofthesignalis
low, whichresultsintraffic

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ICTTEN615 – Manage Network Traffic Version 1
ICT60220 Advanced Diploma of Information Technology
Activity 6: Implementation of the strategies and contingency plan
This activity is in continuation with the previous activity.
After completing the previous activities, you came up with the strategies with the help of which
network traffic can be controlled. In this activity, you need to implement those strategies and
contingency plan on the network to deal with traffic congestion problems.
For completing this activity, you need to implement the following things in the network:
Implement software changes
Implement strategies to control traffic congestion
Develop solutions for temporary problems
Allow reversal action if the implementation doesn’t work
Implement contingency plan
Your trainer will observe you while you are performing the activity. At the end of the activity, the
trainer needs to complete a performance checklist.
Performance criteria checklist for unit assessment task:

Trainer/Assessortocomplete
Doesthecandidatemeetthefollowingcriteria Yes No Trainer/AssessorComments
Implementationofstrategiesandcontingency
plan:
Performedactivityeffectively
Coveredalltherequirements
Implementedsoftwarechanges
Implementedstrategiestocontrol traffic
congestion
Developedsolutionsfortemporary
problems
Allowedreversalactionifthe
implementationdoesn’twork
Implemented contingencyplan

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ICT60220 Advanced Diploma of Information Technology
Activity 7: Analysis of network traffic
This activity is in continuation with the previous activity.
In this activity, you need to analyse and test the network again after the implementation of
strategies and a contingency plan.
Again, you need to perform this activity in the computer lab. Your trainer will provide all the
equipment required for performing this activity.
In this activity, you need to test the network after the implementation of strategies to monitor the
traffic and identify problems associated with the network. Your trainer will observe you while
performing this activity.
You need to perform the following tasks to complete the activity:
Monitor changes made in the network
Measure the outcome of changes
Test security of the network
Analyse flow of traffic
Check for traffic congestion
Make recommendations
Control traffic flow to prevent processor overload
Once you have performed the tasks, you need to prepare a report in which you just need to put the
tools, software and website which you used to test the network and get the information about the
network traffic.
Your trainer will provide you with the template of the report, and the trainer will also complete a
performance checklist at the end of the activity. You need to submit the completed template to the
trainer.
Template: Network traffic problems and Network capacity evaluation

Toolsusedtocheckthesecurityofthenetwork
• • •
Toolstomonitornetworktraffic
• • •
Toolsusedtomeasurenetworktraffic
• • •

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ICTTEN615 – Manage Network Traffic Version 1
ICT60220 Advanced Diploma of Information Technology

Recommendations
• • •
Controltrafficcongestion
• •

Performance criteria checklist for unit assessment task:

Trainer/Assessortocomplete
Doesthecandidatemeetthefollowingcriteria Yes No Trainer/AssessorComments
Networkevaluation:
Monitoredchanges
Measuredtheoutcomeofchanges
Performedthetaskeffectively
Usedtoolsinappropriatemanner
Testedsecurityofthenetwork
Analysedflowoftraffic
Checkedfortrafficcongestion
Maderecommendations
Usedcongestioncontrolstrategiesto
controlcongestion

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ICTTEN615 – Manage Network Traffic Version 1
ICT60220 Advanced Diploma of Information Technology
Activity 8: Contingency plan
This activity is continuing from the previous activity. You need to develop a contingency plan for
controlling the flow of traffic.
The contingency plan needs to address the ways to deal with the traffic flow problems, and your
trainer will provide you with the template.
You need to research the internet and understand the criteria and gather information from previous
activities to complete the task. Once the template is complete, you need to submit it to the trainer
for assessment.
Template: Contingency plan template

Whatwillbetheissue Probability Contingencyplan
Unauthorisedpeoplearestill
accessingthenetworkdueto
whichnetworktrafficis
increasing
Trafficcongestionatpeaktime

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ICTTEN615 – Manage Network Traffic Version 1
ICT60220 Advanced Diploma of Information Technology
Activity 9: Future traffic problems
This activity is in continuation with the previous activity.
After completing the contingency plan, you need to prepare a report in which you need to outline
the traffic problems that can occur in future.
In the report, you need to provide the following information:
Introduction
Future traffic problems
Recommendation
Conclusion
You need to complete this report by researching over the internet and performing the activity, and
understanding the behaviour of network traffic.
Your trainer will provide you with the template of the report, and you need to complete that
template by doing the research. Once the template is completed, you need to submit it to the trainer
for assessment.
Template: Report on future traffic problems

Introduction
Futuretrafficproblems
• • • •
Recommendations
• • •
Conclusion

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ICTTEN615 – Manage Network Traffic Version 1
ICT60220 Advanced Diploma of Information Technology
Activity 10: Discussion of traffic problems and recommendations
This activity is in continuation with the previous activity.
In this activity, you need to conduct a meeting with your manager about potential traffic problems
which can arise in future.
You will act as a network developer, and one of your classmates will act as your manager.
In the meeting you need to discuss the following points:
Discuss traffic problems that can occur in future
Highlight the potential traffic problems
Discuss ways to deal with these problems
Provide recommendations
List the recommendations
Your manager will identify future traffic problems and will also help to provide recommendations.
You need to complete the meeting in 7-10 minutes. Your trainer will observe your performance and
complete the following performance checklist. You also need to complete the following meeting
minutes template and write the information related to the meeting discussion.
You need to submit the completed meeting minutes document to your assessor.
Meeting minute template

MinutesofMeeting
MeetingObjective:
Attendees:
Venue:
Date:
No PointsDiscussed ActionsSuggested TargetDate

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Performance criteria checklist for unit assessment task:

Trainer/Assessortocomplete
Doesthecandidatemeetthefollowingcriteria Yes No Trainer/AssessorComments
Conductameeting:
Discussedtrafficproblemsthatcanoccur
infuture
Highlightedthepotentialtrafficproblems
Discussedwaystodealwiththese
problems
Providedrecommendations
Listedrecommendations
Completedthegivenmeetingminutes
template
Completedthemeetinginthegiven
timeframe
Useactivelisteningtounderstandthe
manager’spointofview
Allowotherpeopletodiscussthe
issues

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ICTTEN615 – Manage Network Traffic Version 1
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Activity 11: Delivery of updated reports
This activity is in continuation with the previous activity.
After the completion of the activity 9, you need to update the reports according to the
recommendations made in the meeting and write an email to the Manage (Trainer) to update him
that the reports are being updated and has been attached in the email. In the email, you need to
attach all the relevant documents required for managing network traffic.

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Activity 12: Regular network traffic management
Additional scenario
It has 6 months now that Career training has monitored the traffic on the network. The staff,
students and services on internet services has increased. The speed of the internet is dropping, and
the contingency plan is not working either. You need to repeat all the activities one till 11 and come
measure the traffic on the network, and develop the contingency plan.

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TASK 2 – PRACTICAL ACTIVITY
CHECKLIST

PracticalActivityChecklist
Forthisassessment, thelearner mustcompletethepracticalactivity.
The practicalactivity is astand-aloneactivity that will allow thelearner todisplaythe
knowledgeandperformanceevidencethatis essentialwhen deciding overall
competency.
Learner Name:
AssessorName:
Hasthelearner
satisfactorilycompleted
the practical activity?
Yes No
DidtheLearner provide evidence of their ability to:
Activity1:Obtainingworkdetails £ £
Activity2:Evaluationofnetworktrafficproblems
and capacity
£ £
Activity3:Strategiestoovercomenetworktraffic
problems
£ £
Activity4:Discussionaboutnetworkstrategiesand
contingencyplan
£ £
Activity5:Contingencyplan £ £
Activity6:Implementationofthestrategiesand
contingencyplan
£ £
Activity7:Analysisofnetworktraffic £ £
Activity8:Contingencyplan £ £

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ICT60220 Advanced Diploma of Information Technology

Activity9:Futuretrafficproblems £ £
Activity10:Discussionoftrafficproblemsand
recommendations
£ £
Activity11:Deliveryofupdatedreports £ £
Activity12:Regularnetworktrafficmanagement £ £
Feedbackto Learner:
Result o Satisfactory o NotYetSatisfactory
Assessor’sSignature: Date:
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