Service Quality

130 views 8:32 am 0 Comments June 5, 2023
  • A critical understanding of the main theories and principles surrounding the
    management of service quality.Globalisation and Corporate Governance Assignment
  • A critical understanding of the range and importance of tools used for assessing service quality.
  • The ability to critically appraise the management of service quality for a given
    service organization.
  • The ability to critically evaluate a range of theories and sources associated with service quality.
Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , ,