Assessment 2 Written Assessment (15%)
Due Date: Week 8
Word Count: 800-1000 words
The goal of this assessment is to assess students’ knowledge and
comprehension of conflict resolution in community services.
Students will watch a video and then be provided a copy of the Thomas-Kilmann Conflict Mode
Instrument (TKMI) in the tutorial in week 7. Students will complete the instrument/questionnaire during
tutorial time and discuss the results as a group, exploring the various conflict modes during simulation
exercises; then respond to the questions listed below.
1. Watch video: https://www.youtube.com/watch?v=O4eObpGH3l0
2. Complete copy of Thomas-Kilmann Mode Instrument.
3. Look at results provided – student identifies 2 conflict resolution modes on which they score
highest.
4. Discuss results with other class members.
5. Use different modes of conflict resolution during in-class simulations/role plays.
6. Read the text-book pp. 266 – 269 and resources on the moodle site.
7. Provide written responses to results – due week 8.
Questions to consider after identification of the 2 Thomas-Kilmann Conflict Modes that you scored
highest:
• What are the two Thomas-Kilmann Conflict Mode results identified from the questionnaire,
that you scored highest? Explain these in your own words. (Use the text book and resources
on the unit site to assist.)
• Do you agree with these results? To support your answer, provide two examples of when
you have demonstrated these conflict modes in action either at work or in inter-personal
relationships.
• If you disagree, provide two examples of the conflict mode(s) you believe you actually use in
conflict situations.
• State which other mode of conflict mode you would like to develop (from those of the TKMI
activity), and how you would go about developing it. (Articles on the unit site will provide
some insight).
Students may use information and the resources on moodle, or from your own independent research if
it is supported by academic literature.
There is a list of resources on the unit site/moodle page to assist with providing academic sources of
information and discussion – it is expected you will include evidence in your discussion that you have
read some of these (that means they need to be referenced in your essay).
All resources must be cited correctly using APA 7 referencing.
INT102 Assessment 2 – Written Assessment Marking Criteria (15%)
ASSESSMENT CRITERIA |
Weight | F 0 – 49% |
P 50 – 59% |
C 60 – 69% |
D 70 – 79% |
HD 80 > |
Presentation | 10 | No coversheet. Formatting guidelines not followed. |
Coversheet present with missing details. Formatting guidelines observed but not in full. |
Completed coversheet. Most formatting guidelines observed. |
Correctly completed coversheet including word count. Formatting guidelines observed with minor inconsistencies. |
Correctly completed coversheet with all required information provided. Fully observes formatting guidelines. |
Academic Writing |
20 | Poor word choice; Poor syntax; Incorrect/poor use of language. |
Satisfactory attempt in academic writing; Syntax and structure with multiple errors. |
Correct written expression; Good syntax and structure of assessment with some errors. |
Clear, concise and correct writing; Very good syntax and structure of assessment with few errors. |
Sophisticated clarity, conciseness, and correctness of writing; Excellent written expression. |
Introduction | 10 | Introduction absent, poorly written or not related to the topic. |
Mentions topic. | Covers topic. | Covers topic; Provides direction for assessment. |
Covers topic clearly; Provides context & direction of assessment. |
Discussion | 30 | Little to no stated description of conflict modes; Poor understanding of requirements for resolving conflict. No examples of conflict mode uses. |
Very little stated description of conflict modes; Some understanding of requirements for resolving conflict. Poor example of use of conflict mode. |
Good and clearly stated description of conflict modes; Good understanding of resolving conflict. Good example of resources that assist with developing conflict resolution skills. |
Very good and clearly stated description of conflict modes; clear understanding of resolving conflict. Very good identification of resources that assist with developing conflict resolution skills |
Excellent and clearly stated description of conflict modes; in depth understanding of resolving conflict. Excellent identification of resources that assist with communication developing conflict resolution skills. |
Conclusion | 10 | No summary or conclusion. | Poor summary and conclusion | Good summary and conclusion. | Very good summary and conclusion; attempt at integration of personal learning. |
Excellent summary and conclusion; integration of personal learning. |
Research | 10 | No evidence of research. | References scarcely used; Weak, outdated or inappropriate external sources used. |
References cited; Attempt at using credible academic sources. |
References used well; Current, peer reviewed academic sources used effectively. |
References used effectively; Credible, peer reviewed & current academic sources used effectively and extensively to support discussion; use of text-book. |
Referencing | 10 | No in-text referencing; Reference List absent or poorly presented; APA 7 not used or poorly observed. |
Attempt made at in-text referencing; Reference List has errors; APA 7 guidelines observed but not in full. |
In-text references cited; Reference List has some errors; APA 7 guidelines observed to some extent. |
In-text references cited with few errors; Reference list presented with few errors; APA 7 observed well. |
In-text references correctly cited; Reference list presented with no errors; APA 7 guidelines observed fully. |
TOTAL | /15% |