‘Master of information Technology and System’
Course: Systems Analysis for IT Professionals.
Weighting: 25%
Nature of the Assignment: Report Assessment
Report 01
Due Date : 22nd of March 2023
Word Limit: 2,000 (References will not count)
Text Book: The prescribed text for this course is Tilley, SR & Rosenblatt, HJ 2020, Systems
analysis and design, 12th edn, Course Technology Cengage Learning, Boston, Massachusetts.
Report 01 Details:
MUST READ BEFORE START:
Assignment requirements:
Total Word Limit: 2000 words +/- 10% Refer to the case study: 24/7 “Beat Music System” to
complete Report 1 (attached separately to this email).
On successful completion of this assessment students should be able to:
• Address applied business problems and produce viable solutions using the techniques, methodologies
and theories introduced in the course, and industry standards.
• Critique the phases in the design, development, testing and maintenance of a business system and
describe the purpose of each phase.
• Justify the importance of usability, user centred design and human computer interaction in design of
interfaces.
‘Beat Music System’ – Preliminary Investigation
After analysing the issues, you believe that Scott’s business would gain the most benefit from automating
the current manual system. Hence you decided to implement the new automated system in three phases
as follow:
• Phase 1 (Report 1) includes analysing the issues and designing the online application. (Phase 1 details
should be covered in report 1).
Formatting:
Report Structure: Your Report 1 must be structured as follows:
• Title page
• Table of Contents
• Abstract (Summary or Executive Summary) 350-450 words (Key points in the report)
• Introduction (See below on DELIVERABLES for more details)
• Body (Task 2 -7)
• Conclusion
Overlook:
In this report 1, you are going to analyse the details provided by Scott for 24/7 “Beat Music System”
(attached separately to this email) as a consultant/system analyst and develop a novel design for the
updated system using tools and techniques that you have learnt in this course. You should follow the
report structure as per the instructions on the given with body containing the below deliverables.
OVERALL ASSESSMENT WEIGHTING:
The overall objective, of the report 1 and 2 combined, is that the students should acquire an overview of
principles, methods and techniques of systems development, and gather experience from a
development project in which a specific development method is used. The case study involved in the
assessment is included below.
DELIVERABLES (as shown on Study Portal) – Report 1
To determine the requirements in greater detail, you can conduct any information gathering methods to
confirm how the business currently operates and how it should operate in the future. Based on the
information gathered, you will determine the processes that are required to be automated and design a
TO-BE Diagram detailing how the new suggested online application works. You need to generate a report
for Scott as a part of your analysis with the following deliverables.
1. Organisation Background (Introduction)
** Help (E.g).: Include things such as / What is the name of the organization?, Which industry its
operates?, What are the products or services of that firm, who are the clients of the firm, who are the
major competitors, who is the owner of the firm, who else are there, who are the other key persons
in the organization, what are the key issues or challenges faced by the organization.
2. Work breakdown Structure
3. Task-Sequencing – Gantt/PERT Chart
4. Fact-Finding Plan 5. TO-BE Diagrams
5. Feasibility Study
6. Summarize the investigation
7. References & Presentation structure
Detailed Deliverables of Report 1:
1. Organisation Background (10 Marks)
Briefly introduce the organisation. in terms of name, the industry it operates within, products and
services, clients, major competitors, products/services and processes, ownership, key personnel
and key issues/challenges.
2. Work Breakdown Structure (Table form) (10 Marks)
Develop a work breakdown structure (WBS) for your project with date, and summary of project
activities. Use a table with columns for activity number, start date, finish date, activity name,
activity description, status, or any other notes. The purpose of WBS is to identify each task that
you have done to develop your project and include an estimated duration.
**Help (E.g).: Activity means: Your Task involved into the analysis. So WBS in this section
includes.., what on task that you will follow in this analysis. So you need to consider yourself as a
System Analysis, and the who’s doing each work. You are analyzing each task and providing plan
for the owner of the organization about the new system which will enhance the efficiency of the
platform.
So don’t consider this part as an ‘assessment, consider that you’re analyzing this organization,
analyzing project and how you are planning to conduct this project. Therefore you need to
consider those task as sub tasks related to this particular analysis.
For instance.., So Activity number means your Task ID. And activity name means Taks Name etc.
Add notes.
** Important note: In this Report 1 please consider your “project” to be the actual
preparation and writing of the report. You will look at the WBS for the 24/7 “Beat Music
System” case study in Report 1. Don’t provide a generic WBS but provide a very elaborated
WBS. (Ike tasks and sub task etc. / Durations)
3. Task-Sequencing – Gantt/PERT Chart (10 Marks)
Once the work breakdown structure (WBS) has been designed, students need to present the
project details that are mentioned in the WBS by using either one of the following TaskSequencing Approach:
➢ Gantt Chart
➢ PERT/CPM Chart
USE Microsoft project
**Important note: please do not submit it as an MPP format or Microsoft project
format, put it as an image or screenshot in your word document.
4. Fact-Finding Plan (10 Marks)
Develop a fact-finding for planning and analysis in order to understand the problems of the
current system and determine improvements / suggestions in organizational processes. This factfinding plan should include interviews, documentation review, observation, questionnaires, and
research. Provide a summary to explain how you want to apply a combination of these approaches
to the organisation and justify why the approaches you choose are the best for the organization.
**Help (E.g).: As a system analyst, what system they are using, what exactly is the problem, is
there any problem relevant, to rectify immediately? And other etc. And provide section s and
how you are going to analyze, such as: you will conduct an interview with the team, or with
employee’s, then you will review documents like sale report financial report or manual of the
current system or other (2 or 3 documents)
3rd option observation, Or you stand in a corner and analyze the business activity observe , how
the receptionist working, how production team is working. Sending Questionnaires; via email or
other by the employees or given via email.
As what you have understood above you have to create the TO-BE Diagrams in below
5. TO-BE Diagrams (20 Marks)
Develop a “TO BE” process diagram by using Business Process Modelling Notation (BPMN) or
Unified Modelling Language (UML). The “TO BE” diagram should show the improvement of the
process flow of the organisation. Take into account:
• Customer information (Emphasize)
• Orders made (Emphasize)
• Any other data entry/input processes you consider necessary.
• Reporting, including (Emphasize)
⎯ Invoices
⎯ Sales Summaries (related to services offered by the organisation)
⎯ Any other reports you consider necessary could be valuable to the owners
**Important note: In this section you need to use Microsoft Visio or any other.
6. Feasibility Study (10 Marks)
Once the TO-BE diagram is completed, students should measure their proposal through
conducting a feasibility study analysis in terms of operational feasibility, economic feasibility,
technical feasibility, and schedule feasibility. Provide a summary to explain how you want to apply
a combination of these approaches.
**Help (E.g).: You have to explain how you will analyze the above each section, and then how you
want to apply that approach in the system.
7. Summarize the investigation (10 Marks)
Assume you have completed the analysis and design phase i.e. Phase 1. Write a summary report
to Scott. This summary report at a minimum should include the objectives, background, processes
undertaken, scope, key findings and recommendations.
** Important: This is the summery relate to your findings in the above segments accordingly. Do NOT
CONSIDER THIS SEGMENT AS YOUR CONCLUTION. ITS has to be done separately.
8. Conclusion
Write your conclusion here.
8. Applied Skills (10 Marks)
Use Microsoft Project or Microsoft Visio or any other software solution to meet the requirements
of this report.
DO NOT USE MS WORD, Power Point or basic software for this segment.

Academic writing and copyright law require that you acknowledge the source when using
the ideas of others. In this course, we use the Harvard AGPS Style that requires a list of
references (not bibliographies) and in-text citation of sources. Include page numbers in
in-text citations for quoted or closely paraphrased material. The case study should not
be referenced but the ideas that you used from your prescribed text and readings must
be cited in-text and included in the list of references. Only list those sources that you
cited in your written work. Make sure that you follow the correct Harvard AGPS method
of referencing.
** You must use at least five (5) academically sound sources other than the textbook in
completing this report
Direct quotes of more than five (5) words will not be considered a demonstration of your
knowledge and will be assessed accordingly.
10. Appendices:
You can add the chat and other related graphs. Etc.
Submission Requirements and Other Details:
Note: You may use Microsoft Project and Visio to create your Gantt chart and Business Models. Also, you
need to submit each report in one file (Word or PDF).
Academic Integrity Policy
• Academic Integrity Procedure
Very Important:
NOTE: Your assignment will be sent automatically to the plagiarism checking website Turnitin
and TEXT Matching software when you submit your assignment. Turnitin is a detection
software and Text Matching tool used in this course. Plagiarism checking is automatically done
when you submit your assignment. An originality/similarity report is automatically created which
checks the originality of your assignment.
⚠ Please DO NOT USE AI Based Programs such as Chat GPT or other relates AI based
programs to create your report/ partially the university will be monitored using detection
software to check the accuracy of the report.
⚠ The percentage mark given indicates the amount of text matched against the Turnitin
Database. It is merely an indicator that should always be reviewed to identify where Turnitin
have picked up potential plagiarism.
⚠ Once you submit assignment you are no longer able to edit it.