MBA623 Assessment 2 Supplementary Guide
If you have any questions regarding this assessment or require an extension your workshop facilitator is your first point of contact.
You workshop facilitator will be able to provide with an extension up to one week. Anything longer than that please go through Kaplink or the SEO on your campus
Please note: The instructions in here are to be used in conjunction with Assessment 2 Information sheet, the Marking Rubric therein, and the provided assessment resources. Specifically, the Links to the case study and the Australian Commission on Safety and Quality Framework in Health Care (ACSQHC). These links are also provided at the end of this document.
Assessment 2 considers the following learning outcomes:
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LO2:
Explain the policy framework and the system dynamics driving change in the healthcare sector.
LO3:
Evaluate the principles of best practice leadership, team-building and organisational design in a healthcare setting.
LO4:
Justify the importance of sound financial management for healthcare organisations.
ASSESSMENT REQUIREMENTS
| Assessment Title:
Assessment Type: Length: |
Case study
Individual case study analysis 2000 words (+/- allowable range) |
| Weighting: | 40% |
| Due Date: | Week 10 (Tuesday 16, May 2023 @ 11:55 PM AEST) |
Use the following headings to help structure your report.
Ensure use of appropriate font size (Font 11)
Title Page
Table of Content
Executive Summary
Introduction
Consumer Centred Evaluation
Driven by Information Evaluation
Organised for Safety Evaluation
Organisational Structure, Leadership and Teamwork
Conclusion
Recommendations
References
Appendix
EXECUTIVE SUMMARY (10 Marks)
Should be on a separate and a single individual page (One-page Max)
Must contain the following key elements
State what the report evaluates
State method of analysis used (must be succinct)
State the specific findings from your analysis (must be succinct)
State the recommended strategies outlined in the report (each recommendation should be a single statement). Use dot points preferentially.
State any limitations in your research
DO NOT provide your Executive Summary in one long single paragraph. Each of the points above should be presented as a discreet paragraph separated by a line spacing.
INTRODUCTION
Start the Introduction on a new page.
DO NOT provide background information about Mater such as when it was founded and the number of employees, etc. This information will not add value to your report. Here you need to start by providing a background on regulatory requirements in healthcare organisations, then discuss the objective of the report and offer a preview. (Max 4-5 lines)
CONSUMER CENTRED EVALUATION (20 Marks)
According to the ACSQHC framework, there are nine areas for action by people in the health system. Specifically, here you are required to evaluate what they are doing with respect to these areas. For example, Area 1.2 is “Increase health literacy”. What are they doing to increase health literacy with their consumers?
Use these areas to guide your analysis. Provide examples, where available.
You may not be able to find information on all these areas. Address all the ones that you can.
For this section it may help you to research consumer (patient) feedback and reviews to get further information to support your evaluation.
You may find additional information in relation to this area in addition to their Clinical Safety and Quality report on their website or annual report.
You must provide citation or theoretical considerations to support your statements
DRIVEN BY INFORMATION EVALUATION (15 Marks)
According to the ACSQHC framework, there are four areas for action by people in the health system. Specifically, here you are required to evaluate what they are doing with respect to these areas. For example, Area 2.4 is “Encourage and apply research that will improve safety and quality”. What research are they doing or applying that will improve safety and quality.
Use these areas to guide your analysis. Provide examples, where available.
You may find information in relation to this area in addition to their Clinical Safety and Quality report on their website or annual report.
You must provide citation or theoretical considerations to support your statements
ORGANISED FOR SAFETY EVALUATION (25 Marks)
According to the ACSQHC framework, there are eight areas for action by people in the health system. Specifically, here you are required to evaluate what they are doing with respect to these areas. For example, Area 3.6 is “Support, implement and evaluate e-health”. What have they done with respect to e-health?
You must address Area 3.5 “Ensure funding models are designed to support quality and safety”.
Use these areas to guide your analysis. Provide examples, where available.
You must provide citation or theoretical considerations to support your statements
PLEASE NOTE: You may not be able to address all the “Areas for action by people in the healthcare system”. Do the ones you think are most significant and relevant.
ORGANISATIONAL STRUCUTRE LEADERSHIP AND TEAMWORK
Provide a succinct discussion on how organisational structure, leadership and teamwork support safety and quality of care.
This discussion, if appropriate, can be integrated into any of the core principle evaluation above or discussed here as a separate section. This is best discussed under ORGANISED FOR SAFETY. Area 3.7
You must provide citation or theoretical considerations to support your statements
CONCLUSION
In the conclusion you are not saying anything new. All you are doing is answering the question of how well is Mater Hospital implementing the ACSQHC framework? What are you concluding from your analysis. No more than 3 to 4 lines stating the key take-aways from your analysis. Be very brief.
RECOMMENDATIONS (15 Marks)
Based on your analysis above, provide several key recommendations that might address any gaps or opportunities for improvement in the areas for action evaluated above.
Your recommendations need to be realistic and can realistically be implemented by the organisation in a reasonable timeline and budget.
The recommendations must be well justified, with the proposed benefits discussed, based on research, and supported by citations and not your opinion.
The recommendations can be in any one or more of the areas that you analysed above.
DO NOT recommend to hire more people. This is not a practical recommendation, firstly due to the shortage of staff and budget. Consider alternatives such as team work or team structure or leadership, etc.
GRAMMAR/SPELLING (5 Marks)
PROFESSIONAL REPORT WRITING (5 Marks)
This includes the Table of Content, Structure, Introduction, & Conclusion.
IN-TEXT CITATIONS AND REFERENCES (5 marks)
Integrate 10 recent citations (ie no more than 5 years old where possible)
When using graphs, tables and images. Make sure that you reference the source.
LINKS TO CASE STUDY AND RESOURCES FOR
MBA623 ASSESSMENT 2
Read and be familiar first with the Australian Safety and Quality Framework for Healthcare (ASQFHC). You need to know this at depth. Link below:
https://www.safetyandquality.gov.au/sites/default/files/migrated/ASQFHC-Guide-Healthcare-team.pdf
The guide has 16 pages. Start by looking at PAGE 10 as your evaluation will be based on the three Core Principles on PAGE 10 and as provided below
Consumer Centred.
Driven by information
Organised for Safety
The earlier pages in the report provide an explanation of the actions 1.1 – 3.8 on PAGE 10 relating to the three key areas above
Clinical Safety and Quality Report for the Mater Hospital. Link below:
https://www.mater.org.au/matersites/reports/mater-clinical-safety-report-2018/index.html
You will evaluate how well Mater Hospital is implementing the ASQHFC framework by considering their Clinical Safety and Quality Report from the link above.
Please focus on the areas that specifically relate to the three Core Principles above.
Mater Annual Report (2021-2022) where further information on leadership, teamwork and financials can be sourced. This has 38 pages but mostly photos. Link below:
https://www.mater.org.au/Mater/media/Mater/PDFs/2021-22_Mater-Annual-Report.pdf
Further information can be found on their website. Link below: