Mr. Perera is a manager at Waves PVT(LTD), a digital marketing agency. He recognizes the importance of investing in his team’s professional development to improve their communication skills, critical reasoning and thinking, team working, and encourage Continuing Professional Development (CPD). He decides to organize a two-day training event to achieve this goal.

On the first day, Mr. Perera invites a communication expert to deliver a workshop on interpersonal and transferable communication skills. The expert provides practical tips on how to improve communication skills, such as active listening, using clear and concise language, and providing constructive feedback. The expert also conducts group exercises and role-plays to reinforce the concepts learned.

After the communication skills workshop, Mr. Perera organizes a problem-solving activity. The team is given a complex problem related to a client’s marketing campaign and is asked to work together to identify the root cause of the problem, analyze the available information, and develop a solution. The activity encourages the team to apply critical reasoning and thinking skills to come up with effective solutions. Mr. Perera provides feedback and guidance to the team to help them develop their problem-solving skills.