How does the organizational culture affect this situation and this decision in Royce Consulting

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How does the organizational culture affect this situation and this decision in Royce Consulting?

The link below has the case and it starts on page 518 to 522 the name of the case is Case for Analysis: It isnt so simple: Infrastructure for change at Royce Consulting.

http://www.cengagebrain.com/content/daft05421_0324405421_01.01_toc.pdf