Module Study Guide
Academic Year 2022–2023
Academic Partner: UK College of Business
and Computing
BA5UK38O – Organisational Behaviour (OB)
Level:5
Credits: 20
Copyright © 2022 University of West London
Permission granted to reproduce solely for the purpose of teaching and learning at the University
of West London and its approved academic partners.
You are provided with study materials for your personal use only. You must not share these with
others or upload them to websites. Any student who is found to have shared materials, particularly
for personal gain, will be subject to disciplinary action if appropriate.
Table of contents
Key team contact details 1
1 Module overview 2
Introduction…………………………………………………………………………………………………………..2
Module summary content and aims………………………………………………………………………….2
Indicative Contact Hours ………………………………………………………………………………………..4
2 Assessment and feedback 5
Summative assessment grid …………………………………………………………………………………..5
Assessment brief – formative assessments and learning outcomes ……………………………..6
Learning materials…………………………………………………………………………………………………9
Further reading: Other possible textbooks you may find helpful: ……………………………………..9
3 Things you need to know 11
Our Expectations…………………………………………………………………………………………………11
Getting Support …………………………………………………………………………………………………..11
3.2.1 Personal Tutors, Module Leaders, Subject Librarians, and Course Leaders ………………..11
3.2.2 Study Support Team…………………………………………………………………………………………..12
3.2.3 Meeting Deadlines……………………………………………………………………………………………..12
Making an Impact ………………………………………………………………………………………………..13
3.3.1 When there’s an issue ………………………………………………………………………………………..13
3.3.2 Module Evaluation Surveys …………………………………………………………………………………13
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Key team contact details

The Programme Leader overseeing this module is George Muwonge and can be contacted at:
[email protected]
The Course Director for all modules are George Muwonge, Dev Raj and Sobhi D’Cruz, and can be
contacted at: [email protected]
The Director of Education and Quality for all modules is Dr David Preston, and can be contacted
at: [email protected]
The Academic Partner Link Tutor (APLT) responsible for this module is Shafqat Abbas and can be
contacted at [email protected]
The External Examiner responsible for this module is Dr Marcus Astley, Senior Lecturer in Human
Resource Management, London Metropolitan University.
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1 Module overview
Introduction
Organisational Behaviour (OB) is a Level 5 module designed to meet the diversity of student needs. The
understanding of how people work in organisations, as individuals and in groups, is a fascinating and
useful area of study. It will help you to get more out of your working life through enabling you to achieve
your objectives and develop your own career potential. It will help you to survive and thrive in the everincreasing complexity of organisational life. Indeed, it should help you to enjoy work by developing insight
into those human issues that affect our performance at work.
Learning and teaching strategy
The module will be delivered through a combination of lectures, scenario development exercises,
individual and group work and other exercises designed to help you understand the implications of the
topics we present to you here. You will be provided with material in advance of the seminar. You will be
required, either on an individual or group basis, to analyse case studies and either formulate a solution
or propose courses of action to achieve a particular objective, for discussion in the larger group. Please
do prepare for each session in advance. The success depends on your input and a co-operative
approach to study and discussion.
You are further encouraged to ask questions about concepts and ideas you may be unsure of as this
shows a willingness to engage with the subject. Contributing to discussions will prove not only helpful in
clarifying points, but also useful when it comes to your assignments.
For this module, all classes will be delivered in person, on campus. This module study guide (MSG) is
designed to help you follow and successfully complete the module. It contains important information so
you are encouraged to read it carefully and ask any questions you might have. The MSG will be
referred to each week so you need to bring it along to your classes or keep it in a place where you can
easily refer to it. Like all modules, this one also expects hard work and that you take an active role in its
study. Please do not hesitate to ask for guidance or assistance should you require it and tutors are
always happy to receive student feedback. Full attendance on this module is expected. Students who
need to miss a class must email their tutor and Administration via Evision prior to the class.
Module summary content and aims
The aims of the Organisational Behaviour module are to provide students with the learning
opportunities which allow them to:
• Develop knowledge and understanding of the ways in which individuals and groups can
contribute more effectively to organisational goals.
• Explain how the knowledge of theoretical frameworks that address issues of organisational
behaviour can assist in the achievement of organisational goals.
• Promote insight into the nature of organisational commitment and work – life balance.
Content of the Module:
a. Introduction to the field of Organisational Behaviour
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i. Exploration of emerging trends.
ii. Individual learning and behaviour in organisations
b. Individual and interpersonal behaviour
i. Communicating in organisational settings
ii. Workplace attitudes, perception and values
iii. Job satisfaction
iv. Employee motivation
c. Group and team processes
i. Group dynamics
ii. Power and politics in organisations
iii. Conflict and negotiation
d. Leadership models and styles
e. Organisational processes
i. Change
ii. Culture and Diversity
Expectations
Specific expectations students can have of tutors:
• Support will be offered upon request.
• Formative feedback will be provided on one assignment draft per assessment.
• Online lecture material will be made available on Blackboard prior to lecture.
Specific expectations tutors will have of students:
• Being a positive/active learner.
• Punctuality and regular attendance/engagement.
• Inform tutor via email when you are not able to attend classes.
• Independent; being responsible for own learning and development.
• Academic honesty; avoid plagiarism.
• Completion of all tasks by the due date – submitted through Turnitin in compliance with
instructions.
• Active involvement in classes and at all levels.
• Appropriate materials brought to each session.
• Team spirit – helping and sharing.
• Respect other student’s learning environment.
• Respond positively to feedback.
• ‘Can do’ attitude.
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Learning outcomes to be assessed
On completion of this module, you will be able to:
LO1. Review and critically evaluate the major research and debates in the field of organisational
behaviour and discuss emerging trends in the subject area.
LO2. Evaluate major theories relating to the nature of individual and group development within an
organisational context.
LO3. Implement a range of individual and group working skills to improve your own and others
contribution to organisational goals.
LO4. Identify organisational dynamics and structures and deploy appropriate techniques to
manage yourself effectively in an organisational setting.
LO5. Recognise the qualities of effective leadership and its relationship to organisational culture
and dynamics.
Indicative Contact Hours

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2 Assessment and feedback
Summative assessment grid

Assessment Support

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Assessment brief – formative assessments and learning
outcomes
Formative Assessment:
The poster presentation will take place during Week 8.
The group of 3 to 4 students is to analyse a case study and prepare 3 posters around identifying:
• two key OB issues in the case
• relevant OB theories for each of the OB issues
• recommendations for action to improve each of the two issues.
The case study will be distributed during Week 4 of the module. The poster group may use words,
diagrams, drawings, images and cartoons on the posters to make the key points. Each group will
be given an hour to prepare the group’s posters and then present it to the class at the end of the
session.
Summative Assessment:
Assessment 1: Individual Report
General Information
Learning Outcomes assessed: LO1 to LO5
Pass Requirements
The pass mark for the module is 40%
Assessment Brief (subject to external examiner approval)
Weighting: 100% of module marks
Timing: Starts Week 8 and submitted in Week 14 of the module
Word Count: 3000 words
The final reflective report requires you to identify how you have applied OB theory, learned during
the module and to develop your knowledge and skills in working with others. Each student will
produce a 3000-word individual reflective report that will identify three OB issues to which you can
apply OB theory. The chosen OB issues should be relevant to your experience of working in your
group while preparing poster presentation.as well as experiences from your studies, from work, or
social groups to which you belong.
You will reflect on an issue and concrete experience associated with it. For each of three issues you
are to select, apply and evaluate the appropriate OB theory. The final part of the report will highlight
what you have learnt from the experience and what you propose for future behaviour. References
and any appendices should not be included in the word count.
Final Report will be marked against the assessment criteria shown below. Work will be double
marked in accordance with the University regulations.
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Assessment 1: Individual Report Assessment Criteria

For guidance on online submission of assignments, including how to submit and how to access
online feedback, please refer to the UWL Blackboard student-help pages at: uwl.ac.uk/currentstudents/online-learning-tools.
Employability Skills
This assessment covers the following employability skills, which you could demonstrate on your
CV and at job interviews if you successfully pass the assessment:
• Communication
• Writing skills
• Problem solving
• Take initiative and self-motivating
• Critical thinking
• Can work under pressure and to deadline
• Planning and organisation skills
• Ability to learn and adapt
• Industry/commercial aware
• Reflective lifelong learners
• Creativity/lateral thinking
• Time management
• Intellectual curiosity
• Perseverance
• Confidence
• Integrity and accountability
• Decision making
• Public speaking skills
• Listening skills
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Assessment 1: Individual Report Marking Scheme

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Learning materials
The reading list for this module is available on Blackboard in the module area and online by
searching uwl.rl.talis.com. and also on ulearn by searching
https://ulearn.ukcbc.ac.uk/course/view.php?id=83.
Remember to log into Blackboard daily to receive all the latest news and support available
at your module sites!
Subject guides (subject-guides-libguides) are also available to help you find relevant information for
assignments, with contact details of the Subject Librarian for your School.
Remember, all your work must have Academic Integrity; it must be an honest and fair submission,
complying with all the requirements of the assessment, that properly references and credits any
other people’s work you have used. Failure to meet these standards of behaviour and practice is
academic misconduct, which can result in penalties being applied under the Academic Offences
Regulations.
Essential reading:
• Robbins, S. P and Judge, T. A.. (2019) Organizational Behaviour. Harlow: Pearson Prentice
Hall.
Chapters from this recommended text have been identified for preparatory reading for all of the
learning sessions. For the other texts listed below you will need to use the index to find relevant
material. In this module you will be expected to research and read material from a variety of sources.
Further reading: Other possible textbooks you may find helpful:
• Bratton, J. (2015) Work and Organizational Behaviour. 2nd ed. Basingstoke: Palgrave
Macmillan
• Brooks, I. (2018) Organisational Behaviour. 5th ed. Harlow: Pearson Prentice Hall. (an ebook of 3rd edition accessible from http://lrs.UWL.ac.uk/eresources/ebooks.jsp )
• Pedler M., Burgoyne J. and Boydell T. (2013) A Manager’s Guide to Self-Development. 6th
ed. International: McGraw-Hill.
• Robbins, S. P. and Judge, T. (2015) Essentials of Organizational Behaviour, 9th ed.
International: Pearson Prentice Hall.
• Rollinson, D. (2013) Organisational behaviour and Analysis. 4th ed. Harlow: Pearson
Prentice Hall. (3rd edition available as an e-book accessible on
http://lrs.UWL.ac.uk/eresources/ebooks.jsp)
Other Learning Resources
Journals
A variety of academic journals are available through on-line databases.
http://lrs.UWL.ac.uk/eresources/index.html
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Websites
Many of the textbooks have associated websites:
Bratton www.palgrave.com/business/brattonOB2e
Brooks www.pearsoned.co.uk/brooks
Mullins www.pearsoned.co.uk/mullins
Robbins & Judge www.pearsoned.co.uk/robbins
Robbins www.prenhall.com/robbins
Rollinson www.pearsoned.co.uk/rollinson
A variety of on-line electronic resources is available to UWL students including access to the
following Databases:
• PROQUEST DIRECT
• EBSCOHOST
• EMERALD
These can all be accessed through the site below. You must have activated your account as a
UWL student and have your sign-in details to access them remotely.
http://lrs.UWL.ac.uk/eresources/index.html
Further details are available from the Library and staff there will be pleased to help you access
electronic and text resources.
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3 Things you need to know
Our Expectations
You are expected to behave in accordance with the Student Code of Conduct, and treat others
with kindness and respect whether at university or online. It’s important to consider your safety
and the safety of others around you, especially how to stay safe online and ensure your
communications are secure and appropriate.
Teaching at UKCBC during the academic year 2022–23 will be conducted using blended learning
framework. This model helps you maximise your learning by providing you with materials to:
engage with before class (“Investigate”) so you can maximise your hands-on learning during your
taught session
Help you demonstrate and check your understanding by applying your prior learning during class
(“Apply”)
Help you enhance your knowledge and skills by reflecting on or consolidating your learning after
class (“Consolidate”)
Whether you are engaging with teaching and learning activities onsite or online, we expect the
same level of commitment and engagement from you. If you are unable to attend scheduled onsite
or online activities, or complete activities in the time frames set out, you should let your tutors
know.
You should aim to meet assessment deadlines; if you are concerned that you will not be able to
complete your assessments on time, you should talk to your tutors. Your engagement, whether
online or onsite, will be tracked and if we see that you are not engaging, we will get in contact with
you.
Please remember that your course team is here to support you so if you are having problems, let
us know so we can work with you to find solutions and get you back on track as soon as possible.
Give yourself the best possible chance to succeed by engaging with the full range of learning and
teaching activities available to you on Blackboard. You can also email your tutor or reach the
Module Leader online through Microsoft Teams or via email
Getting Support
Graduating from UWL will open up a world of opportunities for you, but we understand that the
journey to get there is not always easy – especially when you are combining studying with work,
caring for others, or dealing with illness. That is why we offer lots of support to help you meet your
full potential.
3.2.1 Personal Tutors, Module Leaders, Subject Librarians, and Course Leaders
Your Personal Tutor can help if you’re worried about your studies, need academic advice, or want
to find the best way for you to succeed.
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Your Module Leader can help if you’re struggling with work, don’t think you can meet a deadline,
or there was something you didn’t understand or want to know more about.
Your Librarian can help you with finding, evaluating, reading, and referencing sources. They offer
drop-ins and workshops throughout the year.
Your Programme Leader can help with any questions about the course you’re studying, such as
any course-specific requirements or options.
3.2.2 Study Support Team
The Study Support Team helps you enhance your academic writing and study skills through oneto-one support opportunities and workshops throughout the academic year. This support consists
of:
• Study Skills Support
• English Language Support
• Maths and Statistics Support
• Peer Mentoring Scheme
• Online Resources
Apart from the College-wide support framework, which encompasses the Module Leader,
Programme Leader, the Librarian, and your Course Administrator, you will also have at your
disposal the UKCBC Student Engagement Team.
3.2.3 Meeting Deadlines
You should always try your best to submit your work on time. If you submit coursework late, within
10 calendar days of the deadline, then the maximum mark you will be able to get for that work will
be the pass mark. Anything submitted after this would be counted as a non-submission.
We understand that there may be times when you experience circumstances outside of your
control that mean you are not able to submit on time. It’s a good idea to talk your Module Leader if
you’re not going to be able to submit on time so that they can support you and make you aware of
any services that can help.
Where exceptional circumstances mean you’ll be submitting your coursework late, you can
request an extension before your deadline. An extension means that the penalty for submitting up
to 10 calendar days late will not apply.
If your circumstances are so serious that you are not able to submit at all or are unable to attend
an in-person assessment like an exam or in-class test, then you can request mitigation for the
assessment. Mitigation means that you can submit work at the next available attempt instead.
If you request an extension or mitigation before the deadline you can choose to self-certify,
meaning that you do not have to provide evidence, so long as you provide a valid reason for the
request. You can only self-certify three assessments per academic year. If you have used all your
self-certification opportunities, or requested mitigation after the deadline, you will need to provide
evidence of your exceptional circumstances for your request to be granted.
To apply for an Extension or Mitigation, login to Evision, student 360 view and complete a request
form via https://evision.ukcbc.ac.uk/urd/sits.urd/run/SIW_LGN
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Making an Impact
3.3.1 When there’s an issue
If something’s negatively impacting your experience at university, you should raise this informally
with your Module Leader or Programme Leader.
If the issue is affecting several students, you could talk to your Course Rep about it, and they can
either raise your concerns with your Module Leader or Programme Leader on the group’s behalf,
or at the Course Committees which take place each semester.
We aim to ensure that any issues are resolved informally as quickly as possible to have minimum
impact on your studies.
3.3.2 Module Evaluation Surveys
Towards the end of the module, you will be invited to provide some anonymous feedback to the
Module Leader through an online survey. This is your opportunity to give direct feedback about the
module through a series of questions and free text.
Your constructive feedback will help the Module Leader and teaching team to understand the
module experience from your perspective and helps inform the development of the module. At the
end of the survey period, a response to the survey will be available so that you can see the impact
your voice has had.