Mediation and Conflict Management

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SOC201A – AB2, Report – T1, 2015 Page 1

Assessment Brief
Program Bachelor of Applied Social Science
Subject Mediation and Conflict Management
Subject code SOC201A
Name of assessment Assessment 2: Mediation Reflection Report
Length 2000 words
Learning outcomes addressed
by this assessment:
B, C, F
Submission Date: End of Wweek 6, Sunday 11.55 pm
Assessment brief summary: Reflect on one of the three Blackboard Collaborate mediation sessions
and describe how it was effectively mediated.
Total marks 40
Weighting 40%
Students are advised that any submissions past the due date incur a 10% penalty per day, calculated from the total
mark e.g. a task marked out of 40 will incur a 4 mark penalty per day.
Please note: you must attempt all tasks in a subject to be eligible to pass the subject.
More information, please refer to the Academic Progression Policy on http://www.think.edu.au/about-think/think
quality/our-policies
.

SOC201A – AB2, Report – T1, 2015 Page 2
Assessment Description
Mediators can improve their skills by reflecting on past mediations and analysing how they
were done. This report requires you to reflect on ONE of the three Mediation sessions done
in Blackboard Collaborate and describe how it was effectively/ineffectively mediated. For this
report, you will be required to:

Identify and describe what was causing this conflict and how this conflict was
manifested
Explain how the mediation approach/model used was effective and why another
conflict management approach might have been more effective
Describe three mediation techniques that were used effectively in this session
Recommend three other mediation techniques that could have been used to resolve
this dispute and explain why would be effective
Describe briefly how this conflict has helped you understand your own past
experiences with conflict and how you can use this new knowledge to make you into
a better mediator.

When writing your report, be sure to include an introduction which provides a background,
thesis and outline. You will also need a conclusion which summarises the key points,
limitations of your argument and provide future recommendations.
When preparing your report please be sure to make specific references to
mediation/conflict theories and techniques and include in-text references. A reference list
for those references needs to be included at the end of your report. Please see the
Academic Guide for more information on in-text referencing and using reference lists.

SOC201A – AB2, Report – T1, 2015 Page 3
Marking Rubric:

Max. in
category
Your
points
Mediation/conflict theories and concepts are well integrated into
the report
10
Knowledge of mediation/conflict theories and techniques 10
Refers to readings and prescribed text 10
Word count, readability and structure 5
Correct academic writing style (references, in-text references) 5
Total: 40
Comments:

SOC201A – AB2, Report – T1, 2015 Page 4
What we want to see:
The work must be fully referenced with in-text citations and a reference list at the end. We
recommend you work with your Academic Writing Guide to ensure that you reference correctly.
You will find a link to this document on the main page of every unit, under the ‘Assessments’
section. Correct academic writing and referencing are essential tasks that you need to learn. We
recommend a
minimum of ten references.
Referencing: References are assessed for their quality. You should draw on quality academic
sources, such as books, chapters from edited books, journals etc. Your textbook can be used as a
reference, but not the Study Guide and lecture notes. We want to see evidence that you are
capable of conducting your own research. Also, in order to help markers determine students’
understanding of the work they cite, all in-text references (not just direct quotes) must include the
specific page number/s if shown in the original.
Researching: You can search for peer-reviewed journal articles, which you can find in the online
journal databases and which can be accessed from the library homepage. Reputable news
sites such as
The Conversation (https://theconversation.com/au/health), online dictionaries and
online encyclopedias are acceptable as a starting point to gain knowledge about a topic.
Government departments, research institutes such as the National Health and Medical Research
Council (NHMRC), international organisations such as the World Health Organisation (WHO) and
local not for profit organisations such as the Cancer Council are also good resources.
Formatting: The assessment MUST be submitted electronically in Microsoft Word format.
Other formats may not be readable by markers. Please be aware that any assessments submitted
in other formats will be considered LATE and will lose marks until it is presented in Word.
What we don’t want to see:
Plagiarism
: All sources of information need to properly be acknowledged. Please refer to the
plagiarism website on blackboard
i. By clicking the ‘Upload this file’ button you acknowledge that
you have read, understood and can confirm that the work you are about to submit complies with
the Flexible and Online plagiarism policy as shown in the JNI Student Handbook. Like other forms
of cheating plagiarism is treated seriously. Plagiarising students will be referred to the Program
Manager.
Word Count: Marks will be deducted for failure to adhere to the word count – as a general rule
you may go over or under by 10% than the stated length.
Late Submissions: Students are advised that any submissions past the due date incur a 10%
penalty per day, calculated from the total mark e.g. a task marked out of 30 will incur 3 marks
penalty per day.
No submission: Students must attempt all tasks to be eligible to pass the unit.
More information can be found in Think Education Assessment Policy document on the Think
Education website.

SOC201A – AB2, Report – T1, 2015 Page 5
Resources Available to YOU:
1. Academic writing guide link
https://laureateau.blackboard.com/webapps/blackboard/content/listContent.jsp?course_id=_20163_
1&content_id=_2498847_1&mode=reset
2. Writing & referencing: The link to the Learning and Academic Skills Unit
(LASU)
is on the left pulldown menu on the blackboard home page:
https://laureateau.blackboard.com/webapps/blackboard/content/listContent.jsp?course_id=_20163_
1&content_id=_2498847_1&mode=reset
LASU also provides a series of academic skills tutorials. Please contact Caroline
Spaans (
[email protected], 02 949 232 14).
3.
Researching: A guide to researching is available on the library page
http://library.think.edu.au/research_skills/.
Please contact the online and Pyrmont librarian for Health, Dawn Vaux
([email protected]) if you would like further help or a tutorial on how to do
research this way.
i https://laureateau.blackboard.com/webapps/blackboard/content/listContent.jsp?course_id=_20163_1&content_id=_2498858_1&mode=reset