Question 1

Using examples from organisations that you have either worked for or researched including the case study define and contrast the nature of the change process that they faced and using relevant models from the course materials and/or your own wider reading, demonstrate the key drivers for change in each case.

You must draw upon relevant theory, concepts and models and appropriate organisational examples.

In order to complete this task, you will need to consider as a first step the factors outlined in the course materials, referring as a start to the lessons on the Challenge of Change and Changing the Status Quo and relevant academic sources to your answer.

(1000 words)

Question 2

Focusing on one of the examples you described in Question 1 identify the key stakeholders. How might senior management have identified the main areas of support or resistance to any planned change? Discuss how resistance to change should have been ideally managed.

You must draw upon relevant theory, concepts and models and appropriate organisational examples.

In order to complete this task, you will need to consider as a first step the factors outlined in the course materials, referring as a start to the lessons on Diagnosing and Planning Change and Making Change Stick add relevant academic sources to your answer.

(1000 words)

Question 3

Using an example of change from either your own experience or from your own research, evaluate how effectively you feel the change process was managed in terms of the issues that surrounded knowledge management, knowledge tracking and knowledge migration. Justify your conclusions in terms of both the implementation process and the outcomes achieved.

You must draw upon relevant theory, concepts and models and appropriate organisational examples.

In order to complete this task, you will need to consider as a first step the factors outlined in the course materials, referring as a start to the lessons on Management Approaches to Change, Making Change Stick and Leading the Change and add relevant academic sources to your answer.

(1000 words)

Question 4

Compare and contrast any two models that help senior managers to diagnose and plan change in their organisation. Discuss their role in supporting the success of such processes.

You must draw upon relevant theory, concepts and models and appropriate organisational examples.

In order to complete this task, you will need to consider as a first step the factors outlined in the course materials, referring as a start to the lessons on Diagnosing and Planning Change and Implementing Change add relevant academic sources to your answer.