CONTENTS
Assessment Task 1: Knowledge Questions 5
Assessment Task 1: Checklist 9
Assessment Task 2: Project Portfolio 11
Assessment Task 2: Checklist 15
| VET STUDENT ASSESSMENT COVER SHEET |
This declaration must be filled out by the student and submitted with all assessment responses.
☐ I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded with any other student(s).
☐ I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me according to the process documented in the QIBA VET Student Plagiarism and Cheating Policy.
☐ I have correctly referenced all resources and reference texts throughout these assessment tasks.
| Course | ICT60220 – Advanced Diploma of Information Technology | |||
| Unit | ICTPMG612 Manage ICT project initiation | |||
| Trainer/Assessors name | ||||
| Student name | ||||
| Student ID number | ||||
|
|
||||
| Student signature: | Date: | |||
The assessment tasks for ICTPMG612 Manage ICT project initiation are outlined in the assessment plan below. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also follow the advice provided in the IT Works Student User Guide. The Student User Guide provides important information for you relating to completing assessment successfully.
Assessment for this unit
ICTPMG612 Manage ICT project initiation describes the skills and knowledge required to initiate an Information and Communications Technology (ICT) project in small, medium and large organisations.
Assessment Task 1: Knowledge Questions
Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit.
| Assessment information
Ensure that you: · review the advice to students regarding answering knowledge questions in the IT Works Student User Guide. · comply with the due date for assessment which your assessor will provide. This date is also set up in QIBA’s LMS. · adhere with QIBA’s submission guidelines – submit to LMS by the cut-off date and time provided. · include your name, unit code and assessment name, in the filename of all documents submitted to LMS. Example – John Smith_ICTPMG612_AT1 · answer all questions completely and correctly · submit work which is original and, where necessary, properly referenced · submit a completed and signed assessment cover sheet with your work · this task should be completed on the templates provided by QIBA · avoid sharing your answers with other students |
| Assessment information
Information about how you should complete this assessment can be found in Appendix A of the IT Works Student User Guide. Refer to the appendix for information on: · where this task should be completed · the maximum time allowed for completing this assessment task · whether or not this task is open-book. Note: Students should complete and sign the assessment cover sheet within the assessment templates. A separate template is also provided in QIBA’s LMS should the student need to submit additional assessment items. |
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell you how you should answer the question. Use the definitions below to assist you to provide the type of response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in detail, and identify important points and key features. Generally, you are expected to write a response one or two paragraphs long.
Compare – when a question asks you to compare something, you will need to show how two or more things are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or features and express some form of critical judgement. Generally, you are expected to write a response one or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should put forward
arguments for and against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should provide a detailed response with key points and features and provide critical analysis. Generally, you are expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe the required information. Generally, you are expected to write a response two or three sentences long.
List – when a question asks you to list something, this means that you are asked to briefly state information in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, generally, you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”)
only giving the main points. Generally, you are expected to write a response a few sentences
long.
Questions
Provide answers (in blue font in this template provided) to all of the questions below:
- List five characteristics that would be ideal for a person leading an ICT project team.
- When putting together an ICT project team you need to consider several aspects. List five characteristics of technical teams.
- Outline each of the following communication techniques that can be used for consultation during an ICT project.
| Open questions | |
| Closed questions | |
| Funnel questions | |
| Active listening and non-verbal communication |
- As a project manager you will need to communicate with different people throughout the lifecycle of the project. Explain each of the following communication styles/strategies.
| Formal versus informal communication approach | |
| Use of jargon | |
| Tone |
- Outline each of the following basic styles of communication.
| Passive communication | |
| Aggressive communication | |
| Passive-aggressive communication | |
| Assertive communication |
- Outline three effective interview techniques for interviewing stakeholders and that could be used during an ICT project.
- Explain each of the following estimation and cost analysis techniques related to managing ICT projects.
| Analogous estimating. | |
| Parametric modelling. | |
| Bottom-up estimating. |
- Outline a process that can be followed for establishing a technical team.
- List the five stages of the Tuckman model of team development that can be used to assess team development.
- Describe the process you would use for setting objectives for a project, as well as how you would conduct a benefits analysis to assess that the project is worthwhile.
- Outline two different types of project methodologies.
- List four factors should be considered to determine which methodology is appropriate for a project.
- Outline each of the following project management tools and explain how they are used.
| Gantt charts | |
| Dashboards | |
| Task lists | |
| Timesheets |
- Describe the considerations you need to make when putting together a technical team. In your answer, include how you would assign roles to each team member.
- Assume you are managing two different projects. It is important for each project to run smoothly when you are focusing on the other project, therefore you need to delegate responsibility to one person from each project to act on your behalf when you are not available. Explain what you would consider when having to delegate authority and decision making to these people.
- Explain the common steps required when undertaking system analysis.
- Describe the followings that are applicable to ICT projects and teams:
- organisational values,
- policies, and
- processes
- Explain technology solution models and frameworks applicable to managing ICT projects.
Assessment Task 1: Assessor Checklist
| Student’s name: | ||||
| Did the student provide a sufficient and clear answer that addresses the suggested answer for the following? | Completed successfully? | Comments | ||
| Yes | No | |||
| Question 1 | ||||
| Question 2 | ||||
| Question 3 | ||||
| Question 4 | ||||
| Question 5 | ||||
| Question 6 | ||||
| Question 7 | ||||
| Question 8 | ||||
| Question 9 | ||||
| Question 10 | ||||
| Question 11 | ||||
| Question 12 | ||||
| Question 13 | ||||
| Question 14 | ||||
| Question 15 | ||||
| Question 16 | ||||
| Question 17a | ||||
| Question 17b | ||||
| Question 17c | ||||
| Question 18 |
|
|||
| Task outcome: | ☐ Satisfactory | ☐ Not satisfactory | ||
| Assessor signature: | ||||
| Assessor name: | ||||
| Date: | ||||
Assessment Task 2: Project Portfolio
Information for students
In this task, you are required to demonstrate your skills and knowledge by working through a number of activities and completing and submitting a project portfolio.
You will need access to:
- a suitable place to complete activities that replicates a business environment including a meeting space and computer and internet access
- your learning resources and other information for reference
- Project Portfolio template
- Simulation Pack (if you need a case study and to access the business case template) or access to information about an organisation’s needs, deliverables and project scope.
| Assessment information
Ensure that you: · review the advice to students regarding answering knowledge questions in the IT Works Student User Guide. · comply with the due date for assessment which your assessor will provide. This date is also set up in QIBA’s LMS. · adhere with QIBA’s submission guidelines – submit to LMS by the cut-off date and time provided. · include your name, unit code and assessment name, in the filename of all documents submitted to LMS. Example – John_ICTPMG12_AT2 · answer all questions completely and correctly · submit work which is original and, where necessary, properly referenced · submit a completed and signed assessment cover sheet with your work · this task should be completed on the templates provided by QIBA · avoid sharing your answers with other students |
| Assessment information | |
| Information about how you should complete this assessment can be found in Appendix A of the IT Works Student User Guide. Refer to the appendix for information on:
· where this task should be completed · how your assessment should be submitted. Note: Students should complete and sign the assessment cover sheet within the assessment templates. A separate template is also provided in QIBA’s LMS should the student need to submit additional assessment items. |
Activities
Complete the following activities:
- Carefully read the following:
| This assessment task requires you to develop a business case for an ICT project which includes defining the project and selecting a suitable project approach. You will also be required to establish an ICT project team. This project can be based on the case study businesses in the ICTPMG612 Simulation Pack
You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below. |
- Planning
| Make sure you are familiar with the business you are basing this assessment on and have read through the necessary background information and policies and procedures. For the case study business, this is all of the documents included in the ICTPMG612 simulation pack.
Complete Page 4 of your Project Portfolio for this unit. Read through the requirements of Section 1 and 2 of your Project Portfolio which include detailed guidance relevant to all the assessment activities. |
- Define the project and develop a project business case
| You are now to complete Section 1 of your Project Portfolio by defining the project and developing a project business case. This involves:
· Defining and documenting the business problems and the project scope based on these problems. · Identifying key stakeholders and assessing their requirements. · Identifying project constraints. · Identifying project objectives and benefits of the project. · Identifying feasible solutions as relevant to the project. You are to present this information in a business case template document provided in the ICTPMG612 Simulation Pack and you are also to prepare a short presentation of your business case that can be presented to stakeholders for feedback. If you are completing this in your RTO, this will be to a small group of students organised by your assessor. Your presentation should be for approximately 10 minutes. Make sure that you review the communication and teamwork skills you need to demonstrate in your presentation so that can prepare for this too. Your assessor will advise you of the date and time of the presentation. |
|
| Complete Section 1 of your Portfolio. |
- Business case presentation
| You are now to present your business case.
During the presentation, you are to demonstrate that you use oral communication and teamwork skills including: · Providing information using language and terminology that stakeholders can understand · Building rapport and engaging and motivating meeting participants using appropriate techniques · Using high level influencing/negotiating skills to seek support for the project approach · Using active listening techniques to confirm stakeholders’ understanding · Asking open-ended questions to encourage feedback. Take notes on the feedback you receive as you will need to record this in Section 1 of your Portfolio, as well as your response to the feedback. |
|
| This can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions above and meet the timeframes allocated. |
- Establish the project team
| The final part of this assessment requires you to establish the project team. You can assume the business case has been approved and you are now moving forwards with initiating the project.
Complete Section 2 of your Portfolio. This involves: · Identifying and then selecting team members who will participate in the project in order to form a cohesive technical team · Determining and documenting roles and responsibilities · Developing and documenting a support plan for the team. |
- Submit your completed Project Portfolio
| Make sure you have completed all sections of your Project Portfolio, answered all questions, provided enough detail as indicated and proofread for spelling and grammar as necessary.
Submit to your assessor for marking via QIBA’s LMS (Moodle), ensuring all document file names follow QIBA’s naming protocol. |
Assessment Task 2: Assessor Checklist
| Student’s name: | |||||
| Did the student: | Completed successfully? | Comments | |||
| Yes | No | ||||
| Define business problems and initial project scope as per the organisation’s requirements? | |||||
| Identify the project’s core technology areas as per the business problems? | |||||
| Identify key stakeholders and analyse their requirements? | |||||
| Define and document constraints that may impact project? | |||||
| Identify and document project objectives and benefits? | |||||
| Research and report on feasible ICT solutions? | |||||
| Select and report on feasible ICT solutions? | |||||
| Develop the business case using the required template? | |||||
| Present business case to required personnel and seek feedback? | |||||
| Negotiate project outcomes with stakeholders? | |||||
| Use oral communication and teamwork skills including:
· providing information using language and terminology that stakeholders can understand · building rapport and engaging and motivating meeting participants using appropriate techniques · using high level influencing/negotiating skills to seek support for the project approach · using active listening techniques to confirm understanding · asking open-ended questions to encourage feedback? |
|||||
| Respond to feedback? | |||||
| Identify and select team members as per the project’s requirements and ensure a cohesive technical team? | |||||
| Establish and document team member roles and responsibilities? | |||||
| Develop and document support plan for team members as per project requirements? | |||||
| Submit documentation to required personnel and seek and respond to feedback? | |||||
| Task outcome: | ☐ Satisfactory | ☐ Not satisfactory | |||
| Assessor signature: | |||||
| Assessor name: | |||||
| Date: | |||||
| Qualification: | ICT60220 Advanced Diploma of Information Technology |
| Unit: | ICTPMG612 Manage ICT project initiation |
| Student name: | |
| Assessor name: | |
| Date |
Final assessment results
| Task | Type | Result | ||
| Satisfactory | Unsatisfactory | Did not submit | ||
| Assessment Task 1 | Knowledge questions | S | U | DNS |
| Assessment Task 2 | Project Portfolio | S | U | DNS |
| Overall unit results | C | NYC | ||
Overall Assessor Feedback
☐ My performance in this unit has been discussed and explained to me.
☐ I would like to appeal this assessment decision.
Student signature: ___________________________________________ Date: _________________
☐ I hereby certify that this student has been assessed by me and that the assessment has been carried out according to the required assessment procedures.
Assessor signature: _________________________________________ Date: _________________