The COVID-19 pandemic quickly becomes a humanitarian crisis of unimaginable proportion, forcing all leaders, organizations, and nations to rethink handling people and doing business. This uncertainty put leaders to the test on what leadership traits and skills could be of the essence to lead through the pandemic.

Nations, businesses, and communities coped to the best of their ability as they dealt with the lingering fear of the never-ending pandemic soon. Employees looked up to their organization leaders and were dissatisfied with their employers for closures, but the reality was that the governments mandated the businesses’ closures to contain the spread of the virus.