;sor x .9 Course: BSBSTR401 Prom: X CI Course: B5BSTR502 Facile;X Gmail ds/BSBCMM511%20Assessor%20Marking5520Guide.pdf

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— B 9 of 26 (7)(1 • Management information ;thou) internal activities that are highly confidential, such as planned redundancies • Business ththrmation such as budgets and forecasts or planned new products or services.

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BSBCMM51 Communicate with influence 3. Discuss three ways by which a business can ensure that confidentiality is maintained at work. Response should include at least three of the following: or • Securely storing personal files of employees and the management to avoid misuse• loss unauthorized access is of key importance in ensuring confidentiality. • Implement a workplace .de of conduct that refer to confidentiality requirements. • Provide induction and training to employees about confidentiality requirements. • U. passwords on computers to restrict access. • Having restricted access to certain files. • Having employees sign a non-disclosure agreement so as to protect confidential business information. 4. Explain the key principles of negotiation that should be used in the workplace to ensure that agreemen. . are reach. Response should broadly cover the following. • Defining the goals: it is important that the goals of the negotiation are clear. pers,,th. Separating people from the problem: it’s important to focus on the issue rather than the • Mutual understanding, It is important that both parties in the dispute understand the other Pet., perspective and can empathize with each other’s position. • Solutions: It is important to identify rnore than one solution to the Issues being negotiated •and It the most important issues to resolve. • Objective criteria: all negoliafions stmuld be made on objective criteria, for example, when ne Satin wane the Indust standard should be taken into account.
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