Part A

Does the standardization of processes and homogenization of services in a hospital reduce cost? Does it improve the organization’s learning curves? How does it improve efficiency? Explain how the linkages of these homogenized services with the performance of the hospitals occur? Provide examples.

Part B

Referring to the case study article “Lean Methodology in Health Care” by Cohen, answer the following questions:

1. What is lean improvement methodology? Describe its concepts, history, applications and
2. What are the wastes’ types that lean addresses? Give example on each waste type?
3. Describe the five steps in implementing lean.
4. Issues with lean implementation in healthcare.