Topic 4: Employee engagement
Organisations are continually seeking businesses’ version of the ‘golden chalice’ — sustainable competitive advantage.
In this topic, we focus on creating the most suitable and beneficial environment for our ultimate resource and potential advantage — our people.
What is engagement? 19:28 mins] In this podcast we review methods of surveying employee engagement and what they say about current engagement levels at work.

EMPLOYEE ENGAGEMENT
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Dr Susan Inglis, La Trobe University
tP.W.T.MRS
Employee engagement relates to the level of commitment, passion and loyalty employees demonstrate towards their work and organisation. Contemporary research indicates that the more engaged an employee is, the higher their performance and productivity.
Mercer’s Global Talent Trends 2022, Mercer’s Global Talent Trends 2022, which is based on data from 10910 employees, HR leaders, and C-suite executives, indicates a progression from employees wanting an organisation to meet their basic, psychological and well-being needs towards also wanting to help them attain higher life experience and fulfilment needs.
The report is titled The rise of the relatable organisation’, highlighting 5 key trends, including employees wanting to know that the organisation contributes to the common good and supports individual and community needs. As Ephraim Patrick of Mercer suggests, people “no longer want to work for an organisation; they want to work with an organisation (Patrick 2022).
The 5 key trends are:
1. Reset for relevance. Build resilience by leading with values and an adaptive design 2. Work in partnership. Create equitable, transparent and rewarding partnerships 3. Delivery of total well-being. Nurture a healthy workforce with benefits that matter 4. Built for employability Meet future workforce needs with a skills-based organisation 5. Harness Collective energy Unlock potential with human-centre work environments
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