Developing Intercultural Competence

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Kaplan Business School Assessment Outline
Assessment 2 Information

Subject Code: MBA 502
Subject Name: Emotional Intelligence, Cultural Intelligence and Diversity
Assessment Title: Developing Intercultural Competence
Assessment Type: Infographic
Word Count: 1 page
Weighting: 30 %
Total Marks: 30
Submission: My KBS
Due Date: Tuesday 11.55 pm Week 9

Your Task
In response to the following scenario, students will produce a one-page infographic
detailing what would be included in a staff professional development workshop entitled
Developing Intercultural Competence’.
Assessment – Scenario
You work for a medium-sized Australian business. You manage a cohesive, supportive,
and friendly work team of 25 people who have worked together for the past 10 years.
Your company has invited 15 new staff from your subsidiary in Thailand to assist with a
project in Australia.15 of the new staff will soon join your team.
Your current work team are all native English-speaking, 2
nd generation Australians.
They have minimal experience working overseas or with new migrant workers to
Australia. You are planning a professional development workshop that will be
delivered to the current Australian staff and the new Thai employees in your team.
The workshop will be required to deliver three outcomes:
1. An understanding of cultural differences based on Hofstede’s (1980)
model of Intercultural Dimensions and Hall’s (1963) high-context versus
low-context culture.
2. Three practical examples of how to adapt messages to make them
relevant and understandable for all members of staff. These examples
may be drawn upon either Hofstede’s theory or Hall’s theory of highcontext versus low-context cultures, or both.
3. Three strategies (specific actions) that will make the new staff feel
welcome and supported and be part of the team.

Kaplan Business School Assessment Outline
The following Subject Learning Outcomes addressed in this assessment are:

LO3: Evaluate the importance and influence of diversity and culture and their
associated implications for organisations and leadership.
LO4: Analyse and evaluate successful models of intercultural management,
highlighting the issues and key strategies for overcoming challenges.

Assessment Instructions
You are required to prepare a one-page infographic. You will give a clear and
succinct, one-page snapshot of what the participants will learn and do in the
workshop. Most importantly, you will include why they will be learning and doing
those things by linking them to relevant theories.
What is an infographic?
An infographic is a succinct visual representation of information. It includes a
variety of elements such as images, icons, text, charts, and diagrams to convey
messages briefly.
It helps to communicate complex and detailed information in an easily
understandable format.
The design of this infographic is entirely your choice. Exploring sites such as
Canva and PowerPoints will provide templates to prepare your Infographic.
Remember to adhere to the principles of an infographic – less text and more
imagery to convey meaning.
Your Infographic must contain the following information:
A minimum of two theories and models of Cultural Intelligence.
Minimum of five refereed journals are included in the infographic.
Non-academic resources.
Minimum of one such as websites, government publications, census data and
newspaper articles
3 examples of communications and 3 specific strategies on how to welcome new
staff

Kaplan Business School Assessment Outline
How to submit
.
The Infographic should be submitted as an image.
The Infographic should be uploaded into My KBS (Turnitin).
Important Study Information
Academic Integrity Policy
KBS values academic integrity. All students must understand the meaning and
consequences of cheating, plagiarism and other academic offences under the
Academic Integrity and Conduct Policy.
What is academic integrity and misconduct?
What are the penalties for academic misconduct?
What are the late penalties? How can I appeal my grade?
Click here for answers to these questions:
http://www.kbs.edu.au/current-students/student-policies/.
Word Limits for Written Assessments
Submissions that exceed the word limit by more than 10% will cease to be
marked from the point at which that limit is exceeded.
Study Assistance
Students may seek study assistance from their local Academic Learning Advisor
or refer to the resources on the MyKBS Academic Success Centre page. Click
here for this information.
Page 4 Kaplan Business School Assessment
Document classification: Internal Document classification: Internal

Criteria HD (High Distinction)
85%-100%
D (Distinction)
75%-84%
CR (Credit)
65%-74%
P (Pass)
50%-64%
F (Fail)
0% -49%
Accuracy of
Infographic Content
(15 marks)
Demonstrates a high level
of understanding of CI
theories that are
excellently summarised in
the Infographic.
The CI Models are
explained demonstrating
excellent subject
knowledge. Three
examples and strategies
are provided that are
understandable to the new
staff.
Accurate information is
cited using research from
varied sources to support
the arguments.
Demonstrates a very
good level of
understanding of CI
theories, which are
well summarised in
the Infographic. The
CI Models are very
well explained
demonstrating very
good subject
knowledge. Three
strategies are very
well explained that are
understandable to the
new staff.
At least three
resources are cited to
support the
arguments.
Demonstrates an
adequate level of
understanding of CI
theories, which are
well summarised in
the Infographic. The
CI Models are
adequately
explained
demonstrating
adequate subject
knowledge. Three
strategies are very
well explained that
are understandable
to the new staff.
At least three
resources are cited
to support the
arguments.
Demonstrates a
basic level of
understanding of
CI theories, which
summarises with
a basic
explanation.
Demonstrates a
minimal
understanding of
the subject
knowledge.
Provided a basic
explanation of
three strategies
that lack clarity for
new staff.
Resources are not
clearly cited to
support the
arguments.
Lacks a basic level of
understanding of CI
theories and does not
provide a relevant
explanation.
Does not demonstrate a
minimal understanding
of the subject
knowledge.
Three basic strategies
are not addressed and
lacks clarity. No
resources are cited to
support arguments
Infographics Visuals
and Design (10
marks)
All Infographic visuals are
related to the topic and
make it easier to
understand.
It conveys the clear
meaning of the proposed
workshop. The visuals add
to the content of the
infographic.
Makes excellent use of
font, and colour is
consistent and enhances
the presentation.
All infographic visuals
relate to the topic and
make it clear to
understand. The
meaning of the
workshop provides a
very good
understanding along
with the visuals.
Very good use of font,
and colour to increase
the effects of the
presentation.
The infographic
visuals adequately
relate to the topic
and make it clear to
understand. The
meaning of the
workshop provides
adequate
understanding
along with the
visuals. Font style
and size along with
colour improve the
presentation.
Minor mistakes in
font style and size.
The infographic
visuals provide a
basic
understanding of
the topic. The
visuals provide a
minimal
understanding of
the workshop.
The font size,
style, and colour
need major
improvement.
The infographic does not
provide any
understanding of the
topic. The visuals do not
clearly represent the
objective of the
workshop. Lacks
consistency in font, size,
and colour. Need
overall improvement.
Referencing/
Language and
Grammar (5 marks)
Excellent use of Harvard
referencing style with no
mistakes. Academic
language and writing are
well expressed with no
grammatical errors.
Very good use of
Harvard referencing
style with minimal
mistakes. Academic
language is very well
written with minimal
grammatical errors.
Adequate use of
Harvard referencing
with noticeable
mistakes in style.
Written language
has noticeable
grammatical
mistakes.
Basic use of
Harvard
referencing style
with major
mistakes.
Harvard referencing
style not followed. A
major improvement is
needed in written
language and grammar.