Certificate IV in Kitchen Management

Assessment Details
Qualification Code/Title	SIT40521 Certificate IV in Kitchen Management
Assessment Type	Assessment Task 1: Knowledge questions Assessment Task 2: Staff recruitment project Assessment Task 3: Staff selection project Assessment Task 4: Staff induction project		Time allowed	2 Weeks
Due Date		Location	AHIC	Term / Year

Unit of Competency
National Code/Title	SITXHRM010 Recruit, Select and Induct Staff

Student Details
Student Name		Student ID

Assessor Details
Assessor’s Name
RESULTS (Please Circle)	SATISFACTORY	NOT SATISFACTORY

Feedback to student:

Student Declaration: I declare that I have been

assessed in this unit, and I have been advised of my

result. I am also aware of my appeal rights.

Assessor Declaration: I declare that I have conducted a fair,

valid, reliable and flexible assessment with this student, and I

have provided appropriate feedback.

Signature

Date

Information for Student:

This assessment is to be completed according to the instructions given below in this document.

Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge. You will be entitled to one (1) resubmit in showing your competence with this unit.

If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.

Please refer to the College re-submission and re-sit policy for more information.

If you have questions and other concerns that may affect your performance in the Assessment, please inform the assessor immediately.

This is an Open book assessment which you will do in your own time but complete in the time designated by your assessor. Remember, that it must be your own work and if you use other sources then you must reference these appropriately.

This is Individual Assessments. Once you have completed the assessment, please upload the softcopy of the Assessment into AHIC Moodle.

Re-assessment of Result & Academic Appeal procedures:

If a student is not happy with his/ her results, that student may appeal against their grade via a written letter, clearly stating the grounds of appeal to the Chief Executive Officer. This should be submitted after completion of the subject and within fourteen days of commencement of the new term.

Re-assessment Process:

An appeal in writing is made to the Academic Manager providing reasons for re-assessment /appeal.

Academic Manager will delegate another member to review the assessment.

The student will be advised of the review result done by another assessor.

If the student is still not satisfied and further challenges the decision, then a review panel is formed comprising the lecturer/trainer in charge and the Academic Manager or if need be an external assessor.

The Institute will advise the student within 14 days from the submission date of the appeal. The decision of the panel will be deemed to be final.

If the student is still not satisfied with the result, he / she has the right to seek independent advice or follow external mediation option with nominated mediation agency.

Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-enrol in that subject.

The cost of reassessment will be borne by the Institute. The external assessor will base his/her judgement based on principles of assessment. These principles require assessment to be reliable, fair, practical and valid.

Academic Appeals:

If you are dissatisfied with the outcome of the re-evaluation process, you have a right to appeal through academic appeals handling protocol.

To appeal a decision, the person is required to complete the AHIC- Request for Appeal of a Decision form with all other supporting documents, if any. This form is available via our website. The completed Request for Appeal form is to be submitted to the Student Support Officer either in hard copy or electronically via the following contact details:

Student Support Officer, AHIC College Level 4, 114-120 Castlereagh Street, Sydney NSW 2000 Australia.

The notice of appeal should be in writing addressed to the Chief Executive Officer and submitted within seven days of notification of the outcome of the re-evaluation process.

If the appeal is not lodged in the specified time, the result will stand and you must re-enrol in the unit.

In emergency circumstances, such as in cases of serious illness or injury, you must forward a medical certificate in support of a deferred appeal. The notice of appeal must be made within three working days of the concluding date shown on the medical certificate.

The decision of Chief Executive Officer will be final.

Student would then have the right to pursue the claim through an independent external body as detailed in the students’ complaint / grievance policy.

Plagiarism:

Plagiarism means to take and use another person’s ideas and or manner of expressing them and to pass them off as your own by failing to give appropriate acknowledgement. This includes material sourced from the internet, RTO staff, other students, and from published and unpublished work.

Plagiarism occurs when you fail to acknowledge that the ideas or work of others are being used, which includes:

Paraphrasing and presenting work or ideas without a reference

Copying work either in whole or in part

Presenting designs, codes or images as your own work

Using phrases and passages verbatim without quotation marks or referencing the author or web page

Reproducing lecture notes without proper acknowledgement.

Collusion:

Collusion means unauthorised collaboration on assessable work (written, oral or practical) with other people. This occurs when a student presents group work as their own or as the work of someone else.

Collusion may be with another RTO student or with individuals or student’s external to the RTO. This applies to work assessed by any educational and training body in Australia or overseas.

Collusion occurs when you work without the authorisation of the teaching staff to:

Work with one or more people to prepare and produce work

Allow others to copy your work or share your answer to an assessment task

Allow someone else to write or edit your work (without rto approval)

Write or edit work for another student

Offer to complete work or seek payment for completing academic work for other students.

Both collusion and plagiarism can occur in group work. For examples of plagiarism, collusion and academic misconduct in group work please refer to the RTO’s policy on Academic integrity, plagiarism and collusion.

Plagiarism and collusion constitute cheating. Disciplinary action will be taken against students who engage in plagiarism and collusion as outlined in RTO’s policy.

Proven involvement in plagiarism or collusion may be recorded on students’ academic file and could lead to disciplinary

Assessment Requirements

You are required to complete and pass every task in the assessment in order to be deemed competent.

Assessment Schedule

Task	Due Date	Student Signature	Trainer Signature	Comments
Task 1- 4	Week 2

Introduction

Welcome to the Student Assessment Tasks for SITXHRM010 Recruit, select and induct staff. These tasks have been designed to help you demonstrate the skills and knowledge that you have learnt during your course.

Assessment for this unit

SITXHRM010 Recruit, select and induct staff describes the performance outcomes, skills and knowledge required to coordinate the recruitment, selection and induction of new staff members within the framework of existing human resource policies and procedures. It requires the ability to identify recruitment needs, develop selection criteria, process and evaluate applications, select people according to their attitude, aptitude and fit to the position and coordinate induction programs.

For you to be assessed as competent, you must successfully complete four assessment tasks:

Assessment Task 1: Knowledge questions – You must answer all questions correctly.

Assessment Task 2: Staff recruitment project – You are required, as the Human Resources Manager of Blue Healer Spa, to recruit several new staff members.

Assessment Task 3: Staff selection project – You are required to participate in three interviews for the new positions at the Blue Healer Spa.

Assessment Task 4: Staff induction project – You are required to plan the induction processes that the new employees will undergo.

Preparing for assessment

Please read through all of the assessment tasks and related documents carefully before you get started. Ensure that you have everything that you need and seek clarification from your trainer, assessor or workplace supervisor if you have any questions.

Supporting resources: Supporting resources include templates, journals, workbooks and portfolios which can be used to support you in providing evidence of your competence. Your assessor will provide you with these documents before you begin your assessment tasks. For this unit, the supporting resources comprise:

Recruitment Report Template (Assessment Task 2)

Service and Efficiency Report (Assessment Task 2)

Recruitment, Selection and Induction Policy and Procedures (Assessment Task 2)

Position Descriptions (Assessment Task 2)

Interview Report Template (Assessment Task 3)

Offer of Employment Template (Assessment Task 3)

Recruitment, Selection and Induction Policy and Procedures (Assessment Task 3)

Selection Report Template (Assessment Task 3)

Recruitment, Selection and Induction Policy and Procedures (Assessment Task 4)

Once you have read through the assessment tasks and are satisfied that you are clear on the requirements and submission dates, complete and sign a Student Assessment Agreement. Your assessor will countersign the agreement and keep it on file.

Remember to check the information about:

submitting assessments

assessment appeals

re-assessment guidelines

responding to written questions.

Assessment Task 1: Knowledge questions

Information for students

Knowledge questions are designed to help you demonstrate the knowledge which you have acquired during the learning phase of this unit. Ensure that you:

comply with the due date for assessment which your assessor will provide

adhere with your RTO’s submission guidelines

answer all questions completely and correctly

submit work which is original and, where necessary, properly referenced

submit a completed cover sheet with your work

avoid sharing your answers with other students.

Questions

Name five examples of recruitment practices in the tourism, travel, hospitality and event sectors.

Name five examples of selection practices in the tourism, travel, hospitality and event sectors.

List three ways selection criteria for a nominated job vacancy can be differentiated.

Identify two formats for job advertisements.

List five examples of possible inclusions in selection criteria.

List five examples of possible inclusions in job vacancy advertisements.

Identify two examples of effective advertising media when recruiting staff for the tourism, travel, hospitality and event sectors.

List three features of an effective recruitment advertisement.

Outline the role of recruitment agencies in the recruitment process.

Explain the nature of the relationship between a job description and the selection criteria.

Describe three ways to develop clear and concise selection criteria for a job vacancy.

Explain how to link interview questions to selection criteria.

Outline key elements of industrial awards.

Outline the nature and role of workplace induction programs.

List five examples of information that could be included in a workplace induction program.

Describe the roles of the following personnel in the recruitment and induction process.

a. Human Resources Manager

b. New employee’s line Manager

c. New employee’s colleagues

Outline the key elements of equal employment opportunity (EEO) employment laws and how they must be implemented in recruitment and selection processes.

Explain why each of the following records is used as part of the recruitment and selection process.

Record type	Reason they are used
Organisational procedures to be used within these processes
Lists of who was interviewed and when they were interviewed.
Details of the people who conducted the interviews.
Formal rating sheets completed by interviewers during interviews of applicants.
Notes taken by interviewers during interviews of applicants.

Explain why the checks listed below should be conducted as part of the selection process.

Check	Reason they are conducted
Police check.
Reference check.
Working with children check.
Qualifications check.

Explain the practice of ‘evaluation of portfolios’ as part of the selection process.

What types of written information might be exchanged during the selection process?

Identify a situation in which the following types of interviews might be used as part of the selection process.

Interview type	Situation in which they are used
Interview by a selection committee, senior management or an external professional recruitment company.
In-person, face-to-face interviews.
Interviews conducted using teleconference facilities.
Telephone interviews.
Use of videoconference facilities.

Describe the following practices that may be employed by an organisation as part of their selection process.

Practices

Description

Presentation to a selection committee.

Skills tests.

Explain why the two listed special ‘access’ arrangements might be made by an organisation for an applicant who is attending a job interview.

Special access arrangement

Why they might be made

Parking for candidate’s car.

Security clearance for the applicant.

Describe when the following special arrangements may need to be made when organising selection procedures for a job vacancy.

Type of Special Arrangement	Description of when it may be needed
Assistive technology.
Electronic presentation media.
Interpreters.
Visual information and diagrams instead of written material.

Identify five possible special interview techniques for those with disabilities.

Explain the reason for including the following in a workplace induction and orientation program for a new employee.

Topics covered	Reason for including them
Conditions of employment.
Contact details for key personnel in the business.
Things the organisation is currently focussing its efforts on.
Employee benefits.
Employee responsibilities.
Employee rights.
Information on the culture of the workplace/organisation.
Details of the goals and objectives of the business.
Explanation of what the business sees as its corporate responsibilities.
Vision Statement of the business.
Organisational policies and standard operating procedures.
The industrial relations (IR) arrangements the business has agreed to with its workers.
Where departments are within the business and the location of equipment to be used.
Where the staff room, lockers and other staff facilities are located.
The location of other places of business other than the main workplace of the organisation.
Tour of the entire organisation.
Handout showing the structure of the business and the relative position of all positions within the organisation (‘organisational chart’).
The employment instrument they are employed under and the rates of pay they will receive.
Information relating to their superannuation entitlements.
When and how wages are paid.
Job-related work protocols and standard operating procedures.
Workplace and job-specific safety information.

Assessment Task 1: Checklist

	Student’s name:
	Did the student provide a sufficient and clear answer which met the requirements of the assessor marking guide?	Completed successfully?		Comments
		Yes	No
	Question 1
	Question 2
	Question 3
	Question 4
	Question 5
	Question 6
	Question 7
	Question 8
	Question 9
	Question 10
	Question 11
	Question 12
	Question 13
	Question 14
	Question 15
	Question 16a
	Question 16b
	Question 16c
	Question 16d
	Question 17
	Question 18a
	Question 18b
	Question 18c
	Question 18d
	Question 18e
	Question 19a
	Question 19b
	Question 19c
	Question 19d
	Question 20
	Question 21
	Question 22a
	Question 22b
	Question 22c
	Question 22d
	Question 22e
	Question 23a
	Question 23b
	Question 24a
	Question 24b
	Question 25a
	Question 25b
	Question 25c
	Question 25d
	Question 26
	Question 27a
	Question 27b
	Question 27c
	Question 27d
	Question 27e
	Question 27f
	Question 27g
	Question 27h
	Question 27i
	Question 27j
	Question 27k
	Question 27l
	Question 27m
	Question 27n
	Question 27o
	Question 27p
	Question 27q
	Question 27r
	Question 27s
	Question 27t
	Question 27u
	Question 27v
Assessor Feedback:
Assessor name:
Assessor signature and Date:

Assessment Task 2: Staff recruitment project

Information for students

This task requires you, as the Human Resources Manager of Blue Healer Spa, to recruit several new staff members.

You will need access to:

your learning resources and other information for reference

your Recruitment Report Template

your Service and Efficiency Report

your Recruitment, Selection and Induction Policy and Procedures

your Position Descriptions.

Ensure that you:

comply with the due date for assessment which your assessor will provide

adhere with your RTO’s submission guidelines

answer all questions completely and correctly

submit work which is original and, where necessary, properly referenced

submit a completed cover sheet with your work

avoid sharing your answers with other students.

Activities

Complete the following activities.

Carefully read the following.

You have been appointed as the Human Resources Manager of a health resort and convention centre in the Blue Mountains, near Sydney. The resort, Blue Healer Spa, is made up of five areas: catering, wellness, meeting rooms, accommodation, and administration. Each area has its own full-time manager.

The kitchen is large enough to feed over 100 people three meals each day. There are four full-time kitchen staff, and the rest of the staff are hired on a casual basis to cater for functions and retreats.

There is accommodation for 80 people in twin and double rooms. Surrounding hotels provide further accommodation when needed.

There are four meeting rooms of various sizes, and these can be opened up to make one large room for functions such as weddings and courses. There is also a service area where computers and printers can be accessed.

The wellness area has two saunas, a steam room, three warm water spas, four massage rooms and four consultation rooms where naturopathic consultations and facial treatments are performed. The spa runs continuously, mostly due to locals visiting, whether a course is running or not.

Reception includes the front desk and the office where the accounts are done, and records kept. It is an open plan office with 5 staff workstations.

There has been an increase in bookings over the coming six months, and the resort’s accountant has calculated that the increase in income could pay for one additional full-time position and one casual position. You have been asked to work out how many new staff could be recruited and on what basis applicants should be selected.

The Blue Mountains Historical Society has long had an interest in the Blue Healer Spa. It has undergone many renovations and additions over the last century, and it is considered to be a very important historic building. The society has asked the resort whether it would be interested in letting some of their volunteers lead tours through the older parts of the building complex. The resort has agreed in principle but insisted that the prospective tour volunteers undergo an interview and selection process as all new staff members do. That way they can ensure that their high standards of customer service are maintained.

Draft an email to all the Area Managers

Review the Blue Healer’s Recruitment, Selection and Induction Policy and Procedures.

It states that before you can begin the recruitment process, you are required to consult with your colleagues to ensure that you have enough information on the resort’s staffing needs and job descriptions.

The text of your email should ask the managers to define what positions they need filled and what the new employees will be expected to do once they are working at the job.

Write a recruitment report

As set out in the resort’s policies and procedures, you are required to submit a report on the anticipated recruitment process to the Management Team for their approval prior to the positions being advertised.

Begin by reviewing the following:

The Managers’ replies to your email

Service and Efficiency Report

Recruitment, Selection and Induction Policy and Procedures

Position Descriptions

For the purposes of this assessment, you will be required to recruit, interview and select applicants for three positions at the resort.

One full time permanent position

One casual position

One volunteer position

Your report should include the following:

Each area of the resort’s recruitment needs. These should be based on a combination of the Managers’ replies and your own monitoring of each area’s service and efficiency levels.

A required skills profile of each potential employee. Determine whether any of the positions would qualify for a government-subsidised traineeship or apprenticeship.

Selection criteria. These should be:

Based on the Job Descriptions

Written in clear and concise language to ensure they are not misinterpreted.

Incorporate the required customer service attitude

Incorporate the required level of experience

A summary of the relevant employment related legislation. This should include equal employment opportunity (EEO) legislation.

An estimate of the advertising costs and the cost of the new positions.

A summary of the company’s processes for getting approval for the cost of the new positions

A summary of the company’s processes for getting approval for the recruitment of the new personnel

A description of the selection process that will be followed. This should include:

The required make-up of interview panels

The procedures for employment checks that will be followed

Use the Recruitment Report Template to guide your work.

When completed, submit it to your Management Team (your assessor) ask for their feedback and request that they approve it.

Write position advertisements

Use the information from your Recruitment Report to write an advertisement for each of the three new positions. These will then be placed on several job search websites.

Combine these three texts into one document and save it as Recruitment Advertisements.

When completed, submit it to the resort’s Marketing Manager (your assessor), who will send them on to the appropriate websites.

The responses will be collected and collated by the Administration Officer.

Re-advertise positions.

You will have noticed that the response to two of the advertised positions was inadequate.

Consider whether posting the advertisements on the internet is the most effective way of reaching potential candidates for these positions. Determine which media would be more appropriate for advertising the positions.

You are required to send at least one email for each position that received an inadequate number of applications. Each email should be sent to the medium of your choice, with the advertisement you developed for it in activity 3 as part of the email’s text.

Process applications.

When you have received the Position Applications, you are required to process them as set out in the Recruitment, Selection and Induction Policy and Procedures.

Review each applicant against the selection criteria you set out in your recruitment report and select at least two applicants to interview for each position.

Enter your comments for each and whether you would select them for an interview in the Selection Report Template. Complete a template for each position. Add these together and save the document as Selection Report.

When completed, submit your Selection Report to the Management Team (your assessor), asking for their approval of your selections.

Draft an email to the unsuccessful applicants (your assessor)

Inform the unsuccessful applicants of your decision and provide other appropriate recruitment information to them.

Ensure that this email is sent within the timeframe set out in the Recruitment, Selection and Induction Policy and Procedures.

Draft an email to the successful applicants

Inform the successful applicants of your decision and congratulate them on being accepted for an interview for the position.

Ask them whether they have any special needs and give them information on the upcoming interview.

Assessment Task 2: Checklist

Student’s name:
Did the student:	Completed successfully?		Comments
Did the student:	Yes	No
Identify the Blue Healer Spa’s recruitment needs based on the Service and Efficiency Report?
Consult their colleagues about their areas’ staffing needs?
Get approval for recruiting for the positions as set out in the Recruitment, Selection and Induction Policy and Procedures?
Use the Position Descriptions to develop selection criteria for the recruitment process?
Develop selection criteria that include the expected customer service attitude and the required level of experience?
Describe the required selection processes including each job’s skill requirements?
Create advertisements for the open positions and ensure that they are disseminated as required?
Process applications as set out in the Recruitment, Selection and Induction Policy and Procedures?
Review the applications received against each job’s selection criteria and decide which applicants should be interviewed?
Inform the unsuccessful applicants that they will not be granted an interview and provide them with other recruitment information?
Inform the unsuccessful applicants that they will not be granted an interview within a reasonable timeframe?
Establish whether any of the applicants to be granted an interview have any special needs?
Assessor Feedback:
Assessor name:
Assessor signature and Date:

Assessment Task 3: Staff selection project

Information for students

In this task, you are required to participate in three interviews for the new positions at the Blue Healer Spa.

You will need access to:

your learning resources and other information for reference

your Interview Report Template

your Offer of Employment Template

your Recruitment, Selection and Induction Policy and Procedures

roleplay participants

your Selection Report Template.

Ensure that you:

comply with the due date for assessment which your assessor will provide

adhere with your RTO’s submission guidelines

answer all questions completely and correctly

submit work which is original and, where necessary, properly referenced

submit a completed cover sheet with your work

avoid sharing your answers with other students.

Activities

Complete the following activities.

Interview applicants

You are required to conduct fair and equitable selection interviews for each of the advertised positions.

For the purposes of this assessment, you will interview one applicant for each of the three advertised positions.

Note that you will be required to adapt your interview technique to reflect the interviewee’s social and cultural background.

You are required to evaluate each applicant for their customer service attitude and experience to ensure that they would fit well into the position.

They should also display an attitude and aptitude that would fit well into the existing organisational culture in general, and the team in particular.

During the interviews, you are required to demonstrate effective communication skills including:

Speaking clearly and concisely

Using non-verbal communication to assist with understanding

Asking questions to identify required information

Responding to questions as required

Using active listening techniques to confirm understanding

Select successful applicants.

During and immediately following the interviews, you and the rest of the interview panel completed a report on the candidates.

Use the Interview Report Template and your own experiences from the interviews to select the successful candidate for each position.

You will need to describe how your selections:

Are based on the selection criteria

Are merit-based

Adherence to equal employment opportunity principles and law

Were for applicants who displayed appropriate customer service attitudes and have enough experience to fit into the position.

Whether their attitude and aptitude would fit well into the existing organisational culture and will complement existing workers.

Use the Interview Report Template to guide your work.

When completed, submit your Interview Report to the Management Team (your assessor) and ask them for their feedback.

Draft an email to the unsuccessful applicants (your assessor)

Inform the unsuccessful applicants of your decision and provide other appropriate recruitment information to them.

Ensure that this email is sent within the timeframe set out in the Recruitment, Selection and Induction Policy and Procedures.

Draft an email to the successful applicants

Inform the unsuccessful applicants of your decision and congratulate them on being accepted for the position.

For the purposes of this assessment, you are only required to contact the successful applicant for the Qualified Cook position.

Complete the Offer of Employment Template and attach that to the email. The position will start in two weeks from the date of the interview, when they will attend the induction session.

Take a screen shot of your folder and files.

You are required to demonstrate that you can file all of your records in a logical structure.

Ensure that you have an overall folder for your work, as well as sub folders if necessary.

All of the documents you have submitted for this assessment task should be correctly named and filed.

The screen shot should show all the folders and documents.

Assessment Task 3: Checklist

Student’s name:
Did the student:	Completed successfully?		Comments
Did the student:	Yes	No
Document and file recruitment records as set out in the Recruitment, Selection and Induction Policy and Procedures?
Use the established selection criteria as the basis for the selection of new employees, ensuring that the selection is merit-based selection and conforms to equal employment opportunity legislation?
Participate in the processes of selecting staff for three new positions at the Blue Healer Spa?
Evaluate the applicants’ customer service attitude as well as their experience to ensure that they would fit to the position?
Select applicants based on their attitude, aptitude and how well they would fit into the team?
Communicate their applicant selection recommendations to the relevant colleagues?
Make employment offers to the successful applicants as set out in the Recruitment, Selection and Induction Policy and Procedures?
Advise the new employees about the details of their employment details as set out in the Recruitment, Selection and Induction Policy and Procedures?
Maintain accurate and complete records of the selection process, filed as set out in the Recruitment, Selection and Induction Policy and Procedures?
During the interviews, demonstrate effective communication skills including: Speaking clearly and concisely Using non-verbal communication to assist with understanding Asking questions to identify required information Responding to questions as required Using active listening techniques to confirm understanding
Assessor Feedback:
Assessor name:
Assessor signature and Date:

Assessment Task 4: Staff recruitment project

Information for students

In this task, you are required to plan the induction processes that the new employees will undergo.

You will need access to:

your learning resources and other information for reference

your Recruitment, Selection and Induction Policy and Procedures.

Ensure that you:

review the advice to students regarding responding to written tasks in the Hospitality Works Student User Guide

comply with the due date for assessment which your assessor will provide

adhere with your RTO’s submission guidelines

answer all questions completely and correctly

submit work which is original and, where necessary, properly referenced

submit a completed cover sheet with your work

avoid sharing your answers with other students.

Activities

Complete the following activities.

Write an induction plan.

You are required to plan the content and format of the new recruits’ induction program. The three new staff members will spend the morning with you, where they will receive relevant information about the resort, and the afternoon with their Area Managers to receive job-specific information.

Your program should comply with the procedures set out in the Recruitment, Selection and Induction Policy and Procedures.

Use the internet to research other, similar organisations’, induction plans.

The induction plan should begin with a short description of the format that will be used for the induction session. It should also include a checklist that covers all relevant elements of the Fair Work Ombudsman’s Induction Checklist.

Draft an email to the Managers of the new recruits.

As part of your induction planning, you are required to liaise with your colleagues to ensure that the induction programs you have planned can be implemented in a way that minimises disruption to the area’s everyday operations.

The text of the email should outline the timing of your plans and ask them for their feedback.

Attach your Induction Plan to the email.

Assessment Task 4: Checklist

Student’s name:
Did the student:	Completed successfully?		Comments
	Yes	No
Plan the format and content of the new staff members’ induction programs as set out in the Recruitment, Selection and Induction Policy and Procedures?
Include all relevant information in the new staff members’ induction programs as set out in the Recruitment, Selection and Induction Policy and Procedures?
Liaise with the relevant Area Managers to ensure the new staff members’ induction programs are implemented at times that minimises disruption to the resort’s everyday operations?
Assessor Feedback:
Assessor name:
Assessor signature and Date: