Business Process Mapping

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HIT363 Enterprise IT Management

Assignment 1 Business Process Mapping /power point presentation slides

 

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Choose an organisation or business unit you are familiar with to conduct situation analysis using tools such as SWOT, Porter’s 5 Forces, PEST, Demand analysis as you see relevant, Briefly describe the issue(s)/opportunit(ies) that rise. Try to provide evidence to support your arguments, and this can be in term of references, framework, etc.

Investigate and analyse a current business process from any business unit and use BPMN tool to map the ‘as-is’ process for future improvement and explain what are the problems to the current process.

Note:It should be organisation or business unit of that organisation which should be real organisation of Australia(I have chosen Mcdonalds)

Useful Resources

BPMN Tutorial and free BPMN Tool 

Porter’s 5 Forces 

PEST Analysis 

Demand Analysis 

Feedback from teacher after submitting presentation slides

The company overview described unique futures with somewhat sufficient details. Industry & Situation with PEST analysis provided some information regarding the overall outlook for the business, industry and competitors. The Business Process model contained some errors with wrong syntax rules of the BPMN specification, but generally, the diagram was presented well. The presentation was attractive enough, and the language was appropriate for the audience.

Marking Rubric #Please aim for outstanding.

Bottom of Form

 

Company Overview

20% of total mark

Outstanding

Description of the organisation, product/service and its unique features were highly effective and detailed with specific examples.

85 – 100%

Excellent

Description of the organisation, product/service and its unique features were highly effective and detailed.

75 – 84%

Satisfactory

Description of the organisation, product/service and its unique features were effective and detailed.

65 – 74%

Unsatisfactory

Description of the organisation, product/service and its unique features were provided but without sufficient details

50 – 64%

Poor

Description of the organisation, product/service were provided but unique features were not.

0 – 49%

 

Industry & Situation Analysis

30% of total mark

Outstanding

Provides excellent information and analysis regarding industry size and maturity, opportunities & threats in the industry, overall outlook for the industry, major competitors. Explains how proposed product/service is distinct from others very well along with specific examples. Demonstrates the ability to construct a clear and insightful problem statement with evidence of all relevant contextual factors.

85 – 100%

Excellent

Provides complete information regarding industry size and maturity, opportunities & threats in the industry, overall outlook for the industry, major competitors. Explains how proposed product/service is distinct from others. Demonstrates the ability to construct a problem statement with evidence of most relevant contextual factors, and problem statement is adequately detailed.

75 – 84%

Satisfactory

Provides somewhat complete information regarding industry size and maturity, opportunities & threats in the industry, overall outlook for the industry, major competitors. Explains how proposed product/service is distinct from others. Begins to demonstrates the ability to construct a problem statement with evidence of most relevant contextual factors, but problem statement is superficial.

65 – 74%

Unsatisfactory

Provides some information regarding industry size and maturity, opportunities & threats in the industry, overall outlook for the industry, major competitors. Some explanation was attempted on how proposed product/service is distinct from others. Demonstrates a limited ability in identifying a problem statement or related contextual factors.

50 – 64%

Poor

Provides largely incomplete information regarding industry size and maturity, opportunities & threats in the industry, overall outlook for the industry, major competitors. No explanation of how proposed product/service is distinct from others. The problem statement was not relevant.

 

Data & Process Modeling

30% of total mark

Outstanding

The model clearly complies to all the four criteria which are as follows. Business process models are correct and comply with the syntax rules of the BPMN specification. Process models should be easily and unambiguously understandable. It should provides a complete description of a business process as a sequence between one or multiple start and end events. The process models should be consistent in the way they represent reality.

85 – 100%

Excellent

The model complies to all the four criteria with some minor errors which are as follows. Business process models are correct and comply with the syntax rules of the BPMN specification. Process models should be easily and unambiguously understandable. It should provides a complete description of a business process as a sequence between one or multiple start and end events. The process models should be consistent in the way they represent reality.

75 – 84%

Satisfactory

The model complies to most the four criteria with some errors which are as follows. Business process models are correct and comply with the syntax rules of the BPMN specification. Process models should be easily and unambiguously understandable. It should provides a complete description of a business process as a sequence between one or multiple start and end events. The process models should be consistent in the way they represent reality.

65 – 74%

Unsatisfactory

The model complies to half of all the four criteria with some minor errors which are as follows. Business process models are correct and comply with the syntax rules of the BPMN specification. Process models should be easily and unambiguously understandable. It should provides a complete description of a business process as a sequence between one or multiple start and end events. The process models should be consistent in the way they represent reality.

50 – 64%

Poor

The model complies to less than half of the four criteria or with significant errors which are as follows. The model complies to half of all the four criteria with some minor errors which are as follows. Business process models are correct and comply with the syntax rules of the BPMN specification. Process models should be easily and unambiguously understandable. It should provides a complete description of a business process as a sequence between one or multiple start and end events. The process models should be consistent in the way they represent reality.