Apply critical thinking for complex
problem solving
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BSBCRT611
Learner Assessment Pack
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Australis Institute of Technology and Education (AITE) (Australia) Level-2, 25 George Street, Parramatta NSW 2150, Australia Email: [email protected] Website: https://aite.edu.au/
© 2020 Australis Institute
BSBCRT611 – Apply critical thinking for complex problem solving (Release 1) |
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Copyright Notice No part of this resource may be reproduced in any form or by any means, electronic or mechanical, including photocopying or recording, or by an information retrieval system without written permission from Precision Group (Australia). Legal action may be taken against any person who infringes their copyright through unauthorised copying. These terms are subject to the conditions prescribed under the Australian Copyright Act 1968. |
Copying for Educational Purposes The Australian Copyright Act 1968 allows 10% of this resource to be copied by any educational institute for educational purposes, provided that the institute (or the body that administers it) has given a remuneration notice to the Copyright Agency Limited (CAL) under the Act. For more information, visit www.copyright.com.au. |
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Disclaimer Precision Group (Australia) has made a great effort to ensure that this material is free from error or omissions. However, you should conduct your own enquiries and seek professional advice before relying on any fact, statement or matter contained in this document. Precision Group (Australia) is not responsible for any injury, loss or damage as a result of resource included or omitted from this material. Information in this course material is current at the time of publication. |
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Version Control & Document History
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Date |
Summary of modifications |
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28 January 2021 |
Version 1 produced following assessment validation. |
1.0 |
Table of Contents
Resources Required for Assessment 10
Contextualisation of Assessments by RTOs 17
Workplace Project Assessment 35
Task 1: Scope Complex Workplace Issue 40
Task 2: Problem Scoping Brief and Feedback Register 42
Task 3: Facilitate Ideation Session 48
Task 4: Solution Proposal Brief 50
Task 5: Present Solution Proposal Brief 53
Task 6: Refine and Submit Solution Proposal Brief 55
Assessment Workbook Checklist 57
Learner Assessment Pack
Learner InformationStrategic Leadership Assignment
This Learner Assessment Pack is designed for you to complete the assessment for BSBCRT611 – Apply critical thinking for complex problem solving (Release 1). It may refer to your own workplace/organisation, or to a simulated business provided by your assessor.
The assessment tasks include Short Answer Questions where you need to demonstrate your knowledge and understanding of the unit, and the Practical Assessment, where you need to demonstrate your skills required in the unit. It is recommended that you complete the Practical Assessments in your own workplace/organisation. If you don’t have access to a real workplace, you can complete the assessment in a simulated environment where resources and conditions similar to a workplace must be accessed. Ensure to discuss this with your assessor prior to commencing with the assessment.
Each Learner Assessment Pack is made up of four parts:
Assessment Delivery
Learner Information
Steps for Learner
Assessment Agreement
Assessment Tasks
Assessment Tasks, including:
Short Answer Questions
Practical Assessment
Assessment Workbook Checklist
Assessment Workbook Checklist
Recording
Record of Assessment
Before you commence your assessment, ensure that you have a good knowledge of the subject, have thoroughly read your Learner Resource, and clearly understand the assessment requirements and the expectations of the industry to which the assessment is related.
Assessments are designed to be completed using your industry/organisation, but your Registered Training Organisation (RTO) may assist you by contextualising the unit to be completed in a simulated workplace environment.
You will be required to demonstrate knowledge and skills which must be observed directly by your assessor. Where the observation task may be difficult for the assessor to directly observed, a video recording of the practical observation task must be submitted as supplementary evidence. Verification from at least one third-party signatory, and preferably two or more witnesses is required to confirm your demonstration of these practical knowledge and skills. These witnesses would usually be your current or recent supervisors, or your assessor.
The practical assessment tasks may be completed using your own workplace, a simulated environment, or a mix of both, as instructed by your assessor. To contextualise this assessment to your industry/organisation, you may be asked by your assessor to provide additional information based on your industry/organisation.
Instructions are given for each task. If you have questions, or unclear how to proceed, consult with your assessor.
Records of all aspects of the assessment must be kept in your Learner Assessment Pack
The record of assessment is a legal document and must be signed, dated, and a copy stored as required by your Registered Training Organisation (RTO).
Your Learner Assessment Pack:
Upon receiving your Learner Assessment Pack, discuss with your assessor the expectations and requirements of this assessment. You may also need to supply contact details of one or two work referees who can confirm your skills in the industry.
Discuss with your assessor if you intend to undertake the practical assessment tasks based on your employing organisation, in a simulated business, or in a mix of both.
Your Learner Assessment Pack is where you will get the task information. Complete each task as instructed using either your own workplace, or using a simulated business, as discussed with your assessor.
After you complete your assessment, gather and submit your evidence documents as detailed in the task(s) in the timeframe agreed with your assessor.
Your assessor will advise you if there are any further steps for you to take to satisfactorily complete this assessment.
Adapted Reasonable Adjustment in teaching, learning and assessment for learners with a disability – November 2010 – Prepared by – Queensland VET Development Centre
Reasonable adjustment in VET is the term applied to modifying the learning environment or making changes to the training delivered to assist a learner with a disability. A reasonable adjustment can be as simple as changing classrooms to be closer to amenities or installing a particular type of software on a computer for a person with vision impairment.
Why make a reasonable adjustment?
We make reasonable adjustments in VET to make sure that learners with a disability have:
The same learning opportunities as learners without a disability, and
The same opportunity to perform and complete assessments as those without a disability.
Reasonable adjustment applied to participation in teaching, learning and assessment activities can include:
Customising resources and assessment activities within the training package or accredited course
Modifying the presentation medium
Learner support
Use of assistive/adaptive technologies
Making information accessible both before enrolment and during the course
Monitoring the adjustments to ensure learners needs continue to be met
Assistive/Adaptive Technologies
Assistive/Adaptive technology means ‘software or hardware that has been specifically designed to assist people with disabilities in carrying out daily activities’ (World Wide Web Consortium – W3C). It includes screen readers, magnifiers, voice recognition software, alternative keyboards, devices for grasping, visual alert systems, digital note-takers.
IMPORTANT:
Reasonable adjustment made for collecting learner assessment evidence must not impact on the standard expected by the workplace, as expressed by the relevant unit(s) of competency. For example, if the assessment were gathering evidence of the learner’s competency in writing, allowing the learner to complete the assessment verbally would not be a valid assessment method. The method of assessment used by any reasonable adjustment must still meet the competency requirements.
Resources Required for Assessment
To complete the Practical Assessment tasks, you will require access to:
Computer with internet and email access, and a working web browser
Installed software: Word, Adobe Acrobat Reader
A safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the customer service field of work that will allow you access to:
Workplace documentation with information on the following:
Scope of your work role
This can include:
Job description
Roles and responsibilities document
Business plan
Requirements for the development of:
Solution proposal briefs
Feedback registers
Requirements for the presentation of:
Solution proposal briefs
Feedback registers
Process for the approval of solutions for implementation
Requirements for preparing solution proposal briefs, such as:
Style guide
Communication policy and procedures
Continuous improvement policy and procedures
Workplace templates, including or similar to the following:
Problem scoping briefs
Feedback registers
Solution proposal briefs
Resources required for each of the following:
Undertaking research
Preparing a brief
Developing a feedback register
This can include:
Consultations with specialists
Information databases
Project management tools
Organisational policies and procedures with information relevant to the identified complex workplace issue, such as:
Work health and safety policies and procedures
Conflict resolution policies and procedures
Business continuity policies and procedures
Components of legislative frameworks applicable to the identified complex workplace issue,
Components of legislative frameworks can include legislation, regulations and codes of practice related to the following:
Anti-discrimination
Fair work
Work health and safety
Opportunity to:
Scope at least one complex workplace issue during consultation with at least two relevant stakeholders in Workplace Project Task 1
Present the problem scoping brief and facilitate an ideation session with at least two relevant stakeholders in Workplace Project Task 3
Present the solution proposal brief and seek feedback from at least two key stakeholders in Workplace Project Task 5
People, including:
At least two relevant stakeholders who will be involved in the following:
Consultation to scope at least one complex workplace issue in Workplace Project Task 1
Presentation of the problem scoping brief and facilitating ideas for resolving the complex workplace issue in Workplace Project Task 3
Relevant stakeholders refer to individuals or groups who have relevant information on and are affected by the workplace problem.
At least two key stakeholders who will be involved in the following:
Presentation of the solution proposal brief and gathering feedback on presented information in Workplace Project Task 5
Seeking approval for the implementation of the solution to the complex workplace issue in Workplace Project Task 6
Key stakeholders refer to individuals or groups who are vital in the problem-solving process due to specialist insight and authority to provide approval for implementation.
Some assessment tasks may require you to access specific pages from the simulated business, Bounce Fitness. Links to these pages are formatted in Blue Text.
To access these, hold the Ctrl key for Windows users while clicking on these links. For Mac users, directly click the link.
The simulated business, Bounce Fitness, can be accessed by going to http://bouncefitness.precisiongroup.com.au.
Login to Bounce Fitness using the username and password provided by your Registered Training Organisation (RTO).
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Instructions: Discuss and accomplish this section with your assessor before commencing then sign the confirmation at the end of this Agreement. |
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Please tick at least one of the following for each section: |
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Delivery Method |
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Classroom |
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Small Group |
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One-on-One |
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Online |
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Other (please describe) |
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Assessment Pathway (for Practical Assessment) |
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Learner’s Organisation (Pre-assessment meeting conducted) |
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Simulated Workplace Environment (Contextualised by RTO) |
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Assessment Conditions |
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Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the customer service field of work and include access to: |
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Organisational policies and procedures |
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Opportunities to collaborate with others throughout the concept development process |
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Resources required to undertake research, prepare a brief and develop a feedback register. |
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Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards. |
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I confirm that the activities and assessment completed for this unit are my own work, and comply with all relevant copyright and plagiarism rules. I understand that if there is any doubt in the authenticity of any piece of my assessment submission, I can be orally examined, and the signatory of evidence records may be contacted. |
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Learner’s name |
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Learner’s signature |
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Date |
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Assessor’s name |
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Assessor’s signature |
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Date |
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End of Assessment Agreement
Learner Assessment Pack
Tasks
Complete all tasks in this assessment as instructed. If you have questions, consult with your assessor.
Contextualisation of Assessments by RTOs
Contextualisation is the process of modifying assessment tools to make learning more meaningful for your learners and their employers.
Precision Group (Australia) recommends that your RTO contextualise the assessment tools to suit particular industry requirements and specific organisational requirements before using them. Contextualisation must retain the integrity of the assessment and the outcome of the unit of competency.
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Question 1 |
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Identify at least three of each of the following that can be applied when solving complex workplace issues: Critical thinking techniques Creative thinking techniques |
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Critical thinking techniques |
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Creative thinking techniques |
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Question 2 |
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Answer the questions below about decision-making processes. |
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Describe each step of the 7-Step decision-making process. |
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Steps of the 7-Step Decision-Making Process |
Description of Each Step |
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Identifying the decision |
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Gathering relevant information |
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Identifying alternatives |
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Weighing the evidence |
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Selecting the best solution |
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Taking action |
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Reviewing the decision |
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Identify at least five potential barriers to decision-making. |
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Preliminary Scenario Questions 3 and 4 of this Short Answer Questions require you to refer to the simulated business, Bounce Fitness. Bounce Fitness is a premier fitness provider with four centres across Australia. The business is currently preparing to launch its ‘Fitness in Maturity’ pilot program, which aims to encourage fitness in the ‘Over 55’ community groups. You are the General Manager Human Resources of Bounce Fitness’ Head Office in Cairns, Queensland. The leadership team has observed significant impacts on operations and profitability during the last financial year due to the COVID-19 pandemic. State and territory governments now require all fitness businesses to adhere to new operating requirements and restrictions as conditions are expected to remain challenging. Bounce Fitness must now determine an appropriate response to the following problems: Ensuring the health and safety of staff and clients during everyday operations Modifications to the ‘Fitness in Maturity’ pilot program to ensure adherence to additional COVID safety requirements |
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Question 3 |
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Outlined below are the two workplace problems that Bounce Fitness is currently facing. Identify at least one of each of the following for each workplace problem outlined: Advantages in developing solutions Risks in developing solutions |
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Workplace Problems |
Advantages |
Risks |
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Ensuring health and safety during everyday operations |
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Ensuring the ‘Fitness in Maturity’ pilot program adheres to additional COVID safety requirements |
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Question 4 |
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Based on the preliminary scenario, Bounce Fitness must address the workplace issue of operating amidst the COVID-19 pandemic. Answer the following questions about sources of information relevant to this workplace issue. |
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Complete the table below: Identify at least two sources of information that can be accessed through desk research Explain how information gathered from each source is relevant to Bounce Fitness’ workplace issue |
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Source of Information |
How Information Gathered from Each Source is Relevant to the Workplace Issue |
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Access the Job Descriptions page in Bounce Fitness from the link below: Job Descriptions https://bouncefitness.precisiongroup.com.au/people/job-descriptions/ Identify at least two relevant stakeholders that you can consult with in order to gather information relevant to the workplace issue. |
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Explain how information gathered from consultations with relevant stakeholders can assist in resolving the workplace issue. |
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Workplace Project Assessment
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This workplace project assessment requires you to scope and address at least one complex workplace issue in the workplace. This assessment is divided into six tasks: Task 1: Scope Complex Work Issue Task 2: Problem Scoping Brief and Feedback Register Task 3: Facilitate Ideation Session Task 4: Solution Proposal Brief Task 5: Present Solution Proposal Brief Task 6: Refine and Submit Solution Proposal Brief This project requires you to complete the assessment tasks in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the customer service field of work. Each task comes with a set of instructions. You are to follow and perform these instructions while being observed by the assessor and/or submit any required documentation as evidence of task completion. Before starting this assessment, your assessor will discuss with you these tasks, including instructions, resources, and guidance for satisfactorily completing them. |
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You are required to: Complete the tasks within the time allowed, as scheduled in-class roll. Identify and scope details of at least one complex issue in the workplace for resolution. Develop a problem-solving brief with information on the problem-solving process. Facilitate ideation session with at least two relevant stakeholders to determine at least two possible solutions Evaluate identified possible solutions to determine the most viable option to take Present and seek feedback on solution proposal brief Refine solution proposal brief and seek necessary approvals for implementation
Resources Required for Assessment Resources you need to access to complete the project assessment are outlined in the Resources Required for Assessment section of this workbook, and in the corresponding Assessor’s Checklist and/or Observation Form of each task. Discuss each requirement with your assessor before commencing with each task. They will organise the resources required for this assessment. IMPORTANT: Additional workplace resources may be required upon the contextualisation of this assessment.
Forms and Templates Generic forms and templates are provided in the project tasks, unless otherwise specified. These can be accessed from the following link: If you are currently in a workplace, use similar workplace templates and forms used by your organisation to complete each assessment task. Discuss with your supervisor and your assessor first to ensure that the forms/templates you will use cover all criteria required by each assessment task. Review these forms and templates with your assessor before starting the task. |
Task 1: Scope Complex Workplace Issue
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ASSESSMENT INSTRUCTIONS |
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Your assessor will observe you as you consult with at least two relevant stakeholders to determine the scope of at least one complex workplace issue. Relevant stakeholders refer to individuals or groups who have relevant information on and are affected by the workplace problem. You will be assessed on your practical skills to: Consult with at least two relevant stakeholders to scope at least one complex workplace issue During the consultation, you must discuss the following information: Scope of your job role At least one complex issue within the scope of your job role At least two task objectives At least two risks in trying to solve the complex issue At least two resources required to determine a solution for the issue Use communication techniques to identify requirements as appropriate to the audience and environment Use listening and questioning to elicit the views and opinions of relevant stakeholders Before consulting with at least two relevant stakeholders, you must review at least one organisational document with information on the scope of your job role. Review Workplace Project Task 1 – Observation Form before starting this task. This form outlines all the practical skills you need to demonstrate to satisfactorily complete this task. Your assessor will also discuss with you the practical skills outlined in this form prior to the assessment. After completing this task, submit the organisational document you reviewed with information on the scope of your job role. This can include: Job description Roles and responsibilities document Business plan |
Task 2: Problem Scoping Brief and Feedback Register
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Organisational policies and procedures This can include: Work health and safety policies and procedures Conflict resolution policies and procedures Business continuity policies and procedures Develop a problem scoping brief with information on the problem-solving process for at least one complex workplace issue This must include the following information: At least one complex workplace issue to resolve At least two task objectives relevant to the complex workplace issue At least two risks in trying to solve the complex workplace issue At least two resources required by the problem-solving process Calculation of the cost of each resource required At least one applicable legislative framework At least one applicable organisational policy and procedures Requirements for the development of each of the following: Solution proposal briefs Feedback registers Requirements for the presentation of each of the following: Solution proposal briefs Feedback registers Process for the approval of solutions for implementation Develop a feedback register that you will use in Workplace Project Task 5 to systematically record stakeholder feedback on solutions for the complex workplace issue |
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Review Workplace Project Task 2 – Assessor’s Checklist before starting this task. This form outlines the following: Resources you are required to access to complete the task. All criteria your submission must address to satisfactorily complete this task. Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment. Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Submit the following to your assessor: Completed problem scoping brief Feedback register Include any supplementary documents/sources used to create the problem-solving brief to your assessor, such as: Organisational policies and procedures Style guides Organisational templates You must also submit evidence of conducting research on the following information applicable to the complex workplace issue: Legislative framework components Organisational policy and procedures |
Task 3: Facilitate Ideation Session
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ASSESSMENT INSTRUCTIONS |
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Your assessor will observe you as you present the problem scoping brief from Workplace Project Task 2 and facilitate an ideation session with at least two relevant stakeholders to determine possible solutions for the complex workplace issue. Relevant stakeholders refer to individuals or groups who are affected by the solution development process for the complex workplace issue. You will be assessed on your practical skills to: Present the problem scoping brief developed in Workplace Project Task 2 Lead the process for generating ideas for possible solutions to the complex workplace problem Use communication techniques to identify requirements as appropriate to the audience and environment Use listening and questioning to elicit the views and opinions of relevant stakeholders Before facilitating the ideation session, you must review the problem-solving brief developed in Workplace Project Task 2. Review Workplace Project Task 3 – Observation Form before starting this task. This form outlines all the practical skills you need to demonstrate to satisfactorily complete this task. Your assessor will also discuss with you the practical skills outlined in this form prior to the assessment. |
Task 4: Solution Proposal Brief
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ASSESSMENT INSTRUCTIONS |
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This task will require you to evaluate each possible solution identified in Workplace Project Task 3 and develop a solution proposal brief. Use your workplace/organisation’s template for problem-solving briefs to complete this task. To complete this task, you must: Review your organisation’s requirements for preparing solution proposal briefs This requires you to access at least one organisational document with information on requirements, such as: Style guide Communication policy and procedures Continuous improvement policy and procedures Apply the decision-making process to select the most viable option from the possible solutions identified in Workplace Project Task 3 This must include: Identifying what possible solutions are available Using critical thinking techniques to evaluate the following for each possible solution: At least one advantage At least one limitation Choosing among the possible solutions to determine the most viable option to take Develop a solution proposal brief on the solution you chose. |
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Review Workplace Project Task 4 – Assessor’s Checklist before starting this task. This form outlines the following: Resources you are required to access to complete the task. All criteria your submission must address to satisfactorily complete this task. Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment. Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Submit the completed solution proposal brief. Include any supplementary documents/sources used to create the solution proposal brief, such as organisational documents with information on requirements for preparing solution proposal briefs. |
Task 5: Present Solution Proposal Brief
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ASSESSMENT INSTRUCTIONS |
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Your assessor will observe you as you present the solution proposal brief developed in Workplace Project Task 4 to at least two key stakeholders. Key stakeholders refer to individuals or groups who are vital in the problem-solving process due to specialist insight and authority to provide approval for implementation. You will be assessed on your practical skills to: Present all information in the solution proposal brief developed in Workplace Project Task 2 Seek feedback from each key stakeholder on the solution proposal brief To complete this task, you must record feedback from each key stakeholder in the feedback register developed in Workplace Project Task 2 Before presenting to key stakeholders, you must review the following: Feedback register developed in Workplace Project Task 2 Solution proposal brief developed in Workplace Project Task 4 Review the following before starting this task: Workplace Project Task 5 – Assessor’s Checklist Workplace Project Task 5 – Observation Form These forms outline the following: Resources you are required to access to complete the task. All criteria your submission must address to satisfactorily complete this task. All practical skills you need to demonstrate to satisfactorily complete the observation task. You assessor will discuss these resources with you, and the criteria outlined in these forms prior to this assessment. Submit the completed feedback register to your assessor. |
Task 6: Refine and Submit Solution Proposal Brief
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ASSESSMENT INSTRUCTIONS |
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This task will require you to refine the solution proposal brief based on feedback received and seek approval for implementation. To complete this task, you must: Review the feedback register completed in Workplace Project Task 5 to determine what changes must be made to the solution proposal brief Refine your solution proposal brief by making changes based on the feedback recorded in the feedback register Submit the refined solution proposal brief to at least two key stakeholders to seek approval for the implementation of the solution to the complex workplace issue These must be the same stakeholders that you sought feedback from in Workplace Project Task 5. Review Workplace Project Task 6 – Assessor’s Checklist before starting this task. This form outlines the following: Resources you are required to access to complete the task. All criteria your submission must address to satisfactorily complete this task. Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment. Submit the refined solution proposal brief to your assessor. You must also submit evidence of seeking required approvals for the refined solution proposal brief. |
Learner Assessment Pack
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Instructions: Your assessor will review your submissions against the checklist below. This section is to be completed by your assessor. |
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The learner has completed the Short Answer Questions in this workbook |
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Short Answer Questions |
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The learner has completed the Practical Assessments in this workbook and has submitted all the required evidence: |
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Workplace Project Assessment |
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Task 1: Scope Complex Workplace Issue |
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Supplementary documents/sources with information on the scope of the learner’s job role Specify evidence submitted: |
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Video recording of the consultation Only if direct observation is not possible. |
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Task 2: Problem Scoping Brief and Feedback Register |
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Completed problem scoping brief |
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Feedback register |
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Supplementary documents/sources with information on each of the following: |
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Requirements for the development of: Solution proposal briefs Specify evidence submitted: Feedback registers Specify evidence submitted: |
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Requirements for the presentation of: Solution proposal briefs Specify evidence submitted: Feedback registers Specify evidence submitted: |
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Process for the approval of solutions for implementation Specify evidence submitted: |
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Evidence of conducting research on the following information applicable to the complex workplace issue: Legislative framework components Organisational policy and procedures Specify evidence submitted: |
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Task 3: Facilitate Ideation Session |
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Video recording of the consultation Only if direct observation is not possible. |
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Task 4: Solution Proposal Brief |
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Completed solution proposal brief |
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Supplementary documents/sources used to create the solution proposal brief Specify evidence submitted: |
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Task 5: Present Solution Proposal Brief |
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Completed feedback register |
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Video recording of the consultation Only if direct observation is not possible. |
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Task 6: Refine and Submit Solution Proposal Brief |
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Evidence of seeking required approvals Specify evidence submitted: |
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Refined solution proposal brief |
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Learner Assessment Pack
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Instructions: This section is to be completed by your assessor. |
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Assessment Details |
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Learner |
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Course Code |
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Unit of Competency |
BSBCRT611 – Apply critical thinking for complex problem solving |
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Assessor Name |
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RTO |
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Assessment Activity |
Satisfactory |
Needs more evidence |
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Short Answer Questions |
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Short Answer Question 1 |
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Short Answer Question 2 |
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Short Answer Question 3 |
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Short Answer Question 4 |
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Workplace Project Assessment |
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Task 1: Scope Complex Workplace Issue |
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Task 2: Problem Scoping Brief and Feedback Register |
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Task 3: Facilitate Ideation Session |
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Task 4: Solution Proposal Brief |
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Task 5: Present Solution Proposal Brief |
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Task 6: Refine and Submit Solution Proposal Brief |
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Context Details |
Satisfactory |
Needs more evidence |
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Supervisor/Observer Verification Log |
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Supervisor/Observer Name |
Role in the Assessment |
Contact Details |
Date of Contact |
Supervisor/Observer verifies the learner’s submissions |
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Yes |
No |
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No |
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Assessor’s Comments |
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Remarks/feedback |
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Details of further evidence required |
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Please tick the appropriate box. |
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No |
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Comments and further action required are noted in the Learner Assessment Pack |
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Results discussed and agreed to by the learner You have the right to appeal the outcome of your assessment. |
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The Learner is |
Competent Not Yet Competent |
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Assessor’s signature |
Date signed |
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I further confirm that I have verified the learner’s submissions by contacting the learner’s supervisor and/or observer whose names appear in the Supervisor/Observer Verification Log above. |
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After reassessment, the Learner is: |
Competent |
Not Yet Competent |
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Assessor’s signature |
Date signed |
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Learner’s Comments |
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The signature confirms that I have submitted all my own work, and agree with the assessment decision and feedback. |
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Learner’s signature |
Date signed |
End of Document
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