Apply critical thinking in complex problems

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BSBCRT611 Apply critical thinking in complex problems
Assessment booklet – Task 1
Version 3.0 March 2023, Approved Quality assurance & Compliance Manager
Pan Bird Pty Ltd t/a Tr4in Right l RTO Code 22281 l CRICOS Code 03618G Page
1 of 6
Copyright © 2023 Tr4in Right

Assessment Task Cover Sheet – Assessment Task 1

Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a copy of your work.

Unit Code/name BSBCRT611 Apply critical thinking for complex problem solving
Name:
Date of submission:
STUDENT DECLARATION
I __________________________________________________ declare that these tasks are my own work.
None of this work has been completed by any other person.
I have not cheated or plagiarised the work or colluded with any other student/s in the completion of this work.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
I understand that if I am found to be in breach of the RTO’s policies, disciplinary action may be taken against
me.
Student Signature: ______________________________________________Date: _______________
Assessor to complete
Assessment Task Number
and Title
Satisfactory/
Not satisfactory
Date Is this a
reassessment? Y/N
If yes, what
attempt?
Assessment Task 1: Written
Questions (Knowledge
Questions)
1st attempt __
2nd attempt __
Re-assessment __

Assessor’s Signature: _______________________________________________ Date: _______________
BSBCRT611 Apply critical thinking in complex problems
Assessment booklet – Task 1
Version 3.0 March 2023, Approved Quality assurance & Compliance Manager
Pan Bird Pty Ltd t/a Tr4in Right l RTO Code 22281 l CRICOS Code 03618G Page
2 of 6
Copyright © 2023 Tr4in Right

Assessment Task 1: Written Questions(Knowledge Questions)

 

TASK SUMMARY
You are required to demonstrate your skills and knowledge you have learned from this unit including
knowledge of:
legislative frameworks and organisational policy or procedures applicable to identified workplace problem
critical and creative thinking techniques applicable to performance evidence
advantages and risks in the development of solutions for identified workplace problems
decision-making processes including barriers to effective decision-making
sources of relevant information to identified issue, including desk research and stakeholder consultations
organisational requirements for development and presentation of a brief and feedback register
approval process for workplace solution.
RESOURCES AND EQUIPMENT REQUIRED TO COMPLETE THIS TASK
Student/Learning Guide and other resources
Access to a computer (with MS Office application), printer, Internet, and email software (if required).
IS THIS TASK AN OPENBOOK? YES
WHAT DO I NEED TO SUBMIT?
Your correct answers to all questions (in Microsoft word, Arial 10 font).
Assessment Task cover sheet
Reference List (if applicable)
Plagiarism check report (if applicable)
Student Self-assessment checklist
WHERE SHOULD I COMPLETE THIS TASK?
In or outside the classroom or campus or anywhere that suits the student
WHEN DO I NEED TO SUBMIT THIS TASK? At the end of week 2
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor marks any of your answers as incorrect, they will talk to you about resubmission
HOW WILL I ANSWER THE TASK?
Your answers must be your OWN words (not copied from others)
WORD LENGTH: 1,000 (about)

BSBCRT611 Apply critical thinking in complex problems
Assessment booklet – Task 1
Version 3.0 March 2023, Approved Quality assurance & Compliance Manager
Pan Bird Pty Ltd t/a Tr4in Right l RTO Code 22281 l CRICOS Code 03618G Page
3 of 6
Copyright © 2023 Tr4in Right
QUESTIONS
Provide answers to all of the questions below:
1. Complete the table outlining reliable information relevant to workplace processes

Information Source Example Maybe obtained by

2. In 100 words, describe how legislation may be applicable to workplace problems (provide an example as
part of your answer).
3. In 50 words, describe how organisational policies and procedures may be applicable to workplace problems
(provide an example as part of your answer).
4. Identify and describe two (2) critical thinking methods that may be used to identify complex issues in the
workplace using the table below (there is an example to get you started).

Method Description
Interview This method uses a formal or informal interview process to obtain information
about a workplace issue (such as how a product is used). It asks relevant questions
to relevant stakeholders and documents the answers.

BSBCRT611 Apply critical thinking in complex problems
Assessment booklet – Task 1
Version 3.0 March 2023, Approved Quality assurance & Compliance Manager
Pan Bird Pty Ltd t/a Tr4in Right l RTO Code 22281 l CRICOS Code 03618G Page
4 of 6
Copyright © 2023 Tr4in Right

Method Description

5. Identify and describe two (2) critical thinking methods that may be used to generate solutions to complex
issues in the workplace using the table below (there is an example to get you started).

Critical thinking technique Description
Brainstorming This method uses a group of people to think of as many solutions (even the
crazy ones) in a predetermined time.

BSBCRT611 Apply critical thinking in complex problems
Assessment booklet – Task 1
Version 3.0 March 2023, Approved Quality assurance & Compliance Manager
Pan Bird Pty Ltd t/a Tr4in Right l RTO Code 22281 l CRICOS Code 03618G Page
5 of 6
Copyright © 2023 Tr4in Right
6. In 50 words, summarise the steps associated with a decision-making process. You may answer using a
written paragraph or diagram.
7. List three (3) advantages of addressing complex issues in the workplace.
8. Complete the table outlining the different types of risk that may be associated with pursuing a complex
issue in the workplace.

Type of risk Description Example
Strategic risk
Compliance risk
Financial risk
Operational risk

9. Up to 20 words, list three (3) barriers to effective decision-making
10. In 200 words, summarise the requirements for the development and presentation of a brief and feedback
register.
11. Up to 20 words, list four (4) bodies you may be required to seek approval from to develop and implement
solutions.

What do I need to hand in for this task? Have I completed this?
Your correct answers to all questions.
Assessment Task cover sheet
Reference List
Plagiarism check report (if applicable)

BSBCRT611 Apply critical thinking in complex problems
Assessment booklet – Task 1
Version 3.0 March 2023, Approved Quality assurance & Compliance Manager
Pan Bird Pty Ltd t/a Tr4in Right l RTO Code 22281 l CRICOS Code 03618G Page
6 of 6
Copyright © 2023 Tr4in Right

FOR STUDENT TO COMPLETE
Assessment Task 1: Written Questions
Student’s self-evaluation checklist
In completing this assessment task, I have developed knowledge and understanding of the following
(Tick if completed)
Tick or X
1. Events or trends that may impact whether or not organisational objectives are achieved.
2. Existing practices that may be used to guide organisational change.
3. Process and relevant methods to conduct a cost-benefit analysis
4. Examples of effective change management strategies can assist with embedding change in an
organisation.
5. Approach (or process) that can be used in the workplace to communicate and embed change.
6. The risk management process.
7. Options that an organisation may use to take to mitigate or control risks.
8. Identify and describe two organisational policies that may relate to change management and
guide organisational change.
9. Examples of content that could be included in a communication and education plan.
10. Promoting the benefits of organisational change should be included as part of a communication
and education plan.
11. Definition of “organisational behaviour” and impact to change strategies?
12. Impact of external environment to change strategies used in an organisation List at least four
components that should be included in a change management plan.
I confirm that the above self-evaluation checklist is true and correct.
Student Name: Student
Signature: