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PROPOSA
FOR
Brisbane City Council
PREPARED BY:
Yifan Liu
Ye Cai
Yinzheng Yu
Yaodong Lu
Dian Shi
2020
Team
Rome
GBB-Scooter-Toll System
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Executive Summary
Brisbane City Council (BCC) wants to charge a toll to scooter riders on both rental and
private-owned scooters on Go Between Bridge (GBB). The Scooter rental firms are
willing to provide support to the toll system without modifications to their scooters. A
quickly – built and effective toll system is required in this circumstance. The main
solution of our team is to add an extra toll on the rental for rental scooters and build a
self-service charging system for private scooters. This task can be completed by our
professional consulting team in a low-cost and efficient way because of their years of
experience in designing toll systems. We will provide two different solutions for BCC to
choose. Solution A will include 7500 dollars for construction and 9180 dollars yearly for
maintenance fee, which needs 1 month to complete the project. Solution B will include
6580 dollars for construction and 9180 dollars yearly for maintenance fee, which needs
3 months to complete the project.
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Table of Content
Proposal ………………………………………………………………………………………………………
Introduction ……………………………………………………………………………………………3
Background and Problem definition ……………………………………………………………3
Goals and Objectives ………………………………………………………………………………..3
Benefits…………………………………………………………………………………………………..4
Approach ………………………………………………………………………………………………..4
Fee …………………………………………………………………………………………………………5
Personnel………………………………………………………………………………………………..6
Closing Statement…………………………………………………………………………………….7
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Introduction
The main objective of this proposal is to provide Brisbane City Council (BCC) with an effective and beneficial toll
system to charge both rental and private scooter riders on Go Between Bridge (GBB). Considering the complexity and
difficulty of the problem, it is a significant decision for BCC to seek the advice of professionals in Information system
consulting when developing the toll system. With the operation of the new toll system which can be expanded to other
toll roads with some modifications, BCC can have a new revenue that comes from charging tolls on scooter riders,
assisting the government to achieve financial balance. The main idea of the toll system is to add an extra toll on the
rental for rental scooters and build a self-service charging system for private scooters. Our team has assisted several
companies and the government to develop different toll systems under a variety of circumstances such as open road
tolling and electronic toll collection system over the past 5 years. With the previous experiences in the IT industry and
advanced investigation in the background of GBB, we are confident to provide a suitable proposal for BCC.
Background and Problem definition
Thanks for the introduction of Sri and invite of Bill, we are honored to be involved in the design and implement of
GBB-Scooter-Toll System. Based on the previous investigation, we noticed that the GBB was completed in October
2012 with a huge construction cost. The current car toll system on GBB was designed to collect a toll on passing cars
to recover the cost of construction. However, in the past years, the operating fee of the bridge exceeded the toll
collected, which leads to the financial loss of the project. This can be explained for several reasons, the most important
reason behind is the number of vehicles passing through the bridge per day is not enough to create benefit. The
residents especially some parents who live near the bridge choose to use scooters to go through the bridge instead of
driving a car due to the concern of traffic and air pollution, which leads to the low number of passing cars on the bridge.
Therefore, charging a toll to scooter riders on GBB is an essential way for BCC to compensate for the loss of past years.
In this way, a GBB-scooter-toll- system which can beneficial to BCC and have little impact on the convenience of using
scooters is required. After the system operates effectively and normally for 2 weeks and BCC has no further instruction
on the system, the statement of this assignment could be regarded as finished.
Goals and objectives
The main goal our team wants to support BCC to achieve is to design and implement a GBB-Scooter-Toll system to
charge both rental and private scooter riders’ tolls when they pass through the GBB. We are providing a toll system
that can be implemented quickly and cheaply within 1- 3 months thereby addressing the BCC’s need for charging a
toll to scooters on GBB, creating extra profit for BCC. In this way, the income from charging tolls on GBB can be
increased, helping BCC to cover the cost of construction and achieve profitability in the future. As mentioned before,
our team has enough experience in designing toll systems, which can support to achieve the goal. For instance, our
team had successfully assisted Guangzhou Municipal Government to build an electronic toll collection system (ETC)
on highways around the city, which increased the efficiency of highways and realized automatic charges, leading to a
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decrease in yearly maintenance fees. Furthermore, the engineers in the team had real practice in designing
information systems, as well as business analysts who have supported companies to achieve business success by
providing professional advice, which can also support to achieve the goal.
Benefits
The expected benefits of implementing this system are as follows. Firstly, charging scooter riders could relieve
economic pressure for BCC under the circumstance that this project was losing money in the past years. Our system
can support BCC to reach this goal in a low-cost and quick way due to the effective manner we are going to take.
Secondly, considering the further toll roads, charging scooters is not widely promoted in Australia, which means the
successful implementation of the system can be regarded as the first step in the new way of gaining profit for BCC.
Approach
Overall, the ridership of GBB is the key factor that decides whether the GBB can gain profit. In order to maintain the
number of riders, the GBB-Scooter- Toll System is designed to charge rental and private scooters in different methods.
For renters, the team chooses to update the rental firm’s app to make it can automatically add the toll to the rental
when the rider passes the bridge. This process can be supported by the GPS system inside the scooter. Subsequently,
rental rider can pass through the bridge in an easy way. The rental firm will pay the total toll monthly to the BCC. For
private owners, referring to the self-service charging system, the team decided to install gateways on both entrances
of GBB. Considering the traditional way of residents taking public transport and the popular of QR code as a payment
in China public transport, riders can pay the toll by taping go card or scanning QR code on the mobile phone. After
the payment is finished, the gateway will open for passing. In addition, the QR code payment on the bridge can be
regarded as an experiment that tests the willingness of local people to use the payment method. If the result of this
experiment is positive, this payment method maybe can be expanded to other transport toll systems, supporting the
public transport to operate in a cheaper and more environment-friendly way instead of the traditional way. In this way,
BCC can gain profit in the long-term with little updating cost. The QR code payment method can be implemented by
Rental
Scooters
Private
Owners
GPS
Brake
Tap Go
Card
Scan QR
code
Entry
Toll
included
in rental
End
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updating the function of Translink. Whether the rider makes a payment via go card or QR code, the payment record
can be found on the Translink APP. There will be random spot checks on the bridge and fines will be imposed if the
rider fails to show the payment record.
Based on the previous investigations, the team
found that the average car toll for the bridge was
$ 3.7 per trip. It takes about two to three dollars for
the bus to run the same distance. We decided to
charge scooter users (both rental and private users)
1 dollar each time to make it acceptable for
essential users and lead to little decrease on the
ridership. At the same time, in order to better meet
the needs of riders who need to cross the bridge
frequently, we decided that if the number of
crossings in a week reaches 10 times, there will be
no more charge during this week. In addition, the punishment for people who try to pass the bridge without paying
the toll should also be included. We decided to set the fine on GBB for scooter users as 100 dollar. Besides, if there are
multiple violations and the fine is not cleared, it will reduce the creditworthiness of the individual and be affected in
many aspects such as renting a house and loans. All the solution we take is designed to increase the profit of GBB for
BCC, which can support BCC compensate the loss of past years.
Fee
The budget of our project cloud be divided into four parts:
Further explanation:
1.We will spend 5 days to train the employees to be a well
supervisor on the bridge. As a result, training fee is needed.
2.Updating the required functions in the rental firms’ APP and
Translink could be done as QUT Computer Science students’
capstone project. Which could save a lot of money (around 1000
AUD) but may increase the risk of the APP failure.
3.Maintenance costs include employee salaries, system
maintenance fees and equipment maintenance fees.
Salary: Supervisor works 8 hours a day, one day a week, 20 dollars per hours. Therefore, the Salary is 7680 dollars per
year.
4.System maintenance and equipment maintenance will cost 1500 dollars per year total.

6.5
7.2
3
1
3.72
8 7 6 5 4 3 2 1 0
FEE (Dollar)
Taxi Uber Bus Scoot Private Car
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Therefore, solution A is to hire a professional software design team to update the functions on mobile apps. Solution
B is to give this job to QUT students. Solution B going to take more time, at least 3 months. Solution A will take around
1 month.
The cost of each part (estimation):
Personnel
Yifan Liu Head of team Rome
Qualification
Bachelor of Information System
Master of Information Technology and Information Technology Management
Summary
4 years experience in team management, software development and information system consulting where advised and
provided strategy for international corporate and government.
Dian Shi Chief Business Analyst of team Rome
Qualification
Bachelor of Information System
Summary
3 years experience of business analysis about IT-related industries in Australia and China.
Yaodong Lu Business analyst of team Rome
Qualification
Bachelor of Information System
Summary
3 years experience of business analysis about IT-related industries in Australia
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Yinzheng Yu Engineer of team Rome
Qualification
Bachelor of Information System
Master of interaction design
Summary
5 years experience of business analysis about IT-related industries in Australia
Ye Cai Engineer of team Rome
Qualification
Bachelor of Information System
Master of Computer Science
Summary
4 years experience of business analysis about IT-related industries in Australia and China.
Closing Statement
The proposal has demonstrated the design and implementation of the GBB-Scooter-Toll System to BCC, which can
support BCC to gain profit from the bridge and discover a potential and innovative way to update the current public
transport payment. Additionally, we are confident to assist GBB to complete this project with our previous experience
in toll systems and professional skills the consulting team has. We are willing to answer any questions about the project
and start this project as soon as the BBC accepts our proposal.
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IAB402 – 2020 S1 – Mini Proposal (A1)
DUE DATE: SUNDAY, APRIL 26, 2020 @ 11:59 PM (23:59)
Submission Checklist (Required)

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