CANTERBURY
TECHNICAL INSTITUTE
ASSESSMENT
SIT60316
Advanced Diploma of Hospitality Management
BSBMGT617
Develop and implement a business plan
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Assessment Completion Status: (Trainer Use Only) |
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Further re-submissions (more than 2 attempts) incur a cost of $50.00 per assessment. Note also, late submissions after the cut-off date are considered the second attempt and will be marked accordingly. |
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Student Acknowledgement |
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I understand all the above rules, guidelines and feedback for this assessment. The assessment process including the provisions for re-submitting and academic appeals were explained to me and I understand these processes I understand the consequences of plagiarism and confirm that this is my own work and I have acknowledged or referenced all sources of information I have used for the purpose of this assessment |
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Student Name: |
Student Signature: Electronic initials are acceptable |
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Part A: Quiz
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Part A
Quiz results (Trainers and Assessors use only)
Quiz result Satisfactory Not Satisfactory |
Is a reassessment or resubmission required for the Quiz? Yes No |
Trainers notes and feedback: |
Part B: Project
ASSESSMENT INSTRUCTIONS
Please complete the student details section.
This project consists of 2 parts:
Part A – requires you to evaluate (if applicable) and plan and develop a business plan for your workplace or as determined by your trainer or teacher.
Part B – requires you to provide an overview how you will monitor performance of the business plan during implementation and how you will respond to performance data once the business plan has been implemented.
This assessment is one form of assessment type that is used to collect evidence and will count towards gaining competence toward this unit.
To demonstrate competence each question must be answered by the student.
You will be required to complete other relevant assessment tasks for this unit.
This project – requires you to plan for and develop a complete business plan.
Essentials Requirements as outlined in the “Context of and specific resources for assessment in the TP for this unit”: Assessment must ensure: access to appropriate documentation and resources normally used in the workplace. |
You are required to use an existing business plan in your workplace or at a minimum have the recent trading figures and financial details to review the business’ operation.
Alternatively, your trainer or teacher may provide you with a realistic business plan to be applied to an operation with which you are familiar.
Additional Resources provided for the purpose of this assessment:
A business plan template (Word File: BusinessPlanTemplate xx) and a Business Plan Guide (Wordfile: BusinessPlanGuide xx) which provides detailed instructions for the completion of each section of the business plan template sourced from www.business.gov.au
A template for a 5 year balance sheet forecast which may be used if desired (Excel sheet: BalanceSheet_5Year).
A sample business plan (Word File: Cafe-Paradiso-sample-business-plan) sourced from https://www.business.qld.gov.au/business/support-tools-grants/tools/business-planning-kit
An online template with instructions to prepare a step-by-step business plan can be used by registering for free with http://toolkit.smallbiz.nsw.gov.au/planning
Part A – Plan and develop the business plan
Your Task:
You are required to review the existing business plan where available and plan and develop a new business plan for the organisation, addressing all criteria outlined below:
Where the organisation has an existing business plan, review and evaluate the following documentation if there is no existing business plan these need to be developed using for example the provided resources listed above. Create a draft and consult with your selected stakeholders to clarify or verify each aspect.
Attach a briefing document which outlines with whom you have consulted and details of what was discussed.
You need to reference each source you access to research information like statistics, products, legislation etc. and attach this as a bibliography to completed work.
As a guideline the following key points need to be addressed (based on the Business template xx) – your format may however vary:
Summary
The Business
The Market
The Future
The Finances
The Business
Business details
Registration details
Business premises
Organisation chart
Management & ownership
Key personnel
Products/services
Innovation
Insurance
Risk management
Legal considerations
Operations
Sustainability plan
The Market
Market research
Market targets
Environmental/industry analysis
Your customers
S.W.O.T. analysis
Your competitors
Advertising & sales
The Future
Vision statement
Mission statement
Goals/objectives
Action plan
The Finances
Key objectives & financial review
Assumptions
Start-up costs for [YEAR]
Balance sheet forecast
Profit and loss forecast
Expected cash flow
Break-even analysis
Supporting documentation
Part B
Your Task:
This section of the project requires you to answer a series of questions and scenarios relating to monitoring performance and responding to performance data. Each question must be answered.
Note to Assessor:
The student responses provided will vary based on the particular business plan submitted and where examples are required, these may vary based on the student’s experience, industry sector or workplace. The examples for possible responses are indicative only and it is suggested to use industry practice and best practice as a reference point.
Using your completed business plan, who are the relevant parties to whom you need to communicate the business plan? Which details does this need to include for each party in terms of performance requirements and timeframes?
What are the skilled labour requirements in the organisation to implement the business plan. Provide an overview of skilled labour in each department.
Provide 2 examples how you could test the performance measurements you have set for your business plan.
List 5 examples reports and explain when these would have to be provided to the various departments in your organisation in terms of timelines and importance.
You have noticed that an important product line offered by your organisation becomes inconsistent due to supply issues. Which actions do you need to take?
On occasion it may be necessary to refine performance indicators as the set target is exceeded or can no longer be achieved. Provide 2 examples where a performance indicator needs to be refined.
Your Food and Beverage department showed an underperformance of targeted sales by 5 % last month and again by 7 % this month. The occupancy rate at the hotel for the same period showed an increase of average 4% with high profile customers and the number of covers in the restaurant increased on average by 7 %. There have been also a number of indications from customers that service attendance is average. Which potential factors for training could this indicate?
What is the purpose of continuous improvement? How would this be reflected in a business plan? Provide 2 examples.
Criteria |
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Part A |
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Provides an overview of the Business |
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Business name |
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Business Premises |
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Business structure |
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ABN |
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ACN |
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GST Registration |
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Business location |
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Date established |
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Owners |
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Relevant owner experience |
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Provides and Organisation chart which lists all relevant key staff |
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Provides a Management & ownership overview detailing who runs the business, shares/ involvement of partners, experience |
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Provides an overview of the experience of business owners and major achievements |
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Provides an overview of Key personnel, including expected tstaff turnover, skills and strenghths |
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Provides an overview of required staff for the operation to achieve set objectives |
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Provides a statement fro recruitment options, training of staff and skills retention |
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Provides an overview and description of products and services provided by the organisation including Pricing |
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Provides an overview ofmarket position of the organisation including: |
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How will products and services succeed in the market |
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Anticipated demand |
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Pricing strategy |
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Value to customer |
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Growth Potential |
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Provides a statement for research and innovation provisons and alloctaed budget |
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Provides a strategy to protect intellectual property |
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Provides a detailed overview of all insurance taken out to protect the business including details of cover |
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Provides a completed risk management plan – this should be informed by the SWOT analyses and competitor analyses undertaken |
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Provides a detailed overview of legal considerations essntial for the operation of the business including lisensing |
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Provides a description of the process involved ind producing the organisation’s products and services |
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Provides an overview of suppliers, their services and relationship |
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Provides an list of equipment including purchase price, date and approximate running costs |
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Provides an overview of technology requirements of the organisation, their purpose and fuctions and how these will be acquired. |
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Provides a statement for each of the following organisational policies and procedures: Payment types accepted Warranties and refunds Quality control and processes in place |
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Provides a sustainability plan that describes the business’s environmental resource impacts |
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The sustainability plan includes a community impact and engagement provision |
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The sustainability plan lists any risks or constraints to the business |
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The sustainability plan includes strategies to minimise impacts and risks including actions. |
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Provides details and evidence for market research |
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Provides an outline for planned sales targets for specified periods |
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Provides an environmental/industry analysis including size, trends, the organisation’s position within |
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Provides a customer analysis including demographics, key customer markets |
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Provides a statement for effective customer management |
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Provides a complete SWOT analysis of the business |
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Provides strategies to address identified weaknesses and threats – This maybe combined with the risk management criteria above. |
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Provides a realistic competitor analysis |
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Provides details for planned advertising and promotions |
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Provides an overview of marketing team, sales techniques, tools and set goals |
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Provides a list of planned sales and distribution channels |
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Provides a vision statement including planned goals, how these will be achieved and which measures will be used |
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Provides a clear action plan which details milestones, dates and persons responsible |
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Provides an overview of key financial objectives (profit targets/cost reduction) and finance requirements |
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Provides an overview of assumptions – what are they based on? Are factors realistic |
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Provides financial forecast based on data provided to student |
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Balance Sheet Forecast |
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Profit and Loss Forecast |
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Expected Cash flow |
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Break-Even analysis |
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Provides a bibliography for all sources referenced |
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Provides briefing details for consultation that occurred |
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Feedback to Student |
Part B
Assignment results (Trainers and Assessors use only)
Assignment result Satisfactory Not Satisfactory |
Is a reassessment or resubmission required for the assignment? Yes No |
Assessment Marking Checklist for BSBMGT617
Instructions to assessors: This checklist is to be used to record your evaluation of the candidate’s evidence provided in Task 1. When completing this checklist, you must ensure that: Each checklist item is assessed against the criteria listed. An assessment result of ‘Yes’ or ‘No’ is recorded on the right of the checklist. Feedback is provided to the student. The candidate is advised of the assessment result. |
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Checklist item: Candidates must answer all questions correctly: |
Was reasonable adjustment included in any part of this assessment? No Yes |
Reasonable adjustment that was incorporated into this assessment (if any) |
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Complete Assessment result (1st Attempt)
Competent Not Yet Competent |
Complete Assessment result (2nd Attempt – if required) Date: Competent Not Yet Competent |
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Assessor name |
Assessor signature Electronic initials are acceptable |
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