To clarify an organizational-wide change would be one impacting upon the whole organization such as a decision to introduce performance-related pay, to move to a four-day working week, or some hybrid system of working from home. Whereas practical steps you can take in your managerial role would be ones where you have the authority and responsibility to undertake initiatives, such as holding coaching sessions to raise the skills levels of the team or involving the team in setting targets and performance measures. These are just examples, far better if you link your own ones to the earlier analysis of the specific issues identified within your organization. Note that the central theme is improving performance-driven values.

• Identify those elements currently used in your organization and rate them in terms of effectiveness on a 5-point scale
• Explain which of the five theories best describes your organization’s approach to performance management.