This Research Report Template is for use with CHCLEG003 Assessment Task 1
Part A
Research Report
Human rights
Research human rights and the impact of human rights on your practice.
| Universal Declaration of Human Rights | ||
| What is the Universal Declaration of Human Rights?
What is its purpose? How does it apply to the people that you provide services and support to? What impacts does it have on the way that you provide those services and support? |
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| Relationship between human rights and human needs | ||
| What are the differences between human rights and human needs and what is the relationship between the two?
How are human rights and human needs considered in the way that community services sector provides care, services and support to people? |
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| Human rights frameworks, approaches and instruments | ||
| Describe the human rights frameworks, approaches and instruments that are relevant to community services sector.
How are services and support provided within a human rights framework? What is a manager’s role in developing policies and procedures related to human rights in a community services organisation? |
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| Empowerment and disempowerment | ||
| Describe the differences between empowerment and disempowerment and how this is relevant to your practice as a community support worker? | ||
| Comment on and endorse this section.
The assessor must comment and endorse the entries in this section. |
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Legal and ethical frameworks
Provide a brief explanation (1-2 paragraphs) of each of the following legal/ethical frameworks and explain how each of these apply in community services workplace. Describe the responsibility of managers to develop policies and procedures in each of these areas and discuss how compliance with policies and procedures is monitored.
| Children in the workplace | ||
| Explanation | ||
| Managerial responsibility | ||
| Codes of conduct/codes of practice/practice standards | ||
| Explanation | ||
| Managerial responsibility | ||
| Complaints management | ||
| Explanation | ||
| Managerial responsibility | ||
| Continuing professional education | ||
| Explanation | ||
| Managerial responsibility | ||
| Discrimination | ||
| Explanation | ||
| Managerial responsibility | ||
| Dignity of risk | ||
| Explanation | ||
| Managerial responsibility | ||
| Duty of care | ||
| Explanation | ||
| Managerial responsibility | ||
| Informed consent | ||
| Explanation | ||
| Managerial responsibility | ||
| Mandatory reporting | ||
| Explanation | ||
| Managerial responsibility | ||
| Practitioner/client boundaries | ||
| Explanation | ||
| Managerial responsibility | ||
| Privacy/confidentiality and disclosure | ||
| Explanation | ||
| Managerial responsibility | ||
| Records management | ||
| Explanation | ||
| Managerial responsibility | ||
| Rights and responsibilities of workers, employers and clients | ||
| Explanation | ||
| Managerial responsibility | ||
| Industrial relations legislation and requirements relevant to your organisation/industry sector | ||
| Explanation | ||
| Managerial responsibility | ||
| Work health and safety | ||
| Explanation | ||
| Managerial responsibility | ||
| Comment on and endorse this section.
The assessor must comment and endorse the entries in this section. |
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Legal compliance
Describe at least five areas of legal compliance relevant to community services workplace.
| Compliance area 1 | ||
| Compliance area
Describe the legal compliance area. |
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| Sources of information
List at least three sources of information relevant to this area of compliance. |
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| Risks, penalties and consequences of non-compliance.
Describe the risks and consequences of non-compliance to workers, clients, communities and the organisation |
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| Relevant policies and procedures
List the organisational policies and procedures relevant to this area of legal compliance. |
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| Compliance area 2 | ||
| Compliance area
Describe the legal compliance area? |
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| Sources of information
List at least three sources of information relevant to this area of compliance? |
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| Risks, penalties and consequences of non-compliance.
Describe the risks and consequences of non-compliance to workers, clients, communities and the organisation. |
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| Relevant policies and procedures
List the organisational policies and procedures relevant to this area of legal compliance. |
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| Compliance area 3 | ||
| Compliance area
Describe the legal compliance area? |
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| Sources of information
List at least three sources of information relevant to this area of compliance. |
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| Risks, penalties and consequences of non-compliance.
Describe the risks and consequences of non-compliance to workers, clients, communities and the organisation |
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| Relevant policies and procedures
List the organisational policies and procedures relevant to this area of legal compliance. |
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| Compliance area 4 | ||
| Compliance area
Describe the legal compliance area. |
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| Sources of information
List at least three sources of information relevant to this area of compliance. |
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| Your position’s role in compliance
Describe your position’s role in ensuring/monitoring this area of compliance. |
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| Risks, penalties and consequences of non-compliance
Describe the risks and consequences of non-compliance to workers, clients, communities and the organisation |
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| Relevant policies and procedures
List the organisational policies and procedures relevant to this area of legal compliance. |
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| How is this area of compliance monitored, managed and documented? | ||
| Compliance area 5 | ||
| Compliance area
Describe the legal compliance area. |
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| Sources of information
List at least three sources of information relevant to this area of compliance. |
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| Risks, penalties and consequences of non-compliance
Describe the risks and consequences of non-compliance to workers, clients, communities and the organisation |
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| Relevant policies and procedures
List the organisational policies and procedures relevant to this area of legal compliance. |
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| Comment on and endorse this section.
The assessor must comment and endorse the entries in this section. |
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Ethical responsibilities
In this section of your research report, consider the ethical framework which is relevant to your workplace and evaluate your role in monitoring ethical practice.
| Ethical framework
Describe the ethical framework which applies to your work role as a community services support worker. |
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| Your role in monitoring ethical behaviour
Describe your role in monitoring ethical behaviour in the workplace. |
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| Scope of practice
Describe how workers’ scope of practice informs broader ethical practice and ethical decision making. |
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| Ethical responsibilities
Describe the responsibilities of workers, clients and the wider community in ensuring ethical conduct. |
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| Comment on and endorse this section.
The assessor must comment and endorse the entries in this section. |
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Specific requirements in your workplace
Answer the following questions relevant to your workplace/role
| Describe any key practices which are prohibited by law. | ||
| List the key licenses and associated mandatory training and certification requirements | ||
| Describe the statutory reporting requirements relevant to your workplace and role | ||
| Describe the business insurances required in your workplace/industry sector. For example, public liability and workers compensation. | ||
| Describe the accreditation requirements for your community services workplace. | ||
| Describe the requirements to develop and implement specific plans, policies, and codes of conduct or to incorporate certain workplace practices. | ||
| Describe the role of policies and procedures in managing compliance and ethical practice.
How are they used to monitor and manage internal practice and external service delivery? |
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| Describe the functions and operating procedures of at least three regulatory authorities which are relevant to your organisation or industry sector. | ||
| Describe two ways that your legal responsibilities and liabilities differ from managers in other community services organisations. | ||
| Comment on and endorse this section.
The assessor must comment and endorse the entries in this section. |
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Part B – Develop and communicate policy and procedure.
Privacy and confidentiality policy and procedures
Policy Purpose
Definition of privacy and confidentiality
Associated procedure
Develop an associated procedure here
Policies and Procedures Report
| Policy and procedure title: | |
| How did you ensure that the policy and procedure is in an accessible format which meets the needs of the target audience? | |
| How does the policy and procedure support the legal and/or ethical practice of the workplace? | |
| How are documentation and record keeping requirements integrated into this policy and procedure? | |
| How are systems to protect client information built into this policy and procedure? | |
| How are person/roles specified? | |
| How does this policy and procedure meet your organisation’s requirements/ standards for policies and procedures? | |
| How does this policy and procedure reflect the current legislative and ethical standards relevant to your workplace? | |
Part C – Staying up to date
1. Email to colleague.