A “people professional” typically refers to an individual working in the field of human resources (HR) or people management. As such, there are several essential responsibilities and behaviors expected from someone in this role:

Recruitment and selection form a fundamental aspect of a people professional’s role. They are required to have a comprehensive understanding of the job market, including in-demand skills and experience. By developing effective job descriptions and posting job ads, they attract potential candidates. Furthermore, they screen resumes, conduct interviews, and assess candidates’ suitability in order to make informed hiring decisions. Effective recruitment and selection processes are vital for acquiring the right talent to meet organizational needs. (CIPD, 2021)

Training and development are essential components of being a people professional. Identifying employees’ training needs is crucial in order to enhance their skills and performance. People professionals are responsible for creating engaging and effective training programs. They deliver training sessions and provide ongoing coaching and support to ensure that employees can apply what they have learned effectively. By investing in employee development, people professionals contribute to a skilled and motivated workforce. (CIPD, 2021)

Managing employee relations is another critical aspect of being a people professional. This involves handling conflicts and grievances in a timely and effective manner. Open and transparent communication with employees is essential, ensuring that they feel heard and valued. Establishing and implementing policies and procedures that promote a positive work environment contributes to employee satisfaction and engagement. (CIPD, 2021)