3/4/23, 3:03 PM Course: BSBTWK502 Manage team effectiveness
https://cac.yourlms.com.au/course/view.php?id=313 1/4
BSBTWK502 Manage team effectiveness
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Important information regarding this Unit
Important information regarding this Unit. Students need to read through given document and understand before continuing
with Unit.
LEARNER GUIDE
Download your Learner Guide
This unit describes the skills and knowledge required to manage the performance of staff that are direct reports.
The unit applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and
provide feedback. The unit makes the link between performance management and performance development and reinforces both functions
as a key requirement for effective managers.
Accompanying your course is the Learner Guide, which contains all course material and information on assessments. Please download the
guide and use it to enhance your personal study and prepare for lectures and assessments.
Click here to download your “Learner Guide”
Lecture Slides
BSBTWK502_CAC PPT Chapter 1
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BSBTWK502_CAC PPT Chapter 2
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BSBTWK502_CAC PPT Chapter 3
3/4/23, 3:03 PM Course: BSBTWK502 Manage team effectiveness
https://cac.yourlms.com.au/course/view.php?id=313 2/4
To do: View
BSBTWK502_CAC PPT Chapter 4
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Class Activities
Class Activities
Done: View To do: Make a submission
Assessments
| Unit Code/Name | BSBTWK502 Manage team effectiveness |
| Assessment Task 1: | This is a written assessment that will test student’s knowledge. This assessment may be completed o duration of the training days. As the students learn, practice and review knowledge and skills, students keep Assessment Task 1 in front of them and answer the questions as the information becomes clear beginning of each review session students will be given a few minutes to familiarise themselves with t questions. Students will be given extra time at the end of the day to complete this assessment or to cl facts with the Trainer/Assessor |
| Assessment Task 2: | This part of the project requires you to develop a team performance plan and communicate the team performance plan to relevant stakeholders. Speci¦cally, you are required to: Identify team purpose, roles, responsibilities in work teams according to organisation and task obje Develop performance plans with expected outcomes, key performance indicators (KPIs) and goals team Support team members in meeting expected performance outcomes Establish open communication processes with relevant stakeholders |
| Assessment Task 3: | This part of the project requires you to develop documents that will help support team accountability. Speci¦cally, you are required to: Develop strategies for facilitating team member input into planning, decision making and operation aspects of team tasks Develop or modify policies and procedures for promoting team member accountability for persona and team tasks Develop processes for identifying and addressing issues, concerns and problems identi¦ed by team members |
| Assessment Task 4: | This part of the project requires you to participate in team activities and provide feedback to team mem Speci¦cally, you are required to: Provide feedback to team members on team effort and contributions Encourage team member to participate in and to take responsibility for team activities Support the team in identifying and resolving work performance problems Promote work team collaboration through individual behaviour |
| Assessment Task 5: | This part of the project requires you to communicate with relevant stakeholders to address issues, con and problems. Speci¦cally, you are required to: Maintain open communication processes with relevant stakeholders Communicate information from line management to the team Communicate and follow-up unresolved issues, concerns and problems raised by team members w management Address unresolved issues, concerns and problems raised by stakeholders |
| Competency Decision |
Student must satisfactorily complete each assessment tasks to be Competent (C) in the unit. Student unsatisfactory completion of any of the assignment tasks will be deemed Not Yet Competent (NYC). |
3/4/23, 3:03 PM Course: BSBTWK502 Manage team effectiveness
https://cac.yourlms.com.au/course/view.php?id=313 3/4
Assessment Coversheet
To do: View To do: Make a submission
ASSESSMENT TASK 1: Written Verbal Questions
To do: View To do: Receive a grade
Task 2 – SECTION 1: OBSERVATION FORM
ASSESSMENT TASK 2 : Project
Done: View To do: Receive a grade
Task 2 – SECTION 3: OBSERVATION FROM
Task 2 – SECTION 5: OBSERVATION FORM
ASSESSMENT TASK 3 – Project
To do: View To do: Receive a grade
ASSESSMENT TASK 4 – Project
To do: View To do: Receive a grade
Task 4 – SECTION 1: OBSERVATION FORM
Task 4 – SECTION 2: OBSERVATION FORM
Task 4 – SECTION 3: OBSERVATION FORM
ASSESSMENT TASK 5 – Project
To do: View To do: Receive a grade
Task 5 – SECTION 1: OBSERVATION FORM
Task 5 – SECTION 4: OBSERVATION FORM
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3/4/23, 3:03 PM Course: BSBTWK502 Manage team effectiveness
https://cac.yourlms.com.au/course/view.php?id=313 4/4
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