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Learner Assessment Pack

BSBOPS504

Manage business risk

­

Australis Institute of Technology and Education (AITE)

Level-2, 25 George Street,
Parramatta NSW 2150, Australia

Website: https://www.aite.edu.au

© 2020 Australis Institute

BSBOPS504 – Manage business risk (Release 1)

This resource has been developed for Precision Group (Australia)

by Academy of Professional Excellence (APEX) Pty Ltd.

Email: [email protected]

Website: www.apexeducation.edu.au

Copyright Notice

No part of this resource may be reproduced in any form or by any means, electronic or mechanical, including photocopying or recording, or by an information retrieval system without written permission from Precision Group (Australia). Legal action may be taken against any person who infringes their copyright through unauthorised copying.

These terms are subject to the conditions prescribed under the Australian Copyright Act 1968.

Copying for Educational Purposes

The Australian Copyright Act 1968 allows 10% of this resource to be copied by any educational institute for educational purposes, provided that the institute (or the body that administers it) has given a remuneration notice to the Copyright Agency Limited (CAL) under the Act. For more information, visit www.copyright.com.au.

Disclaimer

Precision Group (Australia) has made a great effort to ensure that this material is free from error or omissions. However, you should conduct your own enquiries and seek professional advice before relying on any fact, statement or matter contained in this document. Precision Group (Australia) is not responsible for any injury, loss or damage as a result of resource included or omitted from this material. Information in this course material is current at the time of publication.

Version Control & Document History

Date

Summary of modifications

Version

22 February 2021

Version 1 produced following assessment validation.

1.0

Table of Contents

Learner Assessment Pack

Assessment Delivery

Learner Information

This Learner Assessment Pack is designed for you to complete the assessment for BSBOPS504 – Manage business risk (Release 1). It may refer to your own workplace/organisation, or to a simulated business provided by your assessor.

The assessment tasks include Short Answer Questions where you need to demonstrate your knowledge and understanding of the unit, and the Practical Assessment, where you need to demonstrate your skills required in the unit. It is recommended that you complete the Practical Assessments in your own workplace/organisation. If you don’t have access to a real workplace, you can complete the assessment in a simulated environment where resources and conditions similar to a workplace must be accessed. Ensure to discuss this with your assessor prior to commencing with the assessment.

Each Learner Assessment Pack is made up of four parts:

Assessment Delivery

Learner Information

Steps for Learner

Assessment Agreement

Assessment Tasks

Assessment Tasks, including:

Short Answer Questions

Practical Assessment

Assessment Workbook Checklist

Assessment Workbook Checklist

Recording

Record of Assessment

Before you commence your assessment, ensure that you have a good knowledge of the subject, have thoroughly read your Learner Resource, and clearly understand the assessment requirements and the expectations of the industry to which the assessment is related.

Assessments are designed to be completed using your industry/organisation, but your Registered Training Organisation (RTO) may assist you by contextualising the unit to be completed in a simulated workplace environment.

You will be required to demonstrate knowledge and skills which must be observed directly by your assessor. Where the observation task may be difficult for the assessor to directly observed, a video recording of the practical observation task must be submitted as supplementary evidence. Verification from at least one third-party signatory, and preferably two or more witnesses is required to confirm your demonstration of these practical knowledge and skills. These witnesses would usually be your current or recent supervisors, or your assessor.

The practical assessment tasks may be completed using your own workplace, a simulated environment, or a mix of both, as instructed by your assessor. To contextualise this assessment to your industry/organisation, you may be asked by your assessor to provide additional information based on your industry/organisation.

Instructions are given for each task. If you have questions, or unclear how to proceed, consult with your assessor.

Records of all aspects of the assessment must be kept in your Learner Assessment Pack

The record of assessment is a legal document and must be signed, dated, and a copy stored as required by your Registered Training Organisation (RTO).

Steps for Learners

Your Learner Assessment Pack:

Upon receiving your Learner Assessment Pack, discuss with your assessor the expectations and requirements of this assessment. You may also need to supply contact details of one or two work referees who can confirm your skills in the industry.

Discuss with your assessor if you intend to undertake the practical assessment tasks based on your employing organisation, in a simulated business, or in a mix of both.

Your Learner Assessment Pack is where you will get the task information. Complete each task as instructed using either your own workplace, or using a simulated business, as discussed with your assessor.

After you complete your assessment, gather and submit your evidence documents as detailed in the task(s) in the timeframe agreed with your assessor.

Your assessor will advise you if there are any further steps for you to take to satisfactorily complete this assessment.

Reasonable Adjustment

Adapted Reasonable Adjustment in teaching, learning and assessment for learners with a disability – November 2010 – Prepared by – Queensland VET Development Centre

Reasonable adjustment in VET is the term applied to modifying the learning environment or making changes to the training delivered to assist a learner with a disability. A reasonable adjustment can be as simple as changing classrooms to be closer to amenities or installing a particular type of software on a computer for a person with vision impairment.

Why make a reasonable adjustment?

We make reasonable adjustments in VET to make sure that learners with a disability have:

The same learning opportunities as learners without a disability, and

The same opportunity to perform and complete assessments as those without a disability.

Reasonable adjustment applied to participation in teaching, learning and assessment activities can include:

Customising resources and assessment activities within the training package or accredited course

Modifying the presentation medium

Learner support

Use of assistive/adaptive technologies

Making information accessible both before enrolment and during the course

Monitoring the adjustments to ensure learners needs continue to be met

Assistive/Adaptive Technologies

Assistive/Adaptive technology means ‘software or hardware that has been specifically designed to assist people with disabilities in carrying out daily activities’ (World Wide Web Consortium – W3C). It includes screen readers, magnifiers, voice recognition software, alternative keyboards, devices for grasping, visual alert systems, digital note-takers.

IMPORTANT:

Reasonable adjustment made for collecting learner assessment evidence must not impact on the standard expected by the workplace, as expressed by the relevant unit(s) of competency. For example, if the assessment were gathering evidence of the learner’s competency in writing, allowing the learner to complete the assessment verbally would not be a valid assessment method. The method of assessment used by any reasonable adjustment must still meet the competency requirements.

Resources Required for Assessment

To complete the Practical Assessment tasks, you will require access to:

Computer with internet and email access, and a working web browser

Installed software: Word, Adobe Acrobat Reader

A workplace, or a simulated workplace environment that will allow you access to:

Relevant information:

Context and scope of the organisational risk management process based on industry or workplace standards, guidelines, and approaches

Legislation and regulation related to the context of risk management in the organisation

Existing arrangements that follow the risk management process

Workplace documentation, including:

Federal and/or state/territory legislation and regulations relating to business risk area identified by the learner.

Government websites relevant to business risk area identified in Workplace Project Task 1.

Online sources relevant to the business risk area identified in Workplace Project Task 1.

Organisational policies and procedures for risk treatment implementation

Workplace templates, including or similar to the following:

Risk Management Report

Risk Register

Risk Treatment Schedule and Plan

People, including:

At least two relevant stakeholders from the organisation who will receive the Risk Management Report and invite to assist in identification of risks.

At least two relevant parties who will receive the updated Risk Management Report.

Any other resources required to implement risk treatment activity.

Relevant stakeholders impacted by the specific activity to be undertaken.

Key personnel responsible for the implementation of the risk treatment activity.

Opportunity to:

Conduct a meeting with at least two stakeholders to assist in identification of risks.

Conduct a meeting with at least two stakeholders to assess risks, determine appropriate risk treatment actions and priorities and explain the risk management processes.

Conduct a meeting with at least two stakeholders to consult and negotiate about risk management processes and outcomes.

Accessing Intranet Pages

Some assessment tasks may require you to access specific pages from the simulated business, Bounce Fitness. Links to these pages are formatted in Blue Text.

To access these, hold the Ctrl key for Windows users while clicking on these links. For Mac users, directly click the link.

The simulated business, Bounce Fitness, can be accessed by going to http://bouncefitness.precisiongroup.com.au.

Login to Bounce Fitness using the username and password provided by your Registered Training Organisation (RTO).

Assessment Agreement

Instructions:

Discuss and accomplish this section with your assessor before commencing then sign the confirmation at the end of this Agreement.

Please tick at least one of the following for each section:

Delivery Method

Classroom

Small Group

One-on-One

Online

Other (please describe)

Assessment Pathway (for Practical Assessment)

Learner’s Organisation (Pre-assessment meeting conducted)

Simulated Workplace Environment (Contextualised by RTO)

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry. This includes access to:

Legislation, regulations, standards and codes relating to risk management

Workplace documentation and resources relating to risk management.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

I confirm that the activities and assessment completed for this unit are my own work, and comply with all relevant copyright and plagiarism rules.

I understand that if there is any doubt in the authenticity of any piece of my assessment submission, I can be orally examined, and the signatory of evidence records may be contacted.

Learner’s name

     

Learner name

Learner’s signature

     

Learner’s handwritten signature

Date

     

Date when the learner signed this

Assessor’s name

     

Assessor name

Assessor’s signature

     

Assessor’s handwritten signature

Date

     

Date when the assessor signed this

End of Assessment Agreement

Learner Assessment Pack

Assessment Tasks

Tasks

Complete all tasks in this assessment as instructed. If you have questions, consult with your assessor.

Contextualisation of Assessments by RTOs

Contextualisation is the process of modifying assessment tools to make learning more meaningful for your learners and their employers.

Precision Group (Australia) recommends that your RTO contextualise the assessment tools to suit particular industry requirements and specific organisational requirements before using them. Contextualisation must retain the integrity of the assessment and the outcome of the unit of competency.

Short Answer Questions

Preliminary Task

Question 1 of these Short Answer Questions requires you to refer to the state/territory-specific requirements, such as legislation and regulations of your state/territory.

For your assessor’s reference, indicate below which state/territory you are currently based or located in by ticking the box that corresponds to your answer.

When answering Question 1, you must refer to the legislation and regulations of the state/territory you ticked below.

The state/territory where your workplace/organisation is based or located in.

Australian Capital Territory

South Australia

New South Wales

Tasmania

Northern Territory

Victoria

Queensland

Western Australia

Question 1

Identify the following relevant to risk management, as applicable to your organisation:

At least two legislation

At least two regulations

Briefly explain how each legislation and regulation affects risk management processes in your organisation.

Legislation

Brief Explanation on How Legislation Affects Risk Management Processes in the Organisation

     

     

     

     

Regulation

Brief Explanation on How Regulation Affects Risk Management Processes in the Organisation

     

     

     

     

Question 2

Identify the following items in relation to risk management and document storage in your organisation.

Risk management

At least one policy

At least two corresponding processes under the policy

At least two corresponding procedures to carry out the processes

At least two document storage requirements as per the risk management policy

Submit a copy of your organisation’s risk management policies and procedures that you used to answer this question.

Risk Management

Risk Management Policy

Identify at least one policy related to risk management.

     

Risk Management Processes

Outline at least two processes under this policy, which state what needs to be done and why.

     

     

Risk Management Procedures

Outline the steps that are generally followed to carry out these processes.

     

     

Document Storage Requirements

     

     

Question 3

Define the following types of business risks.

Types of Business Risk

Definition

Economic Risk

     

Compliance Risk

     

IT Security Risk

     

Financial Risk

     

Question 4

Define each of the following options for treating risks.

Options for Treating Risks

Definition

Risk avoidance

     

Risk reduction

     

Risk sharing

     

Risk acceptance

     

Question 5

For each of the following specific ISO 31000 standards, identify their purpose and at least two key elements.

ISO 31000:2018: Risk management: Guidelines

IEC 31010:2019: Risk management: Risk assessment techniques

ISO 31000:2018: RISK MANAGEMENT: GUIDELINES

PURPOSE

Identify what this standard aims to do, i.e. the scope of the standard.

     

ELEMENTS

Outline at least two principles that this standard outlines.

     

     

IEC 31010:2019: RISK MANAGEMENT: RISK ASSESSMENT TECHNIQUES

PURPOSE

Identify what this standard aims to do, i.e. the scope of the standard.

     

ELEMENTS

Outline the purpose of at least two components of risk assessment as outlined in this standard. Use bullet points.

     

     

Question 6

Explain how the following tools and techniques are used to identify risks for scoping risk management processes:

Tools

SWOT Analysis

PESTLE Analysis

Techniques

Documentation review

Brainstorming

TOOLS

SWOT Analysis

     

PESTLE Analysis

     

TECHNIQUES

Documentation review

     

Brainstorming

     

Practical Assessment

The Practical Assessment is a set of tasks that must be completed in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

To be assessed for this unit of competency, you must demonstrate your skills and knowledge to manage business risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

The Practical Assessments in this workbook include:

Workplace Project Assessment

A series of tasks assessing the learner’s practical knowledge and skills relevant to the unit of competency. This includes the learner completing workplace documents or similar as evidence of competent performance.

Workplace Practical Observation

A set of assessment tasks where the learner must demonstrate practical skills relevant to the unit of competency. These skills are to be demonstrated while being observed by the assessor.

IMPORTANT!

All signatures/initials in your submissions, including yours, must be handwritten and dated. Submissions with signatures/initials must be scanned.

The supervisor/observer who completes and signs your evidence submissions must provide their real name, contact number, and email address for your assessor’s reference.

Should you encounter issue or concerns regarding your assessment, contact your assessor.

Your State/Territory

Some tasks in this Practical Assessment require you to refer to legislation and regulations applicable to the state/territory where the workplace business risk management process you will lead for this practical assessment is based or located in.

For your assessor’s reference, indicate below which state/territory your workplace/organisation is based or located in by ticking the box that corresponds to your answer.

When completing these tasks, refer to the legislation and regulations that apply to your organisational risk management processes applicable to the state/territory you ticked below.

The state/territory where your workplace/organisation is based or located in.

Australian Capital Territory

South Australia

New South Wales

Tasmania

Northern Territory

Victoria

Queensland

Western Australia

Workplace Project Assessment

Project Overview

This workplace project assessment requires you to lead at least one risk management process for an organisation or work area.

This assessment is divided into five tasks:

Task 1: Establish the Risk Context and Research Risks

Task 2: Consult with Stakeholders to Identify Risks That Apply to Scope

Task 3: Analyse Risks and Develop Risk Treatment Schedule and Plan

Task 4: Consult with Stakeholders to Confirm Risk Analysis and Treatment Plan

Task 5: Implement and Monitor Risk Treatment

This project requires you to complete the assessment tasks in a real workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

Each task comes with a set of instructions. You are to follow and perform these instructions while being observed by the assessor and/or submit any required documentation as evidence of task completion.

Before starting this assessment, your assessor will discuss with you these tasks, including instructions, resources, and guidance for satisfactorily completing them.

You are required to:

Complete the tasks within the time allowed, as scheduled in-class roll.

Establish the risk context and researching risks

Consult with stakeholders to identify risks that apply to scope

Analyse risks and develop a risk treatment schedule and plan

Consult with stakeholders to confirm the risk analysis and treatment plan

Implement and monitor the risk treatment

Resources Required for Assessment

Resources you need to access to complete the project assessment are outlined in the Resources Required for Assessment section of this workbook, and in the corresponding Assessor’s Checklist and/or Observation Form of each task.

Discuss each requirement with your assessor before commencing with each task. They will organise the resources required for this assessment.

IMPORTANT: Additional workplace resources may be required upon the contextualisation of this assessment.

Forms and Templates

Generic forms and templates are provided in the project tasks, unless otherwise specified. These can be accessed from the following link:

BSBOPS504 Forms and Templates

If you are currently in a workplace, use similar workplace templates and forms used by your organisation to complete each assessment task.

Discuss with your supervisor and your assessor first to ensure that the forms/templates you will use cover all criteria required by each assessment task.

Review these forms and templates with your assessor before starting the task.

Contextualisation

Instructions to the Assessor

The aim of this workplace assessment is to assess the learner’s practical knowledge and skills in:

Establishing the risk context and researching risks

Consulting with stakeholders to identify risks that apply to scope

Analysing risks and developing a risk treatment schedule and plan

Consulting with stakeholders to confirm their risk analysis and treatment plan

Implementing and monitoring risk treatment

Tasks 1 to 5 of this Workplace Project Assessment are designed only for the purpose of this assessment and not meant to add/modify any existing risk management policies and procedures in the learner’s specific organisation/workplace.

Prior to commencing the assessment, the assessor must contextualise these tasks as well as any other assessment tool provided along with this workbook, e.g., Observation Forms, Assessor’s Checklists, and other generic templates. The assessor must contextualise these to reflect:

The scope within the learner’s workplace context to which the risk management policies, processes, procedures, and requirements apply.

This will include specific areas in the workplace/organisation where risk treatment is to be implemented, and any risk management issues within the organisation it aims to address.

Legal and regulatory requirements that apply to this project, as well as those requirements from the state/territory of the learner’s workplace/organisation.

Relevant policies, processes, and procedures from your RTO or the learner’s workplace/organisation.

To contextualise these tasks:

Adapt/revise the instructions provided in each task so that they reflect the project the learner is working on, including:

Existing policies, procedures, and processes from the learner’s workplace/organisation that apply to this project.

Federal and/or state/territory legal and regulatory requirements that apply to this project.

Adapt/revise the Observation Form and/or the Assessor’s Checklist, as well as any assessment forms and templates provided in each task so that they reflect the project the learner is working on, including the context of the learner’s workplace/organisation.

For example, the Assessor’s Checklist in Task 1 outlines the requirements that the learner must provide to complete a Risk Management Report for a workplace risk management policies, processes, procedures, and requirements. The criteria provided are generic and do not apply to a specific workplace/organisation.

Adapt/revise the contents of this checklist and the corresponding form/template so that they cover all requirements that apply to the project.

Generic forms and templates are provided in the project tasks, unless otherwise specified.

Learners who are currently in the workplace can use similar forms and templates used by their workplace/organisation to complete each assessment task. However, the forms/templates they will use must cover all criteria required by each assessment task, and all requirements specified in the task must be included in their submissions. You must review the forms and templates the learner will use before they start the assessment.

IMPORTANT:

Any contextualisation required must be completed before distributing the assessment workbooks and associated assessment tools to the learners.

When contextualising the tasks for your RTO and your learner, ensure the assessment tasks and benchmark performance still address the relevant unit requirements and assessment requirements in compliance with Standards for RTOs 2015 Clause 1.8-1 Principles of assessment and Clause 1.8-2 Rules of evidence.

Simulating the Assessments

Instructions to the Assessor

This workplace project assessment must be conducted in a real workplace or in a simulated workplace environment.

Where a real workplace is not available, the assessor must conduct the assessment in a simulated workplace environment where conditions are typical of those experienced in a real workplace.

Even if the assessment is undertaken in a simulated workplace environment, it must still provide the learner with access to all the resources required to complete this assessment, e.g., if the task requires the learner to refer to organisational plans and documents to develop new workplace policies and procedures, they must still be provided with actual/simulated organisational plans and documents to assist in new policy development.

To simulate the tasks:

Adapt/revise the instructions provided in each task so that they can be completed in a simulated environment. This includes:

Providing additional contextual information such as details of a simulated business/workplace environment.

Providing simulated workplace documents such as policies and procedures, business plans, organisational charts, key performance indicators (KPIs), job descriptions, etc.

Arranging the requirements of observation tasks such as discussing with the learner’s workplace supervisor to allow the learner to conduct meetings with people within the organisation to participate in these meetings, through role play activities.

Creating scenarios based on the simulated business/workplace environment that will allow the learner to complete the task, e.g. resolving a customer service or workplace dispute.

IMPORTANT:

Any preparation required to simulate the assessments must be completed before distributing the assessment workbooks and associated assessment tools to the learners.

When simulating the assessments for the learner, the assessor must ensure the assessment tasks and benchmark performance still address the relevant unit requirements and assessment requirements in compliance with Standards for RTOs 2015 Clause 1.8-1 Principles of assessment and Clause 1.8-2 Rules of evidence.

Task 1: Establish the Risk Context and Research Risks

ASSESSMENT INSTRUCTIONS

This task will require you to prepare a Risk Management Report. You will use the Risk Management Report in Workplace Project Task 2 to identify risks that apply to the scope.

Use your workplace/organisation’s template to complete this task or use the Risk Management Report template provided at the Bounce Fitness site.

To complete this task, you must:

Identify one business risk area that your organisation may be exposed to.

The business risk area may be any of:

Customer engagement

Escalations

Privacy

Security

Work health and safety (WHS)

Access organisational documents or sources and identify the following details for your organisation in relation to the business risk area you identified:

At least two processes

At least two procedures

At least two requirements

These details must relate to the risk management process followed by the organisation in the identified business risk area.

Evaluate the identified organisational processes, procedures, and requirements to establish the context of risk management in your organisation and determine:

The scope of the risk management process

The context of the risk management process, in terms of:

Political context

Economic context

Social context

Legal context

Technological context

Policy context

At least two relevant stakeholders of the risk management process

These may include competitors, customers, employees, industry groups, suppliers.

Identify at least two existing arrangements that follow the risk management process.

Existing arrangements are risk management policies, procedures, and processes that are currently followed in the organisation.

Identify and review at least two strengths and two weaknesses of each existing arrangement.

Identify the following for the area included in the scope:

At least two critical success factors

At least two goals

At least two objectives

Research and identify at least three risks that may apply to the scope you determined.

Prepare a Risk Management Report including all items listed above.

Outline the written sources of information accessed to develop the Risk Management Report.

Include annexures for the following:

Extracts of organisational processes, procedures, and requirements related to risk management.

Copies of sources of research to identify risks that apply to scope.

Leave blank all sections which carry instructions to update after stakeholder consultation and negotiation.

Communicate the Risk Management Report to at least two relevant stakeholders.

In the communication, invite the stakeholders to assist in identification and agreement of business risks that may apply to the scope of the risk management process.

These may be the same stakeholders of the risk management process you identified earlier

Review Workplace Project Task 1 – Assessor’s Checklist before starting this task. This form outlines the following:

Resources you are required to access to complete the task.

All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task.

Submit the partially-completed Risk Management Report to your assessor. Also submit any supplementary documents or sources accessed to complete this task.

You must also submit evidence of communication of the Risk Management Report to at least two stakeholders of the organisation, inviting them to assist in identification of risks.

Evidence must be at least one of the following:

Email correspondence

Meeting minutes

Video recording of the meeting conducted with the stakeholders

When using this as evidence, ensure to inform the stakeholders of the purpose of the recording before doing so.

Task 2: Consult with Stakeholders to Identify Risks That Apply to Scope

ASSESSMENT INSTRUCTIONS

This task will require you to conduct a meeting with at least two stakeholders you invited in Workplace Project task 1 to assist in identification of risks.

Your assessor will observe you as you consult and communicate with the stakeholders.

You will be assessed on your practical skills to:

Explain the risk management process.

This must be the same risk management process followed by your organisation that you identified in Workplace Project Task 1.

Present the researched risks that you identified in Workplace Project Task 1.

Consult and negotiate with the stakeholders on the following items you identified in Workplace Project Task 1:

At least two risk management processes

At least two risk management outcomes

At least three risks that apply to scope.

You must:

Ask the stakeholders for their views on the risks you have presented.

Where there is a difference of opinion, negotiate with the stakeholders to include the items in the risk management process.

Reach consensus on at least three risks that apply to scope.

Select appropriate conventions and protocols when communicating with the stakeholders.

Appropriate communication techniques must be observed throughout the meeting.

After the meeting, you must update the Risk Management Report you prepared in Workplace Project Task 1 to include the outcomes of consultation and negotiation with the stakeholders on:

At least two risk management processes

At least two risk management outcomes

The three business risks the stakeholders and you agreed on during the meeting/presentation.

Review the following before starting this task:

Workplace Project Task 2 – Assessor’s Checklist

Workplace Project Task 2 – Observation Form

These forms outline the following:

Resources you are required to access to complete the task.

All criteria your submission must address to satisfactorily complete this task.

All practical skills you need to demonstrate to satisfactorily complete the observation task.

Your assessor will discuss these resources with you, and the criteria outlined in these forms prior to this assessment.

Submit the updated Risk Management Report to your assessor.

You must also submit any of the following written presentation materials that you used to discuss the risks that apply to scope:

PowerPoint presentation

Handouts

It is recommended to have your assessor review first the presentation material you will use before presenting with the key stakeholders to ensure that all information is covered.

Task 3: Analyse Risks and Develop Risk Treatment Schedule and Plan

ASSESSMENT INSTRUCTIONS

This task will require you to analyse the risks you identified in Workplace Project Task 2 and develop a risk treatment plan for at least two risks.

Use your workplace/organisation’s template to complete this task, or use the Risk Register and Risk Treatment Schedule and Plan templates provided at the Bounce Fitness site.

To complete this task, you must:

List at least three risks you identified in Workplace Project Task 2 in the Risk Register. For each identified risk:

Provide a risk description

This must conform with the risk description in the updated Risk Management Report from Workplace Project Task 2.

Assess the likelihood of the risk occurring

Assess the impact or consequence if the risk occurs

Assign an initial risk rating to the risk

Assign a priority level for each risk based on its risk rating.

Identify at least two possible control measure for treating the risk.

Identify the current treatment to manage the risk

Access and review organisational documents or sources that contains information on the current treatment implemented for each risk identified.

Partially complete the Risk Treatment Schedule and Plan with:

The identified risks

Write the risks in order of the priority ratings identified in the Risk Register.

Risk treatment option

Identify whether to avoid, reduce, transfer, or accept the risk.

Risk treatment actions

Personnel responsible for implementation of treatment activity

Target date for implementation

At least one expected outcome of implementation

Each outcome must be SMART (Specific, Measurable, Achievable, Relevant, Timebound)

You must leave the following sections blank:

Risk Monitoring

Evaluation of Implementation

Areas of Improvement

You must submit, as supplementary evidence, copies of the sources of information on current treatment to manage the risks you identified.

Review Workplace Project Task 3 – Assessor’s Checklist before starting this task. This form outlines the following:

Resources you are required to access to complete the task.

All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Risk Register and Risk Treatment Schedule and Plan templates provided at the Bounce Fitness site.

Submit the following to your assessor:

Completed Risk Register

Partially-completed Risk Treatment Schedule and Plan templates

Include any supplementary documents/sources used to create the Risk Register template, such as:

Organisational documents such as business plans or similar, with relevant objectives and practices for risk management

Printed or online sources relevant to risk management issues, practices, or requirements, including government websites

Task 4: Consult with Stakeholders to Confirm Risk Analysis and Treatment Plan

ASSESSMENT INSTRUCTIONS

This task will require you to:

Conduct a meeting with at least two stakeholders to consult and confirm your risk analysis and treatment schedule and plan you completed in Workplace Project Task 3.

Communicate the updated Risk Management Report to at least two relevant parties.

Conduct a meeting with at least two stakeholders

Your assessor will observe you as you consult and communicate with the stakeholders.

You will be assessed on your practical skills to:

Explain the risk management process.

This must be the same risk management process you identified in Workplace Project Task 1.

Present your risk analysis and treatment schedule and plan you completed in Workplace Project Task 3. You must explain the following:

Completed Risk Register.

Partially-completed Risk Treatment Schedule and Plan.

Consult and negotiate with the stakeholders to assess each risk identified in both templates from Workplace Project Task 3.

You must ask the stakeholders for their views on the risk assessment, risk treatment schedule and plan you have presented, and the risks you have selected for treatment. Where there is a difference of opinion, you must negotiate with the stakeholders to reach agreement.

Reach consensus on the risk assessment and treatment schedule and plan you have presented.

Select appropriate conventions and protocols when communicating with the stakeholders.

Appropriate communication techniques must be observed throughout the meeting.

Communicate the updated Risk Management Report to at least two relevant parties

After the meeting, you must:

Update the Risk Management Report you previously updated in Workplace Project Task 2 to include the Risk Register and Risk Treatment Schedule and Plan as annexures.

Communicate the updated Risk Management Report (including Risk Register and Risk Treatment Schedule and Plan as annexures) to at least two relevant parties.

Relevant parties refer to individuals or groups such as accreditation bodies, auditors, risk managers.

Review the following before starting this task:

Workplace Project Task 4 – Assessor’s Checklist

Workplace Project Task 4 – Observation Form

These forms outline the following:

Resources you are required to access to complete the task.

All criteria your submission must address to satisfactorily complete this task.

All practical skills you need to demonstrate to satisfactorily complete the observation task.

Your assessor will discuss these resources with you, and the criteria outlined in these forms prior to this assessment.

Submit the updated Risk Management Report (including Risk Register and Risk Treatment Schedule and Plan as annexures) to your assessor.

Submit any of the following written presentation materials that you used to discuss the risks that apply to scope:

PowerPoint presentation

Handouts

It is recommended to have your assessor review first the presentation material you will use before presenting with the key stakeholders to ensure that all information is covered.

You must also submit evidence of communication of the updated Risk Management Report to at least two relevant parties.

Evidence must be at least one of the following:

Email correspondence

Meeting minutes

Video recording of the meeting conducted with the relevant parties

When using this as evidence, ensure to inform the stakeholders of the purpose of the recording before doing so.

Task 5: Implement and Monitor Risk Treatment Plan

ASSESSMENT INSTRUCTIONS

This task will require you to:

Implement risk treatment for at least two risks in your workplace, based on the Risk Treatment Schedule and Plan you agreed with relevant stakeholders in Workplace Project Task 4.

Monitor and evaluate the risk management process to identify areas of improvement.

Use your workplace/organisation’s template to complete this task or use the Risk Treatment Schedule and Plan template provided at the Bounce Fitness site.

PART A: Implement Risk Treatment Plan

To complete this task, you must:

Access and identify the following details for your organisation:

At least two policies for risk treatment implementation

At least two procedures for risk treatment implementation

For each risk:

Implement the risk treatment actions identified in the Risk Treatment Schedule and Plan, according to the organisational policies and procedures you have identified.

Update the Risk Treatment Plan section of the Risk Treatment Schedule and Plan with the Actual Date of Implementation.

PART B: Monitor Risk Treatment Plan

To complete this task, you must:

Monitor the implemented risk treatment actions on at least two occasions.

For each monitoring occasion, update the Risk Monitoring section of the Risk Treatment Schedule and Plan with the following:

Risk Treatment Action

Date of Monitoring

Actual Outcomes

After the second monitoring occasion:

Evaluate the implementation of the Risk Treatment Plan section of the Risk Treatment Schedule and Plan by comparing the actual outcomes against the expected outcomes.

Identify at least one favourable outcome

A favourable outcome is where the actual outcome was better than expected

Identify the reason for the favourable variance

Identify at least one unfavourable outcome

An unfavourable outcome is where the actual outcome was worse than expected

Identify the reason for the unfavourable variance

Identify at least two areas of improvement in the risk management process based on the actual outcomes of the implementation.

Provide a reason for selecting each area of improvement

Review Workplace Project Task 5 – Assessor’s Checklist before starting this task. This form outlines the following:

Resources you are required to access to complete the task.

All criteria your submission must address to satisfactorily complete this task.

Your assessor will discuss these resources with you, and the criteria outlined in this form prior to this assessment.

Review the template you will use to complete this task. If you are using a template from your workplace/organisation, discuss with your assessor to ensure that the template covers all requirements that apply to this task. Otherwise, use the Risk Treatment Schedule and Plan template provided at the Bounce Fitness site.

Submit the updated Risk Treatment Schedule and Plan to your assessor.

You must also submit evidence of implementation of risk treatment. This can include:

Evidence of communication/consultation to key personnel and/or stakeholders

Evidence of workplace training conducted

Copies of instructions provided to relevant stakeholders on how to implement the specific action item (e.g. instructions for proper handling of equipment)

You must also submit, as supplementary evidence, copies of the organisational policies and procedures for risk treatment implementation.

Learner Assessment Pack

Assessment Workbook Checklist

Assessment Workbook Checklist

Instructions:

Your assessor will review your submissions against the checklist below. This section is to be completed by your assessor.

The learner has completed the Short Answer Questions in this workbook

Short Answer Questions

The learner has completed the Practical Assessments in this workbook and has submitted all the required evidence:

Workplace Project Assessment

Task 1: Establish the Risk Context and Research Risks

Partially-completed Risk Management Report with Annexures for:

Extracts of organisational processes, procedures, and requirements related to risk management.

Copies of sources of research to identify risks that apply to scope.

Evidence of stakeholder communication

Specify evidence submitted:      

Supplementary evidence

Specify evidence submitted:      

Task 2: Consult with Stakeholders to Identify Risks That Apply to Scope

Evidence of presentation of researched risks to stakeholders

Specify evidence submitted:      

Video recording of the presentation

Only if direct observation is not possible.

Updated Risk Management Report

Task 3: Analyse Risks and Develop Risk Treatment Schedule and Plan

Risk register

Partially-completed Risk treatment schedule and plan

Task 4: Consult with Stakeholders to Confirm Risk Analysis and Treatment Plan

Evidence of presentation of risk analysis and risk treatment schedule and plan to stakeholders

Specify evidence submitted:      

Video recording of the presentation

Only if direct observation is not possible.

Updated Risk Management Report (including Risk Register and Risk Treatment Schedule and Plan as annexures)

Evidence of communication of the updated Risk Management Report to at least two relevant parties

Specify evidence submitted:      

Task 5: Implement and Monitor Risk Treatment Plan

Updated risk treatment schedule and plan

Evidence of risk treatment implementation

Specify evidence submitted:      

Copies of the organisational policies and procedures for risk treatment implementation.

Specify evidence submitted:      

Learner Assessment Pack

Recording

Record of Assessment

Instructions:

This section is to be completed by your assessor.

Assessment Details

Learner

Course Code

Unit of Competency

BSBOPS504 – Manage business risk

Assessor Name

RTO

Assessment Activity

Satisfactory

Needs more evidence

Short Answer Questions

Short Answer Question 1

Short Answer Question 2

Short Answer Question 3

Short Answer Question 4

Short Answer Question 5

Short Answer Question 6

Assessment Activity

Satisfactory

Needs more evidence

Workplace Project Assessment

Task 1: Establish the Risk Context and Research Risks

Task 2: Consult with Stakeholders to Identify Risks That Apply to Scope

Task 3: Analyse Risks and Develop Risk Treatment Schedule and Plan

Task 4: Consult With Stakeholders to Confirm Risk Analysis and Treatment Plan

Task 5: Implement and Monitor Risk Treatment

Context Details

Satisfactory

Needs more evidence

Supervisor/Observer Verification Log

Supervisor/Observer Name

Role in the Assessment

Contact Details

Date of Contact

Supervisor/Observer verifies the learner’s submissions

Yes

No

Yes

No

Yes

No

Yes

No

Assessor’s Comments

Remarks/feedback

Details of further evidence required

Please tick the appropriate box.

Yes

No

Comments and further action required are noted in the Learner Assessment Pack

Results discussed and agreed to by the learner

You have the right to appeal the outcome of your assessment.

The learner is

Competent

Not Yet Competent

Assessor’s signature

Date signed

I further confirm that I have verified the learner’s submissions by contacting the learner’s supervisor and/or observer whose names appear in the Supervisor/Observer Verification Log above.

After reassessment, the Learner is:

 Competent

 Not Yet Competent

Assessor’s signature

Date signed

Learner’s Comments

The signature confirms that I have submitted all my own work, and agree with the assessment decision and feedback.

Learner’s signature

Date signed

End of Document