Case Study

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Assessment Information
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any
further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School
Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
Assessment 2 Information

Subject Code: MBA623
Subject Name: Healthcare Management
Assessment Title Case Study

Assessment Type:
Length:
Individual Case Study Analysis
Written Report: 2000 words (+/-10% allowable range)
Weighting: 40%
Total Marks:
Submission:
100
Online
Due Date: Week 10
.
Your task
You are individually required to submit a 2000-word written report based on the evaluation of the
Clinical Safety, and Quality data in conjunction with the Annual Report and the
Australian Safety and
Quality Framework for Health Care
provided in MyKBS under the assessment tab.
Assessment Description.
In this individual assessment, you will be given an opportunity to evaluate how a healthcare
organisation is applying the
Australian Safety and Quality Framework for Health Care by considering
how Australian policy frameworks and system dynamics are driving change and shaping the internal
operations of healthcare settings. You will need to demonstrate an understanding of the principles of
best practice leadership, team-building and organisational design in a healthcare setting. You will
further consider the need for sound financial management for healthcare organisations.
Assessment Instructions
It is a key responsibility of Healthcare Managers to ensure health policies and procedures are being
implemented effectively, efficiently and consistently in a healthcare setting. They need to ensure that
policies meet the goals of the organisation and are in line with legal and ethical requirements.
Using the information provided in the
Australian Safety and Quality Framework for Health Care in
conjunction with the Clinical Safety and Quality Report and the Annual Report provided along with
other information found on the website of the designated healthcare organisation as well as any other
appropriate sources provide an evaluation of how effectively the provided healthcare organisation is
engaging with the
Australian Safety and Quality Framework for Health Care.
Specifically, the three core principles from the
Australian Safety and Quality Framework for Health
Care
that you will be evaluating are:
1. Consumer Centred
2. Driven By Information
3. Organised For Safety
Being guided by the outlines of each core principle as provided in the
Australian Safety and Quality
Framework for Health Care
, you will evaluate the specific areas of action the provided healthcare
organisation has taken in response to the three core principles above and how well they are serving

Assessment Information
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any
further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School
Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
the consumer (patient). You must research consumer (patient) reviews/feedback to get information
supporting your evaluation.
You will need to evaluate how the organisational structure, leadership or teamwork in the
provided healthcare organisation supports safety and quality of care.
You will further evaluate funding sources and financial management and utilisation within the
provided healthcare organisation.
Based on your evaluation, you will attempt to determine areas that could be improved within
the organisation and provide a set of recommendations that are well justified that the
healthcare organisation could implement now and into the future.
Your evaluation is required in a
report format, including an Executive Summary, Table of Content,
Introduction and Conclusion.
‘Table of Content’ and ‘References’
are not included in the word count.
You must use at least ten (10) sources of information and reference these in accordance with
the Kaplan Harvard Referencing Style.
These may include websites, industry reports, census data,
journal articles, government policies and frameworks, and newspaper articles. These references
should be presented as
in-text citations and a reference list at the end of your written analysis (not
included in the word limit). Wikipedia and other ‘popular’ sites are not to be used.

Assessment Information
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any
further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School
Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
Assessment Submission
The submitted file must be saved as a ‘Word’ file to avoid any technical issues that may occur from an
incorrect file format upload. Uploaded files with a virus will not be considered a legitimate submission.
MyKBS will notify you if there is an issue with the submitted file. In this case, you must contact your
workshop facilitator via email and provide a brief description of the problem and a screenshot of the
MyKBS error message.
You are also encouraged to submit your work well before the deadline to avoid any possible delay
involving the Turnitin similarity report or other technical difficulties. Please review the information
provided under this subject’s ‘assessments’ tab to check the submission’s specific due date and time.
Late assignment submission penalties
No late submission is allowed for the validation step in this subject. If you require an extension, please
discuss this matter with your workshop facilitator in advance. Alternatively, you can review
KBS’s
Assessment Policy
to understand more about Special Consideration requests.
Late written analysis submissions will be subject to late submission penalties in accordance with Kaplan
Business School “late assignment submission penalties” Policy.

Number of
days
Penalty
1* – 9 days 5% per day for each calendar day late deducted from the total
marks available
10 – 14 days 50% deducted from the total marks available.
After 14 days Assignments that are submitted more than 14 calendar days after
the due date will not be accepted, and the student will receive a
mark of zero for the assignment(s).
Note Notwithstanding the above penalty rules, assignments will also be
given a mark of zero if they are submitted after assignments have
been returned to students.

*Assignments submitted at any stage within the first 24 hours after the deadline will be considered to
be one day late and therefore subject to the associated penalty
For more information, please read the full policy by visiting the following site:
https://www.kbs.edu.au/admissions/forms-and-policies
Assessment Information
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any
further reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School
Pty Ltd ABN 86 098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
Important Study Information
Academic Integrity Policy
KBS values academic integrity. All students must understand the meaning and consequences of
cheating, plagiarism and other academic offences under the Academic Integrity and Conduct Policy.
What is academic integrity and misconduct?
What are the penalties for academic misconduct?
What are the late penalties?
How can I appeal my grade?
Click here for answers to these questions:
https://www.kbs.edu.au/about-us/school-policies
Word Limits for Written Assessments
Submissions that exceed the word limit by more than 10% will cease to be marked from the point at
which that limit is exceeded.
Study Assistance
Students may seek study assistance from their local Academic Learning Advisor or refer to the
resources on the MyKBS Academic Success Centre page. Click
here for this information.
COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further
reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86
098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.
MBA623 Assessment 2 Marking Rubric – Healthcare Organisation Evaluation 40%

Marking
Criteria (__/100)
F (Fail) P (Pass)
50 – 64%
C (Credit)
65 – 74%
D (Distinction)
75 – 84%
HD (High Distinction)
85 -100%
0 – 34% 35 – 49%
Executive summary
__/10 marks
You have written a summary that
is unclear and/or vague. It does
not cover the significant findings
of your report.
You have written a developing
summary that partially covers
the significant findings of your
report.
You have written a basic
summary that partially covers the
significant findings of your report.
You have written an enhanced
Executive Summary covering
all of your report’s significant
findings.
You have written a detailed
Executive Summary covering
all of your report’s significant
findings.
You have written a comprehensive
Executive Summary covering all of
your report’s significant findings.
Evaluation Consumer
(patient)
centred
__/20 marks
Your description of consumer
centred aspects provides limited
insight and misalignment to the
frameworks, such as structure,
leadership, teamwork and
financials.
Your analysis of consumer
centred aspects provides
broad insight and vague
alignment to the frameworks,
such as structure, leadership,
teamwork and financials.
Your evaluation of consumer
centred aspects provides
adequate insight and logical
alignment to the frameworks,
such as structure, leadership,
teamwork and financials.
Your evaluation of consumer
centred aspects provides
detailed insight and logical
alignment to the frameworks,
such as structure, leadership,
teamwork and financials.
Your evaluation of consumer
centred aspects provides
comprehensive insight and
thought-out alignment to the
frameworks, such as structure,
leadership, teamwork and
financials.
Your evaluation of consumer
centred aspects provides expert
insight and well-thought-out
alignment to the frameworks, such
as structure, leadership, teamwork
and financials.
Driven by
information
__/20 marks
Your description of information
driven aspects provides limited
insight and misalignment to the
frameworks, such as structure,
leadership, teamwork and
financials.
Your analysis of information
driven aspects provides broad
insight and vague alignment to
the frameworks, such as
structure, leadership,
teamwork and financials.
Your evaluation of information
driven aspects provides
adequate insight and logical
alignment to the frameworks,
such as structure, leadership,
teamwork and financials.
Your evaluation of information
driven aspects provides
detailed insight and logical
alignment to the frameworks,
such as structure, leadership,
teamwork and financials.
Your evaluation of information
driven aspects provides
comprehensive insight and
thought-out alignment to the
frameworks, such as structure,
leadership, teamwork and
financials.
Your evaluation of information
driven aspects provides expert
insight and well-thought-out
alignment to the frameworks, such
as structure, leadership, teamwork
and financials.
Organised for
safety
__/20 marks
Your description of safety
aspects provides limited insight
and misalignment to the
frameworks, such as structure,
leadership, teamwork and
financials.
Your analysis of safety aspects
provides broad insight and
vague alignment to the
frameworks, such as structure,
leadership, teamwork and
financials.
Your evaluation of safety
aspects provides adequate
insight and logical alignment to
the frameworks, such as
structure, leadership, teamwork
and financials.
Your evaluation of safety
aspects provides detailed
insight and logical alignment to
the frameworks, such as
structure, leadership,
teamwork and financials.
Your evaluation of safety
aspects provides
comprehensive insight and
thought-out alignment to the
frameworks, such as structure,
leadership, teamwork and
financials.
Your evaluation of safety aspects
provides expert insight and well
thought-out alignment to the
frameworks, such as structure,
leadership, teamwork and
financials.
Recommendation
__/15 marks
You provided a simplistic and
limited recommendation that is
unclear and supported by a
limited or no rationale.
You provided a developing
recommendation that is
unclear and supported by a
vague rationale.
You provided a somewhat
suitable recommendation
supported by an adequate
rationale.
You provided a mostly suitable
recommendation supported by
a detailed rationale.
You provided a thought-out
that is supported by a
comprehensive rationale.
You provided well-thought-out
recommendations that are
supported by an excellent rationale.
Grammar/Spelling
__/5 marks
Consistent errors in spelling and
grammar impacted the flow and
readability of your written
submission.
Though there are consistent
grammar and spelling errors,
these do not detract from the
readability and flow of your
written analysis.
Though there are some grammar
and spelling errors, these do not
detract from the readability and
flow of your written analysis.
Mostly correct grammar and
spelling with errors that do not
impact the readability and flow
of your written analysis.
Errors in grammar and spelling
are rare, enhancing the
readability and flow of your
written analysis.
Your writing is excellent,
demonstrating a comprehensive
structure, thought and
consideration for the intended
audience.
Format
__/5 marks
Your writing is disjointed and
demonstrates limited structure,
thought and consideration for the
intended audience.
Your writing is often disjointed
but demonstrates some
structure, thought and
consideration for the intended
audience.
Your writing is fluent but not
always connected,
demonstrating an adequate
structure, thought and
consideration for the intended
audience.
Your writing is fluent,
demonstrating sufficient
structure, thought and
consideration for the intended
audience.
Your writing is fluent,
demonstrating a
comprehensive structure,
thought and consideration for
the intended audience.
Your writing is excellent,
demonstrating a comprehensive
structure, thought and
consideration for the intended
audience.
In-text citations and
referencing
__/5 marks
Neither in-text referencing nor
reference list adhere to Kaplan
Harvard Referencing Style.
In-text referencing or the
resultant reference list adheres
to Kaplan Harvard Referencing
Style, with a vast level of
errors.
Both in-text referencing and the
resultant reference list adhere to
Kaplan Harvard Referencing
Style, with many errors.
Both in-text referencing and
the resultant reference list
adhere to Kaplan Harvard
Referencing Style, with some
errors.
Both in-text referencing and
the resultant reference list
adhere to Kaplan Harvard
Referencing Style, with only
occasional minor errors.
Both in-text referencing and the
resultant reference list adhere
strictly to Kaplan Harvard
Referencing Style, with no errors.
Feedback and grades will be released via MyKBS.

COMMONWEALTH OF AUSTRALIA Copyright Regulations 1969
This material has been reproduced and communicated to you by or on behalf of Kaplan Business School pursuant to Part VB of the Copyright Act 1968 (‘Act’). The material in this communication may be subject to copyright under the Act. Any further
reproduction or communication of this material by you may be the subject of copyright protection under the Act. Kaplan Business School is a part of Kaplan Inc., a leading global provider of educational services. Kaplan Business School Pty Ltd ABN 86
098 181 947 is a registered higher education provider CRICOS Provider Code 02426B.