Develop and implement business plans

Student Assessment Tasks
BSBOPS601 Develop and implement business plans
BSBOPS601 Develop and implement business plans Student Assessment Tasks
BSBOPS601 Develop and implement business plans | Student Assessment Tasks v1.0 August 2021
Richmond School of Business | CRICOS Code: 03717E | RTO ID: 45432 Page 2 of 17

Contents

Introduction 3
Assessment Task 1: Knowledge questions 4
Assessment Task 1: Checklist 6
Assessment Task 2: Project Portfolio 7
Assessment Task 2: Checklist 13
Final results record 17
BSBOPS601 Develop and implement business plans Student Assessment Tasks
BSBOPS601 Develop and implement business plans | Student Assessment Tasks v1.0 August 2021
Richmond School of Business | CRICOS Code: 03717E | RTO ID: 45432 Page 3 of 17

Introduction

The assessment tasks for BSBOPS601 Develop and implement business plans are outlined in the
assessment plan below. These tasks have been designed to help you demonstrate the skills and
knowledge that you have learnt during your course.
Please ensure that you read the instructions provided with these tasks carefully. You should also
follow the advice provided in the RSB Student User Guide. The Student User Guide provides
important information for you relating to completing assessment successfully.
Assessment for this unit
BSBOPS601 Develop and implement business plans describes the skills and knowledge required to
lead a business operation that covers the steps required to develop and implement business plans.
For you to be assessed as competent, you must successfully complete two assessment tasks:
• Assessment Task 1: Knowledge questions – You must answer all questions correctly.
• Assessment Task 2: Project – You must work through a range of activities and complete a
project portfolio.
BSBOPS601 Develop and implement business plans Student Assessment Tasks
BSBOPS601 Develop and implement business plans | Student Assessment Tasks v1.0 August 2021
Richmond School of Business | CRICOS Code: 03717E | RTO ID: 45432 Page 4 of 17

Assessment Task 1: Knowledge questions

Information for students
Knowledge questions are designed to help you demonstrate the knowledge which you have
acquired during the learning phase of this unit. Ensure that you:
• review the advice to students regarding answering knowledge questions in the RSB Student
User Guide
• comply with the due date for assessment which your assessor will provide
• adhere with your RSB’s submission guidelines
• answer all questions completely and correctly
• submit work, which is original and, where necessary, properly referenced
• submit a completed cover sheet with your work
• avoid sharing your answers with other students.

Assessment information
Information about how you should complete this assessment can be found in
Appendix A of the RSB Student User Guide. Refer to the appendix for information on:
• where this task should be completed
• the maximum time allowed for completing this assessment task
• whether or not this task is open book.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix C of the Student User Guide.

BSBOPS601 Develop and implement business plans Student Assessment Tasks
BSBOPS601 Develop and implement business plans | Student Assessment Tasks v1.0 August 2021
Richmond School of Business | CRICOS Code: 03717E | RTO ID: 45432 Page 5 of 17
Questions
Provide answers to all of the questions below:
1. Outline three reasons why a company may choose to develop a business plan.
2. Outline the key steps involved in developing a business plan.
3. Outline five common components of a business plan.
4. Outline three areas that the initial business planning process may address.
5. Outline the purpose of a SWOT analysis in a business planning process.
6. Describe the relationship between performance objectives and key performance indicators in
a business plan.
7. Explain why it is important for a business to use a range of performance measures within its
business plan.
8. If a business plan has an objective of improving customer satisfaction, describe three
performance measures that could be used to measure customer satisfaction.
9. Outline key stakeholders who may be involved in business planning.
10. List the information that can be obtained from pre-existing strategic, business and
operational plans when writing a new business plan (include at least 5).
11. Identify at least three regulations/permits requirements/licence requirements to consider
when initiating a new business activity that may require a permit or licence.
BSBOPS601 Develop and implement business plans Student Assessment Tasks
BSBOPS601 Develop and implement business plans | Student Assessment Tasks v1.0 August 2021
Richmond School of Business | CRICOS Code: 03717E | RTO ID: 45432 Page 6 of 17
Assessment Task 1: Checklist

Student’s name:
Did the student provide a sufficient and clear answer that addresses the suggested answer for the following?	Completed successfully?	Comments
Yes	No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Task outcome:	 Satisfactory	 Not satisfactory
Assessor signature:
Assessor name:
Date:

Assessment Task 2: Project Portfolio

Information for students
In this task, you are required to demonstrate your skills and knowledge by working through a
number of activities and completing and submitting a project portfolio.
You will need access to:
• a suitable place to complete activities that replicates a business environment including a
meeting space and computer and internet access
• your learning resources and other information for reference
• Project Portfolio template.
• Simulation Pack (if using the case study).
Ensure that you:
• review the advice to students regarding responding to written tasks in the RSB Student User
Guide
• comply with the due date for assessment which your assessor will provide
• adhere with your RSB’s submission guidelines
• answer all questions completely and correctly
• submit work, which is original and, where necessary, properly referenced
• submit a completed cover sheet with your work
• avoid sharing your answers with other students.

Assessment information

Information about how you should complete this assessment can be found in
Appendix A of the RSB Student User Guide. Refer to the appendix for information on:
• where this task should be completed
• how your assessment should be submitted.
Note: You must complete and submit an assessment cover sheet with your work. A
template is provided in Appendix B of the Student User Guide. However, if your RSB
has provided you with an assessment cover sheet, please ensure that you use that.

This project requires you to develop and implement a business plan. As part of the
assessment you, you will:
• analyse and research the aspects of your business relevant to the business
plan.
• write a business plan.
• implement the business plan.
• monitor, evaluate and respond to performance relating to the business plan.

Vocational education and training are all about gaining and developing practical
skills that are industry relevant and that can help you to succeed in your chosen
career. For this reason, we are giving you the choice to base this project on your
own business, one you work in or are familiar with, or you can use the case study
provided. This will mean that you are applying your knowledge and skills in a
relevant, practical and meaningful way to your own situation!

To complete this assessment, you must assume a senior role in your chosen
business that contributes towards the effective functioning and success of the
business.
It is important that you are able to access enough information for your chosen
business in order to be able to do your assessment. As a minimum this should
include at least one pre-existing strategic plan, business plan or operational plan.
You will also need information to monitor and evaluate your business plan and the
related performance. Take a look at the requirements in Section 3 of your Project
Portfolio for more information.

You will need to communicate with stakeholders who are associated with creating
your business plan. Your communication may be either directly with actual staff
members or fellow students/your assessor can play the roles of relevant
people/parties. Communication can be in any appropriate format (e.g., face to face,
video conference, email) as long as it meets the requirements outlined in the
Project Portfolio.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below.

Make sure you are familiar with the organisation you are basing this assessment on
and have read through the necessary background information. For the case study
business, this is all of the documents included in the Simulation Pack. If it’s your
own business or a business where you are working or are familiar with, have your
business or case study (and supporting documentation/evaluation data) approved
by your assessor.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.

3. Planning for your business plan

Complete Section 1 of your Project Portfolio. To do this, you need to:
• describe the legislative and regulatory requirements relevant to developing
your business plan.
• describe the organisational requirements relevant to developing your
business plan, including:
o pre-existing strategic, business and operational plans
o existing business vision, mission, values, objectives, goals, financial
targets, management arrangements and marketing strategies.
• research the market requirements for your business’
products/services/programs (include mathematical information in your
research).
• research information relevant to the competitors of your business and
business plan (include at least one competitor and include mathematical
information in your research).
• research other industry-related information.
• analyse your business (consider the research you’ve done on the vision,
mission, values, objectives, goals, competitors, financial targets, management
arrangements and marketing approaches).

Make sure you have answered all questions in Section 1. Submit to your assessor
for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 1 of the Project
Portfolio and make sure you attach these when you submit this section.
You will use the work done in this section of the Portfolio to meet with
stakeholders, discuss key aspects of your business and develop a business plan.

Meet with at least two stakeholders to develop performance objectives and measures for key aspects of your business. These must include productivity and performance targets for at least three key result areas. Before meeting with the stakeholders, complete the relevant section in Section 2 of your Project Portfolio to prepare for the meeting.
This meeting should take 30 minutes. This meeting may take place with actual people who work for/are associated with your chosen business. Alternatively, classmates or your assessor may play the role of one or more team members. This can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions above and meet the timeframes allocated. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 2 of your Project Portfolio. As part of the meeting, you are required to demonstrate your ability to: • lead a team • facilitate group interaction • influence the direction of the outcomes of the meeting • present information/seek advice (using appropriate language, listening to the views of others, asking questions to clarify and confirm understanding). You will be assessed on this.	i
Continue completing Section 2 of your Project Portfolio. To do this, you need to: • develop performance objectives and measures for your business plan (include at least one financial indicator such as revenue). • identify any licence or permit requirements to be included in your business plan. • describe your proposed marketing strategy. • identify financial, human and physical resource requirements for your business plan (at least one each). • use the work done in this step to develop a written business plan that includes: o a description of the business o products and services o financial, physical and human resources requirements

o marketing strategy
o financial indicators
o productivity and performance targets for key result areas.

Note: Use appropriate business language and terminology.

Make sure you have answered all questions in Section 2. Submit to your assessor
for review.
You are also required to attach certain documents as part of your evidence –
review the documents you need to attach as outlined in Section 2 of the Project
Portfolio and make sure you attach these when you submit this section.
You will use the work done in this section of the Portfolio to implement, monitor
and evaluate your business plan and the related performance.

5. Implementing, monitoring and evaluating your business plan and the related performance.

Communicate your business plan to all relevant stakeholders. If required, attach proof of your communication to your portfolio.
Before communicating your business plan to stakeholders, complete the first question in Section 3 of your Project Portfolio to prepare for the communication. Also read the second question before communicating your business plan as you may choose to incorporate the confirmation of skilled labour in this step. Note: You may communicate in any appropriate manner as long as it meets the requirements in the project portfolio and adheres to any organisational policies and procedures. You may need to communicate in different ways to different stakeholders. For example, a face-to-face presentation may be required to present the business plan to the executive team, and a promotional video clip may be used to communicate the plan to other office employees.	i
Continue completing Section 3 of your Project Portfolio. To do this: • confirm that skilled labour is available to implement the plan (unless you’ve already done this as part of communicating your business plan).
Confirmation can take place in any appropriate format (e.g., draft email to HR or other managers confirming employee availability, or a screenshot of a project plan showing skilled labour availability) as long as it adheres to relevant organisational policies and procedures.	i
Assume a period of time has passed.

If you are basing this on your own business, make sure you have data available to
review and evaluate your business plan and related performance. At least one staff
member should show signs of underperformance.
If you are basing this on the case study, information is provided in the simulation
pack.

Continue completing Section 3 of your Project Portfolio. To do this, you need to:
• test one performance measurement system associated with your business
plan (you have already identified ways to monitor performance objectives in
Section 2 of your Project Portfolio).
• report failures (system, product and/or services) and variances to your
business plan as they occur (make sure your proof shows that you’ve
responded promptly (e.g., dated email etc., updated business plan).
• refine performance measurement systems (if required).
• evaluate the legislative compliance of your business.
• evaluate the key aspects of your business against the planned objectives (if
you are using the case study, assume this evaluation takes place three months
after the business plan has been communicated to the directors).
• refine performance indicators, if required.
• coach underperforming staff (at least one staff member).
• establish an ongoing review process for the underperforming staff member.
• use the work you’ve done in this step to write a report on the outcomes of
your business plan, including:
o performance of key aspects and objectives of the business.
o strengths and weaknesses of your business plan.
Note: Match the style of your writing to the purpose and audience.

6. Submit your completed Project Portfolio

Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and
grammar as necessary. Remember to submit all necessary attachments as
indicated.

Student’s name:
Did the student:	Completed successfully?	Comments
Yes	No
Plan for their business plan by: • describing the legislative and regulatory requirements relevant to developing their business plan. • describing the organisational requirements relevant to developing their business plan, including: o pre-existing strategic, business and operational plans o existing business vision, mission, values, objectives, goals, financial targets, management arrangements and marketing strategies. • researching the market requirements for your business’ products/services/programs (including mathematical information in their research). • researching information relevant to the competitors of their business and business plan (including at least one competitor and mathematical information). • researching other industry-related information. • analysing their business (vision, mission, values, objectives, goals, competitors, financial targets, management arrangements and marketing approaches).

Develop a business plan by:
• meeting with at least two
stakeholders to develop
performance objectives and
measures for key aspects of their
business (including productivity and
performance targets for at least
two key result areas).
• developing performance objectives
and measures for your business
plan (including at least one financial
indicator such as revenue).
• identifying any licence or permit
requirements to be included in
their business plan.
• describing their proposed
marketing strategy.
• identifying financial, human and
physical resource requirements for
your business plan (at least one
each).
• develop a written business plan that
includes:
o a description of the business
o products and services
o financial, physical and human
resources requirements
o marketing strategy
o financial indicators
o productivity and performance
targets for key result areas
o appropriate business language
and terminology.

Implement, monitor and evaluate their
business plan and the related
performance by:

• communicating the business plan to
relevant stakeholders.
• confirming that skilled labour is
available to implement the plan.
• testing one performance
measurement system associated
with their business plan.
• reporting failures (system, product
and/or services) and variances to
their business plan as they occur.
• refining performance measurement
systems (if required).
• evaluating the legislative compliance
of their business plan.
• evaluating the key aspects of their
business plan against the planned
objectives.
• refining performance indicators, if
required.
• coaching underperforming staff (at
least one staff member).
• establishing an ongoing review
process for the underperforming
staff member.
• writing a report on the outcomes
of their business plan, including:
o performance of key aspects
and objectives of the business.
o strengths and weaknesses of
their business plan.
o matching the style of your
writing to the purpose and
audience.

Demonstrate effective teamwork skills
by:
• leading a team
• facilitating group interaction

• influencing the direction of the outcomes of the meeting.
Demonstrate effective oral communication by: • presenting information using language and features appropriate for the audience. • seeking advice using language and features appropriate for the audience. • participate in discussions. • elicit the views of others. • clarify and confirm understanding.
Task outcome:	 Satisfactory	 Not satisfactory
Assessor signature:
Assessor name:
Date:

Final results record

Student name:

Assessor name:

Date

Final assessment results

Task	Type	Result
Satisfactory	Not Satisfactory	Did not submit
Assessment Task 1	Knowledge questions	S	NS	DNS
Assessment Task 2	Project Portfolio	S	NS	DNS
Overall unit results	C	NYC

Feedback
 My performance in this unit has been discussed and explained to me.
 I would like to appeal this assessment decision.
Student signature: ____________________________________ Date: ______________
 I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor signature: __________________________________ Date: ______________