CHCCCS015 Provide individualised support

Assessment

ASSESSMENT OVERVIEW

This Student Assessment Booklet contains all your tasks for assessment of CHCCCS015 Provide individualised support.

ABOUT YOUR ASSESSMENTS

This unit requires that you complete 4 assessment tasks. You are required to complete all tasks to demonstrate competency in this unit.

Assessment Task	About this task
Assessment Task 1: Written questions	You must correctly answer all the 15 questions to show that you have the required knowledge of this unit.
Assessment Task 2: Case study	You are to review the case study provided and discuss the type of support required for the client to achieve their goal. You will need to complete a report as part of this task.
Assessment Task 3: Workplace project	You are to develop a report on the support services provided to three different clients during your placement.
Assessment Task 4: Workplace tasks	You need to complete this task in work placement service. There are two parts to this task: Part A requires you are to provide support services to a client ▪ Part B requires you to complete and store reports and documentation as per your work placement’s policies and procedures.

Supporting resources

You may like to look at the following websites, books and documents for more information about the topics related to this unit:

Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.

Croft, H 2013, The Australian Carer, 3rd edn., Pearson Australia, Frenchs Forest, NSW.

How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.

Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for each task, making sure you sign the student declaration.

Your assessor will give you feedback about how well you have performed in each task, and will write this at the back of the Task Cover Sheet.

Make sure you photocopy your written activities before you submit them—your assessor will put the documents you submit into your student file. These will not be returned to you.

Number of submissions

A maximum of 3 submissions are allowed initially. If you can not satisfy conditions for satisfactory outcome, you will have an opportunity for a one-on-one session with one of the trainers before submitting for the 4^th time.

Assessment appeals

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer to your Student Handbook for more information about our appeals process.

Assessment plan

The following outlines the requirements of your final assessment for this unit. You are required to complete all tasks to demonstrate competency in this unit.

Your assessor will provide you with the due date for each assessment task. Write them in the table below.

Agreement by the student
Read through the assessments in this booklet before you fill out and sign the agreement below. Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of assessment?	Yes	No
Do you understand the requirements of this assessment?	Yes	No
Do you agree to the way you are being assessed?	Yes	No
Do you have any special needs or considerations to be made for this assessment? If yes, what are they?	Yes	No
Do you understand your rights to appeal the decisions made in an assessment?	Yes	No

Student name:

Student signature: Date:

Assessment Tasks Outcome

Unit:

CHCCCS015 Provide individualised support

Tasks included in submission

Assessment Tasks	Title	Satisfactory/Not yet satisfactory	Assessor Signature	Date	Re-submission Satisfactory/Not yet satisfactory
Written Questions	Assessment 1
Case Study	Assessment 2

Assessor’s Feedback

Assessor: Please return this cover sheet to the student with the assessment results and feedback. A copy must be supplied to the office and kept in the student’s file with the evidence.

Satisfactory Not yet satisfactory

Assessor Signature: Assessor Name: Date:

ASSESSMENT TASK 1: WRITTEN QUESTIONS
	Task summary: This is an open book test—you can use the Internet, textbooks and other documents to help you with your answers if required. You must answer all the 15 questions correctly. Write your answers in the space provided. If you need more space, you can use an extra paper. All extra pieces of paper used must contain your name and the question number(s) you are answering. You may like to use a computer to type your answers. Your assessor will tell you if you can email them the file or if you need to print a hard copy and submit it.

What do I need in order to complete this assessment?

Access to textbooks and other learning materials.

Access to a computer and the Internet (if you prefer to type your answers).

When do I do this task?

You will do this task in the classroom or as homework—your assessor will advise.

Fill in the due date as advised by your assessor:

What do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the two from the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.

Question 1

Explain the following types of person-centred approaches in the context of disability care.

PATH: Planning Alternative Tomorrows with Hope

MAPs: Making Action Plans

PFP: Personal Futures Planning

Circles of Support

Question 2

Explain the difference between person-centred and system-centred approach in relation to disability care.

Question 3

Describe what the term ‘self-directed support services’ means to people with disabilities or to those who are aged.

Question 4

Explain what is meant by ‘self-determination’ in disability support.

Question 5

When would you need to complete a client risk assessment? Provide (3) three examples.

Example 1:
Example 2:
Example 3:

Question 6

What documentation are you required to complete as part of providing client support? Provide (3) three examples.

Example 1:
Example 2:
Example 3:

Question 7

Read each scenario and match the scenario with the correct ethical issue or breach in the table below.

Scenario A Nancy converted to Islam in her late 30s and is now a practicing Muslim. Nancy became confined to a wheelchair after a car accident in her late 20s. Belinda, her support worker, often makes strong political and racial comments about Muslims living in Australia to both clients and colleagues. She is unaware that Nancy is a Muslim.

Scenario B You overhear Beth, one of your colleagues, talking on the phone with her friend during her lunch break. Beth is laughing with her friend over the phone about one of her clients who fell and had an accident. She discloses personal details about this client.

Scenario C Jason, one of the support workers, tells you during his handover that he noticed a few bruises on Carly whilst bathing her before bedtime. Carly is one of his youngest clients, who is only 13 years old and has autism. This is not the first time you have heard of her having bruises or abrasions on her body.

Scenario D Steven, one of the support workers, has been known as popular with the female clients. He likes to joke around with them and make them laugh. On occasion he brings along surprise treats or gifts for them. Lucy, one of his regular clients, tends to receive more gifts from him than the others. This includes flowers, clothes and chocolates. Steven has also been observed to spend time with her beyond the hours of his shift.

Scenario E Clients in wheelchairs and mobility scooters who visit your recreational facility once a week have not been properly informed about the rotting ramp board at the front entrance. There is a side entrance that clients can access safely; however, they are not advised to use it as the front board seems to be holding up for the time being.

Ethical issue/breach	Which scenario covers this?
Privacy/confidentiality
Discrimination
Work role/boundaries
Duty of care
Mandatory reporting

Question 8

What are the key objectives of the UNCRPD?

Question 9

Provide (3) three examples of circumstances that require you to make an adjustment or variation to a client’s individual plan.

Example 1:
Example 2:
Example 3:

Question 10

Provide (5) five examples of client rights.

Example 1:
Example 2:
Example 3:
Example 4:
Example 5:

Question 11

Provide (2) two instances whereby members of the support team might be required to provide feedback on individual plans.

Example 1:
Example 2:

Question 12

Describe a situation where you or a client has experienced a risk to health or safety. Explain how this was managed.

Question 13

When risks are identified in the workplace, who are they reported to? Provide (3) three examples.

Example 1:
Example 2:
Example 3:

Question 14

Provide (3) three examples for each of the following skill developments.

Life skills
Example 1:
Example 2:
Example 3:

Social skills
Example 1:
Example 2:
Example 3:

Vocational skills
Example 1:
Example 2:
Example 3:

Question 15

Think about one of your clients or a case study you have heard or read about (for example, perhaps one from your learning materials). What are some factors that would affect the support received by this client?

What do I need to hand in for this task?	Have I completed this?
Your answers to all questions	

ASSESSMENT TASK 2: CASE STUDY

Task summary: You and your classmates will be placed into small groups. As a group, you will need to read the case study and discuss the type of support required for the client to achieve their goal. You are required to complete a report based on this case study.

What do I need in order to complete this assessment?

Classmates to be grouped with.

When do I do this task?

You will do this task in the classroom.

Fill in the due date as advised by your assessor:

What do I need to do if I get something wrong?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need to do one of the two from the following:

Answer the questions that were incorrect in writing.

Answer the questions that were incorrect verbally.

Instructions:

Your assessor will put you into a small group (of approximately 3 people). You will need to read the case study below and discuss the following:

Strategies you would implement to help Tully achieve her goal.

Strength-based activities to assist in promoting independence.

The role of the support worker in providing support and information to help Tully make informed decisions.

The responsibilities of each member of the support team.

Additional support or services required.

Monitoring and review strategies.

Make sure you take your own notes during this discussion. Online students will participate in an online class discussion and complete the case study.

After you have determined and discussed the above points, present your findings to the rest of the class. After everyone in the class has presented, compare your findings with the findings of the other groups and write down any differences. Online students will discuss in an online class.

Now it is time to write your report. This should be done by yourself—refer to your notes from your group discussion and the notes you took about the other groups’ presentations and pick out those that you feel best suit Tully’s scenario.

Note: You will not be assessed on the classroom discussion; however, you must participate in order to complete your discussion report. Your assessor will be observing each group to ensure everyone participates equally.

Case Study: Tully

Tully is a 75-year-old female who has an intellectual disability. She enjoys art, reading, and music. She has two children and she like to communicate with them regularly. She is not overly social and tends to spend time alone privately completing recreational activities. She has been a smoker for 40 years and usually smokes up to 8–10 cigarettes a day. She is able to go for walks for short periods at a time only. Tully is sensitive to loud noises in the environment, which causes her to become quite anxious and stressed. Being anxious or stressed causes Tully to smoke more frequently through the day. Tully’s father passed away from lung cancer due to smoking when she was younger, so one of her goals is to cut back on smoking. She is hoping to smoke only 2 cigarettes per day.

Notes from the group discussion

Notes from the class presentations

Assessment Task 2: Discussion Report
Name:			Date:
Group participants:
1	Strategies

2	Strength-based activities
3	Participants, Support workers’and family’s roles and responsibilities
4	Responsibilities of the support team (support workers, and other health and allied health personnel)
5	Additional support services
6	Monitoring and review strategy

What do I need to hand in for this task?	Have I completed this?
Your notes from the group discussion	
Your notes from the group presentations	
Your completed report	

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